My car would not start. Jake sent me a reasonable quote for labor, came over promptly, and then…read morequickly and efficiently diagnosed and fixed my bad starter. He also did not upcharge for parts, which I appreciate. Most shops have started up charging for parts they are getting from Autozone and O'Reilly's and claiming that they won't warranty anything that you bring in, even if they literally are the exact same parts from the exact same place from which the shop would have gotten them. I appreciate that Jake delivered value for money, and does honest, good work in a really convenient and prompt manner.

From the owner: Jake's Auto Repair is a mobile auto repair service service Central Texas…read more I offer competitive pricing and convenience by repairing your car where you need it when you need it!

Our company uses Texas Discount Automotive. We have always received excellent service with the…read moreprompt turn around that we need to keep our fleet rolling. I had a conversation with Eathan the day we dropped off the vehicle, (Tuesday), and he shared what was diagnosed on one of our vans and found him very knowledgeable and respectful. We authorized the repair and just received notification that the vehicle would be ready today, (Friday). I would recommend this repair facility to anyone.

Took my Tahoe in with some alignment issues. They checked my Tahoe out, drove it, put it on…read moremachines and came back with a clean slate. Good to go on my long road trip. Would highly recommend this business for my automotive needs. Great customer service.

Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

1/5 -- Horrible Customer Service…read more Service Experience I would not recommend Bill's Towing, its manager Joseph, or the driver Cody to anyone. My experience was extremely unprofessional, stressful, and disappointing from start to finish. When I arrived at Chuck's Garage, the manager at the front desk appeared visibly frustrated that I had brought in a towed vehicle and gave the impression that he did not want the business at all. This made the situation uncomfortable from the beginning. After receiving the quote, which I felt was extremely high, he seemed to pressure me into continuing with the service despite my concerns about the cost. When I decided not to move forward, I stepped outside and was on the phone with Bill's Towing. At that point, the manager came out and said he would charge me $75 if I was going to keep my vehicle there, in a passive-aggressive tone, even though I had already made arrangements to tow my vehicle to another mechanic shop. Pricing Issues Additionally, the company they work with, Chuck's Garage, tried to charge me approximately $700 just to inspect my vehicle and diagnose the A/C problem. I had previously been given a much lower estimate over the phone, but once I arrived, the price was significantly increased, which felt misleading given the circumstances. Wait Time I then waited an hour and a half in 102-degree weather for Bill's Towing after being told the wait would be about 30 minutes, which added even more frustration to an already difficult situation. Staff Behavior Cody the wannabe tough guy was very rude and said it was policy that they could not give rides to the next location; however, after a call with the manager, they said it was not a policy at all. He did not provide me with a ride to the next location and left me stranded. Then, only about five minutes after arriving, he threatened to have my vehicle impounded while I was still on the phone actively trying to arrange payment for the towing service. Overall Experience The entire situation felt rushed, disrespectful, and heavily overpriced. Based on my experience, I would 100% not recommend this business and strongly advise others to take their business elsewhere.

Had a huge problem with my 2006 Dodge Stratus. Timing belt broke on the road, we didn't know what…read morethe problem was immediately so we tried cranking it, throwing the timing off. Double overhead camshaft . . . yeah. Luckily, it wasn't an interferance engine, which the manual says it is, which is what the master tech told me, I told him about the research I'd done and the YouTube videos, which he went out and verified for himself. Brought it in, they went to work on it, even going so far as to ask me about changing the water pump, which I declined. He then explained that once he had it all put back together, there was a leak from a seal BEHIND the timing belt, so he took it ALL back apart to change it, free of charge. The only reason this isn't a 5 star review is because they said I could pick it up on Monday and it really wasn't ready until Wednesday. But it was a great experience.

I spent $3,294 with repairs and labor transmission fluid…read moreleak, oil pan gasket, oil leak, Ac condenser etc. just for a week later my alternator broke snapped not long after I still had some type of leak which burnt out my alternator .. while checking my oil I all of a sudden have METAL in my oil.. my engine is gone, no more transportation for me to do what I need to handle. lost my job due to situations with this car and putting my trust into mayo auto works to fix the problem but instead made it worse. when I went up there to see how could there be metal in my oil I kept getting told "we didn't do anything with the engine" ... THERES METAL IN MY OIL WHERE ELSE COULD IT HAVE CAME FROM! yall were the last to do anything with oil pertaining to my car. do not come here they over price and don't fix the actual job.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.

My truck is back up and running. I'm glad I found these guys. Will use them again. Couldn't be…read morehappier

They work with you, and they're true mechanics that fix it all with a lot of experience and…read moreknowledge under their belts. I will be going there for future repairs. Definitely a great shop. They did a whole rebuild on my rear end for my truck.

I took my car to Tom's to get a belt replaced and my brakes done. I also asked him to give it a…read moreonce over because my daughter would soon be taking it over. Not only did he do great work, he stayed late working on it so I could have it back the next morning. I would highly recommend him to anyone who wants good work from an honest shop.

They use to be good and fair. Got my air conditioning supposedly completely redone for $1100 . I…read moretook it back and told him it wasn't right and he yelled at me. Had to have it completely redone. Took it a great place on chapperral paid $1300 but now it's done right and works like it's supposed to.