Depending on who is working that day, it's either the best food and the best customer service experience you've ever had at that location or the absolute worst. Unfortunately, there is no in-between. The problem feels like it comes from management and then trickles down to the employees and the customers feel it the most with the food quality. It's in a great convenient location, right off the highway. read more

I hadn't had Jack in the Box for probably 10 years. No particular reason, just happen to go to Taco Bell and Burger King when I do select fast food. But with a TMobile Tuesday deal I checked them out again. I found their Jumbo Jack to be tasty and fresh tested 2 days in a row and also ordered their curly fries, also tasty. Service was friendly and the restaurant seemed clean. I think it's an above average fast food experience. read more

Solid for fast food. Right off the Santa Rosa Exit, next to Starbucks, is Jack in the Box. Haven't been here in years. The wait wasn't long. I ordered the Cluck Sandwich, Lg Curly Fries, Lg Coke with easy ice. I tried the Onion Rings and Chick-N-Tater Melt. The Cluck sandwich was heavily breaded and seasoned, fried white breast meat. The newer sauce was good, but needed a little more. It was a little dry. The pickles added a nice sweetness, and bite/snap. It was good, but in a fast food way. The Curly Fries were typical. Salty, spicy/tangy and not super hot (could've been fresher.) They did easy ice with the Coke, which is a plus. The Onion Rings were tied with Sonics, for the best in Fast Food, but these weren't sweet, like Sonics. Once again, they also could've been fresher. And finally for the most confusing, the Chick-N-Tater Melt. Honestly, I found myself wanting to take more bites, but at the same time thought it wasn't that good. Idk. The croissant was soft and kinda just melts in with the gooey cheese/sauce they use. Creates a substantial thick, gooey, fatty, and creaminess. I didn't have the bacon on it, but that would've just made it fatter and greasier. The potatoes from the hash brown and the breaded processed chicken patty created this thick, salty, chicken, potato, and old school taste. I liked it and didn't at the same time, weird. It all sat pretty heavy on the stomach. read more

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This might be the worst Jack in the Box in America. Service is terrible and the food quality may be worse. I live down the street from this place and continued to give a chance and every time it disappoints. I don't know who owns this location but I would pay close attention the food quality because the last few times I've eaten here it's been cold or tastes like it's been sitting out all day. The drive thru takes way too long and the employees seem like they don't want to be there. I cant reiterate how bad this location is and I'm embarrassed to be a customer. read more

Everytime I come here it's about a 15 minute wait. No line. So if you want a quick fast food this is nit the place. Workers seem nice but just super slow. Especially when you have a baby that needs to eat and class to attend in less than an hour. read more

Ive never written a review before. But man that girl working the drive through window at night, so rude for no reason. I'd be embarrassed. Wish her the best im sure she'll figure it out. read more

Just left the drive thru and asked the girl for taco sauce 3 separate times and still nothing. This whole place is just a joke. read more

I just ALWAYS have to get my fast-food cravings in. Since the significant other won't help me cook, when he's out, I'm out getting my food on. Wasn't crowded at all at 1 pm. The sign on the front door is misleading, saying "DINING ROOM IS CLOSED". I asked the drive thru about the dining room situation and they said you can eat inside. Since no cars were ahead of me I told her I will order and eat inside. Today was a 2 tacos day. I just really like them. Prefer TB's New Taco shell fried right there instead of their mass production shells but these are pretty decent. Brings me back to childhood. read more

Jack in the Box - Monster Tacos - Fast Food Near Me - Atascadero, California

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Id rather eat out of a dumpster. Food quality is horrible,always cold and taste like it's been sitting out all day. I feel like I'm about to get sick The owner obviously doesn't care about anything and tbh they should just shut it down. read more

I usually do not do reviews on fast food places because come on let's be real it's fast food most of them do not have the best customer service. But I have to say the one here has gone down tremendously. I was there the other day ordered my food drove up too the window the young lady that was helping us just reached out her hand for my card didn't say anything. So I was like OK no big deal next she hands me my card back same thing not a single word then she just hands me my bag of food not even a here's your stuff not even asking if we want sauce not even have a good day. Just handed me the bag and shut the window Didn't say a single word didn't smile or anything. I do get it is fast food it's probably a miserable job but even just saying have a good day goes a long way I'm very disappointed in how quickly this place went downhill. read more

Closed and we were in line to order. When we got to the menu to order they told us "sorry closed."

