Service seems to be good and atmosphere was just fine. Unfortunately, we left shortly after ordering because we saw a mouse scurrying across the floor. Other patrons were quite amused with our response and they kept eating. My family and I quickly informed the waitress. Management came to explain they this is not normal for their establishment, and understood why we wanted to leave. On our way out we saw the mouse again. YIKES!!! read more

My server, Alisa, was very friendly and very polite and answered my questions about a few dishes. After placing my order Alisa asked if I had any food allergies which was considerate. There were several TVs on the walls playing various sports and news programs. You couldn't hear the programs though as there was music playing on overhead speakers. It wasn't overly loud though. I got the Chicken Curry bowl. It was good, not great but definitely hit the spot. Plenty of veggies in it. The chicken seems less like cooked fresh and shredded and more like canned chicken. read more

Turtle Jack's - Chicken Curry bowl. - Sports Bars Near Me - Etobicoke, Ontario

Wonderful dinner! Popped in before our flight for a drink and dinner. No regrets! Great service- Chia was great!

Over priced and slow service. Ordered Turtle wings and chicken wrap. Wings were dry and small in size. Wrap had too much sauce and very greasy. Even when there were not alot people, still took them a while to place order and serve. For the price i would rather go to the KEG. read more

Had a great experience here. Even though we didn't sit at the bar, the bartender was our server and she did a fantastic job. Atmosphere is clean but a little bland. I had the salmon which comes with coconut rice and seasonal vegetables, nothing spectacular but very good. Had the Skor brownie and ice cream for dessert and it was simple yet tasty. Have a full bar with a handful of drafts. read more

This is a perfectly serviceable restaurant. For something attached to a hotel, it's much better than it has any right to be. For fifty dollars, you can get yourself a bison burger, a french onion soup, and a giant butter tart. My take away is that the burger is alright. There's no sauce to make it feel like something spectacular. It's just bison on a bun. Which isn't bad, it's just not special. The french onion soup does what it needs to, but there's no real powerful flavour. It plays it safe. Which is probably the best way to appeal to a wide audience, but never be marked the best. There are some frozen ones you can microwave in five minutes that compare, if not defeat this one. But, it's a step up from fries for only four dollars more. The butter tart was ten bucks, and it should have been the crowning glory. It was alright. It's 1000 calories of alright. There's some ice cream on it, and it's doing its thing, and the hard sides were nice. But, the other desserts beat it by a mile. The staff though, they're superb! They're doing amazing jobs, keeping spirits high, and taking care of all the tables to provide everyone with a grand experience. I would 100% come back here again. It's not the best. And it's a bit pricey. But it does a fine job at all the things. Next time, I figure I'll aim for the ribs. read more

Turtle Jack's - a hamburger and a bowl of soup - Sports Bars Near Me - Etobicoke, Ontario

Great good and staff, although this restaurant is attached to a hotel it is worth thevisit

First time here. We were two for lunch. They don't have a lunch menu. The place was half empty but filling up gradually. We were greeted by friendly staff. I ordered their spicy chicken sandwich while my colleague ordered the tuna Poké bowl. The chicken had no spice with a descent side salad. The Poké bowl seemed a little sparse. Disappointed that the had no lunch menu. read more

Turtle Jack's - Chicken sandwich - Sports Bars Near Me - Etobicoke, Ontario

I stayed at the double tree hotel recently and thought i would stop in. The service was quite professional and pleasant. I ordered the four cheese pasta with chicken and a caesar salad with a beer. The food was quite good,hot and tasty but i was surprised at the price which was more than 55 dollars. Turtle Jack also claims to be a sports bar but I noticed they were just running news channels on a Saturday afternoon. Overall a decent place but not exceptional read more

Horrible food! I ordered a bison burger and it was burnt. The bartender lied and stated that they only make well done burgers in Canada! Drinks were very weak also. Don't visit read more

Kinda tasty foods. Small portions. Nothing special. Asked for bread bread brought toast. When asked if more dressing available she had to go in the back and ask? WOW read more

I am at Turtle Jacks for lunch. This place is awesome!!! The food, service and atmosphere is amazing. Nicolette is an awesome bartender. I highly w this place. read more

