Jackson's Moving and Delivery

4.6 (363 reviews)

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Closed • 9:00 am - 6:00 pm

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Jackson's Moving and Delivery Photos

Jackson's Moving and Delivery - Abraham, Albert, Kyle, and Brandon moving the giiigaaaantic bookshelf oh-so-carefully. - Movers Near Me - Austin, Texas

Jackson's Moving and Delivery - Family Owned and Family Approved - Movers Near Me - Austin, Texas

Jackson's Moving and Delivery - Movers Near Me - Austin, Texas

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John L.

So where to start. The pictures here speak for themselves. So they only loaded the truck, I drove it across country and on the other side the unloaders could not believe how poorly it was loaded. Something as simple as stacking carboard boxes on top of heavy duty bins was missed. (see photos) They put my $60 target stools upside down so the legs were facing upwards and then put my chairs upholstery side down on those legs... they did this for BOTH of my living room chairs... (see photo) They HAD TRIED to put a mini fridge full on the inside on top of a crate and barrel wooden console with tiny thin legs. I made them NOT do that - much to their chagrin - while they walked all over it inside the truck. They ruined approximately $2000 worth of furniture. All in all - I lost more in damages than the loading even cost, got no help afterwards and I am lucky that I escaped with the damage I had - it could have easily been 2x-3x the amount had I let them stack the fridge on top of the other stuff. Probably assumed I went away, but - heres your yelp review.

Kena M.

Be ware! I used Jackson moving on 5/6 for a move from Austin to Houston which resulted in some damages to my belongings. I've used Jackson before so I was fairly disappointed with the experience this time. The crew was late starting the job. They seemed to make up the time and the truck was loaded fast until we got to the refrigerator. They didn't have the right tools and so we had to sit and wait for 30 minutes. The crew arrived at the Houston property at approximately 5:30pm and did not finish until approximately 10:30pm. During unloading, several issues occurred. First, I was told that none of my appliances could be moved in. I said that was unacceptable and inquired why they couldn't take the door off. I was told that they couldn't figure out how to take it off. They had been trying and had removed some pieces of the door but weren't able to figure it out. My sister inspected and noted that they basically had damaged the door and stripped the screws for no reason. They should have removed it from the other side and she helped them remove it. Second, I was told that they were unable to move the refrigerator in because they couldn't figure out how to get the doors off. Again, my sister got on the truck and showed them how to remove the doors. It took the crew 2 hours to remove the doors and put them back on. There are pieces of the door and refrigerator that were just laying on the floor after they left. The middle drawer of the refrigerator no longer works. The door frame is damaged. Third, I'm not sure why, But all of the furniture was unwrapped on the truck so most was scratched and ripped bringing in inside. Fourth and final, no boxes were taken upstairs. My sister and I had to help move boxes off the truck and had to take them upsatairs. At this point, I'm wondering why I even hired movers when I had to do a great deal of the moving myself. I've attached pictures of the damages. I contacted the owner who was condescending and rude. He offered 0.60$ per pound of what was damaged. $50 on a 500 pound refrigerator isn't going to pay for a fraction of the cost.

Broke several items packing boxes this way.

Axel B.

Based on my experience I would not recommend this company for moves. Took them 7 hours to complete a 1 bedroom apartment move 10 miles and in the process, they damaged several items including damage to my old apartment (luckily not being charged for that). I've moved across the state of Texas for cheaper than what I payed for this in city move. Reckless and slow.

The Jackson's crew carefully stowing our goods. These guys have freaky furniture superpowers!

Michael B.

TLDR: Easily the best moving experience I've ever had. Milton and his crew handled a move involving multiple stories and items without inflicting so much as a scratch on anything! I can't say enough good things about Jackson's, and a BIG thank-you to all the Yelpers on here for turning me on to them. Milton and company were pros, obviously they knew how to handle even the heaviest items and came in on time and budget for us. On top of that, his team looked like they were having fun! How is that even possible when moving furniture in 100 degree heat??? My guess is that they have freaky furniture moving super-powers given to them by the Sorceress Supreme or radioactive spider bites. If at all possible, I'm using Jackson's again the next time I move. Massive thumbs-up.

Juan B.

On 30 April I messages Jackson's Moving and Delivery to see if they had availability for 1 May. Being last minute, I thought they wouldn't but they did. The afternoon of 1 May, Ray and Milton arrive to help unload a Uhaul. Ray and Milton unloaded the Uhaul like there was no tomorrow! Not only did they unload the vehicle and go up three flights of stairs, but they also put the appliances and furniture in the rooms that they belong in. Both gentlemen were very kind, helpful and respectful. I would highly recommend this company and if I need them in the future, I will definitely use this company again!

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Paul A.

7 years ago

I originally contacted Einstein Moving Company, but they won't move into a delivery pod like a ReloCube. I reached out to Jackson's, received a quick response, and got a time reserved. The guys the morning of the move ran a little late (for understandable reasons), but they kept me informed. And once they got here, they moved fast and efficiently, and got me in under the minimum time, despite the fact I was on the third floor of my apartment and it was a blazing hot summer day. I received my stuff today from the pod today on the other end, and everything made it safely. Ultimately, I was very pleased with Dominque and Derian's work. If I ever needed movers again in Texas, I'd reach out to Jackson's again. read more

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Thurman J.

Hello Paul! Thank you for the wonderful review. Being able to help…

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Gretchen D.

Elite 14

14 years ago

We were passed on to Jackson's from another company we found on craigslist, who called at the time they were supposed to arrive and said their truck broke down. I was skeptical, but at that point, what could we do? We needed our stuff moved. My husband called from our old house and said the guys were very nice and seemed competent. When they got here to our new place, they were so friendly, well-spoken (not that it really matters, I suppose, but it adds to the overall 5 stars), did not charge for an imaginary extra flight of stairs at our front entrance, like the last moving company did, and even offered to rearrange our garage storage to fit in our couch that I was going to leave outside in anticipation of a donation pickup (so that it didn't get wet in case it rained). Great movers! Will definitely call them again! (And $100 less than some of the bigger name local movers) read more

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Jenny C.

