My car is a low rider so I went in for undercarriage damage after deterioration from this last…read morewinter's blizzard. I also had a nail in the my tire that needed a plug so I called ahead of time with questions about the parts I bought then showed up in person, days later. Apryl was so kind and welcoming, I loved the office and the family photos on the wall. The shop is calm and quiet. Anyone I spoke to was warm and in good spirits and that insures my loyalty, I rather give my money to these guys than the sub-par chain shops.

Complete bullshit, took my car there for coolant issue and they quoted me over 500 to replace the…read morewhole reservoir, and a bunch of other things came up to over a thousand. Turns out i just needed a new cap for the coolant reservoir, and a slight tightening.

Amazing work!!!! The best in the Bronx, very trust worthy work and i have been coming here for…read moreyears. I recommend to all my friends and family

I was told I need brakes and rotors for all for wheels. I wad charged $800 for a honda crv. This is…read moreway too much money. They charged double for labor on the same car for the front and rear. I would not recommend this place. They are overcharging people.

They are the best mechanics I ever went to in all my years. They are very knowledgeable about cars…read moreand the most honest people ever. 100 stars :-)

These guys are about as good as mechanics can get. They were recommended by a co-worker several…read moreyears ago. I've been going to them ever since. They are honest mechanics and all around great guys. They work for very low prices considering that this is NYC. They're a bit old school and they don't do computerized alignments or stuff like that, but if your car is ailing they will solve the problem. I have brought all of my cars to them (saturn, mazda, and toyota, ranging form 1995 to 2007) and they have always done well by me. I will use them until they retire (which, for my sake, I hope is no time soon). A+ mechanics!

Employees are cool but scattered. I ordered tires and paid a $200 deposit to hold them. I had to…read morecall to ask if they came in. When it was all done I paid full price forgetting that deposit. I realized this mistake and it took weeks to get my money back. Be kind to them and you'll receive the same treatment. But make sure you call and keep tabs on them because they are not proactive. However, Orlando was courteous- sensed my urgency and Justin was sweet and solved my problem in the end. Everyone's demeanor to me was very down to earth despite the frustrations. I had to call to track down everything. They are BUSY but they will make the hill for you if you're not a jerk.

The worst customer service ever. This place was trying to force me to do alignments, even though I…read morehad said I'd done it recently. The guy who was offeringthe service was called Patrick. He kept putting the information I was giving him wrong even after making me repeat more than 5 times everything he asked me. I don't recommend this place.

I have always had a great experience from the entrance to my car repairs. I recommended many…read morefriends even from Brooklyn NY , Bronx they use oven very good result. They take care to provide the rentals, it is a breeze. They provide all your needs to be accommodated.

i don't recommend at all first question out his mouth was…read moreare you going through your insurance i said no never called me back can a girl get a bumper fix and pay its no honest people just plain greedy people. its nothing to value ,because he never called back

I have been using this shop for about 3 years now and this is the only place i trust to fix my car…read more Rich the owner always gives me a fair price an i never have to worry about being over charged like other shops do. Excellent service

Quick story. My neighbor, (let's call him Henry) told me that he couldn't get his car to start and…read morewhen his regular mechanic, (let's call him Joe) came by to check it out, Joe couldn't start it and told Henry that he would need to pay for a tow to his shop so that he can "work on it". I suggested to Henry to call Rich at Bronxdale Auto. He did, Rich got to Henry within an hour, saw and solved the problem in 10 minutes and charged Henry NOTHING! Henry has a new friend for life. I can't say enough about Rich. He might take a little longer then some shops but he is thorough, reasonable, HONEST, and knows his sh_t. Thanks Rich.

