Fast food with lots of choices. Including breakfast. Decent flavors and decent prices. read more

Jack in the Box - Breakfast menu. - Fast Food Near Me - Austin, Texas

Second time going there both times order is wrong went both times 6:44 pm today told the cashier can you make sure order is correct and fresh because last time it was wrong food came out wrong and cold 2 bacon burgers I ordered I requested plain and dry on one came with everything and both burgers with out bacon my kids meal also ordered plain and dry came with a whole bunch of of mustard almost dripping out of burger . I Apple payed and didn't get a receipt I called 4 times answers and hangs up on customers. read more

They took 20 minutes meanwhile they was just chatting and the food was really cold never going back here where tf the manager at?

Terrible customer service. Screwed up order. Ordered a number 14 and only got the fries. Refused to correct the problem. Sorry service and a reflection of Jack in the box corporate policies. read more

Recently did a online pick up order at 5:00 am. Only got 2 out of 7 items right, 1 out of the 2 items had bad ingredients and they gave me 3 burgers that I didn't even order. Terrible experience. -10/10 read more

Was staying at the hotel next door, and went to pick up late night food around 1:00 AM on a Saturday and they were extremely quick with my food. Everything came out HOT and DELICIOUS. Props to the team at this location. read more

this jack in the Box is horrible. it took them over 3min to greet me. no smile, just a huge yawn in my face. first time ever coming to this location, very last. no wonder yall hiring every position read more

So if you've followed my reviews then you know, I don't expect anything from fast food joints other than my food being fast but what really grinds my gears is a rude MF. Biiiiiiiiiiitch it's wayyyy to early to have a damn attitude. I, myself am NOT a morning person; but I'm respectful. If you ain't a morning person than you need to work the evening shift. read more

To me, the only thing you should expect at a fast food place is convenience. Quality, customer service, etc is understandably a give and take. You get what you pay for. But unfortunately, this location strikes out in every aspect of the fast food, and dining, experience. Consistently poor experience. The drive through line takes about an average of 25-30 minutes to get through no matter how many cars are in front of you. Items are consistently left out of your bag or your order is often mixed up with other cars. They're often understaffed and outright refuse to cook certain items because of how stretched thin they are -- which I understand can happen especially right now, but you don't know this until you've waited 10-15 minutes to get to the menu board and then another 5-7 minutes be greeted by an employee. Last time I visited, they were only making burgers and fries -- nothing else -- and the story as to why changed between me and the car in front of me. You're better off driving west on Ben White to the other Jack in the Box down the road -- trust me. read more

Stopped by at 12 at midnight and they were only serving food to Uber Eats and Door Dash according to the drive thru employee, while the other jacks that I frequent to serve to everyone at that time. read more

Cheeddar Peppers, Egg Rolls, Teriyaki Bowl Compbo, Jumback Jack w/Cheese... Curly Fries, Cheddar Wedges... Come the heck on! You know you like jack in the box. I cant think of how any could possible not like the food here. Its fried its greasy its fabulous. The employees at this particular location are super nice. I suspect its because its all out of the way in the middle of no where on the way to the airport. I feel like the speak in the drive through here only half works. Its the only thing keeping them from getting five stars in my book. It distorts the employees voices too much and I have to yell at it. Skip the drive through and just park and walk in. read more

Simply the worst, most rudest drive thru lady at the window. I was getting off work and was craving some curly fries and was immediately hit with attitude. If you don't want to work then just QUIT! read more

The 71 Airport locaction on Friday night at around 8:45 pm was dark outside, but was open. When we got to drive thru, they were open... but they could not take cards and only exact change. We had exact change, but... The burgers were loaded in ketchup and mustard. The fries were cold. The employees seem to be all play and not wrking... I was totally disappointed! It isn't always like that, but I will not be going back soon. read more

I was at the montoplis and Ben white location. I went thru the drive thru and ordered two orders of the mini tacos and received two orders of the regular tacos. I went into the lobby to let them know of the wrong order. They would no make it right and gave me cash back of $3.00 and change. I left hungry and disappointed. read more

Worst service!!!! Kids run the place first of. Second we show up to drive thru & we waited LITERALLY 45 min to be told "it's just me we're closed now I can't serve u" wth ??? So confused people waited in a long line behind us too!!! Worst service ever, if ur not 24 hours change ur open times OR COMMUNICATE TO CUSTOMERS THAT UR CLOSED!!!!! read more

Thanks for the complimentary ant in my chicken sandwich and not answering your business' phone to discuss this. read more

Jack in the Box - Here's the ant on my spicy chicken sandwich. - Fast Food Near Me - Austin, Texas

