Let's face it. Finding out that you have a flat tire is like an emergency trip to the dentist…read more Well, we had a lot of places to go and things to see on our first beautiful day in weeks, and the wifey and I were hot to get the day going. We were going to a baseball game at The Longtime and to see a concert of Ryan Bingham, a country star who also threw down some George Thouroughgood and Delaware Destroyers for good measure. It was also bring your dog to the ballpark for a race in the seventh inning. The umpire out there is treated close to a god, which is unheard of among baseball guys. If you ever need an umpire, I can refer this one to you. I don't think he missed a call and on account of the fact he is exceedingly handsome, (my wife's words, not mine) the girlies couldn't stop talking about him! Back to the tire. I packed all the things I needed - a small cooler of Dr. Pepper and my hat. My wife packed what she needed. The make-up, the blush, the hair brush, the perfume, the hair ties, her I-Pad, two changes of clothes, a pair of dice, her small elegant night time purse and her larger daytime purse, and a mid-afternoon purse, complete with two breakfast bars, an extra emergency fold-out map of the United States in case we ever lose our GPS systems, two pairs of shoes, A Mrs. Potato Head (missing one arm) and an earthquake survival kit. It was only then that we realized our back-right tire was flat. My wife thought the car would ride better if we fixed the situation by flattening all of the ties for an even ride. I thought about that for about 1/16ths of a second and knew right away what to do. I got my can of fix-a-flat which turned out to be "fix a big fat lie" and my situation grew desperate. My next step ws to reach to the God of Tires, Desperatos, and just then I saw my trusty and far more handier neighbor next door. He put an air compressor to the tire and it blew right back up. But it was hissing like a rattler in the desert that had come upon a mongoose. We had limited time to save the day, and to get our tire over to Discount Tires in Kyle Texas where it could be given last rites by hospice and a new one could be born. The situation grew even worse because Discount is closed on the Lord's Day and we wouldn't be back from the concert until after they closed. This would entail us ubering from kingdom-come and with my wife having half the house with her, this was going to be a real challenge. But with our tire wheezing through its final breaths, there were no other options. Many people like us were already there, each having lived through their own shocking and sad stories as the tire mortician was getting ready to take them to the tire graveyard/recycling center. Our tire, as it turns out, had a razor blade imbedded within. (that tire hangs out with a rough crowd) We made complicated arrangements for my wife's son to go to the Discount Tires on I-35 in Kyle and pick up the car before 5. In this way, he could leave his beat-up work truck there and we'd Uber back to Buda after a long day of hooting and hollerin', we would Uber home to see our car there, along with my step-son. Surprise Surprise! A young man that should immediately meet my daughter, came out and said, "hey, if you wanna wait, I can get it done in 15 minutes!" (I think his name was Kelly, but I am bad with names) And - BETTER STILL! The tire that passed away was 100% covered so that my out the door cost was $28 and a NEW TIRE! We got our car THAT FAST. Discount Tires may have a Discount Name but it is anything BUT Discount in Service. In fact, I would say the philosophy of their manager, Justin, is to offer ELITE tire service, but with a DISCOUNT price. Maybe you should change your name to ELITE-DISCOUNT TIRE SERVICE. I would like to commend the staff of this place as everyone - although young - were professional and polished. I'll come back to get my front two tires replaced! My wife wants to learn how to rotate tires, which if you ask me, makes her even hotter than she already is. But - THE BEST SERVICE at any place in Austin, bar-none. I would bring my car here just to admire all the other cars who get new tires, THAT'S how good this place is!

We moved our family down in February and last week a rock blew a tire on my TTs…read more In Seattle there are so few locations you can expect to drive 30m or more to your nearest. However, in Texas Discount Tire makes its bread and butter from these unkempt roads! (lol) As such, finding and scheduling an appointment was easier than I've ever encountered. Expecting the next appointment to be a few days, at least out, I was overjoyed to get my vehicle in the next morning at 9am - and it was 2 minutes from where we live! When I pulled up to the store; it was busy! I've never seen a discount tire so popular before, but I was greeted the moment I walked in by everyone in a red shirt and even greater than that - I was checked in; assisted; vehicle inspected; and key turned over within no more than 15 - 20 minutes. Johnathan was patient as I tried to explain, horribly, my exact issue. He was able to settle my nerves by letting me know the tire was very likely reparable. Beyond that, a first for me at any service shop - he inspected my windshield wiper blades, informed me of their condition, and offered a possible replacement. My husband and I returned to running errands but my vehicle took less than 30 minutes to repair and have prepared for me. When I entered the store; due to the repair being FREEEE (lol) Johnathan approached me at the back of a 3 person deep line and handed me my key. Not having to stand and wait to be given my car key and be told to have a great day means a lot more to a busy bee than most appreciate. Thank you Johnathan, for taking care of my baby so diligently! To your manager; give that child an extra PTO day! That place looked like a buffet in Seattle on a Sunday afternoon - it was the middle of a Wednesday (haha)