Drina was amazing! Great service very attentive, she recommended the Stuffed Jalapeños (great choice.) The food was literally at great temperature, ambience totally chill. Check out the patio! read more

The burger had really good flavor overall. The chicken fried bacon was something different. My only complain was with the patties seemed cheap. Wish they were a little better quality. read more

Jakes Burgers - Chicken fried bacon burger - Breakfast & Brunch Near Me - Dallas, Texas

It was my first time dining in at Jakes burgers and i had a great time with their friendly waitress Drina! She is so kind, had a great vibe, and was attentive. The food also came out fast and was very good. Will definitely be coming back! read more

First time at this location since the tornado hit the area. Yes it has been a minute. Location is clean and new. Staff was friendly. Had no idea brunch was an option at Jake's. I got the cheeseburger but others got brunch. Pancakes and biscuits were their selections. All was good. read more

Jakes Burgers - Pancakes - Breakfast & Brunch Near Me - Dallas, Texas

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***** Read This Review ***** Quite Good - Go!! The staff at Walnut Hill & Marsh location is perfect! Happy greeting as you walk into a clean restaurant, well designed and upbeat. I sat at the bar and received superior service and friendliness from Chasity & Jasmine. (I recommend sitting at the bar if you want a more fun experience.) Staff & Margarita: Chasity was my primary server / bartender and demonstrated a genuine care that my food was right and my strawberry margarita was to my standards. (She asked if I wanted it modified to be better... which is almost unheard of. GREAT SERVICE! Impressive!) It had a nice balance of strawberry and lime flavors... not 100% strawberry. Try one. Although working the bar for the whole restaurant, I never felt rushed and she didn't act rushed when we spoke. She made me feel like I was the only one there, calm, and focused on me - and I watched her do the same with 6-7 others at the bar. Very smooth and skilled to pull that off. And a big reach out to Jasmine. They are a great duo switching back and forth on tasks to keep everything flowing smoothly. When one was with a customer, the other is quickly doing non-customer facing tasks. I feel this is a key to their success when talking to customers. (Owners: - These girls need a raise! You have no idea how many places might steal them away!... but they love being at Jake's so don't worry. Just show your appreciation financially.) Surprisingly, the manager (Israel) stopped by to see if my food was good and if I was having a good time. (That never happens in this kind of place. Obviously, they love and care deeply about 100% happy customers!) Staff Score: 10 of 10 Margarita Score: 8.7 of 10 Burger: Actually bigger than I expected in all aspects. I smiled when I cut it in half and looked in side - a work of art! Meat was nicely cooked, not greasy - but still moist. Seemed to be cooked on a flat grill, nice flavor, but could use a bit of seasoning to make it better. Bacon was generous and nicely cooked. Cheddar cheese and extra lettuce were spot on. Score: 8.5 of 10 Seasoned Fries: Nicely cooked, gentle crunch and not over seasoned. You have a nice balance of potato and seasoning. I might see if they can do extra crispy next time. Score: 8.5 of 10 Beer Batter Onion Rings: Hand battered in house. Surprisingly one of the best beer battered onion rings I've ever had. A beautiful combination of soft crunch and delicacy melt in your mouth yum-yum. Again, for me I'll ask for extra crispy to see how that goes next time. Score: 9.2 of 10 Atmosphere: Very clean. A combination of sports bar (but not) meets upscale hole in the wall burger joint. I really like it. Score: 10 of 10 Overall Score: Easy 9 of 10. I'll be back! Good job!! GO!!!!! read more

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I walked in made eye contact with two staff members, one being a manager in a black shirt. No welcome to Jake's. No, we'll be right with you. I'll walk around to try to find a place to sit at the bar, and it looks like a tornado went off. There were only three customers in the restaurant, and the bar area looked like it hadn't been wiped down or swept for in week. read more

Jakes Burgers - Breakfast & Brunch Near Me - Dallas, Texas

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I regret eating at this location . Terrible experience. Took them a while to acknowledge me. Place was not busy at the time . Zero customer service from waiters , they need training . (Waiter with pony tail was rude ) Food was not good. Order was wrong. Learn from other Jakes burgers. I will never be back. read more

