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    Aa Appliance Repair

    Aa Appliance Repair

    2.9
    (16 reviews)

    We have a built-in Thermador refrigerator that recently ceased cooling. I called several appliance…read morerepair shops in the DC metro region. Some didn't return messages. Others said they didn't work on Thermador appliances. I checked the list of Thermador-authorized repair shops and contacted AA Appliance Repair. The repair tech, Bruce, came out the next day and did a quick check, diagnosed the problem as a malfunctioning inverter, ordered the part and returned two days later to complete the repair at a reasonable price. The fridge is working great. Bruce was a true pro and very personable. He even checked on an item I asked about that was unrelated to the original call. He went above and beyond.

    Called about a broiler repair for my Thermador oven - they said they'd order the part and call me…read morewhen it came in (expected within 1-2 days). When I hadn't heard from them in a week, I called back - "oh yeah, the part came in last week, we'll schedule you for next Tuesday. We'll call you on Monday to let you know roughly when we'll be there." No call on Monday - should have been a warning, but I thought hey, maybe they'll just call first thing Tuesday. Now it's Tuesday afternoon - no one has called, no one has showed up, and AA's phone number just goes straight to a voicemail recording, where I left a message no one has answered. So if anyone at AA even reads this - keep the part, and don't bother showing up. I've booked service directly with Thermador; I'd rather wait longer for the repair and have reliable communication than deal with a shop that doesn't show up, won't answer the phone, and won't call me back.

    J Appliances - homeappliancerepair - Updated July 2026

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