No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

I called in the evening after hours and got an appointment the next day. They responded…read moreimmediately. upon arrival the tech explained everything and fix my issue. Very professional and was in and out in an hour. I will definitely add them to my contact list.

Have used Bell Appliance repair multiple times and would highly recommend. He was able to fix our…read moredryer so quickly and diagnose a dishwasher issue that was driving us nuts. He is responsive and communicates primarily over text messaging, which I appreciate. Fairly priced as well.

Absolutely superb, professional service. The price was more than fair. I called and the dryer was…read morefixed within an hour. Not only did he fix the dryer, but he cleaned and serviced the dryer at no extra charge. Plus he educated me on how I could better maintain the dryer so that he wouldn't have to come again. It doesn't get any better.

We are quickly becoming a regular client of Sam's. It's our Samsung fridge for now, but we know who…read moreto call for whatever else needs servicing in the future. Sam is the best. He is responsive, trustworthy, and reliable! I'm usually in the room when he works and he shows me what is going on and walks me through it. Without any hesitation, I would recommend Sam to anyone who is searching for an appliance repair professional.

We are hosting Thanksgiving dinner this year- all our family is coming into town. Sunday, after…read moreusing the self-cleaning feature, our oven broke. We tried several companies, all of which either said they did not work on our type of oven or they were too booked to come before Thanksgiving. Then we called A&M Appliance. Ahmad (who is great) communicated with me via text to hear about the issue and schedule an appointment (he is extremely responsive). He came today (Tuesday) and fixed the oven, just in time to save Thanksgiving. Price was reasonable. Highly recommend A&M Appliance Repair.

From the owner: We love our customer and we want them to have the best experience when it comes to repair we will…read moreassure them our repair and we will guarantee them for 90 days of our workmanship this is pretty unique and the parts we use

Topline Appliance did an awesome job fixing my refrigerator. Jawid called and said he was on his…read moreway arrived when scheduled. Very professional, had to replace compressor work was very clean and took provide in his work. Did a final check of the fridge and freezer was cooling properly. I would recommend this company to friends & neighbors. Thank you very much Gary W

The technicians at TopLine are good and know what they're doing…read more The gas was the issue, but the only complaint I have is that the front office people at TopLine didn't communicate the fact the parts were on backorder. Great technicians, the front office needs to communicate better.

Great experience with them. AAR were sent for a home warranty claim for my electric range. They…read morecalled and gave me a time frame, then called ahead of time when they were on their way. Very professional and took care of the issue. Would definitely recommend. Seems like they took care of some of the issues I've read on previous reviews.

And now we discovered that the heat plate they "replaced" was done incorrectly and now…read moremalfunctions. Heat adjustment settings do not function properly. This is such a headache. I wish American Appliance never stepped foot in my house. Nothing but stress.

The service I received was amazing. They came same day and the technician was very knowledgeable…read moreabout my system.

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

OMG!! First of all, they are quick to respond and quick to diagnose and service. Additionally,…read morethey not only diagnose your issue, but show you and explain to you why it's like that and what the solution is. For us it was our gas stove which was slow to heat up and would freeze at 250 degrees, and at times, go off in the middle of a cook. He needed to order a part on Thursday and on Saturday morning was back to install it which took around 30 mins. Finally, super professional!! I will be calling them back to fix my ice maker....and to clean up my dryer. WOW!!! I love this company and Hamed, who is outstanding!

I requested a repair on my Samsung washing machine as it was consistently showing codes for…read moreunbalanced load and would not spin at the end of a cycle. Hamed came out the next day, diagnosed the fault and ordered the parts. The parts came in a timely manner and he fixed the problem. He was polite, wore shoe covers in the house, was very professional and his price was extremely competitive. I highly recommend Hotak Appliance Repair Service.

I needed a freezer door handle repaired and reached out to them on a Tuesday afternoon. Both…read moreSimpson and son arrived first thing Wednesday morning, repaired the door, and were done in ten minutes. Their service charge was very reasonable as well. Highly recommend this company!!

Simpson and Son was amazing. The work that they did was above and beyond what I had expected. We…read morehad contracted them to clean the dryer vents on our new house and apparently the dryer was never connected! They spent forever cleaning the whole area and the vents, then went to the hardware store and purchased an entire new vent for us and fixed it all on the spot. But the best part was that he was genuinely great to have in our house; I was almost sad to see him and his son leave. Very highly recommended.

Called about a broiler repair for my Thermador oven - they said they'd order the part and call me…read morewhen it came in (expected within 1-2 days). When I hadn't heard from them in a week, I called back - "oh yeah, the part came in last week, we'll schedule you for next Tuesday. We'll call you on Monday to let you know roughly when we'll be there." No call on Monday - should have been a warning, but I thought hey, maybe they'll just call first thing Tuesday. Now it's Tuesday afternoon - no one has called, no one has showed up, and AA's phone number just goes straight to a voicemail recording, where I left a message no one has answered. So if anyone at AA even reads this - keep the part, and don't bother showing up. I've booked service directly with Thermador; I'd rather wait longer for the repair and have reliable communication than deal with a shop that doesn't show up, won't answer the phone, and won't call me back.

We have a built-in Thermador refrigerator that recently ceased cooling. I called several appliance…read morerepair shops in the DC metro region. Some didn't return messages. Others said they didn't work on Thermador appliances. I checked the list of Thermador-authorized repair shops and contacted AA Appliance Repair. The repair tech, Bruce, came out the next day and did a quick check, diagnosed the problem as a malfunctioning inverter, ordered the part and returned two days later to complete the repair at a reasonable price. The fridge is working great. Bruce was a true pro and very personable. He even checked on an item I asked about that was unrelated to the original call. He went above and beyond.