Whew. Will start with the ambiance. Chill bar vibes. Had live music and the guy sounded pretty good. Chill Friday night spot. Service: abysmal. Ordered for pick up. Walked in and stood at the bar for about 10min before I was even acknowledged. Bar was far from busy (three people), and there were three bartenders walking around doing nothing. Finally had someone come up, asked for my name on the order. Provided it, he then grabbed my bag that was sitting on the bar, handed it off to me like I was the biggest nuisance in the bar, and just walked away. 0/10 on the service scale. Food was decent. Nothing spectacular. Ordered a few different sides to feed the crew and there was some missing. I understand it's a Friday night, but no excuse for this oversight / attentiveness from staff. Would avoid! read more

Racquel took such amazing care of us yesterday. The food was amazing and the service was great. The Gm Izzy also personally came by and made sure everything was good. Overall, this is a great location with a big patio and an arcade. I highly recommend! read more

Jakes Burgers - The breakfast burger - Breakfast & Brunch Near Me - Dallas, Texas

Drina was amazing and so accommodating! The food is always great and our child always tracks our location and meets us here even when we dont invite her. lol She loves her Jake's burger. read more

Lunch on Labor Day was great-beers were cold and burgers were hot! Even the kids' menu items arrived with more care than they needed to. The service was attentive as well--when we come back, we'll ask for Kathi again and you should too. read more

Great food. Relaxed atmosphere. I hope they do well because it's a great addition to the neighborhood.

Service and food were TOP NOTCH! Great experience for our first time here will definitely be back again! read more

Jakes Burgers - Chicken Fried Chicken And Burger - Breakfast & Brunch Near Me - Dallas, Texas

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Stazi was our Server she was amazing super sweet. Everyone kept checking up on us to make sure we were doing OK. Food was excellent came out fast no waiting. Happy hour is from 3pm to 6pm. read more

Jakes Burgers - Breakfast & Brunch Near Me - Dallas, Texas

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Headed to Jake's after SMU game and had the best experience there with Deven. He was amazing and took great care of us. Great food as always. The Jake's Cherry Limeade is AMAZING. Make sure Deven knows he's the best. read more

Chasity was really good providing excellent service after a long, challenging day in the life. I cannot understate the importance I place on a good disposition and active listening as part of my experience in dining out. The place is growing on me. It couldn't be closer to home so I'm happy of its potential to become a more consistent go-to when my home kitchen is "closed". read more

Great blue cheese burger and fries. Clean atmosphere. Friendly bar tender and manager.

ToGo Order Review: The meal was ready in 10 minutes, and we ordered The Works, Bacon Blue, Kid's Chicken Fingers, and a kid's Oreo Shake. While the food preparation was fast, and the environment was welcoming, the food was underwhelming. We have never been to a Jake's before this meal, so we were excited to try it. My husband and I just ended up eating the patties on the burgers; they were not juicy or seasoned with anything special. The tater tots were on the cooler side... The service was excellent; they made the shake when I arrived to pick up the order. It was a Saturday night, and there was no wait and plenty of empty tables. read more

It was my first time visiting and I was impressed with the phenomenal service from Drew... like the kind of service you'd never even expect because you don't like being disappointed. Just sweet and working hard to please. My Jake's special burger was great although I did have to add a lot of salt, but that just maybe my own issue because everyone else loved their food as is so it's still a 5 star for me. Clean and played pretty good music too. read more

Food is usually good here but today, there was no ranch provided for my cheese fries in our delivery. I also didn't see a place to order it during the order process so I assumed it automatically came with it like everywhere else, but no :( No ranch = 1 star read more

Came here for lunch for the first time. Our server Stazy was so sweet and gave amazing recommendations from the menu. If you want a place to relax and enjoy good food, this place is highly recommended. read more

The food was really good for the price, and the food come really quick. Christian, our server was amazing. He was on top of my refills, and he made the payment process easy. read more

Jakes Burgers - Breakfast & Brunch Near Me - Dallas, Texas

I thought I'd try this new location, but I will not tolerate fries with a side of rudeness from the waitress. Won't be back here...many better options out there! Hey Jake, did you know you're in the old dollar store? read more

Great experience from beginning to end! Drew is an outstanding sever. We will definitely come back and check out the incredible patio (a secret gem). read more

Izayan was amazing, very attentive & speedy . Would recommend asking for him. The food came out fresh & tasty.

