very friendly and accommodating service. very trustworthy. This family operation services many…read morein the neighborhood and community.

DO NOT TRUST!! They either scratched the serial # off of my Rolex watch or replaced the watch with…read moreanother copy when they gave it back to me after servicing it!

They fixed my chain and clasp for a good price! Also they had helped thicken the clasp to ensure…read morethe pendant doesn't fall off. Cleaned up very nice!

Extremely friendly staff here!! They were able to assist me last minute at the end of the day with…read moreno appointment! And went out of their way to resize my ring last minute!! They go above and beyond for their customers!! Definitely recommend!!

Initially, I needed fresh catfish steaks, herbs and veggies for my Vietnamese soup I was cooking…read morelater in the weekend. However...in the right peripheral vision of my eye, Kim Hoan jewelry store was shining next to the grocery store I was walking up to. I told myself, "Karen, sweetie just go ahead and make that detour." The quality of Vietnamese jewelry is shinier for the higher karats, compared to some American jewelry. I may be a tad biased but you would get a better deal on the real Vietnamese jewelry. Any-who, the store owner's son, Trung helped me find the right style, size and length of what I envisioned and described to him. I tried on a few 18k and 24k bangles, and chose the yellow gold bangle with intricate designs carved into it. It was dang near close to what I was searching for from thickness of the bangle to its design. On top of it, I tried on a 18 karat (length 16 in.) yellow gold, semi-thick plain necklace. It's shiny just like my bangle. Prices were very reasonable for its weight and karats. The owner even shined my jewelry pieces with some black cream in a "nitrogen oxygen looking contraption." Excuse my lack of vocabulary with jewelry machineries and cleaners, but long story short: my jewelry was taken care of before I walked out. The only thing I wished was there were more design selections to choose from. The store only allows one customer in at a time for safety precautions. Masks were worn. Security gate was opened and closed upon permission of the store owners. Any questions, call this jewelry store. They specialize in jewelry repairs, trading, selling, and purchasing. White gold, yellow gold, platinum, amongst other styles available in display cases.

They don't repair any watch the right way, they fix up one problem in a watch and make another…read moreproblem so one goes back over and over to pay extra yo fix whatever problem in the watch. I don't recommend them after what they did to my Armani exchange watch

Store must've moved because it looks nothing like pics I've seen on Google. Visited over a month…read moreago for a custom ring and sent pics for what I wanted. Took a while to find a suitable stone and waited for when we could see it in person then the jeweler ghosted. Wasted our time here and I'd never recommend anyone else to either.

Quick service and very reasonable price. They were in the process of moving but still tended to me…read morequickly.

I came here for an earring post repair. Took a bit longer that initially quoted which was totally…read morefine my issue was the soldering of the post that I got put back on the earring was not cleaning up at all. It was a bit of a mess. I had to take a nail file to it in order to buff it off as it was too uncomfortable to wear. The work is holding up so I am happy with that, I just think if the time was spent to polish the earring, why Wasnt the site of the re-attachment also cleaned up?

I really enjoyed my experience here! They speak both Vietnamese and English. You can pay by Zelle…read moreor in cash to avoid credit card processing fees. I feel like my purchase was quite reasonable, and they were very transparent in where they source their jewelry and why they charge what they charge. They were patient as I took a couple of visits to figure out what I wanted. We were buying the jewelry Christmas week and they offered to have it ready Christmas eve. I will definitely be coming back.

I had my watch resized here and I am blown away with the service. The people here are kind and…read morehelpful. The resizing was perfect and I will be coming back again when I need a new watch or other jewelry!

I have always been fascinated with this place because I am a Rolex fan. I finally broke down and…read morebought a Vintage Submariner from Jonathan and was super happy. After about 3 weeks I started to think that a Vintage watch wasn't really what I needed and when a small bracelet issue came up, I took it back to ask them to look at it. While I was there we discussed my concerns about wearing an older watch everyday and he helped me find a much younger Sea Dweller, which is perfect for my daily routine. He was able to make me a great deal on re-stocking my original buy and sold me my new watch without any problems! He is great to work with and is extremely knowledgeable! Great store and I highly recommend Jonathan!

Disappointing experience with a rare vintage Rolex appraisal -- poor communication, unclear scope,…read moreand no meaningful follow-through. I went to Hal Martin's specifically for their Rolex reputation and explained that I wanted a thorough inspection and appraisal of an unusual vintage Rolex, with documentation to remain with the watch as part of its provenance. Tarang acknowledged that it was a vintage watch and never indicated that it was outside their expertise. Because they didn't have the proper tool to open the caseback, he sent me to Swiss Chronometers, referring to them as "my mechanical workshop." I followed his instructions, paid $216.50 for the inspection, and returned to Hal Martin's expecting the appraisal and documentation we had discussed. The process then became frustratingly disorganized. Photos and information I sent to Hal were not passed to Jonathan, so I repeatedly had to explain the situation. I also learned that the inspection report I expected would not be provided. Jonathan ultimately questioned the watch's authenticity because of its unusual 6636/6627 reference combination and suggested I take it to Rolex. I respect an appraiser's right to reach a different professional opinion. My issue is that I specifically sought their expertise before spending money. Had Tarang told me upfront that this vintage Rolex was beyond their experience, I would have gone directly to a specialist. I contacted Hal to resolve the matter privately. After one brief response, I explained the situation and followed up, but received no further reply. For a business dealing in high-value watches, the repeated breakdowns in internal communication, unmet commitments, and lack of follow-through from the owner showed a level of professionalism far below what I expected. This experience left me with no confidence in Hal Martin's, and I would not trust them with any of my watches in the future.

This jewelry is no good cheating I purchase the white gold men rings about 5 months ago the ring is…read morechanging color to little cooper I went to store ask them to clean they told me this white gold ring is 67% white gold and 33% is mixed.why they didn't tell me when I beginning buy it and they will change $40 to clean and no guarantee will be like white gold.im Hardy for everyone don't buy from this store DongTin jewelry.

I had a custom ring made and the outcome was exceptional. I emailed photos and throughout the…read moreprocess, communications was consistent and minor adjustments shared. Main stone 4.7ct, princess diamonds around entire band. I flew in to pick up the ring and was not disappointed! Trusted business, I will be ordering more custom jewelry. Definitely recommend!