We had an incredible experience with American Carpet Distributors. Larry and his son Kyle came out…read morepersonally to provide a free estimate for recarpeting our entire home, and from the start they were knowledgeable, kind, and genuinely invested in helping us make the right choices. They were also extremely accommodating when the scope of our project changed--we decided to refinish the hardwood floors on our stairs and in our office before installation, and they updated the pricing quickly and fairly without any hassle. The installation itself was smooth and impressively well-coordinated. The crew handled removal and install flawlessly, worked efficiently, and clearly knew what they were doing. The finished product looks fantastic. We highly recommend American Carpet Distributors for anyone looking for quality service from a family-run business you can trust. Tip: cash is preferred

We had a great experience with Kyle, Larry, and the installers at American Carpet Distributors. We…read morejust moved into a new condo and wanted to replace the worn carpeting in the bedrooms but were hoping not to break the bank. With a recommendation from our realtor, Pasquale Recchia, from Christie's @Properties in Chicago, we found Kyle to be professional, helpful in assisting us to make the right choices, and very personable. The installers were professional, quick, and very neat/clean. And the price for our beautiful, soft, new carpeting was about half the price that I was expecting to pay!! I highly recommend American Carpet Distributors for your carpet needs---you will receive wonderful carpeting at a great price with excellent service!

We contracted 312 Flooring to have our old carpets replaced last month. Every person I communicated…read morewith was caring and responsive. The entire process took less than a week. Peter came to double check the measurements on the day of installation and right after to make sure it went well. The crew took good care of our property. We had a small issue with the threshold and he send another worker to correct it. Very reliable company!

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

On this cloudy Chicago morning, I sit at my desk with the Century Tile paperwork at my side, ready…read morefor the file. Today, thank heaven, the sun is not spotlighting my failed floor, which is noticeably higher than the adjacent living room floor, like somebody screwed up, and has a bubble about six inches in, as well as a slightly sunken and irregular area, both just at the threshold where the sun relentlessly reveals the defects every bright morning. And all day long, for that matter, but I try not to look. God knows I tried. After saving the money for a new floor for ages, I was resolved to practice every due diligence. I therefore examined well the proposal the salesman from the Rand Road Century Tile presented to me, which clearly stated that the existing floor would be removed and disposed of by the company, as we had discussed. That was important to me for practical, not cosmetic, reasons. My Chicago garden apartment has everything low, including the counter-top over my dishwasher. There was precious little clearance, and I was very, very, very concerned the dishwasher would come out easily in case of need, as it had twice before when the below-ground outside wall had been breached by rats and the exterminator needed access to that wall. I had told the salesman this, as well as their installation expert, Mike, who had assured me on his subsequent visit that there would be no reason to worry on that score. He had also assured me, with a look of professional horror, that the floor once laid would absolutely, certainly be 'rolled.' (I'd done a little homework on the tricky installation of sheet vinyl and found that rolling was essential.) But the installers didn't remove the existing flooring as specified by the proposal, and simply laid the vinyl over the top of the old tile, and they didn't use a roller but instead brushed a two-by-four with a glued piece of carpeting over the top. I had protested at the time, but they politely but firmly ignored me, saying Mike had given them their instructions. They were happily done in less than three hours and on their way. And so for my beautiful new floor I was left instead with the bubble and sunken area at the threshold, glowing in every sunrise, and a nagging worry about the dishwasher removal in case of need, all in violation of the proposal I'd been given, or, in the case of the rolling, the verbal assurance Mike had given me. I protested after the fact, of course, since the work came with a'no-questions lifetime guarantee,' and I am writing here to tell you, don't believe it, or rather, be prepared to pony up for legal representation to enforce it. A proposal from Century Tile is worthless. Mike and subsequently other office personnel informed me that the work order following the proposal is what actually rules the agreement (although this is contrary to every other professional proposal you will ever receive), and my work order had clearly said they would 'skim' the floor, as if the client would surely know that contradicted the formal proposal that said the existing flooring would be removed. Which I hadn't realized. And how would I? What, after all, is 'skim'? And now removing the spoiled floor was out of the question, apparently. Mike eventually came out (an hour late and on his phone), pried up the vinyl at the threshold, did some scraping of the rough sunken area, laid down more glue, ignored the bubble further into the room, took a picture, and left. And I was glad. We elderly must cut our losses.The very sight of him provoked chest pain. So I am posting this review of Century Tile in Mount Prospect to say to the unwary senior citizen or single woman, don't go there, or if you do, make sure the work order you receive is in word-for-word compliance with the original proposal, because if they are not, you will pay the same money but you will be up the creek, and Mike will tell you so with a sneer. Go somewhere else. These folks have the shiest down to an art form.

We worked with MaryAnn and could not be happier. Not only did she recommend the PERFECT carpet for…read more us but she managed everything from beginning to end. The whole process was quick and easy. We will be going to Century Tile for all our carpet and flooring for now on. Or at least as long as MaryAnn is there.

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

Alex was incredibly punctual, professional, detailed oriented, and gave us a fair price. Thank you…read moreAlex!

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

The men just finished putting down 96 sq yards of carpets in a condo I own in Des Plaines. They did…read morea great job, with new problems what so ever. Mr Lee was great to deal with, and I will use them again on other properties in a minute. I am very satisfied

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

They're out of business. Does anyone know how to contact them??? I'm having issues with a very…read moreexpensive carpet that they sold me and installed.

I paid $10,000 for my carpet job less than a year ago. I am unhappy about how the carpet is…read morewearing. I have called every number available to speak to someone about this. No one picks up, no one returns voice messages, No one answers an email. I am very unhappy about the lack of customer service.

I recently had Belmont Carpet install new carpeting in my house in West Town. The job included two…read morebedrooms, a hallway, and stairs. The installation was completed by two installers in just half a day. I am extremely pleased with their service--great prices, fast and efficient work, and they were super responsive throughout the process. Highly recommended!

We recently had 4 bedrooms and a hallway carpeted by Belmont carpet. They were accommodating,…read morepatient and professional throughout the selection process of grade and color. They have a thorough knowledge of their products and are very capable of relating that information in a helpful, no pressure manner. The installation team was very careful not to blemish our newly painted walls. They arrived when promised and went about their business in an efficient manner. Installation was excellent. Seams are undetectable. They cleaned the install area each evening. Buying your carpet from Belmont carpeting is a no brainer.

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.