Need flooring done? Request for Juan! There's a reason everyone keeps requesting him. Juan and his…read moreteam do GREAT work! I had vinyl flooring installed, along with floor leveling, painted baseboards, and painted trim. From start to finish, they were on time, professional, polite, and cleaned up after themselves. Most importantly, they did an awesome job! Juan took the time to listen to my concerns and identify some of the more problematic areas. He came up with great ideas and practical solutions that made a big difference. If you ask Juan for his advice, take it, you won't regret it! He clearly knows what he's doing, and the quality of his work speaks for itself. Highly recommend Juan and his team!

We contracted 312 Flooring to have our old carpets replaced last month. Every person I communicated…read morewith was caring and responsive. The entire process took less than a week. Peter came to double check the measurements on the day of installation and right after to make sure it went well. The crew took good care of our property. We had a small issue with the threshold and he send another worker to correct it. Very reliable company!

Eugen and his team have done a wonderful job sanding refinishing the old damaged engineered…read morehardwood floor that other companies don't feel confident sanding the thin layer. Also put on new floors to replace the old carpet. The quality is beyond our expectations! Very reasonable price. Highly recommended!

I hired Eugen to do laminate floor installation in a high rise condo. The building had many rule…read morerestrictions. Not only is the quality work top notch, he is trustworthy and helpful. He was a bit more expensive than the other quotes I received, but the thorough care of his work is worth it. I would highly recommend hiring Hardwood & Co for your project.

Andrei and his team were amazing. Responsive, knowledgable, professional. They refinished our…read moreabused 100 year old floors to brand-new condition. I would recommend him to anyone who's looking to have their floors done.

We had Ada Hardwood Flooring fix a patch in our hardwood flooring that was damaged. They did a…read morefantastic job, they were in and out in just a couple of hours. Very clean, great communication, and professional. Very happy with our results!

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

GB Hardwood Flooring is amazing. We hired them to refinish the floors of our condo and we couldn't…read morebe happier. The workmanship alone would merit 5 stars, but our refinishing projects with them was one of these rare cases where every aspect of it went better than we could have hoped. From the initial assessment to our last goodbye, Ben and George were communicative, responsive, personable, and genuinely wonderful to work with. The cost for their service is more than fair and well worth every penny. And their attention to detail was so deeply appreciated. From staining the thresholds on the doors and under the visible parts of the radiators to cutting down (and staining!!) the wood shims we had under the radiators to take up less actual and visible space, Ben's team truly thought of every detail. They also work very quickly. In brief: What are you waiting for? Hire them!!

George was professional to work with and his team was extremely talented and efficient. Couldn't…read morehave asked for a better flooring experience!

I needed new carpeting in my condo, and I turned to American Carpet Distributors because of the…read morestellar reviews on Yelp. Their high rating is no accident. Larry and Kyle are very professional and friendly, knowledgeable and fair. After reading reviews, I sent a request for information late one evening, and Larry answered within an hour. We set up and appointment for Larry and his son Kyle to give me an in-home estimate on replacing about 500 square feet of old carpeting in two bedrooms and their walk-in closets. Kyle walked me through various fiber and style choices and even helped me pick the color. Larry measured the rooms and gave me a quote for installation, moving furniture, and the removal of the old carpeting. The price was very reasonable, so Kyle prepared a contract for me, he checked with the manufacturer for stock status, and we picked a date for the installation. Since I live in a condo, I needed a Certificate of Insurance to present to the building management company so the work could be approved. Larry sent me one without delay. The installation itself was so smooth. The team, Pedro Jr. and Luis, arrived right on time, moved furniture with great care, took up the old carpeting and padding, and put down the new. The master bedroom is large enough to require seams in the carpeting, and they did a great job. When they were finished, they vacuumed thoroughly and even cleaned the building's common areas like the hallway and lobby to make sure there was no trace of carpet and padding crumbs. They were kind enough when replacing the furniture to allow me to measure carefully and they repositioned the furniture to my exact specifications. I'd been thinking about getting new carpeting for a couple of years now, and it was reading the fabulous reviews for Larry and Kyle and American Carpet that gave me the confidence to go ahead and do it. So if you live in the northwest suburbs of Chicago and you are hesitating over getting new carpeting, take the plunge and call Larry and Kyle. You can be sure you will be treated with respect by honest and skilled professionals who stand by their quality product and their superb installation. A thunderous shout-out to Larry, Kyle, Pedro Jr., Luis, and everyone at American Carpet. My bedroom floors are glorious!

