Awful breakfast. Not even close to McDonalds. Take the breakfast platter off the menu. It's depressing.

Worst fast food I've ever had and that's saying a lot! Normally we go to Jack in the Box for the Sourdough Jack and egg rolls and this time was no different. We usually expect the sourdough Jack to be sub par anyways being only semi warm (mostly cold) not like a normal burger. This sourdough Jack was the worst. The sourdough bread was not toasted or grilled at all. The patty was placed between two pieces of cold, soft sourdough bread. The curly fries were cold too. The best part was the egg rolls; however, when we asked for sweet and sour we were only given one pack for 3 egg rolls! We will never visit this Jack in the Box in Kirkland, WA ever again!! read more

Worst in US maybe ? I have always seen long line of cars on its drive through day and night which made me wonder why I didn't like it when i trieed it 5 years back, so I decided to give it another chance, well there was only one car infrint of me, waited more than 5 mins waiting for someone to speaak to me staring to the speaker, then finally i hear the voice welcome to jack in the box ..... placed my order then another 8 mins of waiting ttill i reached the window, then another 3 or 4 mins at the window, at that point i was like : ok you better be good .. went back home to realize how bad and weird thee meal was... so never going there again ;) read more

I have had delicious burgers in the past from the Kirkland location. Today I ordered a Jr. Jack burger. It was definitely microwaved. The bun was soggy. The lettuce and tomato were cooked - soggy and hot. Not too excited to revisit! read more

Enjoyed my experience here. I usually just get Taco Bell and come here for curly fries. But the late night menu was so good, I couldn't stay away. Curly fries in a burger??? But I digress... They couldn't split the check between me and my friend but we told the guy to just choose one at random and he took a solid minute before choosing my friend's card. Score. Easiest $56 dollars of food I've eaten. Tl;dr staff always friendly. read more

This location is a hit or miss if they are open in the middle of the night . The last 5 times we have driven all the way to this location their drive thru is closed and have no sign saying they are. We called few times and got no response. I'd be nice to at least have a sign for the people who show up. read more

polite staff. Takes 15 minutes for food to get to the car after ordering it and after getting home realize they messed up a sandwich and completely forgot the tacos I paid for. read more

A while back I ordered fries and an egg roll the egg roll was hot but the fries were cold like they have been in the fridge, I took them back and the manager poured the fries I put my hand into back in with the rest of the fries they were serving to the other customers that was it for me I haven't went back until today I ordered a supreme croissant... they still haven't gotten it together even months later, my sandwich was cold and no egg but instead a sausage patty. It's really not that complicated to make food. read more

I entered the drive through at 11:45pm only to be told that they're not taking any more orders for the evening, even though they just took the order of the person right in front of me. So what's the deal here? It looks like the employees just close whenever they feel like it, even when it shows that the business should still be open. Horrible customer service, I will never be coming back to this location. read more

Seems like they have sped up there service in the drive through window. Foods is always hot and order have all been correct. read more

Jack in the Box - Grabbing lunch - Burgers Near Me - Kirkland, Washington

Very slow and sad service. Not much more............. just another fast food but poor service. Once I had to wait for 20 minutes for food and I started to think if this place understands the idea of Fast Food..............???? read more

Considering the DUMPS of fast food in my area, this Jack In The Box has got it covered and I thank them for doing their job and doing it in a clean fashion. Should I be eating this? No. Neither should you. But since I'm going to, I'm going to eat it HERE. At this location because guaranteed they have what I want EVERY TIME I GO THERE. Unlike two other fast food chains within a mile that I know of owned by Pepsi Co. Drive-thru is always pretty darn quick! read more

If I could give this place zero stars I would. I've been here three times between 4:30 and 5am. First two times they said they could only take cash because of technical issues. About a month later (today) I had cash and was told that their registers were down and that it could be about 5 to 10 minutes. Maybe they shouldn't be open 24 hours if they are unable to take orders. I ended up at McDonald's down the street. With all the 1 and 2 star reviews, I can see this location needs new management read more

The service was friendly, although we were missing about 4 items from a $40 order after our order was read back to us at the window! I would save your money and go to other locations if possible, in hopes of better attention to detail. read more

Insanely TERRIBLE. Don't EVER go here. Mexican male manager is rude. I ordered a breakfast Jack that was cold. After asking him to replace my breakfast Jack, he was very rude and never apologized. This Jack in the Box is the worst I've ever been to. Look forward to the day that this establishment is boarded up read more

