Tiffany was great and went out of her way to make everyone happy! It was a particularly busy period for the restaurant but we still had great service. Meal was great and would definitely come back! read more

Came here with friends after a convention in Brampton to have some lunch. It wasn't too busy inside and we were able to get a booth table for the four of us. Had a lot of delicious food and the waitress was super chill. We sat there for 3 hours overall and were not kicked out. It was nice to be able to just chat and not be rushed out the door. read more

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26 minutes from being seated to drinks delivered. Server (Echo) made no apologies for delays. Then forgot chicken strips read more

Service: poor. Food: poor. Don't go. NEVER EVER AGAIN. (Hostess was nice and helpful though)

Adam, our server, good food, amazing service. Highly recommend. He was friendly, funny, and just awesome. read more

Jack Astor's Bar & Grill - Sports Bars Near Me - Etobicoke, Ontario

The service wasn't great, food was added to the bill that wasn't ours and the waiter and the manager both didn't know how to fix the problem with the app and delete the food. When we got our food it was lukewarm at best. Waited too long for waters. I normally love Jack Astor's but I would not return to this location. read more

From the minute you walk in you are treated like this is your neighborhood haunt. AJ took great care of me and had the perfect amount of interaction. Highly recommend if your near Pearson take a moment to drop in read more

Jack Astor's Bar & Grill - Masters and Jays what a great combo - Sports Bars Near Me - Etobicoke, Ontario

We were a big group with a reservation for 5pm on a Saturday. We took our time with the menu, had some drinks in between and ordered just after 5:30pm. Our food came out before 7pm which was upsetting. We were told they weren't expecting it to be that busy for a Saturday night, which doesn't make sense when the weekend should be the busiest for restaurants. We shared the Memphis, lobster & crab dip and garlic pan bread. For waiting that long for food, only the garlic pan bread came out cold. Our server did her best to update us and we understand the kitchen is out of her control. When we left, tables around us were still full of dishes with the main lobby full of people waiting for a seat. Even with our experience, the tip was still the mandated percentage for our group size. read more

Always dynamite chicken fingers and cold beer at Jack's but the service at the bar was excellent last night, even with a pretty full house I was greeted and treated like I might have been the only one there, prompt, friendly and constantly checking to see if I was comfortable or needed anything else but not a pushy or intrusive way...open to conversation but aware if that wasn't your thing to hang back until you called. I'm horrible with names but the bar tender seemed to remember everyone at the bars name including myself who they had met 2 mins ago....seems like part of the job but not all do,..so a nice added touch!... Thanks again Jacks, I will definitely be back!! Zeke read more

Jack Astor's Bar & Grill - Jacks tossed chicken fingers with an upgraded Buddha bowl salad and a cold Barking Squirrel pint!! - Sports Bars Near Me - Etobicoke, Ontario

Kelita was attentive and timed our appetizers and main course very well. we had a great meal and leisurely enjoyed our wine. Did not fell rushed at all. Luc and Lisa read more

The Jack Astor was so good, but what really made it special was the amazing service! Our waitress Vic was so kind, attentive, and just the best! She truly but the s in service because she was really special! we will definitely come again after such wonderful experience!! read more

The music was godawful, loud, autotuned vocals, dance club crap, and the vibe was very chain franchise, but the place was clean and I was genuinely surprised by how good the veggie curry was. Tasty and not overcooked. If you're stuck at a hotel by the airport, this is probably your best option for a late night meal and a beer. read more

Really disappointing experience. Being from Buffalo I was so excited to return to one of my old favorites that went out of business. The staff here is very sweet so I can't knock of points for that. They clearly work very hard and with a smile! As for the food it doesn't reach expectations. The garlic pan bread (crazy bread) seemed to be undercooked. Sad as that use to be my old favorite. The mains however where the most disappointing. I got the chicken sandwich. The chicken was hard as a rock and over spiced. It also came with really gross looking and tasty lettuce. It also didn't come with pickles? I'm not sure if this is a Canada thing or just a mistake on the chefs parts. Someone else with me had some trouble with the grilled chicken. It was rubbery. The worlds smallest Brownie was pretty good though. But a little sweetness was not enough to distract from the awful mains. Picked up a pizza from Boston pizza next door because we where still starving after leaving. I recommend highly over this. read more

