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    Mike Albert Sales & Service

    2.8 (17 reviews)
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    Superior Auto G.

    Thanks for your business, and enjoy your new car!

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    Enthusiast Auto Group

    Enthusiast Auto Group

    4.9
    (18 reviews)

    Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

    I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

    Busam Nissan

    Busam Nissan

    2.3
    (42 reviews)

    After being shafted on my C7 trade for a 2024 Sentra SR (tragic story) by Kings Nissan, I was…read morelooking to trade out of it. The Sentra is a great car, but not to my liking. Out of morbid curiosity, I went back to Kings Nissan to see if they would try to get me again, and of course they tried. I was interested in a new Nissan Z, and I was told there were no 2025 manual Z's available in Ohio. I was told there were no black 2025 Z's available in Ohio. I drove Kings Nissan red automatic Performance Z and was not impressed with the transmission at all. To say the offer to buy the 2025 Z Performance was ridiculous is an understatement.($1000 down and $800/month for 84 months). I left with my Sentra assuming I would have to wait to get the black manual Z that I wanted. I was telling my daughter about the experience, and she wanted to know what the Z looked like. We just happened to have dinner at a restaurant near Busam Nissan, and I said we would stop to see if they had one so she could see it. She loved the C7 and wanted to see a Z. I walk in the showroom and I see a black 2025 Z Sport sitting there. I walk over to it assuming it's an automatic, but it's a manual. Busam is the closest Nissan dealership to Kings Nissan (10 miles). It became clear that Kings Nissan wasn't interested in servicing or satisfying anyone. The deal I accepted for the black manual was better than the 3rd offer from Kings. There was no "what do you want your payment to be" manipulation that is a typical tactic of salepersons. The sales staff before and after purchase were phenomenal. I was so impressed that I brought my son there to purchase his first new car (2026 Kicks SR) that he leased. He loves his new car. The sales manager sent me a "Z" keychain that I received in the mail a week or so after the purchase. It was an unnecessary gift but very appreciated. If I were to have anything negative to say about Busam Nissan is that you cannot schedule service from the MyNissan app. You have to call to schedule a service appointment. In the grand scheme of things, not a big deal. All my future Nissan purchases will be from Busam and I would recommend them to anyone. Avoid Kings Nissan or any dealership in that auto group. Their goal is to hose you out of as much money as possible. I sent the attached pictures with a less than friendly message to sales associate at Kings NIssan. He got off easy.

    The management is rude as fuck. They are not helpful with any financial questions about how to help…read moreand not make customers suffer in the long run. Also the Jamaican guy is very manipulative, and says he's helping but the help is a minor transactional help for his own pockets and reputation. If you are looking for a dealership that isn't undermining just to get a sale don't go here. If you read this and still buy a car and you are not a middle class citizen good luck.

    Kerry Ford

    Kerry Ford

    1.9
    (94 reviews)

    Stopped in Saturday 2-21 to look at an advertised 2025 F-150 that I had inquired about a few weeks…read moreago but was told wasn't available because of an outstanding recall. I was thrilled and had them work up a "deal". They came back with a final price that included a bunch of extras some of which the sales manager said were nonnegotiable. I inquired about one of those and he couldn't even explain what the benefit was to the customer. Then to add more insult he appraised my trade in at $2500 when two other dealers offered $5000 more. He said the 4WD unit was out as the reason when I've been driving through heavy snow over the last 4 weeks. The final result was a price that was nearly $12,000 more than the advertised price and within $500 of the full MSRP for a leftover 2025 with $5000 in Ford rebates! These clowns don't know how to deal in good faith! BIG PASS on Kerry Ford!

    If you want to buy a vehicle from this lot, good luck because they clearly don't care about your…read moresafety. They only care about selling a car. Test drove a car and the brakes need to be replaced. Rotors included. The sales manager tried to tell us that it was the tires, and also tried to say that the rear brakes only engage about 20% of the time that that could not possibly be a problem. Also tried to tell us that the price that the vehicle is set at is considering the defects that need to be addressed. This is a safety issue. Do not buy a vehicle with a safety issue! It's quite evident they didn't care all they wanted to do was sell the car no thank you. Not worth the 90 minute drive to test drive.

    Columbia Hyundai

    Columbia Hyundai

    2.3
    (52 reviews)

    Extremely Pleased with my online experience! Baz (Bassem) was very professional and made my…read morepurchase absolutely smooth and without any troubles whatsoever, even going above and beyond what I expected. I am in Louisiana and was looking for a specific used car, a low mileage metallic gray Acura TL SH-AWD to exactly replace an accident loss. I found the perfect car ONLINE at Columbia Hyundai, Acura, Genesis. My only difficulty was the car was in Cincinnati! Bas set up the transaction and once payment cleared, I flew from New Orleans to Cincinnati where Baz met me with the car, keys, documents and a full tank of gas at CVG Arrivals to start my drive home. It was all over before you knew it. The car is perfect. The transaction perfect. The communications with Baz were perfect. If you are shopping online or at the dealership ask for Baz at Columbia Hyundai Acura Genesis! Did I say the car was perfect? What a car! Fantastic condition and dealer preparation. Thank you Baz! J Griffin

    I would give a 0 rating if allowed. Avoid Columbia Hyundai…read moreat all costs. I spent an hour and a half dealing with a salesman named Brad, who claimed via text to have a specific vehicle available by VIN. When I repeatedly asked for the out-of-the-door (OTD) price, he ignored my requests, deleted his previous text confirming the vehicle's availability, and acted confused.It was a blatant bait-and-switch attempt. They tried pushing terrible rebates tied to high APR interest rates, where financing the full price without the rebate would actually be cheaper. Brad and the sales manager, Eric, cycled through every classic dealership trick--trying to force me to disclose if I was paying cash or financing just so they could pad the deal elsewhere for profit.As a woman, I felt completely discriminated against. They clearly did not expect me to catch them in their tricks and straight-up lies. When I called Brad out on his dishonesty and compared him to "Larry from Three's Company," they refused to correspond with me further.Advice for buyers: Do not trade your car in here; use Carvana, KBB, or Carmax for a better outcome. Use AI tools to analyze their questions and uncover the tricks they are pulling. Go in only to test drive, then negotiate solely via email. Demand everything on official dealer letterhead with your name and valid dates, and read all rebate terms carefully. Take your business elsewhere.

    Mike Albert Sales & Service - car_dealers - Updated June 2026

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