To be clear, this is not about the quality of the work rather about whoever is answering their phone. I called 3 times on 3 different days asking for a return call. It wasn't until after my third call that I a girl called me back. Their office girl had the audacity to tell me she had been trying to call me. I had no missed calls from this company or voice messages. Given I had been working from home all week and my phone was with me I challenged her. She immediately backed down and said she had only texted me. First, lying to customers brings up ethic issues. If they think lying about returning phone calls is ok, what else will they consider ok. Second, I will never understand how anyone in business thinks returning a phone call with a text is acceptable. Not all people text. read more

Apollo plumbing sent Cameron out for a leak fix today. We were impressed by his professionalism. He communicated clearly, was thorough and got the job done. read more

Hired these guys to replace a 25 year old smart toilet and install a new (I supplied) smart toilet. The job went quickly and they did great work read more

These guys are life savers. Came before nine am after calling late the night before. VERY PROFESSIONAL. Found the problem in under an hour. Just thankful for them they are a blessing to the community read more

Resolved backed up shower by putting in a clean out for future access. Happy to have my shower back.

Phil provides a great service: timely, thorough, professional. We have been counting on Phil and Apollo for many years

Highly recommend Apollo Plumbing! Corey gave us a quick, honest quote and was great to talk to--friendly, clear, and professional. The work was done just two days later, and everyone at Apollo made us feel like part of the community, not just another job. They even reported a small county-side leak they spotted, which really shows their integrity. Fair pricing, great service--we'll definitely use them again! read more

Corey and Jamin with Apollo Plumbing are great!! My older water heater had died and Corey responded really quickly to my call for help. He checked the water heater, showed me some piping problems that also needed repair, and explained what needed to be done to bring the whole thing up to current code, and answered all of my questions. He gave me a quick estimate for the job, which was very reasonable, and worked with my schedule to get the job done as soon as possible. Jamin did the actual repair (on a Sunday!). When he was finished he showed me the work, made sure the faucets were all working and that the pipes weren't full of air, and left everything neat and clean. All of this for the very reasonable price quoted! This was an excellent experience, and I'd recommend Apollo Plumbing to everyone!! read more

Corey and his crew were punctual, and did a lot of good work in a short amount of time. They understood what I needed done and lent their expertise to get it done right. I would definitely use again in the future. read more

Requested an online quote estimate on Sunday late morning, hoping to get into the queue for repair to my gas stove. The flex line had a pinhole leak. I submitted and within minutes got a call from Corey. Called me on a Sunday!? - I told him that his Sunday is important and that my gas valve to the stove is off, and we could wait to chat till Monday. He continued the conversation, asking more about the issue and my needs. He said this is the primary cooking device we need to get you back in business and offered to squeeze us in for the repair on Monday. (the next day) And the next day was here and replacement in, tested and stove back in business! WOW! So great to get such a quick and professional response. He did not rush the service either. Reasonable pricing and great value for the skilled service provided. Much thanks, Apollo Plumbing! read more

Corey's group is wonderful! They make everything perfect and love using them for my businesses. I highly recommend to others.

I was very pleased with Apollo. Corey was so kind and helpful. He spent quite some time with my elderly landlord explaining the problem, the costs, and helping with their system of billing. Jamin was professional and kind, even offering to help me get my cat out from under the house where they were working (the cat is fine). They finished hours earlier than expected and the work is fantastic. I will definitely use them again if needed. read more

Very happy with the work that was done by Corey and his crew At Apollo plumbing. From start to finish, everything was perfect. Corey came out and Assessed the situation, and was transparent with all work and pricing. I will be having them out again soon to help me with a kitchen plumbing issue. Not only is their work top-notch, but great guys as well! read more

When my water heater gave out near the end of the work week, Apollo Plumbing were the only plumbers able and willing to solve the situation right away. Cory gave up time on his birthday weekend in order to restore hot water for my wife and me in our Boulder Creek home. He worked quickly, got the vendor to honor the warranty on the defunct, but only two year old water heater, and had hot water going for us again within 36 hours. Many thanks and three cheers for Cory and Apollo Plumbing! read more

My leech field had not been working for months and my plumbing was backing up. Apollo came out after my septic was pumped and jet hosed the leech and had it functioning. Regarding the plumbing clog, Corey said that the pipes were bad and needed replacing. I was pleased that he diagnosed the issue rather than just snaking. Apollo replaced the old plumbing and septic pipes. This will save me from having plumbing back up problems in the future. Thanks- Corey read more

Best local plumbing service. Fast efficient and great job with integrity. thank you!!! Pearl Ben Lomond read more

Phil is fantastic and a great plumber. He is on time and very safe. Know messing around he goes straight to work.