7 years ago

We've used Jackson's since 2008. I've recommended their services to all family and friends throughout the years. August 15th I had the best luck meeting Dominque and Ian when they showed up to move my personal belongings to storage. Competition is tough in this business. However, using a service that you can trust...is another thing. Highly recommend this business for ALL your moves. read more

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Charles R.

8 years ago

I was referred to this company from a friend of mine who had nothing but great things to say about them. I had Jackson's Moving move and set up a very fragile crated piece for me. This was over rough terrain and less-than-ideal surroundings. It was a delicate scenario, and they were nothing but professional and amazing from start to finish. I will more than happily use their services again anytime I need help, be it a fragile and valuable piece or my whole house. They were on time, very friendly and courteous, and very careful. I highly recommend them! read more

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Suzanne D.

14 years ago

Jackson's Moving did a great job! I emailed to ask about pricing and heard back shortly to answer my questions. Their rate was much better than a lot of quotes I had received and they were open the day we really wanted to move. The day of the move they called an hour in advance to let us know they were on their way and right on time. We hired three movers to come in and move our 3 bedroom/ 2 bathroom apartment. They were great at walking through and getting a look at everything we needed to move and dive right in. They even helped us break a few things down in order to have them better fit in the truck but left as much intact as possible. All of the movers were super friendly and were sure to ask questions along the way if they were not sure. I was really impressed with how well they packed the truck and how much of our stuff were able to fit on one truck. When we got to the new place they unloaded quickly and helped put back together anything we needed. The only reason I didn't give them a 5 star review is for their confirmation process. My suggestion is for Jackson's Moving is to put in place a better process to ensure everything is correct and confirmed before they show up the day of. I emailed a week before the move to double check and got a response but it would have been nice to have received some sort of confirmation receipt with all the information to be sure everything they had written down was correct before asking. All in all it was a great experience! read more

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Melissa E.

13 years ago

I can't say enough good things about Kyle and Abraham, who moved me from Austin to Dallas this past weekend. They called 30 minutes prior to arriving to give me a heads up and then arrived at the top end of their arrival range time. They were VERY careful with my items, making sure not to scrape my walls, wiping their feet when they came into the condo, etc. Having strangers in your house touching your valuable belongings is disconcerting at best, but Kyle and Abraham were super personable, polite, and funny. We chatted and laughed and it all went very smoothly. We were loaded up and ready to roll in 2 hours flat. I couldn't believe how quickly we were done! We arrived in Dallas and they unloaded the truck in just an hour, putting everything right where we wanted it. They never uttered a complaint or gripe the whole way. They were super friendly and I couldn't have asked for a nicer, more considerate crew. I wish I were still in Austin bc if I need to move again, I want to ask for Kyle and Abramam! Thanks so much for a move that far exceeded my expectations!! read more

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Samar P.

12 years ago

Firstly, I would like to apologize to my movers for posting this so late. I moved on Saturday, April 5th, and (I believe) it was Kyle and Abraham who helped me move from my third story apartment in north Austin to a second story house in Leander. I had never used a moving company before because I worry about things breaking, getting lost, and my complete lack of control when putting my valuables in other people's hands. I read almost half of Jackson's reviews before booking them, and I am so glad I did. They had a morning job, so we booked a 12-5 slot, but they finished early and called me around 10:15 to let me know they could be at our apartment by 11. We were at our new house painting and were trying to finish the job before moving our furniture and boxes. When I explained the situation, they were willing to wait just a little for us to get ourselves sorted before meeting them (and we were their last job of the day, so this was pretty nice of them). I have never seen two men move so quickly in my life! We also had so much stuff that my husband and I were planning on loading up our two cars (that we had taken to meet them at the apartment) with boxes, but they insisted on making sure everything fit in the truck, and they did. Not a single thing was broken. We lost a knob on our coffee table, which had been broken before, and a small bookcase got scuffed on a side that we don't see. All in all, I would call that a huge success. Abraham and Kyle were courteous, personable, easy to talk to, and most of all, extremely efficient. I will be recommending this company to all my family and friends who move in the future. read more

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Thurman J.

Hello Samar,…

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John B.

10 years ago

Milton & Armando moved a piano I bought and did a fantastic job. They were careful and friendly. (And contrary to what another review said, they arrived in a truck with "Jackson's Moving & Delivery" on the side with their logo.) Even better, the owner was incredibly patient and responsive when -- in a mistake fully my own -- I told them they had failed to show up. It ends up that I was wrong and forgot to call back and confirm the appointment time as they had asked me to. (I was purchasing a piano and told them I needed to confirm the time with the seller and then forgot to call them back.) Despite it being my goof, the owner worked late to arrange a move for the next day. It was unnecessary on his part but this company clearly goes above and beyond to ensure their customers are happy. read more

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Anita W.

10 years ago

On a friend's recommendation, we got a quote from Jackson's and booked them. They were super responsive and communicating with them was hassle-free. On the day of the move, they called to say they were on their way and they arrived ON TIME. They moved our 2x2 in 2.5 hours and were super professional. Their prices are really, really reasonable and they were definitely the quickest and easiest I've worked with in Austin. My only advice is to make sure you are 100% packed before they arrive. I was out of town all week before the move and was still packing at the very last-minute (like, literally still packing boxes when they showed up). As a result, they left some things behind. I wasn't giving them good direction since I was busy and the things that weren't packed well or marked, didn't get moved. I don't fault them for that. They're just trying to move you quickly! Everything that was left was easy enough to take ourselves after the fact. Still, I'll be sure to pack properly in plenty of time next time I move. In summary, 5/5 will call Jackson's again! read more

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Docv R.

10 years ago

Awesome and professional. Very careful not to damage the furniture. I have used these movers for the past 5 times and will recommend them to anyone. Milton and Rex took good care of us and hope they continue the outstanding work. Thanks guys. read more

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Jim C.

8 years ago

James, Ray and Malcom were great. We were worried about time, so they arrived extra early as promised and seemlessly moved our house in about 4 hrs. Will definitely use them again. read more

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Jenny B.

