When the mood strikes, I love some Jack in the Box. Nothing beats one of their classic burgers, such as the ultimate cheeseburger or sourdough Jack. This is a decent and clean location, convenient to many other businesses on South Rainbow. The drive-through can take some time, especially during peak lunch and dinner hours; recommend going inside if that's the case. read more

Never will be back , got to my hotel just to not have no chicken on a grilled chicken sandwich i ordered , please unwrap your food before leaving from the drive thru and make sure to stand your ground cause the cashier will say she don't speak English even though she the one taking the orders just horrible customer service and not pay attention and there was no line so how did you forget the chicken ! read more

No longer fast food. Service is so back up. Ambiance has homeless people waiting around by the drive through. Went to get a milk shake. Order taker says the machine was out of order. Pull up to window and milk shake machine was being used for orders inside. Didn't get my receipt Day crew is better Night crew doesn't look like they want to be there. read more

Jack in the Box - Fast Food Near Me - Las Vegas, Nevada

Been here many times throughout the years. My order is always missing something and they are very stingy with condiment packets. This last visit will be the last time going to this location as they left 6 tacos out of my delivery order. Forgetting a single item, sure, but leaving SIX TACOS missing is completely Unacceptable. Goodbye Jack! read more

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I had 2 orders of sourdough jacks and they came with no beef patties? Am I the only one this has happened to? I ordered to go and didn't notice until I was already at work. read more

I know, what the heck am I doing reviewing a Jack-in-the-Box location, right? Hey...when the craving hits, I can't help but to get an order of the two tacos & some eggrolls. Their seasoned curly fries are pretty good too. Especially when you get a batch that's just freshly made. This location is closest to my house and the drive thru is always smooth and quick. Personally never had an issue with this location. read more

I ordered a sausage croissant combo with a plain ice coffee no sugar just half and half. Grace D told me she couldn't make an ice coffee without sugar. She said her ice coffee already comes with sugar In it vanilla mocha etc. I said do you have hot regular black coffee ? She said yes. I said ok give me that and a big cup of ice Got to the window and she was arguing with me about the coffee and she would have to charge me 1.70 for the cup with ice in it. I finally had to just say I'm not arguing with you anymore just give me my food. Paid for everything. I got my hot coffee poured it into the cup with ice then added half and half. Bam ice coffee with no sugar. Then I got to the bottom of my coffee. All grounds in it. It's a shame that this lady was a manager and delivered this kind of service and passed out this cup of coffee like that. read more

Jack in the Box - Grounds in the coffee. - Fast Food Near Me - Las Vegas, Nevada

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This is my neighborhood JITB and I have been here many times over the past decade that I have lived in the area. You never know what you might get with this place. It's a total crapshoot each time I visit whether it will be a good or frustrating experience. They do have some good promotions and specials, so keep your eyes out for those. Plus, when you order through the app, you can score some free menu items! Service can be all over the place. Sometimes it's quick and friendly. Other times it can be slow and the employees are visibly annoyed. I'm currently loving their sausage croissants (2 for $5). Breakfast of Champions. Plus who doesn't love the guilty pleasure that is their toxic tacos lol This location is a-ok. 3 stars. read more

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NO customer service, they are HORRIBLE.. and They're talking in Spanish so makes it even worse! Will never return!

First, they took away the onion, mayo sauce then they started putting ketchup and mustard on the ultimate cheeseburger. Now I just left the rainbow location and they have taken away the men in uniform and military and veteran discount. I cannot think of another reason that would make me come back to Jack-in-the-Box now it's very unfortunate. I like to give a major thank you to the general manager by the name of MIKE to my understanding, he is the culprit behind, taking away the discount for veterans military, and uniformed officers. read more

As someone who has grew up in Las Vegas I've lived here since 2005 this is without a doubt the most inconsistent jack in the box in the entire city. Come here at your own risk considering yourself warned. read more

