Manuel and his helper showed up on time. They worked quickly and very carefully moving furniture…read moreout of the bedroom to put in the new carpet. I was very impressed with Mary who handled all the coordinating and with Bob who came out with all the samples. It was a very pleasant experience from beginning to end. I will use Mr. Carpet again.

Great experience! Professional, responsive, the carpet looks great! Can't recommend them enough.read more

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

We had an amazing experience with 312 Flooring and would highly recommend them to anyone! Peter…read moreand his team were absolutely fantastic to work with as well as being professional, friendly, responsive and the work was high quality. We will use them again next time for sure!

Alex was incredibly punctual, professional, detailed oriented, and gave us a fair price. Thank you…read moreAlex!

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

We had some bubbles on our upstairs carpet. Mike responded quickly, gave a fair price and showed…read moreup on time. He got to work quickly, knew what to do and got it done efficiently and effectively. He made sure I was totally satisfied with his work. He also gave a good suggestion. Get the carpet cleaned for best performance and appearance. I appreciate that and we will get it done. I definitely recommend MB Carpet.

Mike did a fantastic job stretching out the carpet in our master bedroom. All of the bubbles are…read moregone. Mike is very responsive, reliable, and reasonably priced. I highly recommend him.

We recently rehabbed our old bathroom and purchased a lot of tile and grout, etc at the Mt Prospect…read moreCentury Tile store. We made MANY visits to the store to choose tile, get last minute supplies and extra tile, ask questions and so forth. The staff was always helpful and patient. If some product wasn't in stock, they were always able to get it from their warehouse by the next morning. When the project was completed we returned plenty of unused tile. The return process was very easy: they unload your car at the back door and you go around to the front to get reimbursed on your credit card. No hassle. Our bathroom project was an ordeal, but Century Tile made it easier.

On this cloudy Chicago morning, I sit at my desk with the Century Tile paperwork at my side, ready…read morefor the file. Today, thank heaven, the sun is not spotlighting my failed floor, which is noticeably higher than the adjacent living room floor, like somebody screwed up, and has a bubble about six inches in, as well as a slightly sunken and irregular area, both just at the threshold where the sun relentlessly reveals the defects every bright morning. And all day long, for that matter, but I try not to look. God knows I tried. After saving the money for a new floor for ages, I was resolved to practice every due diligence. I therefore examined well the proposal the salesman from the Rand Road Century Tile presented to me, which clearly stated that the existing floor would be removed and disposed of by the company, as we had discussed. That was important to me for practical, not cosmetic, reasons. My Chicago garden apartment has everything low, including the counter-top over my dishwasher. There was precious little clearance, and I was very, very, very concerned the dishwasher would come out easily in case of need, as it had twice before when the below-ground outside wall had been breached by rats and the exterminator needed access to that wall. I had told the salesman this, as well as their installation expert, Mike, who had assured me on his subsequent visit that there would be no reason to worry on that score. He had also assured me, with a look of professional horror, that the floor once laid would absolutely, certainly be 'rolled.' (I'd done a little homework on the tricky installation of sheet vinyl and found that rolling was essential.) But the installers didn't remove the existing flooring as specified by the proposal, and simply laid the vinyl over the top of the old tile, and they didn't use a roller but instead brushed a two-by-four with a glued piece of carpeting over the top. I had protested at the time, but they politely but firmly ignored me, saying Mike had given them their instructions. They were happily done in less than three hours and on their way. And so for my beautiful new floor I was left instead with the bubble and sunken area at the threshold, glowing in every sunrise, and a nagging worry about the dishwasher removal in case of need, all in violation of the proposal I'd been given, or, in the case of the rolling, the verbal assurance Mike had given me. I protested after the fact, of course, since the work came with a'no-questions lifetime guarantee,' and I am writing here to tell you, don't believe it, or rather, be prepared to pony up for legal representation to enforce it. A proposal from Century Tile is worthless. Mike and subsequently other office personnel informed me that the work order following the proposal is what actually rules the agreement (although this is contrary to every other professional proposal you will ever receive), and my work order had clearly said they would 'skim' the floor, as if the client would surely know that contradicted the formal proposal that said the existing flooring would be removed. Which I hadn't realized. And how would I? What, after all, is 'skim'? And now removing the spoiled floor was out of the question, apparently. Mike eventually came out (an hour late and on his phone), pried up the vinyl at the threshold, did some scraping of the rough sunken area, laid down more glue, ignored the bubble further into the room, took a picture, and left. And I was glad. We elderly must cut our losses.The very sight of him provoked chest pain. So I am posting this review of Century Tile in Mount Prospect to say to the unwary senior citizen or single woman, don't go there, or if you do, make sure the work order you receive is in word-for-word compliance with the original proposal, because if they are not, you will pay the same money but you will be up the creek, and Mike will tell you so with a sneer. Go somewhere else. These folks have the shiest down to an art form.

I can't say enough wonderful things about this store! My husband and I are about to remodel our…read morebathroom, and Lisa has been INCREDIBLE every step of the way! We live in DuPage County and checked out a couple stores out here - the tile shop which had some of the worst customer service we've encountered in our life, a couple locally owned who kept pressuring us to use their people for the installation despite us already finding someone we trust, and that left me searching for a new place. America's Flooring Store came up in our search so we had nothing to lose coming here. First, it is 1000% worth the drive out here. They have so many beautiful selections to choose from. After we shared our style with Lisa, she immediately pulled a few options. I'm not over exaggerating when I say they were all perfect. Both my husband and I leaned towards the same one as our favorite! Lisa really listened which I feel is so rare these days, and made the ordering process a breeze. Our tiles came in quickly in about a week. One of the tile sadly was cracked right down the middle which happens. Nobody can control what happens in shipping, and Lisa immediately took care of this and got replacements! We will never go anywhere else for flooring and will refer all our friends and family here. I can't recommend this place enough!!!

These guys are irresponsible and dishonest! I had more than 20 plus hardwood professionals come in…read moreand tell me this is an installation mistake our floor buckled like a balloon for 2-3 year old new floor, we even filed a case but lost it just because the judge did not let it go to the discovery because of no direct contract, they got away with it, I hope no one else loses money, time and efforts on them like I did

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

Great people, just an aweful ending, to a decent install. Sadly, we noticed water coming between…read morethe gutter and siding, coincidentally after we had the siding and gutters replaced. The water leaked sporadically, and since it leaked between gutters and siding, we called the siding and gutter installer, to have them fix the leak. They looked and looked, and found it coming from the toilet wax ring, installed years earlier, by Kautz. I called years later, and Mike acted like I was out of my mind, given the time lapse. Sadly we did not know what was the cause. I decided on Kautz instead of Home Depot, giving small business on this job. My $1,200. mistake. Home Depot has insurance to cover these events. Lesson learned !

They never got back with an estimate. I was going to do several rooms. A gentleman came to…read moremeasure then...nothing