14 years ago

We used Jacksons moving for a recent move from an apartment to our first home and were very happy with the attention to detail and care that the movers took in both transporting our things as well as being careful not to damage the new house! We had them do a pack and move, and I am glad for the help, as moving can be such a daunting experience that I would never do it without movers again. They showed up on time with the boxes that were required for the pack and move. Matt and Alberto were friendly and professional - we chatted during the packing, and I was surprised and impressed by their constant genial attitude despite moving so many things in 102 degree temperatures from a third story apartment. We had a lot of things and only one item was damaged in the move - the glass from a framed piece of artwork (and we had a number of framed art), but they were quick to volunteer to pay to have the glass replaced - and seemed genuinely upset about the damage. Their pricing was fair, and is one of the few companies that doesn't raise prices for having to deal with stairs - they just had a flat hourly fee (plus the cost of boxes). read more

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Miran X.

7 years ago

It's been over 7 years since I wrote a review on yelp, even my user name is a nickname I haven't been called since then. However, today warrants a yelp review. Over 3 weeks ago I scheduled Jackson's Moving and Delivery movers for a Sunday. On moving day, The movers, Daryl, Kaleb, and Dantinique arrived in the scheduled arrival window and got to work quickly. We were moving from a 3 bedroom, 2 story place and had some large pieces of furniture on the 2nd floor. They were careful, efficient, and extremely nice. I even threw a bit of a loop because I forgot to mention that we needed to move our washer and dryer (Originally when I scheduled the move 3 weeks ago, we were not going to move the W/D) and they made it work with no issues. Upon arrival at the new house, they asked where everything needed to go, set up the beds, tables, and hooked up the W/D. Overall we are more than pleased with these guys. Moving is stressful and these guys were the best movers we've ever had. Thank you Daryl, Kaleb, and Dantinique! read more

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Thurman J.

Hello Miran! Thank you for the feedback. We’ll be sure to let the…

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Laci S.

8 years ago

Darryl and Gilbert were THE BEST during my move from Austin to Dallas. I cannot say enough about the way they took care of of me during such a stressful and emotional time. Nobody likes moving--but they made it easier on me every chance they could. They were ON TIME, worked hard to get the job done quickly and brought all of my furniture to me in the exact same condition as it left Austin. Not to mention I moved from a house to the 3rd floor of a townhome. They did not slow down once and did all of the work with TOP NOTCH manners and a smile to boot. The level of hustle and care was second to none. LOOK NO FURTHER for all of your moving needs. These guys have you covered. read more

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Nicole Z.

7 years ago

Kaleb and James were amazing! They moved everything out of our second floor apartment in south Austin to a house in Wells Branch in less than 3 hours. Everything arrived in perfect condition. They were very professional and friendly. This is the second time we have used this company and we are extremely satisfied again. They answer emails quickly and are happy to answer any questions. I highly recommend you use Jackson's for your next move! read more

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Thurman J.

Hello Nicole! Thank you for much for the feedback. We’ll be sure to…

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Mariah R.

8 years ago

Such a great experience and what a wonderful crew!! I made sure to get their names because I wanted to make sure Milton, James, Raymond, Malcolm, and Gilbert know how much we appreciate their professionalism and hard work. Great communication, very polite and professional, careful movers, and fast. Great price also and they also took great care to arrange things for us into a POD so that it would all fit. Thank you! read more

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Mikael T.

194

8 years ago

James and his crew were extremely professional, quick, and took great care of my belongings. I'm extremely happy with the service they provided. read more

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Matt S.

Elite 12

226

369

11 years ago

I scheduled a big move on relatively short notice and Jackson's was able to fit me in within a week. The move experience was really good.. The crew was very professional and i enjoyed the moving experience. The movers were courteous, skilled and fun to work with. My movers were Abraham, Albert, Christian, Daryl and Frank. Only one thing got damaged, but they immediately scheduled a guy to fix the item. Overall, i would highly recommend Jackson to move with! read more

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Shannon A.

7 years ago

Ray and Milton moved me on yesterday and did a awesome job! They were in and out in no time and very professional and will recommend any and everyone that are moving to Jackson's moving and delivery! read more

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Katie c.

11 years ago

Great experience. We had a last minute smaller sized move and Jackson's helped us out! They were able to fit us into their schedule, and the guys were on time -- actually about 15 minutes early, had great communication, and handled everything quickly. They moved things out of our apartment into our house and also moved some furniture & boxes out of a PODs and into our house. Whole process was easy. Highly recommend them! read more

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Claudia B.

8 years ago

Highly recommended. They were easy to plan with, they called when they were on their way with an accurate ETA (the earliest possible time in the window I'd been given), they were FAST, and Ray was fun and friendly, not to mention a powerhouse of moving ability. (I didn't talk much with Daryl, who was mostly doing the on-the-van part of the job.) They packed and moved so carefully and cleanly and treated my stuff like they would their own. Nothing came to the new house with so much as a light scratch. I'd absolutely use them again. read more

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Leah S.

8 years ago

They were awesome! Daryl and his team packed up my things and moved them so efficiently. They were organized and did not draw out the time. All our things were well cared for and they took care to put things in the correct rooms after the move in such a way to make unpacking easier. We moved from one three bedroom house to another and with a toddler, so this was extremely helpful to us. read more

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Dan R.

5 years ago

The movers were very careful. One small item was broken and they immediately let us know and apologized. It was not really their fault and the honesty was appreciated. We will use them again and plan to request the same crew. read more

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Ellen T.

113

8 years ago

Just yesterday, in the unreasonable, sweltering August heat, four of Jackson's Moving's finest loaded our belongings from one house and unloaded them into our new house. These guys could not have been more cheerful and professional. They worked nonstop! Darrell, Milton, Ray (Ramon) and James did an excellent job and were a pleasure to work with. Stop searching for other movers and just hire these guys. Their price was very reasonable. read more

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Perla C.

8 years ago

Daryl, Quay, and Gilbert moved some very heavy prices of furniture from a second story apartment. They neatly wrapped it all and efficiently all the while showing a professional attitude. Highly recommend this company to folks- great price, hard workers, and friendly service!!! Support local businesses, y'all! read more

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Shawna C.

