I have a good customer story about Danny at the O'reilly's on Oxnard Blvd…read more He took the time to show me where the item was, or should be, and engaged in conversation with me. In my opinion, this young man shows us that being open to help others will create a positive experience for others. He is an asset for O'Reilly's and I hope they recognize him for it. Thank you Danny for your help that day!

Friendly and helpful staff. The main issue here is that when I have a question no one is available…read more They are restocking in the back or helping someone else. When I finally get someone they are really helpful. Overall better experience here than a different auto part store I went to just before

Everyone who works there is so very nice and super helpful. They patiently replaced our wipers!read more

Call quite often to get filters crossed for equipment. Always friendly and helpful. Fast delivery…read moreand very professional.

Called ahead and was told they could replace and install my battery. I jumped my truck and drove…read moreover, only to be told when I got there they couldn't do it because they were short staffed. So now my truck is dead in their lot. I asked if they had a portable jump starter I could use and was told they don't offer that anymore because one was taken. Then the employee joked that I should call AAA. That's not just inconvenient--that's completely unprofessional. You told me you could do the job, got me there, and then left me stranded with zero help. To make it worse, the employee admitted he wasn't very good at installing batteries. That's a training and leadership issue, not a customer problem. My wife had to load up our kids and drive out just to give me a jump so I could leave. If you can't provide a service, don't tell customers you can. And if you put someone in that position, at least offer a real solution instead of a joke.

I've been coming to AutoZone for as long as I can remember. This particular location has helped me…read moreso much and is always very professional. I highly recommend coming here!.

I ordered parts listed as in stock from Restoration Parts Source 6 weeks ago. They will not answer…read moremy calls, or reply to my emails. I contacted Dynacorn, since RPS represents them, and they, too will not respond to my calls! Do NOT order any Dynacorn parts! There is NO support from them!

I have to agree with the other reviewer. She took the words right out of my mouth…read more I recently discovered this place and was very impressed by the level of service. Milton was a pleasure to deal with, and extremely helpful. His wife was very helpful as well. He went out if his way to track down the parts I needed, which were hard to find. It's rare to find a shop like this anymore. It's run by the owners, and it shows.

Super Helpful I…read moreneeded a hard-to-find part for an older hybrid, and Sonik took LOTS of time looking for it for me! All the staff were friendly and helpful, and I had no trouble returning a part that wasn't the one I needed! Above and beyond service!

They have multiple mini flashlights I was interested in a couple different ones, but I couldn't…read moretest it. I asked can we please test it there was no help. I asked what is your return policy? He said there's no returns on electronics. I asked, may I speak to the manager Can you please explain your return policy he said no returns I felt this was a lie So I called a different O'Reillys in Oxnard to confirm with their manager and he laughed and he said yes that's not true. You can return it. Please preserve the package and your receipt and you should be able to return it within 30 days. You can't trust these guys if you can't trust them how can you purchase automotive parts that are critical? That's wild

Sooo Wife's BMW needed new wiper blades , have been getting…read moresupplies at this place for over 40 years ! So Base fee 38.00 and installed for free !! Yes free BMW parts ? 89.54 and cost of install Base is always busy for a reason Thank you Bob Launius

Great people and service. They get you in and out quickly. Make an appointment, makes things run…read moresmoother. They also provide shuttle service if needed.

Oh my God, this whole auto zone is so rude! They'll have you waiting in line for a long time…read morewithout even acknowledging you or saying they'll be right there! As soon as we walked in we can hear the manager yelling at her employees if someone can "answer the dam phone" this is such an embarrassing location.

I was helped by a nice guy, didn't get his name but he helped me install a battery! He helped me…read morelearn new things about batteries and luckily it wasn't too busy when I came in :)

I took a truck for a engine swap it never ran correctly first it broke down on me 3 times in the…read morefirst month. At first they were responsive and helpful and then they ignored my calls and texts. I had to take it to a different shop for them to correct the timing and the carb is still giving me issues and the truck still doesn't run. You get what you pay for with these guys

I wouldn't take your car or truck here. They rebuild my engine in my truck and refused to fix it…read moreunder the warranty..

Buyer Beware, will try to sell you junk motors and trans without testing them. They do not check…read moretheir products at all. Lost over $1300 doing business with them. Think twice before taking your business here or really inspect the items they are selling you.

Junior's great! I brought in a 2003 Toyota 4Runner and not only did he have low prices his service…read morewas unbeatable. I picked up a transmission from him and his neighbor installed it. I was out the door for approx 950. It's been a few months now and I can only say that I regret not finding him sooner. I could have bought my engine there lightly used and installed for 2,000 LESS than what I'd paid for in Los Angeles a few months prior. Osvaldos Auto Parts is going to be my first call from here out. Ask for Junior. He's great!

I had a simple headlight out but didn't notice until I was on my way home from work on Saturday…read moreafternoon. I stopped at a supply parts store first but they were closed even though it was 45 min prior to the closing time on their website, and the auto repair shop next to them didn't have the kind of bulb I needed in stock. Pep Boys was a bit out of the way but I decided to try my luck. When I pulled up, their employee, Zane, saw me park and actually walked towards me to see what I needed. He readily popped out the bulb, got a replacement and popped the new one in! It only took about 10 minuets, and the whole time he was so friendly, I definitely left with a very positive feeling about the whole encounter. Whatever Pep Boys is paying him, he deserves a raise! Thanks again Zane!

I made an online appointment for the morning and when I got there they said there was a 4 hour wait…read moreand that any appointments made that morning cannot be honored. I had actually made it the night before when they were closed so probably didn't register in their system until the morning. In any event, poor customer service. At least say you are short staffed and the system mistakenly let me set the appointment.