I have never had a worse experience with this location I stope to get a fajita bowl before for work around 10:30pm 2-9-26 not only is the chicken dry and rock hard but so is the rice this is absolutely crap I work graveyard and now have nothing to eat yall need to do better this isn't the first time read more

Very rude manager. Zero people skills. The lady was nice. Food is Jack on the Box. Clean though. read more

Jack in the Box - First time here - Fast Food Near Me - Las Vegas, Nevada

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I don't really go to this location myself - its usually because I placed an UBER EATS order. Between Jack and The Box and Uber eats, I got my meals quickly, (within 30 min) my food is always fresh, and they always get my orders correct. I also like the fact that Jack in the box is 24 hrs and so is Uber eats so that's a bonus! I will continue to place order at this Jack in the box through Uber eats! read more

Worst Jack In the box I've been to. I kid you not, every single time we go here... they always forget an item!

Order thru DoorDash they don't pay any attention on what they are doing.. order loaded tiny tacos and mozzarella sticks.. DoorDash driver informed they didn't have mozzarella sticks so they decided to send me a shake.. got the order wrong I paid for loaded tiny tacos and they send me plain... I'm so mad as I pay for a totally different order and got not even close of what I paid for... terrible service read more

I see why it has 1 and a half stars. Yes it's Jack in the box but when I order something, I expect to get it. I ordered 2 ultimate cheeseburgers and 2 value fries. They charged me $18 but I only got one patty in each burger but they come with 2 patties. And the girl at the window was rude. My boyfriend loves Jack in the box thus why we were here. read more

Just rolled in for a few tacos to hold me over throughout the day. Tried to avoid the homeless man pacing back and forth swinging some sort of metal pole. When I ordered the tacos I asked for ranch... employee working said they charge if you ask for ANY sauce which is the first time I've seen that. After I paid I didn't get a receipt.... So I tried going inside to just get a receipt but the front door was locked.... At 9:15 AM. Wanted a receipt so I could take a survey and voice how lame it was to charge customers for any sauce... When I got the receipt clearly this location is a franchise and they're cheap af. Don't normally go to Jack in the Box and definitely won't be back thanks to this franchise. read more

Jack in the Box - Receipt for ranch Smfh - Fast Food Near Me - Las Vegas, Nevada

The service was shitty and the worker is rude. I needed ranch for my order but the workers won't give the ranch unless you pay and she gave me An attitude. She kept making excuses how she can't give the ranch. She was unprofessional and rude.she has no name tag so you can't see her name On her tag.you should go ahead and talk to your workers to act decent and be nice to customers because the customers are always right never wrong read more

I would give zero stars if it was an option. VERY Rude staff! Come to find out she was the manager! She was very proud on how rude she was too! Pointing fingers at me like I did her wrong. Didn't bother asking what size of fries and drinks we want, and said "well it comes with small". Like its my fault she works there. She was banging stuff around, handling money and food at the same time with her visually nasty hands with long nails. Ugh... ur nails are NOT supposed to be long with acrylics when ure handling food at a restaurant! Worst part is, instead of apologizing that she messed up... she included her staff to the conversation and made it worst. I almost call the Cops here... maybe should have called the Health District. Long dirty nails, no hair nets, NO GLOVES, handling money and food without washing her hands. I wonder if Corporate or the owner knows how they running this joint. Do NOT go here... there's other Jack in the Box. Beware. read more

This is ridiculous how she had us pull to the front of the store and came right out with this Bull*%#^ these mfs thin as paper and all of them aren't fresh read more

Jack in the Box - These are so called fresh nuggets - Fast Food Near Me - Las Vegas, Nevada

Now I see why they have a terrible. I ordered mozzarella sticks and they had none so I ordered egg rolls and they had no sweet and sour sauce. I went to get my drink and the machine was turned off. The manager said she didn't know how to turn it back on. The staff is very unfriendly and acted like they don't give a read more

Came in this place it was empty 2 employees saw me didn't say anything to me like I was invisible. In till the drive thru lady saw me .

