Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

To be a woman and go shopping for a used car is it truly terrifying experience. Rallye motors came…read morehighly recommended by a friend but I was still cautious. My friend didn't exaggerate. Not only was Raph kind and professional. He did everything he could to help me find the best car in my price range. Even, to the point of recommending a car that was 1,500.00 less than one I was looking at that was in my budget. He was concerned about the battery life of the hybrid at the milage it was at and didnt want me to have an unexpected expense down the road!! To say I was blown away, is an understatement. He treats his customers with honesty and respect and I really cant recommend him highly enough!! Amazing experience.

A+++++. I have been searching for a reliable car for my niece to get back and forth to her…read moreclasses. I live in California so purchasing a car long distance was no easy task. I began checking in with Ralph a few months ago on his current inventory and my niece just drove off the lot with the perfect car today. He was responsive, honest, and the car was serviced and in great shape when she picked it up. The transaction was seamless for me. I am 100% confident I made the right decision choosing Rally-e motors. Do not hesitate!!!

Great selection, very reasonably priced compared to other dealer prices. Several financing options…read moreand that doesn't necessarily mean that everyone is going to have an unbelievably large interest rate. Few minor blemishes on the physical appearance of the vehicle inside and out. I would of liked it if these were viewable in the photographs on the website. I am a big fan of under promise and over deliver and after seeing the photos online I received the opposite. Otherwise I would, without a doubt leave 5 stars. And, hey, Midwest auto Mart, seeing those little dings in the photos online wouldn't of kept me from coming to your lot to purchase the vehicle. In fact, I very likely would of come running in quicker to purchase instead of shopping other dealer sites first. Overall though. the car has been running great for almost 2 years with regular oil changes, tire rotations and other maintenance services completed per the manufacturer.

I would not do business with this company. Biggest business mistake I made was doing business with…read morethem. Their management team is awful, rude, and straight up disrespectful.

From the owner: Mike Albert Fleet Solutions, based in Cincinnati, Ohio, is a national industry expert in fleet…read moremanagement. Our tailored approach allows us to support fleets with over 25 vehicles in a large variety of industries. Empowering our clients to make educated decisions for their fleet is at the core of our business. We partner with businesses to create scalable fleet strategies that maximize cash flow, lower total cost of ownership, increase brand awareness, and increase their productivity.

***Update to my review of 11/8/2024*** I filed a complaint…read morewith the BBB and the State of Ohio Attorney General's Office regarding my issues in purchasing a used car at this dealership. It seemed there would be no resolution as I received a reply that said a sales manager had reviewed the complaint and could not see any issue. I later contacted the manager directly and learned he did not have all the information. I emailed him my paperwork and he immediately saw the error. He will issue a check for the difference. I am very pleased with the outcome. I recommend talking to sales managers Tony Little or Rob Hall if you are not a satisfied customer.

My husband and I have been shopping for a new SUV after totaling our suv. We have been planning on…read moretrading in my car and moving forward with buying a new or used SUV. The afternoon of 4/11/24 I saw a Suburban online at Jake Sweeney Chevrolet that I was interested in. My husband called and they said to call back, after 2 on 4/12/24, as the vehicle was being serviced. My husband then calls the sales person the following day (4/12/24) and told them we would be in after I was off work that evening. As we are getting ready to leave the house (4:15), the same gentlemen (David Shelton) calls and asks if we are on our way. We stated we would be there about 5, as it was almost an hour drive for us. Upon arrival, the guy comes up to us and states "Let's get this done and over with", at this point I look at my husband in complete shock, that he said that. I mentioned that we were planning on trading in my car, he then proceeds to roll his eyes. Again, I was just speechless. He asks that we pull our car around and meet him on the other side of the building, which we do. When we get out, he takes my car key, gets in my car to get the information, then meets us inside. When we got to his desk, he said "This is not going to be a good outcome". At this point, I was ready to leave, but my husband wanted to look at numbers as he knows I needed a new car. He starts asking questions about the amount I owe, if we can put any money down, then stated maybe we should try to look at a different car. We then tell him no, that we drove an hour to see about this suburban. He starts plugging things in and trying to, I guess do his job, but then realizes he lost the keys to my car. I just laughed as I could not believe this was happening. Once my keys were found and they were able to take it back to get an offer, the guy says "I hope you guys planned on putting quite a bit of money down." I said "Well we can put some money down, but we would like to see what we can figure out" He then states, which this was what did me in, "Honestly it's the end of the day and I am ready to get out of here, so maybe this just is not the right vehicle for you" I could not believe what was actually happening. Of course, after dealing with this, my husband was not happy with the way he was speaking to us and they exchanged a few words and we left. I was almost in tears, because I was just so frustrated and embarrassed that he spoke to us that way. We may be young, but we are probably better off than most people our age or even older. I could have easily went in there and paid cash for the suburban, but am dead set on trading in my car, as we don't need 3 vehicles between the two of us. I have never once had such an awful experience at a dealer. UPDATE: When the gentlemen was out looking at my car, he was using an umbrella. When my husband walked to the drivers side and was telling me goodbye today (4/13/24) he looked at the roof of my car and there is a large scratch and other scuffs from the guys umbrella! We have called, they asked us to send over the pictures, so we did and have yet heard back.