146

12 years ago

Thurman Jackson's crew was amazing. I hired them for a client who was moving here in town and they did a great job. They were friendly, professional and took great care of all the boxes and furniture. Abraham and Albert were the crew the first day and weren't able to move one monsterous bookshelf trio, so they came back (for free) the next morning with Kyle and Brandon and maneuvered that sucker safely into the new study. They were careful, detailed, and super friendly. A+! read more

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Thurman J.

Hey Shawna,…

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Greg N.

7 years ago

They definitely live up to the hype. Arrived on time. Worked extremely hard and it was the fastest move I've ever had (and I've used lots of movers). James and Kayle were extremely professional and nothing was damaged during the move. Will definitely use them again (and would request these same two gentlemen)! read more

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John B.

7 years ago

I used Jackson's the other day and they were fantastic. Ray, Milton and Kaleb showed up early, got everything loaded quickly and efficiently. All the while making sure my stuff was well protected. They were also really friendly. The overall experience was very positive. I'll definitely use Jackson's again next time I need movers. read more

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Leah E.

292

7 years ago

I cannot recommend these guys enough! Caleb and Milton are bad asses. They loaded up their truck, drove 20 miles across town, and unloaded the truck in less than 2 hours. They were extremely polite and asked where we wanted everything to go once we got to the new place. I will be using them any time I move from now on. read more

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Anne H.

7 years ago

I join the legions giving five-star reviews to Jackson's Moving, a local business staffed with personable, careful, and strong individuals who completed my move quickly, efficiently and at a competitive rate. Thank you, Jackson's! read more

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Daniela D.

8 years ago

Truly amazing service! They exceeded our expectations, they were quick, punctual and very efficient. They helped us out with everything and were super careful with our furniture. They had the best attitude, I definitely recommend them. read more

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Justin F.

9 years ago

When Matt and Greg finished my move, I knew I needed to leave a five-star review on here. They were fast, efficient, and friendly, not to mention the price was very reasonable. Then that night after a long day of moving I sat down to watch TV only to discover that it was broken at some point during the move. After contacting the office and discussing this with them, I wish I could give them 1,000 stars! My concern was handled with immediacy - the owner bought and delivered to me a new TV in less than 48 hours. Simply amazing customer service. I couldn't recommend this company enough. They were easy to interact with and always very responsive, not to mention cheaper than many other companies around Austin. Issues are bound to happen sometimes, and I have confidence that Jackson Moving would handle them with grace and with the customer in mind. Will be using them for my next move. read more

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Alexa S.

5 years ago

Great service at an even better price. Mojo and Noah helped me move in to a 3rd floor, stair only apartment today. They came with a positive attitude even though I'm sure they'd had jobs before mine (my move was in the afternoon). I couldn't have been happier with their service. read more

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Chris D.

14 years ago

This company moved me today (5/31/2012) and it was by far the best moving experience I've had. They charge by the hour and don't ding you for "heavy boxes" or having more items then you indicated on the appointment call. Hourly rate + efficient workers = moving succes. read more

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Sarah M.

145

12 years ago

These guys were so awesome. Abraham (which I believe is the right name) was the main guy and he was so professional. They showed up at my apartment and helped me disassemble my son's bunk bed then helped me set it up again. The big kicker was that my apartment entry was too narrow and odd angled and they had trouble getting my couch through the door. They tried so many different things (removing the door, removing the legs on the couch) as they were trying everything they could so I could keep my couch. There was even one point where I said "just shove it as hard as you can" and the driver said "no ma'am, I am afraid I will damage it." I moved into a third story apartment and it was a lot of work, but you never heard these guys complain or anything. They were 100% respectful and just kind. Your tag line on the side of your truck "treat people like you want to be treated" is spot on. I will call on these guys again, that is for sure. Although I did not get to keep my couch, (shame on me for not measuring the entry way before I moved in) i was very pleased and it was WELL worth the price I paid. Use these guys!! Sarah read more

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Thurman J.

Hello Sarah,…

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Chris B.

12 years ago

We reserved a moving company a little later than we should have, but Jackson's gladly squeezed us into their schedule. Other jobs in line ahead of us ran long, and it was getting late in the day, but when the Jackson's crew showed up, they were fast, considerate, and had great dispositions. It was a tricky move, too -- a mishmash of stuff moving out of one house, with some stuff going into another house and other stuff into storage -- but Jackson's got everything exactly where it was supposed to go. It was a long day for these guys, but they were pros the whole time. When we do this move in reverse in a few months -- out of our rental back into our remodeled home -- we'll be calling on Jackson's read more

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Thurman J.

Hello Chris,…

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Danny G.

205

7 years ago

Just used Jackson's Moving and Delivery for the first time today and they were awesome! They quoted me a time frame between 9am and 10am; I recieved a call at almost 9 on the dot letting me know they were on their way. Daryl and James showed up on time and ready to work. I had a sleeper sofa and washer/dryer that had to go up stairs and these guys knocked it out no problem and were very professional the whole time. I'd def recommend them and I will use them again for future moving needs. Thanks guys! read more

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Todd K.

10 years ago

Awesome & highly recommended! Daryl & Rex were great! They unloaded my moving truck super fast, were very careful and placed everything where I requested. Not that I'm looking forward to moving again, but whenever I do, I'll definitely use Jackson's again. If you want the job done right by friendly and courteous movers that will treat your stuff with utmost care, contact Jackson's. read more

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Ronghuo Z.

9 years ago

I requested the moving service and I replied email at 6 am and 8 am on Saturday (how serious I am about this request to do that...) about the information requested. The emails were not clear so I thought it was done and I had reserved the spot after the email at 8 am. I missed one of their emails later on and they sent me another email requested further information. I replied that email in 30 minutes and they told me my spot has been booked by others and provided me with a 12-5pm or later window of arrival time. I requested for a precise window if possible but received a phone call from them yelling at me saying that it was impossible. Probably my 1 bedroom apt moving is a too tiny business for them to show their care. read more

Business owner information

Thurman J.

Before anything, we'd like Yelpers to know that we did not provide…

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Rusty W.

