After moving to our home (new to us but built in 1978) we learned from a chimney sweep that our…read morefireplace was not only incorrectly converted to gas but was constructed in such a way that it would have never worked correctly as a wood burning fireplace. Which is probably why the original owners attempted to convert it to gas. We wanted wood, not gas, and we wanted to get the 26% federal income tax credit. So we visited A Fireplace Store and More and spoke to the woman working there. She set up a date for Rony to come out and give us an estimate. Rony showed up on time and we settled on a modern high efficiency biomass fireplace insert that qualifies for the credit. Parts and labor was not cheap, but we wanted a quality appliance and this business has decades of experience, which we also wanted. We put down a deposit and set the installation day, which was today. Rony and his team showed up on time, worked quickly, did good quality work and cleaned up afterwards. Rony explained how to use the new fireplace and was all done in a matter of 3-4 hours. Very happy with our purchase and service and we can't wait until we can use it this winter.

Hudson is the best. Had him out to check my ventless and clean,very knowledgeable and explained…read moreeverything to me. Just recently had an issue with unit shutting off. Called Hudson he came out the next day and diagnosed the issue and corrected it with no charge. Hudson knows his stuff is honest and fair. Definately recommend this Team.

Capital chimney came out for a quote and ended up doing the work for some replacement piping and…read morechimney fixes. We went with them because the quote was comparable but their knowledge and communication went above and beyond. For the quote alone, they went on the roof, took pictures, explained what is happening and what they would do. They gave three options based on our price point. Even when there was a small oversight, they came out and corrected it with no questions asked. Would definitely recommend!

I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

Hudson is wonderful to work with! He advised us on what model to get and the installation was…read moreseamless. Cannot recommend him more- truly a very caring, knowledgeable and dependable fireplace expert!

Wonderful communication! Came out to assess the issue SO quickly! Parts had to be ordered but when…read moreHudson returned, the work was done efficiently quickly and expertly without issue. Thrilled to have my fireplace working again, better and lovelier than before!! Thank you!!

Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Honest and on time. Thoroughly explained what they did, what was needed and helped me understand…read morewhy. I will work with them again in the future.

My husband and I recently did a remodel of our living room space. Along the way we decided to make…read moreour fireplace box bigger and were directed to Russ and Fritz at A Cozy Fireplace in Warrenville. We could not be happier with the entire process, from the initial phone conversation (Russ was so very personable and helpful), to a visit to the shop (where we found how little we actually knew about fireplaces), to our timely and seamless installation (friendly, respectful and professional guys), and most recently, the installation of our fireplace doors. I should add that the price was fair and reasonable (and quite a bit less than the other estimates we got from other shops not far away) We highly recommend Russ and Fritz!

My husband and I made the decision to convert to a gas fireplace when we learned that our…read moresee-through wood burning fireplace was built incorrectly and would cost us over $15K to fix with the caveat that it might not work properly even with the rebuild. We brought a quote from another company to Russ to evaluate and get a second opinion. Not only did he come in about 30% lower than the competitor, he was honest and forthright about what would be best for our situation. He did not try to sell us something more expensive or a set that would not work for our home. He answered every question and allowed us time to discuss the decision between ourselves. When we decided to have them do the install, he was able to get everything done in a timely fashion. The technician who installed the unvented gas log burner did a great job. He protected our floor while working and cleaned up everything. He offered to take away the grate that was used for burning wood. He let my husband know all the details for using the remote, leaving the glass doors open, etc. It heated our entire house so well that we had to turn it off for a while! We are incredibly happy with the fireplace and our choice to go with a family-owned, local business.

These guys were so helpful in getting our fireplace upgraded from wood burning to gas. They have a…read moregreat showroom with so many options. Got our fireplace upgraded last November just in time for the holidays and we have had a winter and early spring filled with nice ambiance in our den. The whole installation process only took about 4 hours from installing the gas line, putting in the gas logs, sweeping our chimney and painting the interior box. They came out a few weeks later and got our nice new glass doors installed replacing our dated old 80s brass ones. So efficient and couldn't be more satisfied!