The food was decent (wings were pretty good), but absolutely one of the worst service experiences I've ever had in a restaurant in my entire life. Three of us came in for lunch and when we arrived there was nobody else there. Waitress came over and took our initial order, but sadly that's where any level of activity that could remotely be considered service ended. She literally never came back....once...ever...not even to check on us. We each ordered wings and a beer, which shouldn't be that difficult. After the food runners brought the food nobody ever came back. We had to flag down a busboy to ask for a 2nd round of drinks. After several minutes half of us got another drink, the other did not (and ultimately everyone was charged for two.) Once we were done we then had to fight twice for our checks, once to another server and finally one of us went over to the bar and told the original server we were leaving. she finally brought the checks, which half had to be corrected for the 2nd round of drinks that never came. We finally paid and left. From the time we sat down, ordered, ate our food, got half a second round, and finally got the checks, paid, and left, was 2 hours and 3 minutes of our lives that we'll never get back....Absolutely unacceptable under any circumstances, but certainly not when it's not very busy. To add insult to injury, there were a couple groups of small children (3-5 years old), who were running amok throughout the restaurant, climbing on other patrons seats, running into their tables, etc., without a parent in sight, and staff did not seem to care either. Definitely would not waste my time coming back here again, not worth the subpar service or time. read more

Although we weren't staying at the Doubletree hotel that this restaurant is connected to, the menu looked interesting so we decided to give it a try. It doesn't feel at all like a "hotel restaurant" - it has a separate entrance and has a sports bar sort of vibe. I noticed immediately that our hostess and waitress were very friendly. They have quite a few specialty drinks, I got the Port Carling Cooler and loved it, and also had a taste of the Strawberry Basil Breeze which I thought was pretty good. For my meal I had the Garden Burger (their veggie burger). Everything on it was great, particularly the turmeric mayo, but the burger itself was just okay. Good texture-wise, but not a lot of flavour. Drinks took a minute to come out but the food came out super fast! Overall it was a pretty good experience, definitely worth it if you're staying at the hotel or nearby. read more

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The food is decent but the service is slow and negligent. The ambiance is family diner with hip hop music adding to the general din. You have better options the care more about your satisfaction. read more

Looks ok from the outside but cheap inside. Worst "Nashville Hot" chicken sandwich in the history of such things. Zero spice, dry, tasteless. Asked for hot sauce and was given a little cup of this weird oily stuff that didn't really taste like anything. Then it gave me the runs an hour later, and again this morning. if you need a good blowout, try this! To be fair, the side Caesar salad and fries were fine. read more

The service was exceptional. I took the waitress' recommendation and ordered the power bowl and added blackened chicken. The price was not cheap but it was fair for what I got. I got fresh, red beets, edamame, avocado, a quinoa salad, and blackened chicken as described. All very tasty and super fresh. read more

3 stars for the great bartender. But the blackened "pigeon" wings I was given were flat out misleading. Flavor was good, but the wings were obviously old. I know a fresh wing when I see one. It is really a shame that these wings were on point with the flavor but lacked in true honesty. When I ask for wings, I am asking for chicken wings; I am not asking for pinky sized pigeon wings. read more

I'd not been to a Turtle Jacks for some years. I felt like their quality had fallen to where I wouldn't eat it. Then I went to THIS Turtle Jacks. This was clean, well cared for & very nicely designed. Now to the food...chicken fingers we're mine. They were simply the BEST chicken fingers I'd ever had. They were cooked to perfection & rightly sauced but the sauce was SUPER Hot!! The server was smart enough to take them back to the for a quick re-fry & that lessened the sauce. Still the best I've had. Loss of one star cause the coleslaw was virtually tasteless & was totally dry. I'd go here again but with slight adjustments to my order. read more

I had 2 outstanding meals here during my stay this past week. Service was friendly and the Moscow mules were great although there is clearly a difference from bartender to bartender. The Caesar salad was very unique and tasty, the fish tacos were great also. I like the chicken better than the fish tacos. read more

I'm glad this restaurant was connected to the hotel I was staying at. Friday's are pretty busy and expect to wait if you want a table after 7pm. The prices are decent. Ordered the Chicken Parmesan and a Somersby. The food was dishes out neatly and everything tasted really well. The restaurant had a great atmosphere and the restaurant was clean and neatly designed. Pedro g went super fast. I plan on stopping here during my next visit! read more