After being shafted on my C7 trade for a 2024 Sentra SR (tragic story) by Kings Nissan, I was…read morelooking to trade out of it. The Sentra is a great car, but not to my liking. Out of morbid curiosity, I went back to Kings Nissan to see if they would try to get me again, and of course they tried. I was interested in a new Nissan Z, and I was told there were no 2025 manual Z's available in Ohio. I was told there were no black 2025 Z's available in Ohio. I drove Kings Nissan red automatic Performance Z and was not impressed with the transmission at all. To say the offer to buy the 2025 Z Performance was ridiculous is an understatement.($1000 down and $800/month for 84 months). I left with my Sentra assuming I would have to wait to get the black manual Z that I wanted. I was telling my daughter about the experience, and she wanted to know what the Z looked like. We just happened to have dinner at a restaurant near Busam Nissan, and I said we would stop to see if they had one so she could see it. She loved the C7 and wanted to see a Z. I walk in the showroom and I see a black 2025 Z Sport sitting there. I walk over to it assuming it's an automatic, but it's a manual. Busam is the closest Nissan dealership to Kings Nissan (10 miles). It became clear that Kings Nissan wasn't interested in servicing or satisfying anyone. The deal I accepted for the black manual was better than the 3rd offer from Kings. There was no "what do you want your payment to be" manipulation that is a typical tactic of salepersons. The sales staff before and after purchase were phenomenal. I was so impressed that I brought my son there to purchase his first new car (2026 Kicks SR) that he leased. He loves his new car. The sales manager sent me a "Z" keychain that I received in the mail a week or so after the purchase. It was an unnecessary gift but very appreciated. If I were to have anything negative to say about Busam Nissan is that you cannot schedule service from the MyNissan app. You have to call to schedule a service appointment. In the grand scheme of things, not a big deal. All my future Nissan purchases will be from Busam and I would recommend them to anyone. Avoid Kings Nissan or any dealership in that auto group. Their goal is to hose you out of as much money as possible. I sent the attached pictures with a less than friendly message to sales associate at Kings NIssan. He got off easy.

After an experience I had with Jeff Wyler Kings Nissan (see my yelp review on them) I was hesitant…read moreto go keep looking for a new car. However, I am really glad I stopped at Busam Nissan. Keith was great, no fake sales pitch, no adding things on that we didn't want, just straight talk and facts allowing my wife and I to make a good, educated decision on what to do. We explained what we needed and I felt they went above and beyond to reach our goal. They gave us a fair trade value on our 2018 Jeep Wrangler and we drove away in a beautiful 2026 Rogue Rock Creek. I feel bad I cannot remember the gentleman's name that evaluated our trade, but he was excellent as well. Again, very straight forward with pertinent information. I couldn't be happier, I highly recommend doing business with them.

Always great customer service. Lounge seating is comfy with snacks and drinks for your convenience.read more

My wife and I each own BMWs. Customer service at BMW North has been nothing short of atrocious. It…read moreis impossible to get a return call after leaving multiple voicemails about service warranty issues. Employees give the impression that they are disgruntled when having to assist with anything that is not a routine "check the box" request. We will not be back.

Recently bought a used vehicle from Kerry Ford and dealt with Josh Fisher. Overall great…read moreexperience. I generally dislike shopping for cars and working with dealerships, but this experience was very pleasant. Josh was very good to work with and no sales pressure.

I've gotten all my work done here. All in all I assume the work is okay as my truck as 135,000 and…read morehasn't died. But just got hit with 3% credit card fee on an already inflated dealer priced $900 service price. This is bullcrap. They need to eat any processing feels. Deal with it. You aren't a small business.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

Great service friendly staff, competitive rates, better than dealer...stands by their services…read moreuntil they get it right.

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.