Great service! Needed to replace carpet in my condo before getting ready to list and Larry and his…read morestaff were so helpful and quick.

I couldn't be happier with the work done by BNW Flooring. After a plumbing issue damaged part of…read moreour hardwood floors, they used leftover flooring that wasn't a perfect match and made it look fantastic--not just in one area, but two. Dino was upfront from the start, explaining that it might be a bit of a gamble, but assuring us they would do their best. He also made an effort to fit us into the schedule quickly to help prevent mold. His team arrived on time and did an excellent job blending the new pieces seamlessly with the existing floor. Dino stayed in constant communication and even stopped by to help his team finish the job. He also noticed a sofa leg was scratching the floor because a felt pad had fallen off--something we hadn't caught ourselves. You can count on Dino and his team to be honest, hardworking, and professional.

Super happy with Dino and his team. In my new condo there were two bedrooms with old carpet I…read morewanted to replace with wood, as well as a large footprint of existing worn wood that needed to be sanded and finished. Dino offered a great price, started work quickly, finished work quickly, and the results were just was I was hoping for.

This was our second time working with Ciprian, and it was once again a great experience! Last time…read morehe repaired and refinished the wood floors in our old apartment, and this time he removed two layers of old, glued-down flooring from our new condo, cleaned the concrete subfloor, and installed new underlayment and engineered hardwood floors for us throughout the entire home, which was a very large project. He was knowledgeable, professional, reasonably priced, had amazing attention to detail, and worked quickly. The whole job (demo to final product) was done in under two weeks, and that included extra time for unforeseen issues, like the concrete subfloor needing to be grinded down and leveled in multiple rooms before floor installation so the planks would lay correctly. Ciprian went above and beyond to make sure the finished product looked amazing and to help us with all aspects of our project. He was kind and professional to our new neighbors and worked within our new building's construction/noise rules, he transported our flooring materials from the store to our new unit and carried them all up the stairs (50 lbs per box, 66 boxes), he finished our master bedroom first so we could move into that space early, and he even returned our leftover boxes of flooring to the store so we could get a refund for the unused products. On top of that, he bought extra matching door trim to fill in the gaps between the top of the new floor and the base of the doorway trim that the previous owners had cut way too high to accommodate the two old layers of flooring. The finished product looks amazing! We are very happy with his work and with the look and installation of our new floors. We highly recommend Ciprian, and we would absolutely work with him again.

Amazing customer service and quality! I love my floors so much. I didnt think they could look like…read morenew again but they do. I would recommend to anyone!