First off, these guys are my local mechanics whom I have praised them for their honesty, quality…read moreand customer service, in the past. Recently, my opinion has changed due to my last experience. *Note the owner has been away. I drove in with a perfectly running car to have a battery cut off switch (purchased on Amazon) installed by a professional in the hope of not inadvertently causing electrical problems myself. The mechanic (great guy) installed it and I was charged $118 for what amounted to 1/2 hr of labor. Fine, at least I won't have to worry, I figured. I drove home and the car seemed to be running slightly rougher than previous. Maybe my imagination, I thought. That night as I took off to work the car shut off in my narrow driveway. Too narrow to tow. I ended up removing the component but not before taking the photos I posted and taking a video. An AAA guy who came to give a boost agreed that it would be best to remove it, as the boost would be useless. The car started and the next day I went about my day only for the car not to start while in Manhattan. Previously I called them and was told by the young manager that the issue was due to a faulty component they did not purchase and he wouldn't take responsibility. But I can speak to the owner when he's back in two weeks. When I got stuck in Manhattan I was told by the same person I probably I had a faulty alternator all along, a separate issue altogether, get it back and they would take a look. He was dismissive and somewhat irritated at my calls as I tried to tie things back to the install. I got it towed to the front of garage the next day and gave them the keys so they can check it out as I rented a car to go to work. An hour and a half before closing they still hadn't looked at it as they were "busy" with other customers. I reiterated that despite the hardship of the car suddenly not working after they worked on it I brought it back to them in trust and due to my good past experiences. I felt it was unfair to be placed last on the list. Half an hour before closing I was told the problem (see images) was a 180 amp battery fuse which melted when the cut-off component was attached to it. I had questioned the mechanic as to what it was during the installation and whether it mattered, he continued thinking it would be fine. Again, he was a cool guy. He found what the components was and a replacement part that could be ordered from Amazon. I even tipped him again after the whole experience was over. The manager however repeatedly blamed the part and not the work. I ordered the part (battery fuse) and had it installed the next day. The manager acted like they were doing me a favor by installing the part they had destroyed and I had to pay for out of my own pocket. After missing work, inconveniencing my neighbors, having to get towed, and renting cars, they did me a favor by not charging me to put the fuse back on. I'm sure the young guy thinks he's doing the right thing; perhaps protecting his staff , or making more money for the owner. But this is the short term thinking of a street mechanic, which is precisely why I go to them to avoid. It's understandable to make a mistake but to not to rectify, and in fact try to hustle it the way he did, hoping I would accept such nonsense, hoping people couldn't be bothered is not good business nor what they are commended for in reviews. "Your Family Auto Service". Essentially I went in with a perfectly working car and left with one that would fail, losing the price of installation, the price of the cut-off switch, tows, rentals, and a new battery fuse. But I should be grateful? Lol Only thing I'm grateful for is they admitted it was a fuse and didn't try to get me for the alternator as he suggested. I've photos, vids, receipts and voice recordings to back my claim. This has been an insult to my intelligence and would be taking advantage of anyone lacking.

I am a former service manager at Dodge/Chrysler/Jeep, Ford, Honda, & Toyota dealerships. Aswell as…read morePepboys where I started. Still have many conenctions but I choose to do my business here. If you dont have an issue that NEEDS to be addressed at the dealership, bring your vehicle here. As an example in and out for a NYSI in about 10 minutes today. No needless upsells, NO B.S IN AND OUT LIKE THE BURGER SPOT! Need I say more?

Need a good ""quote For a starter for 2015 Toyota RAV also…read moreneed tires inspection registration

I had recently went to my hometown mechanic and was driving from CT to BK. I was about to cross the…read moreWhitestone when my car overheated out of nowhere. I was able to find 24 Hour Car Repair and move my car once it cooled down. They were so helpful and on top of my car issue while I was panicked. They just charged me their base rate and nothing extra. If you are simply passing through or live in the tri state and are in a pinch, these guys are are great. Thank you Shorty!!

Fixed everything on my car , made sure everything was evaluated to the T . Great hospitality , very…read moretransparent with what was wrong and what has happening with my car . Also very friendly ! Highly recommended , got my 2011 Honda accord fixed up in less then a day

The shop is used by family and friends we have recommended. The owner is a down-to-earth person who…read moreprovides great service at decent rates and treats customers like family. The best my friend Eddie, who's sister Yoli, have turn me onto.