Highly recommend! Had some pipes come apart in our septic pump up system, and Phil rebuilt the connections to be better than before. Will save his info for sure! read more

Phil is a reliable and a great plumber. He responds quickly and is on time.

I would've rated them a five a couple months ago when Phil came out to replace a faulty float switch in our septic holding tank. Although I thought the $600 charge for the service on a $50 part and 2 hours of work was too much, he was the only service who would come out the same day to help us. He was a 5 in my book that day. Yesterday our holding tank's grinder pump died. I spoke to him mid afternoon and made an appointment for late this morning, he said he'd come out and take a look. Because raw sewage was about to back into our house I tried a few other places and got someone to come out last night with an estimate and they came back this morning with a new pump. I called Phil at 7am to cancel my appointment saying that I found someone in our emergency and apologized for the cancellation. He called me back at 11am, told me he bought a pump without even checking our system first, and showed up then heard my voicemail. He never checked his voicemail. He chastised me for cancelling my appointment (hours beforehand, as soon as his business hours opened), told me I probably paid mor for the guys who ended up fixing it (wrong), and ended his call angrily saying, "you know what? Whatever!" I will never hire them again. read more

Phil gets 5 stars from us! My husband and I started using Phil after my Dad (who has used him for YEARS) referred him. I might also mention many of our friends use him as well. Phil has come in the early morning or late in the afternoon and even on a SUNDAY.-and no we did not have to pay a weekend premium. He never has us wait more than 24 hours and he is fast knowledgeable and knows what he is doing. He is also honest, which is more that I can say for other people in this industry just trying to make a quick buck off of you. Can you find someone cheaper? Probably, but you get what you pay for. Personally I would rather have someone honest who knows what he is doing. Plus Phil stands by his work and offers a guarantee. And a note to the other reviewer who claims she was overcharged. Get a quote before the work is done. If you don't like it move on. read more

Phil and his son-in-law are the best - they were very responsive both times we had a clogged drain and fixed the problem immediately. They are very friendly, easy going, and experienced plumbers who clearly know what they're doing. Highly recommend to all of our neighbors in the valley. Definitely going to be our go-to plumbers from now on! read more

Phil has served Camp Krem for years by doing an annual inspection of our extensive system and clearing out roots that find there way into our drains. He is prompt and reliable and works with a small but capable crew. Highly recommend. read more

Phil is solid as a plumber and someone you can trust to give you the straight scoop, keep your home intact, and keep a lid on costs. Phil has come to the house many times and I am always satisfied with the work. When I have asked for adjustments he happily made those no cost. More recently though, Phil has been a no-show. He promised to come to the house several times recently and did not show. I am not sure what is up, but flakiness is par for the course in this valley. But there are solid tradesmen. My problem was not an emergency, but I approached Phil in the beginning of January (if not December) and here we are in March. read more

My water heater died after 14 years. I started calling for help on Monday late afternoon. Some never called back. Others were booked, etc. One plumber said he was booked and suggested I call Phil. it was a great lead since Phil called back and said he could help quickly. We had to figure out when I could have a new heater on site and Phil answered the phone when we needed to talk. Phil came on the day and time we planned. He brought two other helpers to manhandle the heavy old and new heater. After an hour, the new unit was installed and making new hot water. The price was fair and I highly recommend him for plumbing tasks. Phil has been in our area for decades doing this work. read more

Thanks Phil for a fast, fair and great Plumbing Repair. I have you in my speed dial. Pam

Phil is a knowledgeable plumber who was willing to share his expertise with us in case we decided to attempt a DIY repair of our septic leach line that was full of roots. We decided to have Apollo do the repair work instead and they were quick, efficient, careful while digging and reasonably priced for the amount of work and materials required. Phil and his crew also provided advice for future maintenance. We would highly recommend this business. read more

With work like they do all you want is honest people who solve problems. Apollo drain & Rooter service went above and beyond that for us. Very responsive and accommodating. I couldn't recommend them more. read more