168

194

8 years ago

I have moved a lot! I have never had such a flawless experience! The guys were awesome, went above and beyond got it all done very quickly! I wish I could hire them for other services too! Nothing scratched damaged or bumped. We had large furniture which had to go to the second floor and they came up with some pretty creative ways to do it! They worked harder than fours guys combined! You won't regret! read more

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606 W 51st St
Austin, TX 78751
Directions
(512) 945-0980
Call Now
Visit Website
http://www.jacksonsmoving.com

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Does Jackson's Moving and Delivery take credit cards?

Yes, Jackson's Moving and Delivery takes credit cards.

From the Business

Specialties

We're a locally owned and family operated Home/Apartment/Office moving company with over 5 years experience. Our well trained and professional movers will assist you in all of your moving needs. Unlike several other movers, Jackson's Moving and Delivery is licensed and fully insured. We are available 24 hours a day, 7 days a week and specialize in last minute moves. Customer service is our number one priority and we ensure that our clients have the best experience possible.

History

Established in 2011.

After many years of working in the moving industry, we decided to form our own moving and delivery company. Our mission is to provide our customers with the best moving experience possible; customer satisfaction is our highest priority. Jackson's moving and Delivery is family-owned and operated out of Austin,TX. Since our company opened its doors in 2011, we've treated every customer like they are a part of our family because this is the ONLY way to treat a customer. While other companies may seem similar, Jackson's Moving centers around your satisfaction and provides the best service in town. Don't let just anyone move and handle your valuables! Try us out, you won't be disappointed.

Meet the Business Owner: Thurman J.

Thurman is the proud owner of Jackson's Moving and Delivery. After many years of working as a mover, he decided to form his own moving and delivery company.

More Info

Hours

Ask the Community - Jackson's Moving and Delivery

May I get your email address please? Thank you!

Hello Sarah! Our email address is: cinco.jacksons@hotmail.com

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Review Highlights - Jackson's Moving and Delivery

“Daryl and Ray delivered a stellar experience along with our belongings to our new apartment quickly and safely.”

Mentioned in 49 reviews

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Felicia W.

10 years ago

Exceptional in EVERY way! I was SO worried about moving. But I needn't have been. Why? Because I chose Jackson's Moving and Delivery to do the, well, heavy lifting. Milton and Juan (my movers) were truly extraordinary, not just as hard workers, but as great human beings as well. They were kind, friendly, polite, and just downright wonderful in every regard. They showed up on time (calling beforehand, as I was told that they would), explained everything to me, and, when they actually began working on the move, I just stood back and watched in absolute amazement, thoroughly impressed by the care they took in wrapping all my furniture in protective covering BEFORE they moved even one item. And, then, when the actual moving of the furniture began, my oh my, how quickly Milton and Juan worked! It didn't matter that, by 10 am, it was already a VERY hot Texas morning. Down the staircase they carried the furniture, oh so carefully, over and over and over again, stopping only briefly to drink some water. Up and down, up and down, up and down, until they had moved all the items from my apartment and onto their truck. And the same speed and care ensued when they had to unload the truck, and carry the furniture up two flights of stairs to my new apartment. For each piece of furniture, I was asked by both Milton and Juan, just where I wished the specific item to be placed. and, when I told them, they complied most readily. Even with the morning heating up, they just worked and worked and worked. And, then, before I knew it, everything had been moved. In record time, I am sure. Wow! And, yet, even after the work was done, Milton and Juan were still the same kind, friendly, polite, and downright wonderful individuals who had shown up at my apartment to begin the move. Milton quickly toted up the cost (which came to just about exactly what I had expected it would be) and the transaction was completed. And this was just their first move of the day. There were still two more projects for Milton and Juan that Sunday, two more moves in the Texas heat. And I have no doubt that they completed those assignments in the same dignified manner in which they had completed mine. The bottom line? Forget the hype I know you have read or heard about some of the other moving companies in the Austin area. (You know just which companies I am referring to, dontcha?) If you want to have your valued material possessions moved carefully and quickly by courteous and professional individuals, call on the folks at Jackson's Moving and Delivery. You will be SO glad that you did! P.S. A great big shout-out to Milton and Juan for all your hard work in the merciless Texas heat. Your professionalism, courteousness, and positive attitude, especially under less-than-ideal working conditions, speak volumes about your character. Good luck to both of you in all your future endeavors! Thanks again! read more

Alison S.

10 years ago

Such a great experience! The movers arrived exactly when specified (the email from Jackson's said it would be between 9am-10am, and the movers called me a little before 9 to let me know they were about 20 minutes away. They were very friendly and efficient, moving my second floor 1 bedroom into a second floor 2 bedroom further north in exactly 2 hours! I had a couple of VERY heavy boxes of books, and they handled them like champs. The guys were also very careful with my furniture & checked in multiple times to see if I wanted stuff that wasn't boxed up moved (hanging art and other odd objects). I didn't because I still needed to clean out some stuff from my old place that wouldn't be going to the new apartment, but I appreciated them asking. I do have a response for Hillary M.'s review, because I believe her one star rating is unwarranted. I found out about Jackson's through Yelp and a coworker who also said using Jackson's was "the best decision she's ever made," and I reached out via email about a month ago for a quote. I asked how much my move would be and if they had availability on July 16th. I got an immediate reply within a few minutes of submitting my question saying that they didn't have any availability but they would let me know if anything opened up (i.e., the same email Hillary M. received.) Granted, it was a little jarring to get an immediate no (as no one likes to be told no) but instead of getting upset I replied to the email asking if they had any availability on July 23rd instead - which they did! I then realized that I would actually be out of town the weekend of the 23rd, so I asked again if they had any availability on the 17th instead and it turns out they did. They swiftly scheduled me in for the 17th, and the rest is history. I found Jackson's to be very accommodating, incredibly nice, and refreshingly upfront. Keep in mind, with close to 300 5-star reviews, these guys are BUSY (The two guys who moved me and my super heavy boxes of books - in the Texas heat - were onto their next job as soon as I paid and we shook hands.) especially during the summer when everyone in Austin seems to relocate. Maybe a word of advice for anyone wanting to reach out to Jackson's for a quote or general information would be to not be so sensitive. This is obviously a business and of course they want to make money (so they want to be hospitable), but Memorial Day through Labor Day is peak moving season. They might only have time to respond bluntly because they have some houses to, you know, move. read more

Lindsey G.

