Jared installed two replacement toilets; identified and replaced a broken flange under one; tested…read morethe replacements; cleaned up thoroughly, as he went; and took away the old toilets and all packing matter, leaving me with no work to do. He was friendly and professional; a good communicator and listener; and time-effective. I couldn't have asked for a better experience.

We purchased a faucet fixture from Costco, and Jared installed it. The new faucet works well,…read morelooks good, and no leaks. Jared was respectful, professional and efficient, and he cleaned up the workspace after finishing. There was quite a bit of corrosion on the pipe connection, and it was a little bit of a bigger job than expected. Job was complete the day after I called to schedule. Communication was prompt. The business seems organized. A bit pricey but good quality service.

I rarely give a business 5 stars…read more I had a tree fall which then took out another tree. The second tree then took the main water pipe with it. Had no water for a bit over 24 hours. Called Wade's Plumbing. Lizzy was so helpful. She got Bruce and Luke to come out and asses the damage and they were able to fix it then next day, today.

I'd give TEN stars if I could…read more These people are ON TOP OF IT !!!! I needed a water heater and insisted on a Diamond Certified company. Despite this I was concerned since I live 50+ miles from the property and don't have a mobile phone. I could envision the plethora of mixups that characterize today's business interactions. But, Wade came through with flying colors !!! Starting from my original interaction with Lizzy (who is a jewel !) things ran as smooth as possible. My appointment was set up and Cory arrived slightly early ! He assessed the situation, covered in detail exactly what would be done, including code upgrades that were required, and that afternoon (NOT weeks or months later) I had my quote. I was able to schedule the actual installation just a few days after and again, the personnel, Miguel and Benjamin, arrived ON TIME. More importantly, they were PREPARED ! None of this baloney about not having the right parts on the truck, etc. They figured out BEFOREHAND what they needed and had it all, ready to go. Why can't all businesses do this ? They worked quickly and efficiently and had the new water heater up and running within a few hours. You can bet I'll keep their number ! Wade is the ABSOLUTE BEST !!!! They are a welcome change from many of today's businesses that just can't seem to keep things straight. THANK YOU !!!!!!!

John does amazing work. We highly recommend him…read more ---------------- John is detail oriented. He works very hard. He doesn't stop until the issue is resolved. ---------------- So far, he has done the following work at our house: Helped detect a leak; Repaired two leaking pipes in the ground; Installed shutoff valves to help us isolate different water lines; Installed a smart-flo system; Installed three bathroom faucets and one kitchen faucet; Installed a gas shut off valve.

I see that John has a lot of great reviews. I don't like submitting poor reviews, but I think…read moresharing our experience may be helpful. We had a pretty massive poop-pipe failure that required a complete replacement of the sewage pipe going from our house to the septic tank. We were in an emergency situation, so we called John. He determined we needed a new pipe. John came out and made an assessment. He suggested a guy to dig out the pipe, who initially quoted us $6k to do the digging. Maybe that's the going rate for a 1/2 day of digging 15 feet of pipe, but it was way too much for us. I know this is not John, but it's the guy he brought in so I hold John responsible for his recommendation. We decided to dig it out ourselves. After we dug it out, the landscape guys came out to do the harder parts (going under a retaining wall), and while doing that work the pipe completely fell apart. (i.e.: disconnected from the house entirely). This was no ones fault, but it was an emergency. John knew we were now without a poop pipe, but despite this we were left without a pipe for a full week while we waited for him to return to our house. That meant a lot of unflushed toilets in our house while we waited for John. When he finally came back out to fix the pipe, he refused to do the work to connect the pipe back to the septic tank. I thought that maybe that was out of a plumber's scope of work, but when we had Allred's come out to help they confirmed that most plumbers would make that connection. Finally, we got the tank pumped, and the bottom of the pipe reconnected so John could finish the rest of the pipe installation. When I came home from work, John had installed the pipe at a near 90 degree angle, well above the soil line (see image). The pipe was not above the soil line before, and was not at a 90 degree angle. It was at a steep slope under the ground all the way to the septic tank. John said he didn't have the parts to make the pipe go back into its old position, so he put it back together with the parts he had. He did not talk to us to explain our options, he just made the installation with the parts he had. We will likely need to bring on another plumber to change the angle of the pipe. Overall, he was not a clear communicator, he made decisions without talking with us, he recommended an overpriced landscape guy, he left us hanging for a week, he refused to connect the pipe to the septic tank, and we were left with a 90 degree angle pipe to figure out how to hide. Like I said, some people are clearly happy with his work. That just, unfortunately, was not our experience.

I had Garrison Plumbing replace a shower downspout and replace the fill valve in a toilet. While…read morethese are both simple tasks, I'd had a couple of people (including another plumber) struggle to remove the downspout due to corrosion, so I wanted to make sure that whoever came to my house had the right tools for the job. I really liked that with Garrison they encouraged me to provide information via text including photos and a description of the problems so that when their plumbers arrived they had the right parts and equipment to get the jobs done efficiently.

This company was very accommodating, They were busy, and squeezed me in for a same day septic…read moreinspection and pumping for a real estate inspection report. The office lady was very pleasant and professional. They did an excellent job. They even covered the inspection covers back up upon completion. My neighbors had a great experience with them also, when they installed a new septic system for them. Their prices are fair. I highly recommend this company.

Very polite and professional . Very great work on changing my water heater and great price!read more

From the owner: Expert Plumbing Solutions For Your Home Or Business.read more

Miguel showed up right on time, took a good look at my leaking water pipe (in the wall) and had it…read morerepaired in a couple of hours. He thoughtfully explained everything he thought was going on and showed me what needed repair. He had to cut into the sheet rock to reach behind the obvious leak to make sure it was all good. Then he (very neatly) replaced the cut-out sheet rock and you can barely tell there was repair there. I will definitely call him any time I need help with my plumbing.

Very nice company . Reasonable rates Fast response and great communication. I would recommend this…read morecompany.

They were great. Gave great advice and fixed the problem without any hassles. Thanks!read more

We have hired Henry's Plumbing for multiple projects around our home, ranging from a new tankless…read morewater heater, replacing our main sewage line, fixing damaged toilets, and dealing with water pressure issues. We will continue to use them in the future as needed. Enrique is a good communicator, and his team often shares valuable information about the work they are doing so that I know what to expect and how to maintain the equipment they have installed. His team works quickly, provides high-quality results, and at no time do I ever feel like they're trying to get me to purchase items I do not need. Henry's Plumbing is a good and honest business in the Santa Cruz area. I highly recommend them.

Above and beyond! Best HVAC experience I've ever had…read more I cannot recommend Sun Air enough. From start to finish, the team was professional, punctual, and incredibly detail-oriented. They installed a new Trane Heating and Cooling System with new ductwork and a Lennox Pure Air purifier with a UV light, and the difference in our air quality and comfort is night and day. The crew was respectful of my property, cleaned up every speck of dust, and took the time to explain how everything works. If you need a new system or ductwork, do not hesitate to call Sun Air. They are the best in the business!

Peter came out on a Saturday when our gas heater wasn't working. Quickly diagnosed the problem and…read moredid heating repair and thermostat wire installation. I was fully expecting an upsell before Peter showed up. It was refreshing to have someone come fast, fix it fast and the right way. Thank you Peter!