Jack Astor's Bar & Grill - Worlds smallest Brownie - Sports Bars Near Me - Etobicoke, Ontario

Nice sports bar. Service was really good and the food was super delicious. They have live DJ on Fridays and Saturday nights. Our waitress Mitch was super accommodating; how ever you wanted our order she made it happen. That's what you call awesome service. read more

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We had a promotional card. It was declined because of some system hack but our server assured that if we stayed there would be a comparable discount on the bill. There was none and this "Bait and Switch" tactic to lure customers in is disappointing. read more

I had lunch today at Jack Astor's. I ordered what I always get at a Jack Astor's ... Chicken Parmigiana. The chicken was a decent size and tender and juicy. There was lots of cheese on it ... yum! The pasta was good too. It was a delicious meal. I felt like something sweet so ordered My Cookie Ate Your Brownie. On Heather, my server's advice, I had ice cream added. I ate the ice cream and some of the cookie and took the rest home (the paper bag it's served in came in handy!). Heather was friendly and helpful and took good care of me. read more

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I walked in with limited time left left in their serving hours (15 mins) and did not feel rushed or pushed out. Chris helped me pick out picking out a popular item from the menu and it met up to my expectations!! he recommended the Holy smoke bbq burger and it delivered! Thick juicy and full of flavour! Fries were decent too! Justin was also working up from and keeping the vibes high! Very friendly atmosphere and a good place to wait for a flight! I will definitely be back! Great work guys! read more

Jack Astor's Bar & Grill - Sports Bars Near Me - Etobicoke, Ontario

Sorry probably the worse thing I had when I went to Toronto. It was late, so my friend randomly chose a place. Horrible. Don't remember the name of these dishes. But the Asian style dish was horrible. Sauce was to overpowering. I don't know why it was a a recommended dish. Friend A got The steak. Tried a piece. It was dry, and only the fries seems decent. Friend B got the salad. Decent. I feel like I wasted money here, but if this is your only choice here avoid this dish. Stick with something simple like a burger or if i remember their fried chicken something. Don't think they can mess that up. The waitress was nice. read more

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If you loved The Farside comics, this is your spot!! The walls are covered with individual prints of the comic strip! The food is really above average for a large chain. Had a light lunch of some delicious beer cheese soup that came with an extra shot of non-alcoholic beer to enhance the flavor. The menu has a ton of options across all food types. There is definitely something for everyone here! read more

Jack Astor's Bar & Grill - Beer cheese soup - Sports Bars Near Me - Etobicoke, Ontario

Cool place. Good atmosphere and fantastic deluxe bacon burger, served with fries that are thin like shoestring fries- cooked perfectly! Nice beer selection, I enjoyed a couple of ice cold Molson Canadians. Service was top notch as well, Carl did a great job behind the bar, inquisitive and very engaging. When I'm back in GTA, I'll look for Jack Astor's Bar & Grill for sure! Cheers! read more

Jack Astor's Bar & Grill - Sports Bars Near Me - Etobicoke, Ontario

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We were visiting to have 2-course meal. Worst wings were served during our visit. requested to change, no replacement provided, upon billing no refund entertained, tip was charged on top it. worst service I have faced ever. read more

Jack Astor's Bar & Grill - a person's hand on a receipt - Sports Bars Near Me - Etobicoke, Ontario

This location used to be my favourite off the chain in the GTA. I used to go there a couple of times a week minimum for good 7 or 8 years straight, as I used to work close by! Great service, atmosphere and food.. Perfect spot for a quick lunch, a casual date or a business function. If you're looking for the best Jack Astor's, this is the one. read more

We stopped here in the way to the airport. Excellent food with great service. The food is delivered promptly and it gives you a break before traveling if you are driving some distance to Pearson. The ambiance is witty and welcoming. read more

Food was good, came out quickly. Our server was Ray, totally pretty and sweet. However, she never followed up. Long time to get the drinks. When the food hit the table (2 waves, apps and entree) never saw her. Thankfully the other servers were kind enough to refill drinks. We had to call her over to order additional bar drinks. Pretty sure she was cleaning in the back, could see her in the kitchen. Never asked how our food was, if we needed anything, ect. Had to ask for everything and if it was for drink refills, we didn't get it. Dear lord....30 minutes later and still no bill. This girl is baaaaddddd. read more