I pulled in for a quick shake and tacos... 20+ minutes just to order with only 4 cars in front of me O read more

They're the slowest fast food place in town even when there isn't a line in the drive though. So only go if you have time to spare. And they have a really hard time hearing/understanding you through the speaker. Not the friendliest staff either. I only go for the tiny tacos and curly fries. read more

Dishonest, the menu prices are lower than what they charge you. I caught it and complained. Worker lied and said the higher price includes tax. If so than they charged me 25% Sales Tax. Other then the dishonesty, the food was as expected for Jack-in-the-Box. read more

Customer Service is terrible!!!! I come from out of town and both times I've had bad experience. I understand it gets busy; but have the courtesy to greet customers and say we'll be right with you instead of just looking over at them. Stood patiently for over 16 minutes- until I decided to walk out. read more

They have some outdated promotions up in store that are misleading however we were helped by a very nice person who was doing their best despite it being understaffed and undersupported. The food was fine. Tables were clean. Came out in a reasonable amount of time. read more

I ordered 2 sourdough burgers, 2 double cheeseburgers, 1 ultimate double cheeseburger, 2 large curly fries and a large choc shake... I was charged 54.51. I checked the bag when I got home... I received 1 jack cheese burger no ultimate cheeseburger and 2 plain burgers that had no cheese ,lettuce tomato dressing... just a bun 1 burger patty. When I took it back I was told there was no manager there and the guy behind the counter called me a liar! If I were you I wouldn't go anywhere near the place. The sad thing is I seriously doubt corporate will do anything either. read more

This place is so slow! So much for fast foodNot coming back. Horrible. Totally sucks! read more

Jack in the Box - Fast Food Near Me - Atascadero, California

Are zero stars an option? Adversities that they close at 1AM complete shut down and lights off over a half hour before this time. Absolutely bullshit. read more

They say they are open at 7, I have been here many times at 7, 7:15 , no one is there. Today I finally snagged one of them and she tried to tell me they open at 7:15-7:20, OH so when you effing FEEL like it? Now there are three cars ahead of me in the drive through good luck to me in getting to work on time! There's no customers inside, just three cars driving through, is it incompetence? Untrained? Or they just don't give a sheet, read more

Horrible service I ordered two burgers with extra sauce When I was handed burgers I asked cashier are both in the box she said yes I drove home only to find there was one burger in the box with no sauce so I went back got my other burger and at the window they proceeded to ask if I wanted no sauce, they still barely put any on the burger. I've given this jack in the box many opportunities but everytime I've been there my order has not been correct. read more

Look, I don't expect much from a fast food chain. I don't expect minimum wage workers to smile or be friendly; they have a hard job and are wildly under paid. I don't expect the food to wow me. I don't expect anything other than my order to be correct most of the time. Consistently there is something missing from my order (usually the sauce I requested) at this location. I doubt this is the workers' fault. Obviously they need some way to add sauces directly to the orders, which I don't think they have because when I order sauces they never come up on the screen like hot sauces do at Taco Bell. Anyway, three stars for forgotten sauces. read more

Hey, Atascadero Jack in the Box franchisee. You might want to entertain the idea of removing the poster-sized sign in your window that states your dining room is open when, in fact, it is not. Better yet, how about posting a sign on your door advising that the dining room is closed? Maybe tell your employees to answer the damn phone so your customers can ask if somebody forgot to unlock the door. Sure, the drive thru is open. Unfortunately, people use a drive thru as a means to fast food, and there is NOTHING fast about this location's drive thru. For Pete's sake, read your Yelp reviews. Make some procedural and/or staffing changes. Hello, corporate management--this franchisee needs an intervention while he or she is "navigating the next phase..." read more

Jack in the Box - Fast Food Near Me - Atascadero, California

Website says closes at 12 am was in drive thru line at 10:15pm all the lights turned off in store and they closed... Thanks for leaving me trapped in drive thru line read more

I hate it when I get home to find my order is either missing an item I ordered, or something else I didn't order. We went to Jack in the box and ordered jumbo jacks on our way south. Got on the road, opened the bag and had 2 of some kind of breakfast sandwiches. Went there today, ordered onion rings with other items. Got home, no onion rings, but some kind of a sandwich consisting of chicken on a dry bun with 1 small pickle that we did not order. If we go back, I apologize if it holds up the drive through, but we will not leave the drive through window until I have taken everything out of the bag and confirm the order is complete and accurate. I'm giving 1 star simply because there is no option for 0 stars . read more

We went to the drive through one afternoon. There was a long line (to be expected), but noticed that people were honking and not getting food. They just drove on out. When we got to our turn to order, we said "hello" several times and waited about 5 min. No response. So we drove up to the window and didn't see anyone inside. Knocked on the window, no response. We wasted about 15 min of our time to not get served. We drove out and noticed that the car behind us was able to order. WTF??? So did they take a break or was there no one to cover? All I know is that's terrible service (or lack thereof) and a 24hr operation doesn't work that way. read more

