I came here on a busy Saturday morning. The young lady Cyniah who assisted me was so pleasant. She really made this experience memorable. Good service will always be important to me and she delivered. My order was hot & fresh. read more

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Really good for breakfast. We had the breakfast special for $3.99. Scrambled eggs, grits, hashbrowns, gravy, two sausage and a biscuit. I could not cook all that at home for that price. Everything was hot and fresh. Biscuit was buttery and fluffy. Great deal. read more

For fast-food, Jack's Family Restaurant is pretty decent and has a decent enough price point in this day and age. The inside is definitely no-frills, but I was just getting takeout for an early morning business meeting. I got sausage biscuits for $1.99 each and the service was a bit distant, but nothing terrible. The sausage biscuit wasn't bed, especially for two bucks. Again, for fast-food, it wasn't bad. read more

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I normally come here for the burgers but on this trip I was craving chicken and didn't want to go to far. It was around lunch time and I assumed the chicken would be fresh and hot. WRONG!! I ordered a 2 piece breast and wing meal with double mashed potatoes (since I don't like any of their other sides) When I received my order I felt in my soul something wasn't right and I was correct. I opened the box and to my dismay the chicken was way over cooked and dry. The mashed potato container wasn't even filled all the way up. The chicken was inedible... I was highly disappointed and should've driven the extra mile to go to a fried chicken spot who specializes in fried chicken. read more

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Not really good you don't get things right whenever you buy attacks. All the time have both done our several times and couldn't eat the stuff when I got it. But I sometimes don't want to replace anything. But that's Jack's for you. But somehow they'll get by, and they also make real spicy chicken. And tell people they don't have no spicy chicken. That is kind of dumb, aint it? But that's what I they lie to you a lot i like about it.i guess my opinion read more

Morris, AL: I don't know who made the biscuits this morning but they were the best taste and texture I've had in a long time! I got the sausage egg and cheese with hash rounds and a large Dr. Pepper and it was five stars *****! read more

Jack's Family Restaurant - Me and Bob loving that Jack's in Morris, AL!!! - Fast Food Near Me - Pinson, Alabama

This Jacks is always slow. I have never went and not waited. They also do not do a good job of having the chicken pieces available. The food is just ok. It's more of a convenience since it's one of the few restaurant in the Pinson area. read more

Jack's Family Restaurant - Front - Fast Food Near Me - Pinson, Alabama

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This was my first Jacks and my last. At approximately 1130am I was ordering at the drive thru, it was quick I was impressed. When I got to the window the young lady had the wrong order, twice. I repeated what I ordered, she gave me a look of frustration. Then Gave me the price she said "ten"....ok..handed her my card. Found something, slung the bag at me. No words. I said "that's it?" No response, no receipt. I drive away. Oh napkins were damp, burger was wrong, drink was filled with ice to the top. I ordered a number 1 with everything ...got a triple burger with ketchup and mustard. Just garbage. Obviously bad management and training. read more

I went there this morning and I was giving my order I had 2 orders I ordered the first one and she didn't even ask was that all she just said pull around to the window. Also when I got my food. I ordered a double gravy biscuit amd when i saw it, it was the most horrible and dry gravy biscuit that i had from jacks. I will not be going to this location anymore read more

Jack's Family Restaurant - Fast Food Near Me - Pinson, Alabama

They portions of food your get is horrible. This is how much I had when I got home with my order. Bet from now on I open each item up. read more

Jack's Family Restaurant - M & C - Fast Food Near Me - Pinson, Alabama

Not sure what's going on with the Mt. Olive store but my gravy biscuit was water down so bad there wasn't enough gravy to even cover the one little biscuit that was in my plate. Not good at all very disappointing because I just couldn't eat it. Hardees gravy biscuit is much better than Jack's. read more

They are the friendliest Jacks I have ever been to .Great food clean environment will come back . read more

Jack's Family Restaurant - Pic of inside - Fast Food Near Me - Pinson, Alabama

Well better restaurant now a new building I work in an old building everthing was falling apart I miss working there now some of my old coworkers still there and they was always nice miss Sonya and Wanda,matt,mark, Dottie,Alissa,and Kam I miss them it was the best place around well when I left I was a manager I hope my old crew is doing good and I have not forgot you I think about you guys all the time well good times at the pinson jacks ty guys read more

ordered a gravy biscuit and received half frozen pancakes with half cooked bacon that was still partially frozen, never again in my life will I consider eating here again. or in Pinson for that matter. Doesn't matter where you go to eat in Pinson it's almost a 99% guarantee everywhere is gonna completely mess up your order. and the lines always wrapped around the building here and inside ain't no better. Won't even bother for a refund as it'd be a waste of my time to return to that "establishment". Workers are high school kids that don't want to work and it shows. read more

Decent food at a decent price as long as you don't mind waiting 40 minutes in the drive-through for it

This is our neighborhood restaurant that I partake in their breakfast. They're always fast & most times food is hot & fresh. No complaints, just bring the back the bologna pleeease! Thanks read more

Went to Jacks on a rainy night. We ordered a bunch of fried chicken and sides. The lady named Alisa at the drive through was pleasant and very helpful. The food was delicious and hot. The order was perfect with nothing missing. It's hard to find good workers these days and I think this Jacks has a great employee. She should be in management and get a pay raise. read more

Without a doubt this group of employees at this location is typically the worst group of fast food restaurant workers I have ever seen. Does not matter if you're in the drive-through or inside. They are slow, rude and the people cooking the food need to be taught how to prepare food. read more

Go for breakfast often. Be prepared for a big breakfast crowd inside. Pinson location has live music some Thursday nights, country. Great biscuits & sausage gravy. Fast full breakfast. Great crinkle fries & burgers as well as very good chicken. read more

Probably the best jacks around. Fast, clean, and friendly. I eat here probably twice a week.

The service was horrible from the moment we walked in the door. The cashier was having words with a customer ahead of me. When I stepped up to the register she said smartly "is it for here or to go"? So I replied "Hello, how are you". After I placed my order I went to wash my hands. The bathroom is always clean (Only God thing about this visit). After I returned my coworker said that my order was on the counter. But since I said the order was for here I didn't touch it. I didn't want to put my hands on anyone else food. After about 2mins Ashley came over and looked in the bag then looked at me. I told her my order was for here so she pulled out a tray and shooked my food out of the bag and slid the tray to me. I didn't want it so I told the original cashier to refund my money and I walked away to get my receipt. While I wa walking back I heard Ashley ask the cashier who wants their money back and why. I told her because you threw my food on that tray. I don't throw my food and I didn't come in here to pay for my food to be thrown. After she processed my refund and tried to give me cash back I told her I paid with my card so she snatched the money back and said it was going to the card and walked away. I told her I needed a receipt showing it had been refunded so she walked back and slid the receipt and walked away. My coworkers and myself are in here at least 4 days out of 5 and we've never experienced this kind of service. It's one of the reasons we come here. Oh and if you were wondering, my coworkers food was wrong and bagged as takeout! If Ashley can't have a better attitude when dealing with paying customers then she doesn't need to represent this company. read more

Went through drive-through and they got my order wrong. Refused to make this right. Won't go back.