I don't even think this place deserves a star all my years visiting this jack Astor the customer service really when down hill this one need to shut down the customer service is lack I been sitting down for 20 minutes, no one asked or visited the table the whole time I'm sitting down with my family if we wanted drinks or anything I just walked out disappointment in the lack of management and staff today Saturday November 5,2021 between 6:45 pm - 7-10pm. I understand the store is busy even a friendly hello would you like some water to drink would be nice. I would never ever come back this location or recommend anyone to go there. read more

We were seated quickly and the service from the wait staff was ok. The food quality and preparation was just awful. No one enjoyed their meal and we had to stop for pizza on the way home. I will never return to this restaurant. read more

My colleagues and I visited this restaurant on a work trip on July 9. I will happily admit that we were a very large group, but we booked well in advance and the restaurant agreed to a fixed menu for us. The service from the wait staff was okay, for the most part. The problems we experienced came someone who I think is a manager, and one particular male waiter. Jack Astor's isn't really known for the quality of its food, but our problems began there. First, because we were offered a fixed menu, no changes in any way were permitted. For example, my vegetarian colleague was not permitted to have chicken removed from his chicken pasta, so he received dry boiled noodles instead. Another colleague requested his steak be cooked medium-well, instead of medium--this was also not permitted. Recognizing that a large group like ours puts a strain on the kitchen, we could understand if we were asking for a different dish. But 30 seconds more on a steak? To achieve this, the manager told us, we would either have to hold back every plate for the entire group or have this colleague served last. Additionally, removing chicken from pasta is actually one less step, unless these are cooked in advance (which I would then recommend not eating). Beyond this, the manager who explained this to us was rude, condescending, and seemed annoyed by our business. As a result, my two colleagues chose not to eat. Good experience, right? In terms of drink service, it was slow, inconsistent, and the male server who took some of our drink orders was, like his manager, rude and condescending. Truth be told, this was the least of our problems and was merely annoying, especially considering that gratuity was automatically added to our drink bills (watch out for this, business travellers). And last but not least, on top of not being able to make even the slightest (and entirely possible) change to the temperature of our food, my "medium" steak arrived rare (and I mean *rare* with a capital R). I didn't dare send it back, because I didn't want to be party to yet another argument with the remarkably rude manager. I would not recommend this restaurant, plain and simple. This visit was disappointing and a waste of money, and will ensure that we do not book with any Jack Astor's again. All I can say to anyone who chooses to visit this restaurant is "good luck." read more

If you are in the area it's the perfect spot to watch a hockey game and have some good food. I highly recommend the "Holy Smoke BBC burger". The meat, the bread, basically everything about this burger is fresh and tastes awesome. The fries however are pretty good but nothing gorgeous. They have a great beer selection and from what I saw the wine menu is pretty big as well. And last but not least, friendly motivated staff! read more

Jack Astor's Bar & Grill - Sports Bars Near Me - Etobicoke, Ontario

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Stumbled across this place looking for Tony Roma's (which is now closed). Much more reasonably priced than other restaurants in the area. We had two burgers, two beers, the chicken salad entree and a BBQ chicken pizza. Positives: The pizza is a large size, easy to share between two people. Gluten free buns available for burgers but as usual the buns are smaller so the whole burger seemed smaller. The entire plate with the side of fries was not as filling. The salads are good portion size, the amount of meat was more than expected. The tables have paper that you can draw on, fun idea and something to do when waiting for food and drinks. Good oldies music and atmosphere Good service, very attentive Pros: The food is very salty and I suspect msg on the fries, I always get a headache from msg and extremely dry mouth which happened after my meal. Would recommend this restaurant and will be returning next time I'm in the area. read more

Jack Astor's Bar & Grill - you can draw on the tables! Fun for kids and adult kids :) - Sports Bars Near Me - Etobicoke, Ontario

I ordered the Memphis steak(medium rare), when it arrived it looked unusual turns out they gave me a wrong cut with alot of fat cavities, couldn't even chew it. Sam the manager was very kind and told me that's not how the cut was supposed to be and gave me a second portion of what it was meant to taste like, It was delicious, although if y'all are medium rare lovers like myself, I'd still advise to opt for medium instead at this location couldnt cut my last 3/4 of it. Again Sam was a great help he even waved off the bill and was on the house. read more