Turtle Jack's - Main Dishes - Sports Bars Near Me - Etobicoke, Ontario

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I'm so happy this restaurant was located at the hotel we were staying at. We went back two hours later and ordered more food ( after our workout). The service was great. It's got the pub/bar feel and is very low key. There are lots of big screen tvs and they conveniently have phone charging stations at the bar. They have daily specials on drinks and I was tempted to order one. I'm on a restrictive diet and was very particular about my order. I got the blackened chicken baked on top of plain greens with goat cheese. The dish came with a generous amount of goat cheese. The chicken was well seasoned and tasty. My second dish was greens salad w/o dressing with shrimp (made without butter or oil) seasoned. It was really good. My family ordered chicken wings, slightly breaded, with Thai chili sauce ( really good) chicken parmesan, fish tacos, shrimp penne pasta, chicken pesto with vegetables and the chicken fajitas. The reason for the four stars: 1. Fish tacos not seasoned. It was very plain; 2. It took too long to get our food ( group of six); 3. We asked for hot sauce and flaked chili's and it was brought out once we'd pretty much finished our food. Overall, it was a good dining experience. read more

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Service was great! Did not expect to have little samples of the new menu items brought out for guests to try, first time seeing it in a restaurant. The food orders came in a reasonable manner despite we were a big party. I have ordered the BISON MEATLOAF. The meatloaf was wrapped with bacon, which was placed on top of delicious mashed potato, topped with crispy onions. For a person who has never had bison before, I would say it tasted similar to beef. It was seasoned well and with the extra gravy on top? SOOOOOOO GOOD!!! Everything on the plate just paired really well with each other; the gravy was not overly salty, mashed potato was creamy and buttery. Just the side veggie was a little oily in my opinion. But who cares about the veggie when you have BISON MEATLOAF! read more

Turtle Jack's - Oh so nom nom BISON MEATLOAF - Sports Bars Near Me - Etobicoke, Ontario

It's a pretty good alternative when stuck staying around the airport. The atmosphere is like a sports bar, but a little more upscale. I had the Southwest chicken salad and it was good, not great. Could of used a little more seasoning or spice. The servers were very friendly and the service was great. My meal was pricey for what I got. A little over $50 Canadian for a salad, cheese dip appetizer and a soda. Still better than fast food or Subway across the street! read more

Great hospitality! Decent menu for sure, a little pricey and the food was okay, nothing exceptional. I probably wouldn't go back but again the staff were fantastic. read more

Turtle Jack's - Sports Bars Near Me - Etobicoke, Ontario

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Hell of a burger dish was amazing with loaded mashed potatoes was amazing. Hunter chicken was loved by others. Service was very good. Overall very nice experience. read more

Turtle Jack's - Hunter's chicken - Sports Bars Near Me - Etobicoke, Ontario

We haven't been to Turtle Jack's since it first opened so we wanted to check it out . Great atmosphere and the staff were so so friendly . We weren't wowed by the entrance and hostess waiting area. It seemed too cramped and close to the annoying sliding exit door. But everything else was just wonderful. Our waitress had the same name as my wife and it was a great meal. We shared the new Beet, Sweet Potato and Kale salad with pea shoots, spiced pumpkin seeds and goat cheese in a balsamic vinaigrette . Very tasty. We ordered a Chicken Parmesan with pappardelle pasta in a tomato cream sauce. The mozzarella was melted beautifully and had a light crust. I had the Bison Meatloaf. It was bacon wrapped and had a demi-glace. It also came with onion straws , vegetables and Yukon mashed potatoes. The sauce was a perfect compliment to the dish. We even had leftovers for lunch tomorrow . Thank you to all staff at Turtle Jack's read more

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Nice open environment with high top tables, kind of a sports bar feel without the TVs. Decent wine selection. Nice variety on the menu. I chose the Hunters Chicken. With a couple other colleagues, and 3 dishes looked great when they arrived. The sauce on mine was scrumptious and the mashed potatoes were real. Green beans al dente and great with the sauce. Unfortunately, the chicken part of the dish was uneventful. Not much flavor, somewhat dry and there were a couple crispy (aka burnt tasting) bites. Very few, but they did happen. read more

Horrible food Nothing like the courtney park location Our waitress was great, but wont be returning based on the food read more

This feels like a standard chain restaurant, on the slightly nicer side. I had the baked onion soup and Greek salad. The soup was pretty much inedible as it was extremely salty. The bread in the soup had completely disintegrated, and the cheese did not taste like Gruyere. The salad was unremarkable. The upside was that the service was prompt and pleasant. read more

We had dinner and drinks here four nights in a row after a convention in the DoubleTree. The staff is GREAT! The food is tasty and fast. We very much enjoyed our time here. The breakfast buffet in the morning for the hotel was not super. The food was sometimes cold and not great tasting. However, the restaurant for lunch and dinner was really good. The wait staff was attentive, engaging and kind. Drinks at the bar were very slow to come as the bartender seemed overwhelmed and overworked. Ordering from servers was much faster. read more