On this cloudy Chicago morning, I sit at my desk with the Century Tile paperwork at my side, ready…read morefor the file. Today, thank heaven, the sun is not spotlighting my failed floor, which is noticeably higher than the adjacent living room floor, like somebody screwed up, and has a bubble about six inches in, as well as a slightly sunken and irregular area, both just at the threshold where the sun relentlessly reveals the defects every bright morning. And all day long, for that matter, but I try not to look. God knows I tried. After saving the money for a new floor for ages, I was resolved to practice every due diligence. I therefore examined well the proposal the salesman from the Rand Road Century Tile presented to me, which clearly stated that the existing floor would be removed and disposed of by the company, as we had discussed. That was important to me for practical, not cosmetic, reasons. My Chicago garden apartment has everything low, including the counter-top over my dishwasher. There was precious little clearance, and I was very, very, very concerned the dishwasher would come out easily in case of need, as it had twice before when the below-ground outside wall had been breached by rats and the exterminator needed access to that wall. I had told the salesman this, as well as their installation expert, Mike, who had assured me on his subsequent visit that there would be no reason to worry on that score. He had also assured me, with a look of professional horror, that the floor once laid would absolutely, certainly be 'rolled.' (I'd done a little homework on the tricky installation of sheet vinyl and found that rolling was essential.) But the installers didn't remove the existing flooring as specified by the proposal, and simply laid the vinyl over the top of the old tile, and they didn't use a roller but instead brushed a two-by-four with a glued piece of carpeting over the top. I had protested at the time, but they politely but firmly ignored me, saying Mike had given them their instructions. They were happily done in less than three hours and on their way. And so for my beautiful new floor I was left instead with the bubble and sunken area at the threshold, glowing in every sunrise, and a nagging worry about the dishwasher removal in case of need, all in violation of the proposal I'd been given, or, in the case of the rolling, the verbal assurance Mike had given me. I protested after the fact, of course, since the work came with a'no-questions lifetime guarantee,' and I am writing here to tell you, don't believe it, or rather, be prepared to pony up for legal representation to enforce it. A proposal from Century Tile is worthless. Mike and subsequently other office personnel informed me that the work order following the proposal is what actually rules the agreement (although this is contrary to every other professional proposal you will ever receive), and my work order had clearly said they would 'skim' the floor, as if the client would surely know that contradicted the formal proposal that said the existing flooring would be removed. Which I hadn't realized. And how would I? What, after all, is 'skim'? And now removing the spoiled floor was out of the question, apparently. Mike eventually came out (an hour late and on his phone), pried up the vinyl at the threshold, did some scraping of the rough sunken area, laid down more glue, ignored the bubble further into the room, took a picture, and left. And I was glad. We elderly must cut our losses.The very sight of him provoked chest pain. So I am posting this review of Century Tile in Mount Prospect to say to the unwary senior citizen or single woman, don't go there, or if you do, make sure the work order you receive is in word-for-word compliance with the original proposal, because if they are not, you will pay the same money but you will be up the creek, and Mike will tell you so with a sneer. Go somewhere else. These folks have the shiest down to an art form.

My former boyfriend and I were shopping around for floor and shower tile for his small bathroom…read morerenovation and stopped at Century Tile. We probably got 10 feet into the showroom when we were greeted by an associate who asked us what we were looking for and pointed us in the right direction. He told us that if we had any questions after looking around, we could go back to him. So, we browsed around and found some tile that we wanted. It was actually nicer looking and cheaper than a wholesale showroom we had visited earlier that day. We sought out the original associate who greeted us (that was a little bit of a hassle), but when we got him to help us, he got our order very quickly. My ex-bf brought measurements of our bathroom, and he told us how much tile, border tile, trim tile (which we didn't even think of), mortar, and colored grout we'd need. The original cost ended up being about $1,800 for his very small bathroom. They ordered the tile for us, and it only took a few days to get it in (fabulous). During the renovation we were short one type of tile, so my ex contacted Century Tile. They were able to locate extras in Itasca, so he was able to drive out and pick up the needed tile the very next day. It was nice that we didn't have to postpone the renovation. After the renovation, and ended up with LOTS of extra tile and a whole extra bag of mortar. Thankfully they have a 30-day return policy, so we got $270 back on the extras. However, when my ex returned the tile, he was disappointed by the customer service (or lack thereof). Apparently the elderly associate answered his personal cell phone and had a personal conversation during the return. My ex and I both have work(ed) retail for 10+ years, and from our standpoint, that is very unprofessional. Overall plusses: + The price is pretty reasonable + They have a huge selection and great displays + Their greeting skills were nice and not overbearing. Areas for improvement: - Estimating square footage needed with given measurements (THEY'RE the experts - we're novices!) - Customer service/professionalism

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.