14 years ago

I think I have only left one review on Yelp before, but my experience with this crew is worthy of another one. My hubby and I have always moved ourselves, but figured we'd let the pros do it this time because, let's face it, moving sucks and it stresses me out. I found Jackson's through all the positive reviews on Yelp and after getting several quotes, Jackson's was by far the best. From the moment I submitted the RFP, the experience was great. Someone got back to me the next morning and what I was quoted over email was the same as when the guys showed up today. Awesome. :) I actually organized my move with the owner, Thurman and he was totally up front about their fees, schedules, etc. plus he's just a super nice guy. The team at Jackson's kept me apprised of the schedule the whole time. I knew when to expect them and they called before they actually arrived. Matt & Roberto showed up ready to rock even though we were the second move of the day. These guys are machines! Matt was really personable and professional; it's impossible not to like him. Roberto is a man of few words, but he is a BEAST. This guy can probably carry a couch by himself. Matt and Roberto worked their butts off and had us into the new house in 2 1/2 hours. Are you kidding me?! They even deducted the time spent on stopping for gas, and that kind of honesty is awesome. I can't say enough about these guys. It really was the most painless move we've ever had. And Thurman even called me after the move to see how it went it! These guys are a class act. If anyone doubts what I say, feel free to contact me and I'll say it all in person. And for the doubters out there, no...I didn't know any of these guys before today...but I am so happy I found them because this was the best move we've ever had. :) read more

Jessica H.

6 years ago

In March, I heard about Jackson's Movers from my mom - she said they were on time, very polite, and efficient so I decided to give them a try. This was my first time hiring movers and they have absolutely spoiled me. When it was time to move out of my Austin apartment, they gave me a heads up on when they would be arriving and were right on time. They got right down to business and came prepared with everything they might need such as dolleys and wrapping material to keep things from getting wet or out of place. It did start to sprinkle so I was extra thankful for that protective wrapping. Mike and Mojo worked well together, were very careful, and handled a few unexpected situations like pros - I was highly impressed. They executed the game of Storage Tetris and everything fit nicely! (Talking with my mom after my move turns out they were different set of guys so there are at least four great guys to help you out!) Update: In April, my mom and I hired these amazing guys to help move my mom again and Mike and I recognized each other. This time he was with Kaleb and I can confirm that Jackson's Movers has at least 5 fantastic movers that are all nice, efficient, and fun to talk to. Side note: the protective wrapping material is loud when its being unrolled - so you might want to keep skiddish pets away in a different room. These guys make it look easy and that just shows how much work they put into what they do. I have recommended them to my dad as well and I am pretty sure we are on the schedule already! read more

Marenef M.

10 years ago

Jackson's Moving came highly recommended by a friend and I could not be more happy with the service they provided. A couple weeks ago we moved and had the worst moving experience with the mover we chose (Jackson's was already booked the day we needed). They showed up 6 hours late, left paint on our walls, scraped up our washer, and didn't deliver on any of the services they sold me on as standard. I was not looking forward to having to get movers again to collect the items the original mover didn't get to. This time I took Jackson's fist availability. We were originally given a time frame of noon - 5pm (or later). They were early. Our move entailed multiple stops and a couple different people meeting with them and I was concerned that I would have trouble having someone at all stops because I wasn't expecting them until later. Daryl was absolutely FANTASTIC. He went to two stops, got everything loaded and ready, and then worked in a lunch break to give my mother time to connect with them. They were so accommodating and efficient, not to mention the most reasonably priced option I found. I am SO happy we were able to have them move us this time around. I cannot speak highly enough about Daryl and his partner. I would suggest them to anyone needing moving services. I know my parent's were impressed as well and were already talking about contracting their services for my sister's move before they were even done. If there was a 6th star available I would give it, they were just that good. read more

Nathan W.

12 years ago

Chose Jackson's Moving and Delivery because of all the positive Yelp reviews and was certainly impressed by the work I saw. They moved us from an apartment to a residence in four hours and were everything the other reviews write about them -- courteous, on time, professional, fast, and friendly. The one thing that I wanted to comment specifically on was how the company handled probably the worst part of being a moving company - items damaged during the move. The very first item brought into the house was a flat panel TV and, unfortunately, the base had been broken in transit. Not a good start to a move! However the guys were very apologetic about the damage and made no bones about their willingness to make good on a repair or replacement. Thurman Jackson actually called me the next day to apologize again and offer to pay for a replacement TV base. It took me a couple of days to locate a suitable replacement and provide the information back to Thurman, but, within seconds, he replied back with the order number and delivery information of the new base. It delivered yesterday and matches up just fine. It's easy for a company to get good reviews when everything goes exactly how it should, but it gets harder when things go sideways. Jackson's is getting five stars from me not just for the move, but for what they did to turn around the one unfortunate incident in the whole thing. Thanks for being such a stand-up company! read more

Jasmine B.

1 year ago

I've used Jackson's Moving and Delivery since 2013 for multiple moves -- most recently in 2021 -- and until now, I always felt I could rely on them. Unfortunately, this most recent experience was a huge deterioration in professionalism and accountability. I was told the move would begin at 9AM, and I expected us to wrap up by 2PM. The crew showed up an hour late. In the middle of my move, the crew left half my belongings on the truck and half in the hallway, then sat in their vehicle for nearly two hours waiting for rain to pass. During that time, the rain only worsened, and the delay created unnecessary chaos. I had to delay appointments with handymen, causing additional upcharges because I was forced to reschedule last minute. Once they finally resumed, they rushed the job, resulting in a bag of Bath and Body Works candles getting soaked and half of them breaking. I was not offered any compensation. Even worse, they left my laptop bag and backpack on the truck. Despite promising to return them later that day or early the next morning, I didn't get them back until a full day later. This delay disrupted my work, threw off appointments, and affected meetings with my own clients. This was not just a fluke -- it was a complete breakdown in reliability and communication from a company I used to trust. I genuinely hope they take a hard look at their current operations, because right now, I cannot recommend them to anyone. read more

S E.

