Dave fixed my refrigerator and did a fantastic job. I like the fact he is very honest man. I also…read morerefer him to my friends and family.

This company was supposed to fix my range for Thanksgiving…read more After reviewing the issue he ordered parts. Being pressed for time as he was so busy during the holidays I actually agreed to do the repairs myself if he would just get me the parts. Well I got most of them and was told the last part was on back order. I never heard back from him. This was several months ago. After recieveing no communication I had to reopen the warranty claim. He then pulled a no call no show for the second claim...I had to contact the warranty people again and they thankfully gave my claim to an alternate repair company...bad business most definitely wouldn't recommend.

Mr. Morrison Returned my phone call within an hour and did everything he promised and showed up the…read morenext day on time, fixed our dryer and honestly we couldn't be happier. I highly recommend the use of his services if you need an appliance repaired.

Steve's awesome! …read more Quick response to voicemail, Steve's very (in all of these): nice, helpful, professional, knowledgeable, honest, forthright, and trustworthy. Simply put, after my first dealing with him only recently, there is no other appliance repair company in my book, period. Thanks Steve, you earned a permanent customer!

Excellent customer service. Very helpful fixed the washer that I saw desperately needed working. He…read morefixed it or another "repair man "did not.

I had the best customer service experience today. After another repair man came out to "fix" my…read morewasher, it was "not" fixed. It was suggested by Cash's Appliances to contact Endicott's Repair and I am so thankful they did! Brian worked me in without a delay! He diagnosed the problem, got the part, and repaired my washer the same day. He did an amazing job explaining the issue and gave a solution! VERY THANKFUL! Highly recommend! Oh, very refreshing to deal with an honest repair person!

They extended the life of our refrigerator by replacing the freezer defrost heater unit, so now our…read morefrig will have more years of service. Technician Greg is very professional but personable. We have used this company in the past to also extend the life of our dryer. If you want to extend the life of your appliances, then I recommend that you call Cary Discount and Capital Appliance Repair. Be peaceful my friends.

Had water collecting on bottom of refrigerator. Freezer/refrig worked fine but water collection…read morefrom clogged defrost line. Greg was on time, professional and very pleasant. Showed him the issue and he explained what he would do to fix the issue. Cleared out the clogged line, checked the temp control unit and replaced icemaker, temp unit, etc. Checked the back of refrig bottom and saw a clog of debris was flushed out with the steaming of the defrost line. Will use service again!! Very professional!!

Jose was excellent - fabulous communication and fast fast fast! Not only did he get the job done…read morevery quickly and get our dryer back in working order, but he also cleaned it and fixed our laundry room door while he was there. Great prices, too! He should have 5 stars on Yelp - that review from Rob is someone that is not even in NC! Call Jose - you will not regret it.

Awesome!!! From calling to schedule an appointment to repairing my front load washer...timely 90…read moremin. I would recommend over and over Jose. He knows appliances and he is responsible from an expense. If you need your home appliances fixed give him a call.

Came out for the initial inspection and after a month of absolutely no contact reached out to Rob…read moreand he has yet to return my call, voicemail or text. Finally called another company and fridge was repaired in less than a week. A complete lack of communication and professionalism. I highly suggest any other company

LG washer was setting error code. Called LG support and they recommended three authorized service…read moreproviders in the area. I contacted Complete Appliance Care based on the fact that they are an authorized LG service provider and reviews I found on the internet. Very satisfied with the service. Very professional and on time. He was finished with the repair in under an hour checking computer codes and replacing the cold water valve. Washer machine has been running perfect ever since. I would recommend them for all your appliance repair needs.

Man was very nice & professional knew what he was doing also dependable not like the other man I…read morewas dealing with give you

Great service and support. Honest service told me my washer was not wrought fixing…read more Told it would cost too much better buying a new one.

I'm just going to be honest here. I actually work for this company. I know we are told "employees"…read moreare not suppose to post reviews, but I can't help it. I have been in the repair business for close to 30-years. I previously worked at Mr Appliance of Durham/Chapel Hill. For close to 4-years. I left that job because of the price hikes and overall customer satisfaction. Corporate America can really take you to the "ringer" when it comes to repair folks. I think everyone knows this. Enter in Pro Appliance. I have been working for this company just shy of two months. In the almost 30-years I have worked, I have worked for numerous companies that just didn't care about anything but "$". Facts! I have never worked for a company with as much integrity as the people that work here. That's just being honest. I will tell you this, stay away from Mr Appliance of Durham/Chapel Hill. You WILL be over charged for your repair. That's not to say "every" Mr Appliance is the same way. Just know, when you're dealing with "corporate" America? They care about "$". Pro Appliance has a good reputation because of the traditional way customer service is down. Period!

Today we had a Warranty Service on our ZLIne Built in Refrigerator, the problem being replacement…read moreof the main circuit board. We have always requested Pro Appliance for any of our warranty or service work on our appliances. Reed Howell has done our work for the past three years and I cannot recommend him more highly. He is prompt, courteous, transparent, and explains what he found and what the repair will entail. He is a dedicated professional who cares about his customers and their satisfaction with his work. I will recommend Pro Appliance in general and Reed Howell in particuler for anyone needing honest, fair, and proper appliance service. Oh, and a shout out to Ginger, the pleasant voice at the other end of the phone. Kudos to Pro Appliance, LLC!