No one expects gourmet from Jack in the Box, but I may have well just thrown $12.00 in the garbage. I ordered curly fries with cheese sauce and the strawberry Red Bull drink. I pull up to the window to pay and as I look inside the guy changing the syrups for the drinks LICKED HIS HAND and kept touching everything. My drink was already made so I was hoping the contents of the cup were at least okay. My fries took forever (I was the only one in the drive thru), so I assumed I was getting fresh fries. The licking dude handed me my bag (gross) without even looking out of the window and I came home. I opened the fries and they were cold and soggy and smelled STRONGLY of fish. When was the last time the fry oil was changed here??? Needless to say, they were inedible. The licking dude was also wearing pants that were six sizes too big and were not even close to being pulled up. Definitely never going back to this location. The rude guy that used to work there at least knew what he was doing and was clean. read more

Hours say til 4 but they're never open during the night. I've ordered from Uber eats multiple times to find it was cancelled after waiting a couple hours. I've gone there as well to try and order but they say they're only doing onlines even tho they couldn't fulfill the one I had put in that same night. Seems like they close and open when they feel like it. Very lame . read more

Ordered off the app at 10:20pm on a Tuesday. The store says it's open all day all night between those hours and yet the lights are on, the drive thru is blocked by a barrel, and the lobby is locked. The business manager keeps saying they'll look into this but there hasn't been a single fix. Fix your hours or fix your staff. Absolutely ridiculous. read more

I wish so bad I could give this store 0 stars. The sign on their door says they open at 6am. Most Jack in the boxes are open 24 hours. Well the sign on the door lied. They open at 7am. The workers barley show up like 3 minutes before 7am so they actually open at like 7:15a. I sat and waited from 6:45 to 6:53 decided to run a quick errand. Came back at 7:03am. The guy was unlocking the door, then saw me walking up so he locked it. The dining room is closed ?!? COVID IS OVER YOU LAZY ASS FUXKS ! Open up. There's a cone in front of the drive way so you can't go through & I banged on the door and asked why and it's because the manager isn't ready. SOO HOW ABOUT YOU GET TO WORK AT A REASONABLE TIME. If your store opens at 7am, have the correct hours on the door & maybe have the opening team get there at 6:30am so you can be ready at 7am BECAUSE PEOPLE ARE WAITING & have lives. I'm so upset I'll be talking to corporate ! read more

If I could give zero stars I would. Late night pulled up to the drive thru ti hear that they was only doing door dash. I was so confused. How are you a fast food chain but only expecting door dash orders with only two cars in the drive thru? This was unheard of. Jack n box need to hire so real employees that knows what there doing. read more

this Jack-in-the-Box sucks, I don't understand how it closes at 10 PM yet everywhere else it's 4 AM???? Ive been here multiple times and it seems like they always change the hours to when they feel like it. read more

They were stoned and happy last night. I ordered 3 strips for my 16 year old about 1030pm or so .. took it home, he came down stairs to get it and 5 seconds later came back and said, we can't win ma. They were egg rolls. So I asked him to go with me because I was so tired. So we went.. we literally sat in line for at least 20 minutes and we were the 3rd car in line.. it was as a lot of squinty eyed smiles and fumbling around. SMH. I know it's just Jack n the box, but you're serving the community. There's a lot of opportunity to be pulled to another higher paying job from those window service jobs depending on who visits your store. read more

You NEVER see anyone inside eating. Drive through is more like park and wait. Bums encircle the area. The food used to be good but has turned into a stale old freezer burnt flavor. There's nothing fresh about Jack anymore. So sad but so true. It takes hours to get the slimy after taste out of your mouth and the lingering smell of "old behind and under the fridge residue " from your nose is haunting. Skip this broken toy box emblem of a "food joint" and find something the has legit freshness and doesn't make you want to vomit or squirt from down under while tasting and smelling old fake meat and over salted fries. Jack went corporate and corporate killed his quality. That.... Or find and hire people that give a damn about product. Now please Excuse me while I go purge this rottenness from within. read more