It's been YEARS and they still haven't fixed the two holes in my floor or both sides of the fire…read moreplace on the wall left undone. I've asked several times and they always say they'll call me or come by and never do. I fulfilled my side by paying every cent I owed and they left my fireplace work undone. UNACCEPTABLE. Oohhh and they were supposed to come back and calk. Never did. Everything was just a mess.

I called to make an appointment for an inspection and cleaning of my gas fireplace that I have only…read moreused a handful of times. He quoted $179 - $235 depending on location. Dave showed up at the beginning of the estimated 2-hour window and was friendly and informative. The cleaning took less than 20 minutes. He checked for gas leak and provided recommendations for a more efficient setup. He even offered to inspect a second chimney in the same neighborhood free of charge. .|\---/| | @_@ | ..\_^_/..2025

Can't wait to write this for Dave:…read more Dave did a wonderful job installing the log set in the fireplace. From start to finish, he demonstrated professionalism, attention to detail, and a strong commitment to quality. He ensured that everything was aligned correctly, functioning safely, and aesthetically pleasing. Dave was punctual, courteous, and took the time to explain the operation and maintenance of the fireplace. His expertise and careful workmanship made the installation process smooth and stress-free. I am extremely satisfied with the results and highly recommend his services.

I learned a lot of things from my Dad-- How to be fair, how to work really hard and do more than is…read moreasked of you, how to be generous: I did not learn that if you have a fireplace and use it regularly, even if you always use hardwood, you will need to have it cleaned regularly. So after twenty years of making modest hardwood fires, I started to have a cough. My sister came to visit and even being in the living room (no fire) made her cough and gave her a runny nose. Thinking, okay, I'll have my chimney cleaned, I called Chicago Chimney. Toni was nice and said that Mario was really good at his work, and it would be $150. When he came, pleasant, personable, and clearly competent, I could see that being near my fireplace was making his nose run. I told him about my sister. Might need more that just a cleaning, he said. He shone his flashlight up a short ways into the fireplace. "I call that black glass", he said. What is it? I said. My English is not so good, he said, underestimating his excellent skills. Google clarified. I found out that bubbles of "black glass" represent the third stage of a serious creosote problem-- first soot, then tar that is runny, then the glass part, beautiful and perfectly ready for a chimney fire. One thing about my dad, he prepared me to know a good person when I saw him. Mario said that he was going to have to come back with material and brushes that could dissolve the creosote. The next day, when forty or fifty pounds of mortar on the chimney lining just fell off piece by piece once the creosote was not holding it all together, he explained that another day and another step would be involved, putting a mixture of protective covering over a now very porous surface, insulation, sealant. (As it happened, he did this himself by crawling up into the tight black space and painting it on. The dilemma of having a helper who was unwilling to do it was a problem he would deal with later. He took the guy off to another job and came back. It was this part, where he was a matter of fact about doing the exceptionally nasty work, and understanding about the kid's inability to do it-- he just said "last winter I was doing this every day." I want to put a sign up in my yard for him and his professional and humane work. He charged me $900 for the cleaning part and $1100 for the resealing part. Interestingly, this is less than $150/ year for 20 years, not even counting inflation; I recommend him wholeheartedly for yearly (or every-other-year sweeping) and for the whole cleaning and sealant job if you are someone who didn't know how bad it could get. He does tuckpointing too. The warmth and charm apparently come free.

couple of years after sweeping service and a new chimney cap I come to learn that they completely…read morebutchered my upper section of my chimney making it unserviceable. now I'm several thousands of dollars out of pocket to fix what they did. Cleaning was fine, but would not recommend for repairs.

No longer servicing Algonquin. They were thoughtful enough to refer to another company, and replied…read moreback promptly.

Great service. The person performing the work was thorough and knowledgeable. Would recommend them…read morefor any chimney sweep or service needs.

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.