Jack Astor's Bar & Grill - This is the 1st order of the Memphis steak, which was unpleasant, I didn't take a picture of the 2nd which was a much better cut. - Sports Bars Near Me - Etobicoke, Ontario

My colleague suggested this place for iur meeting and glad he did. I have not been to JA for a long time. Love the chicken bow ties! Portions are great. My colleague got a burger and substituted the fries for sweet potato fries. Said it was really good. Service was great! Attentive server always checking to see if we needed anything. I will be back! read more

I went their for a work colleagues leaving away during lunch time. The service was good, food came out warm, we were greeted at the gate and were checked once the food was being eaten. So I tired there new Tuna Avocado sandwich. The sandwich summed up with Sesame crusted Ahi tuna, avocado, sliced tomato, chipotle mayo, toasted sourdough bread. I did not enjoy the sandwhich at all, for some reason the combination of the things mentioned above did belong together in a sandwich bit the fries were good! read more

Jack Astor's Bar & Grill - Sports Bars Near Me - Etobicoke, Ontario

Busy place on a Wednesday evening. They would not take a reservation but were able to seat us immediately. The servers were friendly and helpful. I ordered the chips and guacamole as I liked it recently when I went. Sadly the chips were bland this time with minimal seasoning. The guac was fine. I did not want a salad as my last experience was basically a bowl of lettuce with little else. I was not hungry enough for a bowl, which they said they could make dairy free and vegetarian (some were already gluten free). I decided just to have dessert instead but there were no gluten free and dairy free desserts:(( The server offered an orange sorbet (their only flavour) so I agreed. It came in a little styrofoam cup with paper lid, like the kind you get in a hospital. We were a little surprised but assumed it was presented this way to ensure there was no cross contamination. Overall a "meh" experience. read more

Very disappointing. Very slow service, the drinks were watery and the food was not even mediocre. I don't know if this is typical of the chain or just this location but we will not be returning to Jack Astors. read more

Jack Astor's Bar & Grill - My unhappy friend Jeff who thinks the service was poor and food mediocre. - Sports Bars Near Me - Etobicoke, Ontario

The to-go here is awesome, order is always correct, things are separated and labeled. Portions for delivery are equal to when you eat there. (Unlike some places, if you know what I mean!) When I do decide to step inside I love the atmosphere, the music is always good. You get seated right away. I recently feel in love with their salad! Huge bowl! But other times I always go with the chicken strips. Close to my usual work hotel and tons of parking. read more

The bar area does not have a great service . I was very surprised that the waitress did not even introduce herself and the fact that no one have us the best drinks and options to order. Also no one cared to ask us if we wanted to her more or try new stuff like how they are usually at jacks... Nevertheless I enjoyed as my company was enjoyable and I was mostly here to have a good time rather than actually test the culinary skills of the kitchen chefs I tried the walk the guacamole and believe me I could have made better guacamole any day than this one ... The fries tasted Normal and the drinks were fair, reasonable and tasted good... My recommendation try the dining are and not the bar ... Of you get lucky you will be treated well. I have always had a very good impression of jacks as it is my trademark but a slight disappointment settled in... Still greatly a favorite bar and grill of mine!! read more

Jack Astor's Bar & Grill - Bar area - Sports Bars Near Me - Etobicoke, Ontario

It's my 20th time and the service getting worse every day.

Really not a pleasant experience. Service was pretty awful. Staff sitting with each other in booth socializing while customer ready to order. Server seemed Irritated. It was uncomfortable for all of us at the table. Food was good though! But the server made it a no go for us. read more

We go to Jacks around the city at least 1-2 times a week and this has to be by far the worst ever for service. Not only was our server missing half the night and screwed up our order multiple times, she had the most horrible attititude we've ever seen at Jacks. We had to double check to make sure she was indeed our server as she was nowhere to be found half the time and the other half she acted like she was doing us a favour. The only think Patricia was good at was eavesdropping behind the table by the kitchen when we were upset about the trash service...and she was still horrible. The only pleasant thing we witnessed from her is when she was hiding in the kitchen on her phone texting. Needless to say, we will not be coming back to this location. read more

Nice girls and ok burger, that might be the only positive. I have been to this Jack Astor twice and despite JA's above average speed of service, it still remains average place to go with boring menu, lauzy beer and prices not coresponding to what you get on the plate. read more

Jack Astor's Bar & Grill - Sports Bars Near Me - Etobicoke, Ontario