Just trash all the way around. I ordered a salad it was full of stems. No salad at all. What a way to appreciate people who support your business. Soon enough it's going to catch up to you. The blue diamond location always offers great service and delicious food it's worth the drive. read more

i go to this location a lot when i get hungry late at night, 99% of the time workers at this location has mistakes, either they forget to add sauce for my egg rolls or im missing a sandwich. tonight i have to write a review, i ordered a sup srd breakfast sausage sandwich , i told the person no bacon. ok he removed the bacon he got that part right but he charged $1 for the sausage. hello a supreme srd breakfast already comes with the sausage why charge me additional $1 for it. It doesnt make sense, so guys check your receipts before leaving. It's hard to make a living this days and workers who do not pay attention to their job is causing us to spend more. read more

Jack in the Box - Fast Food Near Me - Las Vegas, Nevada

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Drive Thru only, there Lobby is never open. They don't care if you can't go through the drive thru. read more

Jack in the Box - They close the lobby during normal business hours - Fast Food Near Me - Las Vegas, Nevada

I decided to get myself a combo since I haven't had jack in so long. And instead of getting it delivered I went and drove myself to make sure it was fresh. And got home and you can tell the patty was sitting there for a while, not even the cheese was melted. And the iced tea no flavor. Very dissatisfied plus I called the store 3 times no answer. There's no way I spent $11 on a combo that I barely was able to even eat. Smh read more

Jack in the Box - Jack's Spicy Chicken Combo - Fast Food Near Me - Las Vegas, Nevada

10/10 Sandra the manager was amazing and helped Me with everything I needed definitely recommend read more

They close at 11pm the dinning hall is closed earlier but they always seem to have a cone at 10 in there drive thru line that's ridiculous closing an hour early atleast change your hours you do it so consistently. read more

We pulled into the drive thru ready to order. We asked for a breakfast jack and she said AND I QUOTE "WE HAVE NO SANDWICHES." HUH?!?! We were so distraught that we had to clarify by asking, "like no burgers." She continued to say "no burgers" HOW?!?! THAT IS 90% OF YOUR MENU AND YOU HAVE NONE? JACK IN THE BOX DO BETTER LOL. I am required to put a star but sis it's a no star for me. I just thought this was hilarious and just my luck. read more

I've never had a problem with Jack in the Box! I really enjoy their caramel iced coffees when I need a boost of energy. Their tacos are a classic, and the churros are really good too! I also get coupons in the mail for them, so that's a plus! read more

Worst customer service ever. Also, walked in to order food and there was a exterminator for BUGS spraying the dining room and the kitchen. As soon as I was ordering my food the cashier had no idea what I ordered after I already told her 3x. As soon as I ordered she said "one moment" then walked away and started making tacos? I was confused because then I was like I haven't ordered yet. Then another guy with a ponytail walks over and puts up his finger to say one moment. He then approaches the register for me to complete my order and tells me I couldn't order iced coffee because he doesn't have any. I said ok but then he gives me the total of my order and I pay for it. Then I look at my receipt and find that he charged me for an iced coffee. As I receive my food I ask for my iced coffee since he charged me and he tells me he only has black coffee which comes with the meal. I told him he charged me for iced coffee and then turns to the side and starts talking to another customer totally ignoring me. Great job on learning how to steal my money and not giving me the product you so deemed to up charge me with. If I could give ZERO stars I totally would. I will never return there and I hope after watching the exterminator spray the dining room and the kitchen that this place soon closes for dirty dining! As for the cashier I hope you get karma and someone charges you for stuff you don't order then refuses to give you your money back! read more