7 years ago

I'll get my complaint out of the way and then how the two movers made up for it. They waited until the end of the hour window we agreed to meet to tell me they were running late due to a tire blowout. When they arrived 90 minutes late they mentioned something about the tires being worn down. So, a preventable mishap, but that's on the fleet manager rather than the movers. Now all the kudos: 1 - I asked the guy in charge if the travel fee could be waived due to their lateness and it was, without any hesitation. I appreciate staff being trusted with these things without having to call a supervisor. 2 - The job was moving one sofa sleeper from house A to house B, and another sofa sleeper from house B to house C. When we got to house C, the sleeper wouldn't fit through the doorway of the room it was going in. They had to remove not only the door to that room, but the one across the hall as well. They got it in without damaging the sofa or the woodwork. 3 - The two movers were professional, courteous, and didn't cut any corners preparing the items for each leg of the move. 4 - The response to my request for an estimate in the first place was very quick and they fit me in on my first choice of suggested dates. I emailed one other highly rated local moving company and still have not heard back. I would not hesitate to suggest this company to a friend who needed a mover. read more

Matt W.

12 years ago

I could not be more pleased with the service I received from Jackson's Moving and Delivery. This was my first time using a moving company, and Jackson's came highly recommended by a co-worker of mine as well as Yelp, so I decided to give them a shout. I am confident when I say, if I ever have a need for movers again, I will ONLY use Jackson's Moving and Delivery. - Booking a time for my move was quick and easy (I made a request online; I received a phone call soon after to setup a date/time; they called a few days prior to my move just to confirm everything was set; and then once more an hour before they arrived). - Jackson's rates are very agreeable (in some cases, 20-25% less than other companies in the area), and there were no hidden fees or less-than-moral tactics to get me to pay a little extra. - Abraham and James arrived during the window of time we agreed upon, they were polite and professional, moved everything in a timely fashion, handled my possessions with care, and were more than glad to help me arrange everything once it had been moved. Furthermore, they seemed to enjoy their work and never made me feel like I was asking too much. If you are in need of movers, there is no need to look further. Save yourself some time, and call Jackson's Moving and Delivery. read more

Susan S.

13 years ago

I have moved a lot and I knew what I was in for. So I did my research ahead of time on Yelp and settled on Jackson's Moving. I was not disappointed. These guys are terrific! I scheduled them in early December for a January 4 move. Thurman was very helpful when we spoke on the phone. He couldn't guarantee whether or not I'd get three guys because someone had quit. That was fine. Well 3 guys showed up a little early and ready to work. I had had to go out of town (death in the family) so was a little behind in boxing everything up and frankly had trouble keeping up with them. They were fast, fast, fast! But also very careful with everything. They wrapped every single piece of furniture. And they were very careful when they loaded and unloaded it. Did I mention that it was cold and rainy that day? They didn't care and it didn't slow them down one bit. Kyle, Victor, and Eddie moved like a well-oiled machine. Their attitude was fantastic. You could tell they love their job. If they had a question, they asked. If I had a question, they answered. Always polite. Always cheerful. Thurman actually stopped by at the new location to make sure everything was going smoothly. Something I've never had another moving company do. I will definitely use them again. read more

Brandon S.

10 years ago

Nothing but good things to say about Jackson's and Rex, Milton and Matt! Firstly, they were right on time with a phone call to let me know how far away they were and a time frame of arrival. Secondly, they are just plain nice! They noticed how much prep work I had done and how much I was already taking to my personal vehicle and encouraged me to take a break and relax because they were there to take care of everything from then on out. Next, they had everything moved out of my old place in about a half hour (that's with two flights of stairs) and into my new place in as much time (if not less). They were so friendly and helpful! In fact, I only anticipated that they would help me move "the big stuff", but they offered to help me move a lot of the smaller things that I just figured I'd do myself (cable box, modem, playstation, television, etc..). Once we got to the new place they even offered to help me piece together much of my furniture that had to be disassembled for the move. They are very responsive to inquiries, as well. Even after booking the move, I emailed just to confirm (a few days before the move) that we were still on, and they got back to me within minutes! I couldn't have asked for a better team to help me! Thank you! read more

John A.

8 years ago

Thurman Jackson is a good family man, and a semi-celebrity pillar of the community. There are a lot of parasites moving into our town, and evidently those with a lot of free time think that they have free license to run him down, and impact his ability to provide for his family. A person who identifies as George T. has accused Thurman's people of outright theft on this website. That alleged theft did not occur. It's as simple as that. The world is full of bad people, but they don't work for Thurman Jackson, and he isn't one of them. Now, in pure theory, I'm all for a good old-fashioned insurance scam, but the scumbaggery associated with running a small businessman into the ground to make a couple of delinquent car payments is a bridge too far. One should consider the source when scumbags from failed states come down here and impugn the reputations of people that have been building our communities for a decade or more, and actually do the heavy lifting. George T. should take counsel, and bring his complaints to a court of law, or shut his slandering mouth. The douchebag. George T. should be ashamed for impugning a good family man like Thurman, but, he isn't, because that does not suit his narrative read more

Josiah C.

13 years ago

I rarely review on Yelp.com becoz quite frankly; I'm too lazy to be concerned with it... That is until I had the privilege of having Thurman and his guys at Jackson Moving pack up all my belongings and deliver them to my new home. I had been debating hiring a mover, typically I do things like this myself, but I figured what the heck let's give it a go. When I called Thurman the first time I was immediately appreciative of the way he went about conducting his business, it's like talking to a friend when you speak with him. His rates were very competitive, I called around quite a bit, and his ability to put me at ease on the phone and explain the process of how things would proceed was amazing. Once his guys showed up, on time, they quickly got everything packed up and loaded and then equally as quick had them at the destination and were unpacking the truck. I usually break at least one item of mine during the moving fun when I do it by myself but these guys didn't break anything!! I would recommend Jackson Moving to anyone looking for value, both in price and exceeding my expectation and frankly changing the way view moving. Thank you guys, I really appreciate it. read more

Becky M.