Jack in the box is my jam when I'm on a budget or I'm craving that late night, just crushed a six pack and need that greasy fix. It is one of my favorite fast food spots because their value menu is still better, as it pertains to options and price. However, the location in Kirkland is HORRIBLE. This place is literally the definition of a slow food joint. Time literally stops in that drive through. If you have shaved your danger zone, you will literally have a full blown bush by the time you get through that vortex of space, so don't plan on smashing after this drive through visit. I had one of the worst customer service experiences with one of their drive through associates, who was exceptionally rude, but I held my tongue, left my food that I paid for, and went somewhere else. This location is not a good representation of the company. Go to the location in Lynwood, near Walmart. They are friendly and much quicker. Pros: Jack In The Box as a company is pretty solid, however this location is a chit show. Cons: I think you get the idea read more

Nothin like lukewarm, stale fries, and a burger that's not even hot enough to melt the cheese. Mmmmmm (said no one ever) read more

Jack in the Box - Nothin like lukewarm, stale fries, and a burger that's not even hot enough to melt the cheese. Mmmmmm (said no one ever) - Burgers Near Me - Kirkland, Washington

I just went through the drive through and ask for a strawberry shake. Plus 2 combos. The shake wasn't mixed at all. It was probably the worst shake. I've ever had plus I got a chicken fajita that looked like a mess. its upsetting because, I payed for this. And it seems like the people their are just trying to get the work done and don't care at all about doing right. It was a terrible experience. Never coming back again. Be better jack in the box read more

The best fast food restaurant in the town!!! Excellent customer service!!! Thanks jack in the box

You are hanging out with your friends and it is late at night, everyone is getting hungry after sitting around watching movies and playing video games. Where do you go? JACK IN THE BOX! Of course, 20 pothead or drunk high school students and at least three old men who mistaken the drive-thru for a street already have beaten you to the entrance. If you never seen a traffic jam at midnight (which living around Seattle is probably slim) then drive by this Jack and the Box. So what brings so many people toward it? It isn't the service. I have respect for food handlers all over the US and know it is a hard job. There's a lot to remember and sometimes hard to keep your mind straight while you are very very busy. But you at least think once you shout at the person in the window three times the order is wrong they would get a clue. read more

This is my first time ever down star a place. Honestly ten minutes in the window, watching the staff easy French fries and stand around then end up not getting what we paid for. Where's the management?! I am in this industry and get that it's not always easy but there's just no effort here. Might come back but not for awhile. Well. I used to come to this location often when I lived in kirkland around five ears ago. It used to be pretty awesome. Great service, quick and friendly and the orders were always right. I'm sad to say this is no longer the case based on tonight's experience. I just got off a wonderful 17 hour shift and I didn't want to cook when I got home so I hit this location up thinking it would be quick and tasty. Not the case. My husbands order was fine. Mine was what was wrong. Shocker. I ordered a jumbo Jack with cheese and no pickles. I repeated no pickles. The nice girl in the window repeated it back and I checked the screen. No pickles. Low and behind there were pickles on my burger. Ok I'll pick it off who cares. But then I took a couple of bites and I tasted something not belonging. It was bacon. But not like they put bacon on my burger as a wonderful surprise but it was two or three pieces (not strips) of bacon scattered on my burger. Giving me the feeling that they weren't cleaning their line as orders came through and this got scooped into my order. It tastes nice but that impression is not the greatest. I'll try this location again but it'll be awhile and maybe not at night for maybe the night crew isn't the a team here. read more

Used to be the go to place. Not open 24 hours anymore. You'll go to the drive thru at 2 or 3 am and workers will be working only to tell you they have been closed. Also you try to order off the breakfast menu and they will tell you they stopped serving breakfast. Worst jack in the box experience in Kirkland ever. Workers are definitely not motivated. Definitely corporate has to take a look at this location and figure out what's going on. read more

Out of the few times I have came here people working the drive through have the ugliest attitudes... this last time though was unbelievable. The lady working the drive through we told her the order was wrong. And she looked at us with a sassy attitude and said I told you... she obviously could not hear at the drive thru so we came up to the window. Maria like how crappy can your customer service get??? One thing the people here with the attitudes you should consider a different job if you can't be respectful towards customers! read more

This place is awful. Everyone just stands around ignoring customers. Took 8 minutes to get tacos with no other customers in the store. Terrible customer service!! read more

I haven't been to JITB for years, but I was craving curly fries and buttermilk ranch. So we go. It's not busy inside. One person ahead of us. Yet we wait a long time and the drive thru isn't busy either. After waiting for a bit, the counter person was like, what are you waiting for? Are you waiting for an order? Me: *stares in confusion.* no we are hanging out (I didn't say that but wanted to). Worker: "What did you order?" Long story long, our order was ready and waiting to be bagged. Prior to inquiring what we were doing there, she was cleaning up around the restaurant. Which is great. But then started to bag our food without washing her hands. Um. Anyway, I guess she was new. But it wasn't good. So I guess there's a reason not to return or use the drive thru....? read more

