Purchased a new Accord with the help of Ray. He provided reliable, honest, and informed feedback…read morethroughout. No games, no pressure. If this is a reflection of how Jim White Honda operates, then I highly recommend purchasing new cars from them.

Great selection and a no pressure staff make this the place to shop for a new vehicle. Friendly…read morestaff that answers all questions thoroughly. Love my new Ridgeline. Highly recommend.

I have bought several cars through Toledo Auto Credit, and every single time I have been pleased…read morewith the quality experience I had dealing with these folks. I highly recommend this great dealership

From the owner: Pre-owned cars, suv's, trucks, zero percent interest, lowest down payments in town with zero…read morepercent interest financing. College student friendly. Located near the University of Toledo. Family owned small business.

They will work with you if everything goes south. Know one their wants to treat anyone dirty and…read moreit's important to communicate first.

From the owner: Family owned and operated Used Car Dealershipread more

Jeff Richards is a beyond awesome Salesman! I will be back I believe for any future purchases I…read moredecide to have! I am extremely happy with my sale, and truly appreciate him taking good care of me! He's honest (which I've found is rare) and he has a wonderful personality! My wife loves her new truck! Thank you Charlie's Dodge for making My sales experience easy and successful, without breaking the bank! Definitely will be recommending you to anyone I know searching for a car. And if you're reading this, get on out to Charlie's Dodge and ask for Jeff Richards!! Thanks Again! Miguel Campbell

Had my wife's 2021 jeep in there . It was 215 miles past the warranty period . The check engine…read morelight came on at 35,840. They couldn't get us in for 3 weeks . Well, it had over 36k at this point . It turned out to be a bad O2 sensor and a bad battery. They wouldn't honor the warranty and wanted $1200 to fix it. What a joke ! I paid them the $300 diagnostic fee and fixed it myself for under $300. I wouldn't recommend them to my worse enemy. I understand a diagnostic fee, but $150 x2? Avoid them at all costs! Have it towed to Yark!

We had our Hyundai towed to Taylor Hyundai due to an engine issue recall. This our only vehicle and…read moreit took them 4-1/2 weeks to even look at the issue! We were told repeatedly by James that there were multiple cars ahead of ours and so we were at their mercy as to when the car would be looked at. We called every other day inquiring on the status of our vehicle, most calls went to voicemail and if our call was answered, we were promised a call back, which never happened! The last call we made we were informed the car was fixed, they didn't even have the courtesy to place the call themselves to inform us of its completion! Avoid this dealership like the plague!

I have so much to say but please save your time and money and go elsewhere. Managers will tell you…read moreone thing and have you come back and tell you another oh and don't forget about waiting for six hours. Horrible service.

Do not trust them. The repairs are bandaids and they bandaids come off in less than a day. The…read morepassenger's side mirror camera quit working in less than a day. Plus, the warranty that they claim you get with every purchase is a lie. I negotiated a lower price so they said the warranty didn't come with it.

I purchased a very expensive Truck ( Toyota Tacoma 2019) with these gentlemen, the biggest fear…read moresomeone can have is making a huge "bad" investment; All I can say is these guys are the real deal, it's been about 4 months and I'm extremely satisfied with my truck and so very happy to be able to still call them with additional questions months later ! I had absolutely no bias in writing this review, I drove from Michigan because I couldn't find one here, glad I did !!

Overall after a bit of complications which myself or the dealership couldn't have predicted, the…read moreused car manager was able to work with me and showed the customer service that exceeded expectations. Happy overall with my purchase.

absolute joke of a company. bought a vehicle from them next day experiencing a ticking noise went…read morein to get warranty work done after already having a technician from one of their sister dealers look at it. claimed they heard nothing wrong wasted quarter tank of gas and still charged me a ridiculous amount for diagnostics. issue still remains

You are better off buying from another dealership or somewhere else! Even going to a car scrap yard…read morewould be far better than buying from here! The sales people here are SO RUDE!! My husband tried to buy a NEW Ram from them the last time his truck was in for service and he got treated with NOTHING but DISRESPECT!! The sales people have an attitude, are rude, not knowledgeable, and genuinely do not care about you. THEY ONLY WANT YOUR MONEY. The receptionist is WORSE!! She is rude, nasty, and only wants to sit at her computer, take her shoes off (I was walking to the restroom and noticed her shoes on the floor and her feet were up), eat, play games, and watch whatever she wants on the computer. You ask her a simple question and she gets snippy and gets an attitude. The 2 ladies in the cashier office are okay but seem like they don't want to do anything extra for a customer even if it takes a couple seconds and only do the bare minimum of their jobs. Management clearly does NOT care about customer satisfaction at all and only wants to make money! Even the used car manager has a creepy vibe and what I can assume is the NEW car manager or finance lady (I had seen sales people in and out of the office), seems like nasty woman with an attitude problem. The guy in the office next to her (the big one), seems like he does not care that the sales people are so disrespectful to customers. Service here is hit or miss. You either get lucky and get an advisor who COMMUNICATES with you every step of the way and your vehicle comes back to you fixed and clean, OR you get an advisor who only contacts you when your vehicle is ready and leaves your vehicle in worse condition than when you dropped it off.

This dealer has very deceptive sales practices. Buyers beware and avoid this place! My wife signed…read morefor a new lease on a Jeep on a tablet they had. She was not given all of her paperwork. I had told the salesperson Scott that we do not want any warranty add on's like they try to force on customers. When Becki signed with a guy named TJ in the finance office is where the problems begin. TJ told my wife that he was "throwing in a Vantage warranty at no cost" and that it was a "special offer only for that particular vehicle". He provided her no paperwork for the warranty but added the cost into her lease deal. When I contacted Vantage to get it refunded, the amount was $1700. Vantage told me they mailed the check to the dealer. We never received the refund, the dealer kept the money. I will be looking for a lawyer ti represent us in a civil suit if they do mot return our money. I also reported the dealer to Ohio attorney general for deceptive practices and lack of transparency. Avoid this place!