We are staying at Doubletree by Hilton Toronto Airport so this restaurants is pretty much in the lobby, we have been here about 2-3 times during our stay and it was always really good. The food, the drinks as well as the service, if we aren't too tired tomorrow after Niagra we will be back there for my mom's birthday dinner. read more

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Terrible Food. Why didn't I listen to the desk clerk at the Marriott? He told me not to come here. I didn't believe him. Now I walk out disappointed in my meal and mad at myself for not heeding the warning of the locals! I asked - "What are you known for?" He answer was, our Turtle Chicken Wings. Ok. Let's try em I said. What they brought out in no way could be described as wings. The tiny little things hardly contained any meat or bone for that matter. Burnt tasteless and dry whatever they were. Do I have to give a one star. Can I review without a star? The only salvation of this place is their friendly crew. I had a great server! read more

If I could give it negative stars I would. My colleague and I went here for dinner tonight. The hostess was nice and our waitress was nice. She was even helpful with meal suggestions. It ends there. We both ordered "Old Fashioneds" for our drinks. They were horrible. The first taste we both experienced was water. He stirred his up but I did not. They were not weak- I am convinced that neither had any alcohol. Meanwhile we had ordered dinner waiting on our drinks that took about 10 minutes to show up. Dinner show up. He ordered the Tuna Poke Bowl. As he lives in California he enjoys these. He didn't finish his. I ordered the Bison meatloaf. There was no doubt that it had been made long ago and sat somewhere, drying out, in a warming tray. The bacon wrapped around it was old and dry. I really think the Bison meatloaf that they served me would have been very good the day before. Meanwhile we cannot get our waitresses attention for anything. This is the Turtle Jacks attached to the Doubletree on Dixon. I would urge to to go anywhere else to get food just not here. One day I hope Yelp will allow negative stars. Go buy roller food at a convenience store before you ever eat at this location. read more

This was our first time visiting this chain. Must say I was pleased with the food and service. For a family of 4 the bill was not all that bad. We had the Hellof a burger, backyard bbq burger, chicken fajitas and a classic burger. All were good. Word of caution...the desserts are good, we shared a brownie and fire and ice, but they are huge!!!! All 4 of us could have split just one of those desserts. All in all, decent food, good service and value for the money. We would definitely go back again. Cheers!!!! read more

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Staying at the Double Tree and Yelp doesn't have any great auggestions for anything nearby. So decided to stay in and eat at Turtle Jacks for supper. Friendly service at the bar. Reasonable selection of beers. Had half rack of ribs, very decent, tender and flavorful. Worked fir me. Wish they had Muskoka beers on tap! read more

We went to Turtle Jack's two times in two days while we were in Toronto (the restaurant was located in our hotel, so it was convenient). When it comes to service, I would give them 5 stars. When it comes to food and drinks, I would give 1. So I'll settle with 3 stars. Our waitresses and the manager were all SO lovely. Very very nice people, and VERY accommodating and understanding. However, I felt bad having to call them over to our table on both occasions due to drinks being messed up, food being cold, and orders taking over an hour to come to our table (when we were the only ones in the restaurant). I am RARELY ever one to complain to the wait staff about my food or drinks being messed up, but it was definitely a big enough issue to speak up. :( The food was a major bummer, but service has got their stuff together! Hopefully management can see where the flaws are and work this place out to be a better establishment. Food & drink quality assurance is a must need!! read more

Had to leave another restaurant as we weren't getting any service. Needless to say that we probably arrived a tad annoyed but we quickly changed our tune after the fantastic service we received here. Before we even ordered our food the server provided the kids with veggie sticks and apples to much on while we waiting for our dinners to arrive. We ordered the 4 cheese pasta, the fajitas and kids had chicken fingers and burgers. My husband was so happy with the pasta - and he's Italian! My fajitas were very good as well, and the portion a very good size. I'll have it for lunch today too! What blew me away though was our server's friendliness and service level. I'd say that was probably the best service we have ever had at a restaurant! Gesel, thank you for everything and I hope your management team realizes that you are a keeper!! Thanks for providing a wonderful meal after having had such a bad experience at another restaurant. The food was great, but the service level is why I'm writing this today. Great job to your whole team! read more

Better than expected! Friendly staff, good service, and the fish tacos were very tasty. read more

I like this location. Near a few airport hotels i stay at. It seems the bar area is for employees to hang out at... lots of talk of dates, what you did last week. Etc. The food is good. This restaurant has the potential to kill it in the area... BTW. Stay away from the -door side of the bar in the winter... it is freezing cold. read more