Phil is the Platonic ideal of a plumber brought to life. This is the second time we've called on him; I should have written a review before this, but this time he really shone. We had a plugged bathroom sink, and a greywater system for our washing machine that has been non-functional for some time. Phil and his helper Jamon showed up within an hour of my call and had the sink running in a flash. Folks who've lived here for any amount of time know how unusual that kind of responsiveness is in the San Lorenzo Valley, where trade professionals generally seem to operate in a time zone of their own. As for the greywater system, after trying to snake it, Phil told me that it would require digging, but that I could avoid that with some DIY-fu; he showed me how and told me to give him a call if I got stuck in the process. "Information is free" is how he put it. As a bonus, he taught me a clever trick to keep washer lint out of the laundry sink: put one leg of a pair of pantyhose over the washing machine drain pipe and lay it out in the sink! When it fills up with lint, throw it away and attach the other leg. I'd give Phil six stars if I could. You won't regret calling him. read more

I am also a plumbing contractor and don't always have time to get to everyone's service issues. I gladly refer Phil to everyone who calls in looking for help. Not yet have I heard any negative comments. I'm happy that there's someone up in these mountains that isn't a dumb ass. read more

Phil from Apollo drain has been helping me with my plumbing fixes for over 10 years and has done an exceptional job with very reasonable costs. He even came out on Thanksgiving for a clogged sink drain saving the day for me and my family!! Thanks Phil keep up the good work. read more

I broke a pipe late afternoon. Big mess outside, NO water pressure inside. First people my husband called couldn't come out until tomorrow. The man who came out to turn off the water at the meter said he wasn't allowed to recommend anybody, but he himself uses Apollo. Phil came right out - was at the house within 30 minutes! Fixed the pipe I broke and was done within half an hour. Told us to turn the water back on the next day. It's been over 24 hours since, and water pressure is great, the repair isn't leaking at all. He was speedy, he was polite, he was effective. His price was very reasonable. We'll use him again for our plumbing needs. read more

Phil has been taking care of our septic system for easily 10 years. We get roots from the redwoods in our pipes about every six months. He's a great guy, his prices are great and I'd recommend him to anyone. read more

Another great experience with these guys. Called them this morning to fix a broken water line, they were here before lunch and had it fixed in less than a couple of hours. Reasonable price, great service! read more

We had Apollo come and do some simple capping off of a propane pipe and the fixing of a mis-configured pipe that were put in by what Phil called 'a weekend warrior'. Now years later, we need that same capped off pipe put back. Because of the stellar service we had 12 or so years ago, we are calling Apollo back, and would recommend them for any job big or small, because of reliable service and prompt service. read more

So I struggled with this review as its such a small mountain community and I know these these can be impactful, such as this one. I had a septic tank leak (Wet Ground). I had the tank pumped so Apollo could come out and snake the line to the leech field. I wasn't home, but he was recommended, so there was a certain amount of trust built in. He called me to say he snaked the leech field drain and that it had roots in it. He claimed he snaked over 80 feet to the field and all is well now.I wasn't there, so I couldn't confirm. When I got home there wasn't any debris, but I figured he cleaned up after himself. The tank filled again within one week, and the wet area and seepage appeared again. I called and called, leaving several messages over several weeks and never got a return call. I am guessing my mistake was telling him it was still broken. Subsequently, had to have the tank pumped again for another $500 and called a branded plumber this time.They stuck their camera down the line and found some old piping made of tarpaper from the 70's when the house was built, it was just a few feet off the tank (exactly where the wet ground was before and currently). New branded plumber dug up the section of pipe, and replaced with something from this century. Based on everything there is ZERO chance Apollo told me the truth, this 70s pipe degradation was just 10 feet off the tank, so it was impossible for Apollo to snake some 80 feet, he would never have been able to pass this area with a snake. Stick to a brand with a reputation and some sort of insurance and gt. read more

I have seen some nice reviews here on yelp about this business. This business was recommended by my former property manager. I called over over a week ago to schedule his business to come out and install a new shower head and extension, but not even a return phone call. If the business is too busy or my job is too small, I would of expected at least a return phone call. read more

Way too expensive. $360 just to fix 3 leaky faucets . He wasn't even here an hour. Now one of the faucets still leaks. I will never call Apollo for anything read more

Totally overcharged me. When I told the water company that referred him to me what he charged me, they couldn't believe it was so high. They knew the work he was supposed to do. I called him and asked for some of my money back and he said he would send it, but even after several calls to him, he never sent it. read more

Phil was recommended to us by a friend. We had 2 stopped up kitchen sinks and he came within a few hours! Very nice guy, worked hard, charged us fair price. Definitely our new drain guy. Highly recommend! read more