Great burgers in a good sports bar vibe. Jalapeno bottle cap burger has a good spice to it without being too hot. Only disappointment was the Jumpin' Jakes Fries, which were soggy, unlike the regular fries, which were crisp. Not sure if that's how they always are, or just a one-off thing. Overall, great! read more

Kathi was a fabulous server, extremely friendly and gave lots of great recommendations! She was attentive and the food came out quickly. Restaurant is very clean, lots of space and even a fun outdoor patio! read more

Jakes Burgers - jake's burger, onion rings, patty melt - Breakfast & Brunch Near Me - Dallas, Texas

The service provided by Drina was excellent. It was very busy and she sat us quickly took care of our orders and was extremely pleasant through the place was packed at the time. She was fast and did a great job! read more

Food was amazing and Jake was a great help! One of the best burgers in Dallas. Highly recommend!

As a working chef, I notice details--timing, attentiveness, and how well a server reads the table. Ryan crushed it at Jake's: smooth pacing, sharp menu knowledge, and great hospitality without the script. That's the kind of service that elevates a burger joint into a go-to. Kudos, Ryan. read more

You're greeted as you walk in, GREAT "THE SERVERS" GREAT! BUT it's down hill from there. The food looks as though it's been sitting for a few hours and then microwaved! Our last visit was to go; We ordered 2 Steamed veggies; one was in a plastic bag and in styrofoam, the other just in styrofoam; the Chicken Fried Steak was semi cold and no gravy; salad was on its way to it's final death; tips of the lettuce were brown; the burger looked as though someone sat on it; we asked for crispy fries; nope there were not; the mashed potatoes luke warm. We drove to Northaven Road... 5 minutes away! The food should not have been cold. That was my 4th visit and last! I'd rather drive to Hopdoddy Burger's or Shake Shake! read more

We have been going to Jake's on Marsh and Walnut Hill for a few months now. Service is great, food is delicious its a cool place and amazing outside patio! Even in the Texas heat we were comfortable. Last night we had the hand breaded mushrooms, and Jake's special burger. Delicious and it was Timithas first night out of training and she did a great job!! Looking forward to getting a group to enjoy the patio!! read more

Food is great here staff is wonderful Chasity was mine today and Jennifer has been my hostess in the past super sweet ladies great dessert and service and an atmosphere. 10/10 they're burgers are great and salads read more

Absolutely LOVE Jake's! Great food, ice cold beer, and Ryan was fantastic! We go to Jake's anytime we can. Please open one up in Rockwall! read more

Good food at reasonable prices. Nice variety. Katt took great care of us! Friendly and efficient service.

Food - classic cheeseburger & cheese fries - were delicious! Tim, our waiter, was so friendly and attentive. We'll definitely ask for him again! And the setting was just right. We sat in the bar area. Listened to great music & watched sports on their big screen tv's. All made for a great evening! read more

Had a great lunch at the bar. Even with a busy crowd the bartender Tony was really attentive and friendly.

Food Was good service was better! Thank you to Ryan the bartender at the Addison location. Was very welcoming, knowledgeable and engaging. Was our first time and we will definitely be back again . read more

I was super excited to try Jakes on Marsh Lane. I drive by it on my commute every day. Yesterday I was early for a nail appointment next door so I stopped in for a drink. I asked the bartender (Anthony is what's listed on the receipt) for a happy hour menu. He said he'd have to find one or he could just tell me what was on the menu. Fine by me. He listed all items. I asked if there was any wine on happy hour and he pointed to 2 different types behind the bar. When I got my bill I asked if I'd gotten the happy hour price. He said he wasn't sure and he'd check. He leaves, comes back, says nothing to me. I ask him if he found out. He leaves again. When he comes back a 2nd time, he says he wasn't sure and just looked at me. I didn't say anything so he says "if it's a big deal I'll just comp it". I said well I did ask you for a happy hour menu and you did say this wine was on there. His answer: "Sorry my service didn't meet your expectations." SERIOUSLY?? Ok then yes, with the smart remark, I'll take the comp'd wine thank you. read more

Kelsey gave our party of 18 fantastic service! She is very personable and sweet. hope to see you next time......