Literal scam artists. I've gone through so much bs with these people. Matt adlepserger, the…read moresalesman I've been dealing with. An absolute joke. Him and I were going back and forth about this Avalon for days. I told him how I planned on getting it inspected by a third party. Everything was sounding good to go. Told me I needed someone above the age 25, valid license and insurance, so I can test drive. So I asked everyone. Finally got my grandmother to come out. Matt and I were texting and he was telling me that it no longer needs an inspection because it's been serviced already. I told him I still planned on getting it inspected, after I mentioned that? We were no longer aloud to get take the car ANYWHERE! "Per manager" said Matt adlesperger. And he also tries to pressure me to make quick moves. Mentioned How he has another potential buyer in Chicago who's ready to sign today. Why not just go with them instead of use it as a bs tactic with me? In the picture I'll post below. Matt says that "we've played this game before" yea we did, you guys tried pressuring me into a bs deal on a piece of junk in the past. And I couldn't get this vehicle inspected as well. They wanted me to purchase the vehicle before it had even been through their service! Then threw it in my face like they weren't the ones in the wrong... This place is a joke. Very rude and disrespectful. Always try to pressure you into making choices. After reading the rest of the reviews. And seeing they DO NOT respond to any Negative ones just shows how they are. They don't make things right. They don't take any accountability. They'll take your money and give you a nice and shiny paper weight! All the good reviews are the ones they've begged for. This place is god awful. Wouldn't recommend it to my worst enemies.

What a great experience!! I initially chose Mike Albert's because they had a model I was looking…read morefor and had great reviews! I'm so glad I did! MATT ADELSPERGER and the rest of the staff were amazing! I WILL be coming back for my next car!!!

Great service friendly staff, competitive rates, better than dealer...stands by their services…read moreuntil they get it right.

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.

I would not do business with this company. Biggest business mistake I made was doing business with…read morethem. Their management team is awful, rude, and straight up disrespectful.

From the owner: Mike Albert Fleet Solutions, based in Cincinnati, Ohio, is a national industry expert in fleet…read moremanagement. Our tailored approach allows us to support fleets with over 25 vehicles in a large variety of industries. Empowering our clients to make educated decisions for their fleet is at the core of our business. We partner with businesses to create scalable fleet strategies that maximize cash flow, lower total cost of ownership, increase brand awareness, and increase their productivity.

Good cars, a lot of variety, good stuff, very friendly and nice affordable prices!!!!!!!!read more

If I could give 0 stars I would. The workers here- Josh and David - are dishonest and have no…read moreintegrity. We paid $150 to inspect a car here and drove 3 1/2 hrs the next day to pick up the car. Josh knew we were driving down and texted me at 1:30pm during our trip asking when we would arrive. I replied that we would be there at 3:30p. Then, he called me at 2:59p to tell me that the car was sold while he was on his lunch break- someone named David sold it. We paid $150 to have the car inspected and negotiated a price only a day before we drove down to pick up the car. We operated in good faith. But this terrible business didn't reciprocate . Both Josh and David are not honest and this place doesn't have good business practices.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

Always great customer service. Lounge seating is comfy with snacks and drinks for your convenience.read more

My wife and I each own BMWs. Customer service at BMW North has been nothing short of atrocious. It…read moreis impossible to get a return call after leaving multiple voicemails about service warranty issues. Employees give the impression that they are disgruntled when having to assist with anything that is not a routine "check the box" request. We will not be back.

***Update to my review of 11/8/2024*** I filed a complaint…read morewith the BBB and the State of Ohio Attorney General's Office regarding my issues in purchasing a used car at this dealership. It seemed there would be no resolution as I received a reply that said a sales manager had reviewed the complaint and could not see any issue. I later contacted the manager directly and learned he did not have all the information. I emailed him my paperwork and he immediately saw the error. He will issue a check for the difference. I am very pleased with the outcome. I recommend talking to sales managers Tony Little or Rob Hall if you are not a satisfied customer.

My husband and I have been shopping for a new SUV after totaling our suv. We have been planning on…read moretrading in my car and moving forward with buying a new or used SUV. The afternoon of 4/11/24 I saw a Suburban online at Jake Sweeney Chevrolet that I was interested in. My husband called and they said to call back, after 2 on 4/12/24, as the vehicle was being serviced. My husband then calls the sales person the following day (4/12/24) and told them we would be in after I was off work that evening. As we are getting ready to leave the house (4:15), the same gentlemen (David Shelton) calls and asks if we are on our way. We stated we would be there about 5, as it was almost an hour drive for us. Upon arrival, the guy comes up to us and states "Let's get this done and over with", at this point I look at my husband in complete shock, that he said that. I mentioned that we were planning on trading in my car, he then proceeds to roll his eyes. Again, I was just speechless. He asks that we pull our car around and meet him on the other side of the building, which we do. When we get out, he takes my car key, gets in my car to get the information, then meets us inside. When we got to his desk, he said "This is not going to be a good outcome". At this point, I was ready to leave, but my husband wanted to look at numbers as he knows I needed a new car. He starts asking questions about the amount I owe, if we can put any money down, then stated maybe we should try to look at a different car. We then tell him no, that we drove an hour to see about this suburban. He starts plugging things in and trying to, I guess do his job, but then realizes he lost the keys to my car. I just laughed as I could not believe this was happening. Once my keys were found and they were able to take it back to get an offer, the guy says "I hope you guys planned on putting quite a bit of money down." I said "Well we can put some money down, but we would like to see what we can figure out" He then states, which this was what did me in, "Honestly it's the end of the day and I am ready to get out of here, so maybe this just is not the right vehicle for you" I could not believe what was actually happening. Of course, after dealing with this, my husband was not happy with the way he was speaking to us and they exchanged a few words and we left. I was almost in tears, because I was just so frustrated and embarrassed that he spoke to us that way. We may be young, but we are probably better off than most people our age or even older. I could have easily went in there and paid cash for the suburban, but am dead set on trading in my car, as we don't need 3 vehicles between the two of us. I have never once had such an awful experience at a dealer. UPDATE: When the gentlemen was out looking at my car, he was using an umbrella. When my husband walked to the drivers side and was telling me goodbye today (4/13/24) he looked at the roof of my car and there is a large scratch and other scuffs from the guys umbrella! We have called, they asked us to send over the pictures, so we did and have yet heard back.

To be a woman and go shopping for a used car is it truly terrifying experience. Rallye motors came…read morehighly recommended by a friend but I was still cautious. My friend didn't exaggerate. Not only was Raph kind and professional. He did everything he could to help me find the best car in my price range. Even, to the point of recommending a car that was 1,500.00 less than one I was looking at that was in my budget. He was concerned about the battery life of the hybrid at the milage it was at and didnt want me to have an unexpected expense down the road!! To say I was blown away, is an understatement. He treats his customers with honesty and respect and I really cant recommend him highly enough!! Amazing experience.

A+++++. I have been searching for a reliable car for my niece to get back and forth to her…read moreclasses. I live in California so purchasing a car long distance was no easy task. I began checking in with Ralph a few months ago on his current inventory and my niece just drove off the lot with the perfect car today. He was responsive, honest, and the car was serviced and in great shape when she picked it up. The transaction was seamless for me. I am 100% confident I made the right decision choosing Rally-e motors. Do not hesitate!!!