This place is disgusting. Trash every where. No one cleans up after guests leave. Chairs all over restaurant. Guy at register looked at me for a long time before helping. Then gave me my food without my drink. Had to then wait to get his attention. Pathetic. read more

Jack in the Box - Dirty, messy restaurant. No place clean to sit, - Fast Food Near Me - Austin, Texas

everytime i come here their shakes machine never works! every single day! "Im sorry the machine is not working." If not please fix it cause it's summer & people want shakes/Icecream ! read more

traveled to Austin in the winter storm and everything was closed but this place was open and running on 2 staff, 1 cook and I cashier, the food was pretty good considering and the wait was a little longer but not surprising considerin. the two guys were absolutely amazing, friendly and running around making sure we were all looked after and feed all with a big smile and the best attitude ever so well done guys, you both are absolutely awesome for the service we got. totally appreciate your time considering there was a a ice storm going on read more

Best JIB in the area. I used to work nearby & the service has always been quick & never got my order wrong. They usually do a pretty good job of keeping the parking lot clean & well-lit. read more

Unorganized. There was a little Oreo shake in my moms strawberry shake and I normally wouldn't care but when my mom tried the Oreo part..... it wasn't Oreo. read more

Always polite and I've always gotten my order correct. Yes there is a line sometimes but never anything to deal with long.

Been to this location several times and always got great service. Food is standard fast food fare.

Food was fast & fresh as it should be.. gentleman at the counter greeted with a smile and was polite later walked by and asked us how our food was in a easy going manner.. if this place was worse before it's definitely better now.. 4 stars simply because could have been a bit cleaner! Overall impressed for a fast food restaurant read more

the dichotomy of service. i went through the drive thru. ordered a medium diet coke. i paid the cashier. then she says, "ooops. sir we dont have medium cups, but i will give you a large cup instead no extra charge." that is good service. but my damn car i had at the time had a rinky dink cup holder. and jack in the cracks large cups are like super duper big gulps from 7-11. so i had to drive and hold on to my cup. i just couldnt do it anymore. i dumped my diet coke out my window when i was at a red light. the end. p.s. i actually ended up spending more money, for another diet coke but this time at wendy's. read more

I went once during the day and it was fine. I didn't get sick and the food was normal. This location gets 2 stars and not 1 because of this. I wanted to leave one star because I just waited 15 min on a munchie meal. I chose the Chicken Tater Melt and what I received wasn't what I ordered. They used the cheap $1 chicken patty first and then didn't use the correct bread. It was like the person who made it just didn't care or wasn't trained. It appeared to be guess work. I don't know what it is about these places. The job can be stressful at times but why can't you just do it correctly? Is it hard to use the pictures above the grill to make sure that you have the ingredients right? Do you hate your manger because they're a jerk and you've given up? I could see either being right but I'd really like to know. I hope I get a response. It would probably explain why every fast food place in Austin has the same lazy and poor service. The worst thing is that overworked and underpaid people are usually the ones eating fast food and fast food workers fall into that category. So really you're just screwing over your own people by thinking that you're sticking it to the man. The man don't eat Jack in the Box. He's far too pretentious for that. read more

Worst DRIVE THRU EVER! Waited literally more then a half an hour this is ridiculous never going back again neither should anyone that's trying to get there food in go! read more

Shitty service! I've been to this store once in my life a couple years ago over the OU/Texas game during half time. We sat in the drive thru for no less than 20 minutes! Get to the window and the girl had the nerve to ask me if I wanted me food or not and then flat out turned away from me and said that she wouldn't assist me. Her manager was equally as rude. Needless to say, I emailed Jack in the Box and never heard back. I haven't been to a Jack in the Box since. They lost my business forever. read more

There's a young man who works the drive through who likes to use a clown voice then once you pull up to the window he changes to solemn and annoyed. Idk if it's suppose to be ironic or what but he should pick one and stick with it for the whole exchange. Every time i go I hope to god that it isn't him because it's very uncomfortable and annoying. If you have to go to this jack then I urge you to go inside. They're normal there. read more

So my the hubby and I got super hungry and of course it's 1am so we figured lines were gonna be long, to me sometimes night shifts are slow getting orders out and customer service is meh! However tonight was a change our order was taken by a young man that was super kind and very helpful. From the start til the time he handed us our food the young man was the best his name was Jose and he definitely made our late night food binge painless and so fast we need more of Jose's kindness and helpfulness. Thanks read more

Not only did the chick at the window have massive hickeys but they left out 1/2 our order. I tried calling the number and nobody picked up. If they could hire adequate employees maybe this wouldn't be an issue. read more

