Horrible service. The people that work there are incredibly rude. They treat their repeat customers terribly. Do not give them your business. read more

Lovely lady runs this store and I have been a happy and satisfied customer for over 10 years. Great and affordable jewelry repairs and I am hard on my jewelry. read more

Over the past 9 years, I have purchased several items at this store. The prices and items are good. I've recommended the store to several people, who have all told me that the woman owner is very rude. I've justified her behavior because I try not to judge people who are curt (maybe they had a bad day?) But....today the owner went totally wacko! She was extremely rude to me. 1st I asked her about a repair for a pearl necklace. She said no one can repair it because no one in the area has the proper technique for this. When I said that a friend told me about a bead store that could (because I thought she might want to know about it), she got upset...said "then listen to your friend but I'm telling you it can't be done" Then I asked her about a price on an item, and, when I said "I had called, a few years ago, to see if I could order as a (last minute) Christmas gift over the phone", the owner began telling me about why they don't take phone orders. I interrupted her (to save her time, because I already knew why they don't take phone orders)...and said "that's ok. I understand why you don't take phone orders, but I'm here and can purchase one now", and she asked me to leave the store and not come back! She said I interrupted her. I must be crazy because I apologized for interrupting, and repeated that I understood about the phone orders, and just wanted to know the price (so I could buy one) and she asked me to leave again!! No worries ...I will NEVER go back there. be back. I'm going to assume she is distraught because her VERY nice, kind and talented father passed away a few months ago. I am very sorry for her loss. read more

Before I had even uttered several words to the owner/jeweler, she was rude, irritable and condescending. I needed a small repair on a necklace chain and when she told me I'd have to leave it, I decided to find another jeweler who could do the repair while I waited. Frankly, I didn't want to stay there another moment with this unpleasant woman and I certainly didn't want to give her my business. Look elsewhere for another jeweler. And read the other "one star" comments below. read more

Great place & wonderful customer service! I've purchased several pieces and have had many repairs done as well. I have always been treated kindly and professionally. I have brought my mom for her watch repair and they did an outstanding job. read more

Jain Jewels was recommended to me by a friend 15 years ago. Anila is my go to expert from the simplest job of replacing a watch battery or checking and cleaning a ring to designing a new bracelet. We discussed how to repurpose the gems from an old fashioned brooch into a wearable piece of jewelry. Absolutely the best. The business is celebrating 40 years. That should say quite a lot about the satisfaction customers have received over the years. I pay it forward by recommending Anila and Jain Jewelers to anyone that needs a reputable trustworthy jeweler. read more

Buyers beware. I went into Jain Jewelers to have a diamond set. I am a teacher, and the diamond is worth a few months of my pay. I just wanted to make sure the GIA number matches the diamond before and after. The owner took great offense to this, and told me she deals with millions of dollars worth of diamonds, and that she has been in business for 45 years etc, as she brags about the business she's done.... I told her I am sorry, and that I had my diamonds switched before at other places. Instead of understanding my trust issue on going to places with this very expensive ring, and being understanding she told me to just leave. She told me I had a horrible attitude, or something like that. My attitude was nothing but friendly, and more amazed that she wouldn't do business with "people like me". I apologized, as she was still rude to me. After she just kicked me out of the store, as this was the first place to ever just kick me out for asking for verification of my diamond. Please don't go to this place, as they need to get off their high horse, and be more understanding. An engagement ring isn't cheap, and I didn't want $15,000 to be lost. As I read the other negative reviews for this place I have to say they are all correct. Just rude horrible customer service, and who knows if they would take your diamond. Normally any jewelers wouldn't have a issue with what I asked, and would be understanding of my issue. I don't know them, as I never did business with them before. Please just go to any other place, and don't risk anything with them as they brag about how well they do/did. Also for the owner if you are reading this... You need your attitude changed... Not me. Treat your customers better, as no one is ever going to recommend you. I will make sure to tell everyone now to not go here. You lost my business, and now others I know. read more

I went there to have my wedding band resized. The owners were great. Very friendly and not pushy. I can see why they have been given so many favorable reviews. My ring was ready in 3 days. Will definitely return to look for a new gold chain. read more

Great service with very reasonable prices. Fix my two watches batteries in under 20 minutes! Appreciate them being open on Saturdays.

My parents started coming to this jewelry store over 25 yrs ago when they first moved to Sarasota. Over the years my entire family (brother & his wife, Aunt & Uncle and my husband) have all become loyal customers. Almost every jewelry present I have gotten over the past 15 yrs of married have come from here. Including my most recent Birthday present of 2 new wedding bands. They are honest and professional and provide great service. read more

Moved to Sarasota 30 years ago someone recommended Jain Jewelers to me I have been using them as may jeweler every since. I have recommended several people to them over the years and all have been pleased. Family is very nice professional and very honest when it comes to handling expensive pieces. Recently had a ring made and couldn't have been happier with everything from beginning to end. read more

My husband went there to have a silver ring sized for me. He was told that they do not size silver rings. What??? Also was talked to extremely rude by the person behind the counter. He walked out! I would not suggest this place. read more

I have never written a review before, but then again, I have never witnessed such rude behavior or lack of respect by a business owner in my life. My 89-year-old step- mother had a necklace that needed to be repaired. She is in poor health so I dropped her off at the door. All seemed fine when I walked in after parking the car although my step-mother was a little confused about exactly what repair needed to be done. The owner's father was trying to help her but was not sure how to handle my step- mother's confusion. The owner was extremely rude to both of them, first her father and then my step-mother. She finally stopped the jewelry repair she was working on in the back of the store and came over. After an abrupt conversation, consisting almost entirely of her berating my step-mother for loosing the bale of the necklace and multiple questions expressing disbelief about how the necklace got broken, she had my step- mother confused, upset, and angry. The owner then told my step-mother she needed to improve her attitude and instructed us to leave. I have never witnessed such disrespect for older persons as she displayed to both her father and my step-mother. Yes, it takes patience and a little more time to work with elders, but you gain satisfaction from helping someone that needs s little more attention and understanding. I was embarrassed for her and she certainly lost two new customers. read more

I just picked up my diamond ring that was repaired here. It was on time as promised and the cost was very reasonable. My ring looks better than new. Thanks for great service! Bob Hanssen read more

I recently needed some watch batteries replaced and the most convenient location was this store. I was pleased with the 2 great reviews given and decided to give it a try. This father and daughter team is wonderful! I took 4 watches to be done and the price was unheard of..... $21 for 4 watches. The last time place I went to was $25 for one watch. Service was delightful.... very friendly, knowledgeable and helpful. I would definitely recommend Jain Jewelers for repair work and they have beautiful jewelry as well. This will now be my go-to store for any watch/jewelry repair or if I'm looking for a new piece of jewelry. read more