I had an amazing experience at Firestone, the Manager Tony was very helpful, professional, and…read moreknowledgeable. He handled all my needs in a timely fashion and did it was a smile the whole time. He level of service was second to none and I trust his recommendations and skills. We will be utilizing Firestone for all they can offer because of the work of one man, Tony. Even on a crazy, busy, rainy Sunday he was able to assist us, and earn our business, respect, and patronage. Thank You Firestone, thank you Tony!

1 Star - Paid for service that was never properly performed…read moreI am writing this review so other customers understand what kind of service experience they might encounter at Firestone Complete Auto Care. Timeline of events: 1. Appointment scheduled Two days before my visit I called the store and scheduled an appointment to replace two tires. I specifically explained that I had a project that day and could not be late. I was told the work would take about two hours. 2. Work was never started After 1 hour and 40 minutes, I returned to the shop and discovered that my car had not even been touched. Only after I complained did the staff finally begin working on it. 3. Service was done incorrectly After leaving the shop I immediately noticed: The wheels were not balanced The car now vibrates above 50 mph A leaking valve stem was not replaced and appears to have been patched instead This is especially concerning because I paid for the full service. 4. Store response When I called the store to report the problem, I was told to go to another Firestone location. 5. Experience at other Firestone locations At several locations I was told there was no space for my vehicle, even though the shops were empty. At one location I was given an estimate of $92.99 to balance four wheels, even though Firestone advertises lifetime balancing for tires purchased through them. When the mechanic saw the work order, he laughed and showed it to another mechanic, which was extremely unprofessional. Shortly after that I was told they could not balance the wheels because they did not have the correct adapter for my wheel. They simply returned my keys and said "good luck." 6. Final outcome I ultimately went to Costco, where they balanced all wheels for $5 each, and the vehicle now drives perfectly smooth. Thanks Costco. *If you don't want to waste hours of your time, pay for work that isn't done, and be treated with sarcasm instead of professionalism -- avoid Firestone. There are many places that value their customers and stand behind their work. This is not one of them. Take your vehicle somewhere that will actually fix it and treat you with the respect every customer deserves. I hope Firestone corporate reviews this situation.

First time visiting this place, and I was very impressed. The staff was professional and got me in…read moreand out efficiently. They didn't try to pressure me into unnecessary add-ons, which I really appreciate. They did the oil change while I waited in my car (first for me). The overall service felt honest and thorough. This is definitely my new go-to spot for an oil change!

I always feel so taken care of when I come in. The staff always greet me with a smile, are super…read moreinformative, and make sure I know exactly what I need and what was done. Joel, Aiden, and Amonte went above and beyond by checking my engine light with the reader, changing my oil, and even offering water bottles while I waited. Such a great experience every time.

I would like to start off by saying I don't usually do a lot of reviews but, I was really very…read moreimpressed with the service I received at this locations Goodyear service Center. I got a flat tire on my way to Houston and knowing the flat fix cans are not really the best option I needed to use it in order to get to a service center. I was expecting this to be a costly endeavor for a simple flat fix but the people at this location were extremely nice. They prioritized my repair took the tire apart and cleaned the flat fixed gel and the tire sensor and also rotated the tires. I was extremely shocked when it only cost me a handshake and a thank you. Great customer service!!! I will be a repeat customer because of it

went to Goodyear for an Oil change special 37.99 when i received the Bill 212.00…read moreI was quoted to change plugs 1500..

My car was due for some work, specifically new belts (timing/serpentine), alternator, and battery…read more Took it to the Toyota dealership and was quoted close to $2000. I'm not much of a car guru, but I did know I was extremely over priced. So I started looking for another mechanic to take it too, and was referred to Reyes Auto. Fast forward to today, wake up to find my car will not start at all. I called Daniel at Reyes and he immediately came to my house, jumped my car, AND drove it to the shop. Got it checked out and quoted me $1500 LESS than what Toyota did. Not only was Daniel, and his staff, extremely helpful, they got my car done immediately and communicated with me throughout the whole process. Thank you so much Reyes Auto for your work! WOULD DEFINITELY RECOMMEND!!

Avoid this shop at all costs. What should have been a simple repair ended up costing me an entire…read morenew truck. To make matters worse, they have done nothing to help resolve the situation and are now trying to charge me even more money. Based on my experience, I would not recommend this shop to anyone.

Marble and Colin are very knowledgeable and kind. The service is high quality, quick, and the labor…read morecosts are very competitive considering they are a performance shop.

I've been doing business with SoulSpeed for nearly 10 years and they always deliver and I highly…read morerecommend. Corner-balanced and dialed-in my project Nismo 370z to perfection, and even put the mojo on my project daily Volvo S40 T5's wheels, tires, coil-over's, Wilwood brakes with SS lines, rear sway, camber arms and corner-balanced and the transformation was amazing . . I'm in Austin but Kyle is a short drive and well worth it IMO.

I've been to the Kyle Walmart automotive twice in the last 2 months. I bought 2 front tires for my…read morecar and had to go back to get the Tire Pressure Monitor Sensor fixed. Both visits were great. Tires were reasonably priced and I TPMS sensors were replaced there on my second visit. The staff is knowledgeable and got my car done pretty fast. I would recommend to anyone who wants good service at fair price. I'll be getting my oil changed there when it's due.

Apparently Walmart does not have lug nut locks for tire installation. Discount tire does have these…read moreavailable to purchase onsite. Walmart does not. Which is stupid. I ordered tires from Walmart. Why can't you all provide lug nut locks for tire purchase at the time of tire install? Seems like something that fell through the cracks of a mega company that doesn't gaf about anything but profits.

Was in an accident late last year. damage wasn't too bad on my car. mainly cosmetic but I feel the…read morepaint job could've been better. I didnt get a good look at the paint job when I first got my car back but when I did manage to throughly inspect it, I noticed some things w the paint. there is debris underneath the paint in some areas, there's a couple of spots where primer is showing w no paint , majority of the parts and panels that were repaired, the paint looks kind of hazy like the paint wasn't applied evenly. I just feel like having the car for about 2 months and Insurance giving the shop almost 8k for repairs, the paint job could've been way better

Such wonderful people went out of their way to help me and did great work on my car…read more I hope not to be back but y all are wonderful!!!