So this is practically the only place open in San Rafael besides Walgreens past 12AM, which is great. Jack in the Box is awesome here. A lot of friends keep asking me to take them there, and I have to either tell them no, or that they would have to buy my stuff to compensate for the little gas I have to waste to bring their lazy butts there. The people at the drive through practically know me, but they are very polite, and show that they really appreciate your business at any time of the day. This place is awesome! 2 tacos for a dollar? AWESOME 1 chicken sandwich for a dollar? AWESOME Open 24 hours? AWESOMEERRR It's the place to go to if you are just hungry and need something to fill you up. If, however, you have a paper to write or something to study for, don't eat it because it is so heavy on your stomach that you won't feel good after eating it. The day after is worst because you are just so bloated. They really don't make it until you order it. read more

Workers are complete dicks. The foot has been cold multiple times and one of my friends had mold on the bun of his burger

This has become really good. The new Buttery Cheeseburgers are really good, one of the best fast food burgers. Other dishes, like curly fries, or onion rings, are excellent. Also, the Monster enchilada taco is quite good. I think you will be impressed with the taste, and the value for the money. And the service is excellent. read more

This place location sucks! I love jack in the box nacho monster tacos. I don't order that often and for the third time in a row ordering from this location I have gotten the wrong kind of taco. This last time though, whoever was cooking made his own version. I just like the meat, cheese and jalapeños. He decided to add lettuce, tomato and taco sauce. For most people, that's a plus, but for me, no thank you. And served it knowing I was in the drive thru and would not discover it until I got home. It really is not that hard for 3 simple ingredients and yet you get it wrong every time. I have officially given up on this jack in the box. read more

Pedro and Raymundo are my boys (although I have to say i like Pedro a little better because he doesn't skimp out on ranch dressing, and Jack in the Box ranch dressing is the best). Its the only place open in San Rafael past 12, but not the only reason I go there. My boys behind the counter are legit and even though the food leaves my lips feeling like someone rubbed petroleum jelly on them, it tastes so good going down that i couldn't care less. I don't care whats in it and i don't care if they actually make it when i order it, I'm going to continue to eat it anyways. Don't just get tacos, pretty much everything on the menu is bomb. BTW, they will know if you're high or drunk and they will mess with you. Be prepared. AND....there are two creepy homeless ladies that hang around in the mornings. One has a super old cell phone that she checks constantly as if she is expecting a call at all times. The other lady is a 4 foot nothing balding Asian woman. Be prepared for that too if you make an AM trip. HAVE FUN KIDS!!!! read more

Review in Espanol - Big thanks to Google translate! Tacos mejor!!! Muy crujiente! Si amigos. read more

Horrible experience with employees. One of the employees took wrong order ( drive thru ). I wanted to order just milkshakes which is around 4$, they charged my card for 29$. When I saw the bill I said it's not what I wanted to order. The woman said that they will give me money back right away on my card. Three days later I saw that they never gave me back the money. I drove all the way to the fast food again. I had bills, I explained my story. Nobody was really listening to me and they said they can't do anything with that. I lost my time, gas and they took all the money they shouldn't... read more

I was pleasantly surprised by this location. Stopped here after a long 3 .5 hours stuck in traffic! The drive thru server eas super polite. Pulled to the window and the guy was super friendly. My order was correct but most importantly it was HOT! One of the best tasting fast food burgers that i have had in some time. read more

Too bad I can't give a zero star review. Was very disappointed when I ordered through door dash. I ordered three orders of tacos (6 tacos). Food came and there were only three tacos in the bag. Definitely not ordering through door dash over there in the future. read more

One star is too much for this place! They charged me for someone else order and told me they will return money in next 3 day. I never got my money back. When I got there to explain everything one of the employees start to yell at me ! Literally! She gave number to manager who never answered my phones. The worst place I have ever been at! read more

I usually don't do reviews but this deserves a review. I ordered a stacked grilled cheese munchie meal on my lunch break. Got back to the work place and unwrapped my burger to discover no meat patty. It I wasn't short on time I would went back. I'm very disappointed at this location. read more

Jack in the Box - No meat patty! - Fast Food Near Me - San Rafael, California

Not a very good Jack In The Box in my opinion, very poor service, they refused to take the cheese off our burger when we specifically told them no cheese on 2 of the 3 burgers that we ordered. The manager told her employees to not take off the cheese and to give to us would not recommend this location if you are looking for good service and no issues with an order read more

I ALWAYS get the runs after eating here, so I really need to stop going. I eat all sorts of fast food, but something's up in the kitchen here. slow service too. read more

I AM SO UPSET RIGHT NOW. I ordered 10 pieces of chicken nuggets and guess what I got. Fucking 10 pieces of churro shit. LIKE WHAT. I even went inside from the drive thru and requested the correction to my order and when I got home I FUCKING STILL GOT CHURROS. WHAT. You don't understand struggles until you've experienced what I'm experiencing right now. I'm so frustrated with you Jack in the Box. I literally can't. #istillwantmynuggets read more

Just had the weirdest experience. I know it's almost two am but the drive thru worker must have been drunk. We couldn't figure out what he was talking about and he told us no tacos except for for the munchie meal which incidentally he couldn't repeat back the correct name for... What the hell jack?? read more

Disappointed. Foods dry and the burgers are over cooked. Churros and the chocolate cake is good though.