Perry at the counter was extremely courteous. The line did not take long and the food was great. The manager is what really brought me to write this review. Samuel was easily the best example I have ever seen on running a restaurant. He was quick, courteous, flexible, accommodating, and downright upbeat. He is the reason this restaurant will forever have my business when I'm in this area. read more

Got to jack in the box at 1045, a bit of a line in the drive through. I wait, 1052 it's my turn. Wait at speaker box till about 1104 and said "um excuse me?" And now I get greeted. I placed my order. By this time the whole line cleared out in front of me so I go straight to the window. I asked the young lady at the window if the sensor was broken because I was there for over 10 mins before I was greeted. I thought maybe they didn't know I was there because of a malfunction. Nope she said that they were short handed and only had 4 ppl working and they were running out of stuff. Okay I understand. I ordered the spicy chicken munchie meal. I received my order and knew to check. Only had curly fries, I asked why I didn't have a mix of curly and regular fries? Her response was we are out.... lol I was like okay? So you weren't going to tell me? She apologized so now I know I need to check my sandwich. I open my sandwich and it has 1 single onion ring on it. I told they young lady I'd like to return my food because it's not what I ordered. Manager comes and I told her the same thing. I was polite and simply wanted my money back, no telling what other corners were cut in the preparation of my meal and I didn't want to risk it. She asks if I wanted her to make another, I responded no thank you. I know y'all are short and running low on supplies, y'all didn't tell me about the Fries situation and my order is not of the quality I'm used to from jack in the box. With an attitude she shuts the window and starts getting my money returned after I gave her back my order. Then she was speaking in Spanish to the original female employee and told her to get my drink back as well. (Petty). I thought y'all should know about this situation and hope that manager could receive the proper training in interpersonal communication skills and to know that being honest with a customer goes a long way. But to try to sneak by with low quality product being deceitful and not telling the customer they are out of product is not a good idea. The picture on the menu shows multiple onion rings and mines simply had 1 it also shows a mix of fries and that's not what I received. I just know how upset I would have been if I would driven all the way back home with out checking. And knowing that the manager and staff were okay with putting people in the situation unbeknownst to them makes me sick. read more

This location is absolutely horrible, one of the worst experiences I've ever had in hundreds of restaurants across the city, although I understand it might be hard to find good employees there's a constant revolving door of people working every, time, I go there. This means the owner probably doesn't pay enough big surprise from a corporate store and this was the manager who refuse my order because I made a slight change the window and in reality I only corrected this manager about my order and she told me to leave and threaten to call the police without any hostility her energy was angry and rushed and inpatient. I don't think I'll ever go to Jack-in-the-Box again, back when I would eat meat I loved the ultimate cheeseburger and I can't find that anywhere else and the curly fries are good, better than anywhere else I could fine which is why am going to miss those very much, so Mr. owner if you're reading this I hope you're not offended but the proof is in the puddin and The puddin at your location is about as bad as I've ever seen.I never thought I would have to leave a place of business that I wanted to give money to worried about the cops trying to find me for trying to correct a fast food or I am personally offended and I'll make sure to not allow anyone I care about to ever go to Jack-in-the-Box anywhere because of my experience at Montopolis and Ben White in Austin Texas read more

Staff respectful, food was disgusting. $8 for a "#2" that tasted like it had sat out for 2 days.

This place is horrible, waited at the register while they all looked at me and just kept moving.noone said anything and it was not busy at all.if I was the owner I would fire everyone, now I will boycott all jack in the box restaurants. read more

BEWARE of FOOD POISONING! My boyfriend and I ate here last night, 09/26/2010 and two hours later I was experiencing serious cramping and he was hugging the toilet. I have never seen a case of food poisoning like this. 7 hours (and continuing) of dry heaving and not being able to keep any liquids down. I have already contacted Health and Human Services to report this. BEWARE!!! read more

Love Jack in the Box, this location like many others, depends entirely on the staff that are there at the time, and possibly their mood.

Thank you jack in the box for getting mine and my boyfriend's orders correct! We were very very specific and particular with our order last night and the order was exactly how we asked. Thank you for this! It is truly amazing how often an order is incorrect. Thank you again! :) read more

This is the worst Jack in the Box in town. I went there one night and ordered a burger and fries. The burger and fries were flat out cold. I take the food back inside and ask for a refund. The Mexican guy I supposed was the manager just went to the register opened it up for the cashier and walked off. Didn't apologize or anything. At least say I am sorry sir or something. I have not been back since, nor will I ever go back in this lifetime. I recommend going to another Jack in the box if you want a better experience because this one sucks!!! read more