I've been coming to the location for 10 years and have been satisfied, until the last 2 visits. I brought my vehicle in for an oil change (which comes with a wash) after talking to the car wash sales staff, I purchased a detail. I was told that the amount I was paying was inclusive of the detail and the oil change. But when I picked up the vehicle, I was charged an additional $89 for the oil change. I thought the first time it was a misunderstanding, but the same thing to happen twice is a pattern of dishonest business. The only manager on site responded with "I wasn't the one you talked too" and "I have people I have to answer to". So not only is the staff dishonest, but they lack accountability as well. It's not a company I will continue to do business with. read more

Paid for a detail in 2019 and they're honoring it...still?! Talk about AMAZING customer service!!! Thank you Thomas and Jeff! And to the entire staff at this location, my car is pretty again! read more

Great service, however web page needs a lot of work Excellent car wash and unfortunately they don't make web reservations read more

These folks have it down!! I'm new to the area and needed an oil change. From the moment I parked I was greeted and all the options were explained. They do it all here - oil change, tune ups, brakes but even better a full service car wash and gas station!! Great service and a real good and fair price. read more

Jacksons Total Car Care - Fish tank in lobby - Oil Change Stations Near Me - Scottsdale, Arizona

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WORST CARE CAR PLACE EVER!!!! RUINED MY CAR!!! My car was ruined by Jackson's Car Care. I bought their sales pitch that they could replace the windshield and recalibrate the safety system on my 2021 Hyndai Elantra Hybrid and they messed up the computer system so bad, the car completely shut down and the dealership is having a hard time even getting it to start now. It lurched and conked out while I was driving, locking up and the entire computer system went crazy. The crash system was sending alerts to check the system so I know it was from them. My car only had 6700 miles on it and was a year old when they destroyed it. I called the corporate customer line and NO ONE has even called me back to get me a loaner car or offer to help at all!!!! They are HORRIBLE!!!! Don't let them destroy your car, too!!! read more

I have been to hundereds of car washes in this is my favourite. Not only are they quick but their very thorough. read more

Sorry guys strike 3! My wife insisted I give you another chance but sadly again it didn't come up to the expectations you promised.

Car wash oil change and auto glass all in one place

Came here for a oil change and inspection. I was buying a new car so shared that I didn't want to put much into it but also wanted to ensure it was safe for an upcoming road trip to Mexico. They did a thorough inspection and were honest about what was recommended and what was really necessary. I appreciated that. read more

Alex was great! Super friendly and knowledgeable about my vehicle. He shared a lot of important information about my vehicle and made me feel very comfortable in bringing my car here for any maintenance work. I honestly had such a great experience and will definitely be back. Thanks Alex! read more

Excellent customer service and employees are extremely friendly and professional. I drove my son's Ford Taurus into jacksons on Raintree and asked Alex for a quote on the brakes, and if he minded checking to see if my battery was connected properly, as the charging system light was on. Not only did Alex check it for me, but he explained it was the alternator that was the problem. I ended up getting the alternator and brakes fixed here, and Alex was so patient and understanding throughout the entire process. I don't understand a lot about cars and he explained the problem in detail and the prices for both services were extremely fair. They even threw in a car wash and checked the fluids for me. Highly recommend this place for anyone looking for a new mechanic in the north Scottsdale area. read more

took car there for oil change to avoid high cost of dealer but regret it. A week later the engine light came on and reader said something about possible oil leak as a result of bad connection?? I left message at jackson's website, "mike" called and said he was svc mgr and to bring back to his shop preferrably or to any one if nec. Left phone 480-678-3590. I called back and it was a man answering with wierd tag line; when I said i think i have wrong # he hung up quickly. Called HQ and told Liz what had happened, she said she didn't have any "mike" at Raintree location but took my message and said someone would call me back. This is all strange and I have huge misgivings about taking my car back there and regret going there at all. What a complete waste because I doubt they'll call me back now with legit. phone and I'll have to pay hundreds at dealer to have it fixed. read more

This is my second time at this car wash. The first time was on a light day where I saw 5 cars come into the bay, finished off and were on their way over the course of 30 minutes, while my car sat untouched. The manager was very nice when I brought it to his attention. He gave me a free "works" wash to use in the future. Today is the day I chose to use it. My car pulled into the bay, where 5 other cars had already arrived. That was at 10:02 AM. It is now 10:42 AM and I am still waiting. My car is directly in front of me and no one has touched it. Maybe I have bad luck here, but I will not be returning. My time is a little more valuable than to sit and stare at poor service for 45 minutes (and counting). At least this time it was free. The wash job was average, so I gave 2 stars. read more

Came here for a car wash and the nice serviceman helped me get my oil changed. Only took 15 minutes. Good quick service.

Excellent Service. I came for an oil change and Ryan the Mechanic Specialist did a fantastic job. Thank You

The only place I will take my car for a car wash! The entire team is amazing, Brittany is so sweet and wonderful too! 10/10!!!

The track is always broken. Been caught in their tunnel 3 times. Today again there was problems with the tunnel. 6 technician to try to fix the problem. Whole car wash took close to 45 min!!! read more

Great attentive service. Brought my F150 for oil change and wash. For me in and out in great time with great service. Highly recommend.

First time going here for an oil change and was very happy with the service. Brandon was awesome!! I had some other problems with my truck and he was able to give me a written quote right away. The cashier Kimberly was very kind and friendly. I definitely found a place that I will be a regular. read more

Very quick service! Cayden was very helpful and knowledgeable! The included car wash was a perk too!

I just had my 1997 F-250 detailed by Luis at Jackson's on Northsight. I couldn't believe it when I saw it! It looks like it came off the showroom floor. There is not a mark on it--it honestly looks like a new paint job (but shinier.) I would recommend everyone to treat themselves to this service-it's worth it. read more

Well I didn't want to do it but the care given specifically by a certain employee is very sad as they could care less about their job and the quality of work/care given to a customers car. I come here often and pay enough monthly to get both of my cars washed and cared for and I go through the auto wash many times monthly and the one person that is at the end of the line wiping down the car gives ZERO F*CKS about one's vehicle, this guy hits my fenders every f*ucking time with his brush so I have marks all over my fenders and they're just getting beat up every time I come here and these cars are not cheap I can tell you that! The man could care less about the quality of what it looks like and it looks like DOG SHlT every time I assure you, so I have to fix it every time I go back to the house, I have been taking pictures and video of the destruction being done every time to keep for further investigation into this man's damaging work being done not to mention he asks me every time for my sticker or ticket I've showed him countless times he sees me come through all the F*CKING time and asks me every time with out fail, I get that they receive a lot of customers daily but have some F*CKING PRIDE in your job or don't do what your doing there's no shame in making yourself aware that you shouldn't be doing that job. I hope a higher up fixes this issue because it's a major problem. read more

My daughter's car wouldn't start after getting gas.  I walked over to the oil change area, told Alex my plight, and he rolled over the jump battery.  Unfortunately, the car was completely dead. He did mention that he had a 3-year warranty replacement for sale, but then noticed the existing battery was purchased at AutoZone, which has a shop across the street.  A phone call confirmed that it was still under their replacement warranty.  Alex pulled the dead battery and even apologized for not having a team member who could carry it across the street with me.  I returned with the fresh battery, Alex dropped it in, and I was on my way. read more