This is one of the better JITB stores. Your food is prepared quickly and properly. I was annoyed they were out of my light ranch dressing. Some of their English skills are lacking. I think the district manager doesn't care. read more

One star for being fast food, one more star for liking it better than McDonald's. The drive-thru is also extremely handy when you're getting dinner at some insane hour (like the 3 AM run we made this morning) and they happen to be the only place open in this area. Oh, and I never knew curly fries existed at fast food restaurants. I got to say, though, Jack in the Box's curly fries are pretty tasty for fast food. read more

This is the WORST chicken sandwich I have ever had!!! When I took it out, I thought they gave the wrong order because the "crispy chicken" looks dark brown and soft, I thought was a beef burger!! And I had one bite...sooo salty! I guess it's been re- fried million times! Both by looking and taste!! I dumped it right away, wasting of money. read more

Jack in the Box - Burgers Near Me - Kirkland, Washington

Love it. I've never had Jack in the box before until I moved to WA. I love how if I want a greasy cheesy burger I can go here. Or I can get a regular burger, they offer burgers with bbq and with mayo instead of just ketchup and mustard. I don't like how they have food items that come and go because the tacos and funnel cake were really good. Now they have mini cookies which just melt in your mouth. There breakfast is great too. I love the mini pancakes and the breakfast platter is worth the price, I think it's $4.00 for pancakes, bacon, eggs, and hashbrowns. Yummy!!! read more

I came here to get food using drive thru at 1 am . It was average busy ,I ordered two Fish sandwich and the guy told me to wait in the parking for order after I paid.I waited 20 mins and then I went to the drive thru again and the lady now tells me she didn't know about my order and the guy who took the order didn't say anything after hearing this and had a cigarette in his hand at the workplace.I asked for refund and she charged my card again and I was like wtf.later she gave my money back in cash & coins. I was just trying to get a bite before I sleep and they made me waste me more than 30 minutes.I had to go to Denny's to get food. read more

Not that you should expect much out of fast food, but there should at least be decent service and some consistency in the food served. You will find neither here. This jack in the box is the worst I have been to. The staff is slow and uncaring. The food is slapped together without a second look. I suppose at least it's cheap and edible. read more

Worse fast food I have ever experienced. My egg in breakfast sandwich was burnt. Fries where black from old grease. I couldn't get a refund cause no manager was on duty. They serve three serving of fries together in one trey. And to top it off slow customer service. Only good thing is the staff was nice. read more

This location has not gotten my order right in the last six times I've been there. Even when it's right on the screen, it's still wrong when I get it. Since I'm usually going through the drive through, I don't notice until I've pulled away. The only reason I even still go there is the fact that it's the only fast food joint near my house that's open after 2am. read more

Horrible service. Got cold fries and my chicken sandwich was still frozen. When I went back to counter to get fixed employee said what's your problem? Will not go here again. read more

The loaded tacos are great and the meat burrito is fantastic as well. Just had a long wait and that turned me off from them.

Super duper friendly night staff. I come here sometimes when I get off work (usually around 1:30 AM) and in my "I just want a beer" mood. The guy who does the drive through at night is always super friendly. I believe his name is Juan or Jose (I swear I'm not trying to be racist, forgive me, I go there after long shifts) and he always makes me feel like I should be happier haha. They're great. Sometimes lines can get long on Friday nights though. read more

This is one of my worse experiences with jack in the box. I've never been treated so little and with disrespect. My husband was ordering he was being nice he said two of the ultimate breakfast sandwich combos and two iced mochas. We get to the window and we're waiting because we are suppose to get two of them. When we asked politely the employee Zepeda said no you DIDNT say two, you said two of the iced mocha I only charged you for one of the ultimate breakfast combos, and rolled her eyes. First of all I heard my husband say two of each secondly don't argue with a customer that's terrible customer service. if I talk to any of my customers that way I would be fired or at least be coached and trained better. I wouldn't ever recommend this jack in the box, or at least in the morning when this lady is working. I love jack in the box and I don't ever have a problem with them. read more

Terrible service from non-English speaking drive thru idiot. What a waste of time-left without my order and I'm probably better off for it. Find a different restaurant where they actually train their employees to do their job. Sure if you're a stoner with nothing but free time to play video games, knock yourself out, but I don't have time for incompetence. read more

i ordered a #2 but they gave me a #13!! stupid me i didnt check, because i was tired and hungry and could wait to get home..always check your orders, sometimes they would miss your order read more

I hate not getting not getting something after asking 10 times, the black women at the window said yes 10 times but yet still was not in my bag! Fuck! If u can't speak English go home please. This is America. read more