Everything could improve starting with the way they speak to their customers. More importantly…read morethey need to improve how to drive so they can stop damaging vehicles. Got mine back with a huge dent in the grill that even fkd up my hood. Driver didn't even deny it. He pointed to some bs on the contract stating they aren't liable for any damages. No explanation, no apologies and no fuks given. I wouldn't recommend these jabroni's to the dude that was fkn my ex when we were together. Seriously, they are that bad

Requested a jump-turned into a tow-which turned into meeting an authentically nice human being who…read morehappened to go the same High school as me. Best way it could have turned out when in need of roadside help. Thanks for the tow, Charley!

My car broke down near downtown and I needed someone to tow me up north quickly. The worst happens…read moreright before you need to be at work. Everyone I called seemed to have long wait times and could not give me a timeframe or decent estimate. Called Bronco and they did not disappoint. Ask for Ted!!! He was amazing. Quick turnaround, fair prices and super friendly. He just wanted to make sure that I was safe and my car was taken care of properly. I highly recommend these guys!

It's always during the most inconvenient and unexpected time that you get stranded on the side of…read morethe road with a busted tire. As agonizing as it is to end up in this situation, it can be equally frustrating to find a tow company that will show up when they say they will and not try to hustle you. A huge thank you to the folks over at Bronco especially Bryan that came out to help me out this mess. They picked up the phone right away and was in contact with me when they were en route. Very professional, courteous and was able to tie my car to the nearest mechanic(thanks for the recommendation). I wouldn't hesitate to use Bronco again, hopefully I won't have to but if I do I would absolutely use them again . 5 stars

Called to see if they could rebead my tire & check it for leaks. The guy who answered the phone…read morespoke broken English & instead of figuring it out he just hung up on me.

This place is awesome! They are open on Sundays, super…read morefriendly, knowledgeable and they will fix your tire super fast! Best kind of service!! I'm so glad I found them!!

they were so easy to work with and kind!!! communication was easy, mostly over text which I likeread more

I would NOT recommend Villafranca's for any body and paint work you need done on your vehicle. My…read moretrusting nature was taken advantage of. We turned over our truck on April 22, 2021 for some major repairs. Tony assured us they could do the repairs and he said it would take 2-3 weeks. We finally retrieved our truck on July 23, 2021 after 13 weeks and 1 day of being in their shop. The work done was not up to our expectations. Villafranca's initially turned our truck over to us on June 25, 2021 but there were so many things wrong with it we returned to their shop and talked to Tony. He promised to fix everything on our list and it would be done in a few days, a week at the most - well, that turned into 4 weeks! I honestly think they took on a job that was too big for them but instead of being honest with us and telling us in the beginning; they took our $7,000.00 and proceeded to try and fix it themselves. Each deadline turned into another week and another and another... My husband and I finally went and picked up our truck which was still parked in their shop, neither Tony nor Joe were around that day. Our truck still needs much needed repairs and now we have to go elsewhere and spend even more money to fix what they could not. I gave them 1 star because they are a great towing company and their receptionist is awesome, but as far as paint and body I would advise you take your vehicle anywhere else.

We stumbled across this little place on our way into Austin to visit some of the big car…read moredealerships there after our trusty minivan died. We pulled into the small lot on a rainy Saturday morning, to be greeted a minute or two after we clambered out of the car by Brian, the flip-flop clad owner of the place. He joked around pleasantly with us as I told him what we were looking for. After providing some peanut M&Ms for my hungry wife, he showed us a nice Mercury Villager that was already in our price range, ran a copy of my license, and tossed me the keys. We took it for a spin and quite liked it. On our return, he said "I've been sharpening up my pencil, and wanted to tell you the best price I can manage on this van," and quoted us a figure substantially below the already reasonable price. We told him we had a few more places to visit that day, but that we'd definitely keep it in mind. "I'll warn you, as you go further into Austin, the prices get higher and the salesmen get more obnoxious!" He then printed out the info sheet for the van, gave it to us along with his lower price, and cheerily sent us on our way. His parting words proved to be prophetic. We didn't find any deals in Austin that compared favorably to the price he quoted us, and certainly didn't find anyone as agreeable to work with. We dropped back by later than afternoon to take the van around the block again. "While you're out, could you put some gas in it for me? Here's a $20." We decided to buy the van, write Brian a check, and were on our way with a good van and no hassle. The only thing that was a little disappointing, though understandable, is that Brian wasn't comfortable having us take the van down to San Marcos to our mechanic. He was happy to offer the number of an independent inspector and to call the local Firestone garage for us, though, so we had options that were almost as good. All in all, we really appreciated the experience, and will likely start our next car search there

We the people have no clue!…read more Seeing their very interesting sign, I thought "these are not your typical car salesmen." If you don't like high pressure sales techniques, hidden fees, tricks etc. this is the place to go. They were friendly and down to earth. This is the first time I've ever dealt with a dealership, where I'd like to go back and just chat with them...Would definitely use them again.

Johnny Garcia was a delight! His old repair shop actually smells like my pop pop's old woodworking…read moreshed and he has planters made from scrap that he has made himself on the property, see photo! I was in for a repair on a recently replaced bumper job done in Houston that was now coming loose from the top clip on the front passenger side. He had me bring it 'round and fixed it for free within 2 minutes while I called my adjuster to cancel. I highly recommend this body shop in South Austin, and they have my repeat business, now!

If I could give more stars I would. It is so hard to find good shops, and I was so lucky to find…read morethis place. They were so kind, fast, and accommodating on my hatch repair/replacement . The work was top-notch, but the customer service really put them over the top for me. They will certainly be my go to in the future.

Over a year ago, I had my car battery replaced at this shop. Recently, the battery went bad, but I…read morecouldn't find my receipt or any warranty paperwork. When I stopped by, Miguel actually remembered me and my car and he replaced the battery at no cost! You don't see that kind of honesty and customer service very often anymore. Highly recommend this place!

Had the pleasure of doing business with Miguel and his team earlier this month. It was nothing…read moreshort of a smooth, and helpful experience. I first brought in my car, and after the wonderful job they did I brought my girlfriend's car in as well. The whole team was very helpful and friendly throughout the whole process, and am very grateful to have visited Miguel and his team. Would greatly recommend this place to anyone, they do great and quick service.

They did an awesome job and were able to help me out very quickly! With the drive out to them!read more

Chris and his guys went above and beyond to get my driveshaft and u-joint done correctly and fast…read morefor my ford super duty. Highly recommend these guys!