14 years ago

Our office moved from Marble Falls to Lakeway at the end of March. I had a mover scheduled a month in advance to make the move. My son was also scheduled to move from his apartment just two days before our office move, so I decided to use the same movers. Five minutes before the movers were scheduled to arrive at my son's apartment to begin his move, he received a call stating the truck would not start and they could not do the move. Oh, and by the way, they could not do the move for our office! What? No backup plan? Enter Thurman and Matt. These guys saved the day for both moves! They managed to get my son moved the same day and handle our office move two days later. They were professional and took time to protect all of our belongings, all for a fair price that didn't change along the way! It was also nice that they handled the small move with the same courtesy, enthusiasm and professionalism as the larger move. I think that is a testament to their high ethical standards! I will use them again and recommend them to my friends. I also recommend that you give them a call and if they are available, book them! You will be happy that you did. read more

Sean C.

10 years ago

I've used several different moving companies over the years, and Jackson's moving was by far the best and they saved the day for me. I had scheduled another moving company to move items from my garage and a POD back into my house after a remodel. The time came and went and they never showed up or called. After calling multiple times and leaving multiple messages that were not returned, I called Jackson's Moving instead and they said they could be there in 2 hours. Daryl and Milton showed up on time, were super friendly, did exactly what I asked and were super careful will all of my things. They didn't break or damage anything and treated my things with great care, which was a first in my experience with movers. The reason why they saved the day and why this was so important to me, is because my wife was 9 months pregnant at the time and after our remodel went over schedule we needed to be back in our house ASAP. Incidentally, she went into labor that night and so we cut it just about as close as possible. So while the other moving company dropped the ball and caused me much stress, Jackson's moving stepped in and saved me. Thanks Daryl and Milton. read more

Johnny G.

12 years ago

All I can say is it would have been easier with three.... But the two guys that did show up WAZ the BoMb diggity when it comes to movers. AB and ALBERT are rock stares all the way. They come in look at what trouble they are in for and then like little trolls go to work stashing all your stuff in the truck to move. Oh and don't play them at Tetris you will lose for sure after looking how they pack trucks. Long story short i moved on NEWYEARS! and these guys showed up happy and ready to work. Also take in to mind I had called a few places that said no we are not open but Jacksons said happily we are and want to help in any way. They will be the only ones I call for any move I make and Will request to be moved only by these two guys thats how far they impressed me and i don't like others moving any of my stuff so enough said. If y'all need some one to move you I would only pick this company in my opinion ... but all I can say is Thank You to the jackson moving company and Most of all thank you to AB and ALBERT you guys rock.. PS sorry for taking so long to post about using y'all Next move I hope AB and ALBERT are still there! Have a great NEW YEAR! read more

Jay P.

14 years ago

So I am new to the area and didn't know really where to go to get movers. I went to the from office of my apartment that I was about to move into and the leasing office gave me a flyer with Jackson's Moving and Delivery on it. I called up Mr. Jackson and spoke with him on how big my move was going to be and how much stuff I had. Now I am from LA and I know that moves can break the bank but I was prepared for the total. I almost hit the floor with how cheap it was going to be to move my items from one location to another one! Now taking into consideration how cheap it was going to be I was expecting a bunch of guys from Home Depot to show up and toss my things around into a flat bed truck. But once again I was amazed by the professional appearance of the crew and the care that they took to move everything. I am kinda picky as well but they catered to all my needs without bumping up the price or even giving me any guff. I now can see why these guys are always so busy with other jobs, its because they care about the quality if work they do. Quality not quantity! I would recommend Jackson's Moving and Delivery to everyone I know! read more

George M.

14 years ago

I used Jackson's when I moved from a 2500 sf house to a 2 bedroom apartment. I was closing on my house a day before I could move into the apt. Every other highly-rated mover that I called was unable to keep my stuff on a truck overnight. One guy actually told me to go buy moving blankets and rent a truck and they would load it for me. Huh? I kept searching. Thurman, Jackson's owner, worked it out no problem. We set up the loading for the end of the day and the move in for 9AM the next morning. Matt and Alberto came out and got to it. No messing around. They were loaded and out in less than two hours. I was a little apprehensive about the security of my belongings sitting on the truck overnight. After talking with Matt, I felt relieved about the situation. The overnight storage required a very reasonable fee. Next morning they were at the apt. right on time and again got to it. These guys were professional, courteous, and friendly. They treated my belongings with care. When I told friends how much it cost, they were all astonished at the reasonable pricing. Really, I couldn't have asked for better movers. read more

Heather S.

11 years ago

Jackson's Moving and Delivery did an excellent job-and I was moving into a 3rd floor condo...without an elevator. Extremely courteous and cheerful, they made the move into a pleasant activity and removed the pain and stress. They were prompt and communicated well. They moved quickly and efficiently while taking great care to avoid damaging anything. Nothing was broken, no walls were dinged, and I can't believe how quickly they got the job done-they really hustled. They were very patient when I needed to sort things to go into the condo and things to go into the garage. They also communicated very well about what time they went on the clock and what time they called it done-any rounding was in my favor, which is a very nice touch. My job was so big we broke it into two days. The first day I had Daryl Driver, Christian, and Albert. They were amazing! The second day I got Daryl again (hooray!) and Milton. They were also amazing. On both days, the guys showed excellent teamwork and coordination. They were absolutely wonderful in every way. Whenever I move again I will definitely call Jackson's. read more

Nan D.

6 years ago

I recently moved during one of the 105+ degree HOT HOT HOT days. Mike and Emeka from Jackson's showed up on time (in safety masks, of course) unfazed by the extreme heat. They went directly to work - non-stop loading. They drove to my new place with a quick arrival time, and went straight to unloading. They were so fast, I was amazed. I couldn't keep up with telling them where to put everything! They did not stop moving once. Incredible! Moving is so usually so stressful. Having these folks help was a plus. They were so friendly and pleasant and calm and professional. I felt like I was in good hands, which made the move feel okay, unlike the usual taxing experience it is. Jackson's is a tad bit more price-wise. I heard from a colleague that this outfit is top-notch. Since I've been in situations where the movers don't show up, or the movers show up and they are not professional, I decided, to spend a little more on a reliable local company. As far as the service I received, I couldn't have been happier (if you can be happy on moving day that is.) Nan read more

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423 Jackson's Moving and Delivery reviews that are not currently recommended

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423 reviews that are not currently recommended

Jackson's Moving and Delivery - movers - Updated July 2026

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