I really like this Jack in the Box and generally I like the food they create. I've been a fan of their Jumbo Jack, Regular Tacos, Chicken Bowls, Panko Onion Rings, and coffee. They have this Ribeye Havarti Grilled Onion Ribeye that is pretty tasty on a potato bun. They also have a drink called Splash that I've been drinking everytime I visit. The stores always seem to be clean, especially the bathrooms. But the best reason I like this place is because it's right off the freeway. It's like easy come, easy go off the 101. It seems like every time I visit any Jack in the Box the food is always consistently good, so bravo to the executives who make this franchise a great place to eat and visit. read more

Jack in the Box - Havarti Grilled Onion Ribeye - Fast Food Near Me - Atascadero, California

Get rid of Steve ! Horrible customer service. Food poor add store dirty. We tried several times to give these guys a chance it... Jack...would be really disappointed read more

Jack in the Box - Fast Food Near Me - Atascadero, California

I got a hard plastic bread clip in my Sourdough Jack today. Gross, Jack in the Box. Gross. read more

Jack in the Box - This was in my Sourdough Jack. - Fast Food Near Me - Atascadero, California

Every time we order here, something is wrong. This time it wasn't too bad, ordered a jumbo jack with secret sauce and they put mustard and no sauce. Also, since when are the patties square? We've always had round patties before. With a square patty, it's definitely less meat and more bun. Also, they never give me napkins at the drivethrough. One time, I ordered a breakfast sandwich for my granddaughter and it came with lettuce. When I took it back, the worker just grabbed it and said in spanish to another worker to " remove the lettuce and rewrap it for this old woman." I'm a blue-eyed caucasian and I speak fluent Spanish, so when I told him in Spanish that I wasn't THAT old, he didn't even apologize. I'm done with this place. The only reason I continued to eat here is because my granddaughter likes it, but no more. read more

It says open at 6:00 am and it's not. We're they're at 6:30 and waiting and talking to the machine and no answer but there's people inside. At least say you guys aren't taking orders yet instead of making people wait. read more

Literally the slowest drive through I have ever been in my whole life. Long wait times; letting some customers inside and not others. No communication. read more

I understand, that with a customer service based fast food restaurant, they can have periods of rush hours. I arrived about 6:30 pm on Friday night and they had a long line at the drive thru. I parked and went inside. There were no one standing in line. The manage told me it would be a few minutes and he then would be with me. He looked very confused was running around in circles. I patiently waited over 20 minutes for them to just take my order. I watched as they continue to fill the drive thru orders they had pending. Again, I was the only one in line inside trying to order. I then noticed they were taking new orders from the drive thru. It was one thing to wait for them to fill the previous orders, but when they continued to take orders through the drive thru as I just stood there and no one took my order. I walked out at 7:00 pm. Unless they have different crews on a Friday night, I would avoid this place unless you have a couple hours to enjoy your fast food. read more

There never opened when they say they are suppose to be and the other day they got my order wrong (surprise, surprise) and when I corrected them, they were out of what I ordered. Won't go back there. read more

I paid 10 dollars for two orders of eggrolls. Drove 15miles home. They both were partially frozen. Service and product have really gone down, all around. read more

Disgusting. Old, gross looking motor home parked right next to the drive thru. At 10:40 a.m., I ordered a cheeseburger with secret sauce and I was served what had to have been something that was sitting under the lamp. Not sure if it was just the patty, which was cold and tasted old, or if it was the whole that they swapped out the bun for because I ordered it with secret sauce. The bigger question is why TF did they have a cheeseburger sitting up there at 10 a.m.? I don't normally frequent fast food places (Or review them, either), but I used to work at JIB when I was in high school and I know they have standards. Even in a pinch, DON'T EAT HERE! read more

Jack in the Box - Burgers sitting under lamps at 10 a.m.? - Fast Food Near Me - Atascadero, California

I ordered a #7 and the tiny loaded tacos. I drove home and realized they forgot my burger. I returned and asked if they could give me a new, entire order since my food had gone cold. Not only did they say no, but they asked if my burger was missing or if I just ate it already. Very poor customer service. read more

Sat in the drive through line for about 25 min. Got my food for 3 of us . Got home. Missing a fry. Not sure I'll go back after that. Sad. Place went down hill. read more

Story is too long to type... Just trust me and go to a different jack in the box or different restaurant all together.

Sunday Jan 9th 4:45pm. How about you put a sign on your drive through menu telling people you're closed, so we won't get sandwiched in while the first car waits 10 minutes before leaving??? read more