If I could give this place a ZERO I would! The guy at the drive through was super rude! I felt very disrespected by him. He took my order wrong and then tried to blame me. The employee at the drive through should not work in a job where he has to interact with people. He did not have any manners. When I got my order he threw it at me and didn't even say thank you or have a goodnight. I will never again eat at Jack n' the Box. This experience has put a horrible taste in my mouth!!! read more

Always slow and long lines. they seem to be under staffed and they seem to always get my order wrong. if you have a short lunch break and you want to be in and out don't gamble on here. and check your order before you leave read more

FOOD POISONING!!!! On 11/21/14 I went to to the drive thru of this jack in the box and bought a spicy chicken sandwich, I took a few bites and something didn't taste right, so I opened the sandwich to find MOLD all over the tomatoes, lettuce and mayonnaise. It was FOUL. I got sick for 3 days straight after eating that. #HORRIBLE read more

Quick eats. Clean friendly service. Jumbo Jack for $1.72. Lettuce & tomato and it fills you up.

This Jack In The Box stinks (literally). Also horribly under staffed and SLOW. Like "did they forget about me" SLOOOOOW. When you walk up to the counter they pretend like they cannot see you. This is a painful place to spend time. read more

Jack In the Box is awesome. I come here every couple days and so far everything I've tried on the menu was great. Pedro is also fantastic. And it's 24hrs! read more

I just had the worst experience with Reynaldo ((?) - name on the receipt). He is incredibly rude and the other guy working came over just to laugh at me about the coupon that I tried to use (they made a poor excuse as to why they couldn't accept it). It's fast food so i'm not expecting much, but this was comically horrible service. Also, their posted hours are a lie; they are not open 24 hours a day. read more

I had to give one star because I couldn't say anything about this specific JntheB without rating it at least a lil. I'm not sure how this specific location has been in the past but honestly, this is by far the worst drive thru staff I have ever dealt with. I don't give a shit about their attitude, it's granted... Working in a drive thru must suck, I work in retail so I understand how much bullshit they go through... But if I have to ask for ketchup and napkins at least 4 times and they even ask me if I want some in the end of the transaction, I'm expecting to at least get one of each... Every single time I go I get nothing, ever. I eat here almost every night because places in San Rafael close late and I get off work late. All I'm saying is, If you are getting paid more than $10 an hour, which is what I get, you can at least remember to give me free ketchup. Thank you. read more

I went to the drive through of this awful establishment around 1:15 AM on Wensday night, not only is the drive through open until 3, the Mexican man working in the drive through first pretended to be closed, then after told me he would only make tacos. THIS IS NOT A JOKE. He then charged us for 8 tacos and fries when he only gave us 7 tacos and no fries. DO NOT GO TO THIS PLACE! It is a disgusting awful shitbox. read more

I worked there 40 years ago - While you were there, listening to KTIM, That smiling face you saw at 2:15am might have been me. There's enough of a menu that just about anybody can find something they will like. We used to be able to "build to order". Our favorite 3am snack, was the old style big Jumbo Jack sesame bun, toasted on the grill to a dark amber, 3 extra well done (a bit crunchy) Jumbo Jack patties, 4 slices of that wonderful processed cheese, 3-4 slices of Breakfast Jack ham, grilled to a baconlike texture, shredded lettuce and a small handful of those inimitable pickles from that 5 gallon pail, salt and pepper and of course, the original, 1000 Island, Jumbo Jack sauce. B. F. Tilly and Mark Litchfield and Ralph, the store manager - names I remember. There's so much on the menu - you will find something to eat at 2am. read more

I can't really be hating on this Jack. It's really the only place in downtown San Rafael that is open late. Heck, it's one of the few fast food places in downtown. That said, this is a small location, designed a primarily as a drive thru. There's really only one or two things that I get from Jack in the Box and that's Jack tacos and a soudough jack. So to fulfill that need, yep, it's A-ok. read more

Went here for a late night grub. It wasn't worth it. I ordered the sirloin burger and added bacon. I've had better burgers in other fast food joints. The curly fries were OK. The fact that they're curly and have a distinct seasoning makes for a slightly amusing snack. At least they didn't mess up the soda. The dessert, Reese's PB Cups Pie was yummy but definitely on the sweet side. So non sweet tooth holders beware. read more

I only go in the morning, and only get the ultimate breakfast sandwich. Two eggs with real while and yolk (not the yellow sponge sold by the competition down the street) , pasteurized processed cheese-like substance x2, ham slice x2, and bacon on a large burger bun. Totally addictive. Possibly the best item available at any fast food place anywhere. Served all day and almost all night. Way more food for less $ than McDonalds, and it tastes a lot better. read more

My gawd... Is it really that hard to get an order right? When I say no lettuce I mean no lettuce. When I ask for onion rings in substitution of fries then bring it to your attention on receipt it's shown fries I don't care for the help stating I didn't ask for it... Perhaps the language barrier was the issue. Listen to your customers more clearly. Good Lord when I got the food the onion rings were burnt... Didn't even bother eating them. Didn't bring to their attention because they wouldn't have understood me anyway. I think I will go vomit now. read more

Hello the food is goodf for a fast food ,service is good nice people only it looks shake with not to clean and broken tiles on the front is terrible i almost trip on them exauste read more

I LOVE this jack in the box! The service is great Pedro is always there! He is so cool always smiling and energetic!!! Thanks Pedro! I always get the number 3 hubby gets number 4 or tacos. Food always taste great! Fries always seem to be fresh ( I hope I don't jinx it) there is along line sometimes drive thru but we don't mind. ...just got brunch at 1:15pm COLD hash brown sad :( read more

You guys can't do a damn thing right is is no missing ranch , order is incomplete , time after time after time

very friendly, good service, fresh fast food