I placed an order through the app and accidentally duplicated one of two of my drinks. Before checking out, I then mistakenly deleted the wrong drink instead of the duplicate. The app gives you a message "if there's an issue with your order, please call the store" well unfortunately, the store's number that was listed on the app had been disconnected. Tried the number posted on Google, sit was the same number - disconnected. Checked the number on Yelp, same number - disconnected. Tried to call the other store in Livermore on Portola to see if they had the store's number - ALSO DISCONNECTED. By the time I got to the store and told the woman about the issue, she just brushed it off and said "oh yeah - they have the old number still listed online" and then gave me the store's number to save in my phone. I paid for the third smoothie, which I thought they should have compted given the fact that they didn't have a way to contact them after my transaction, but she made no offer and even when I mentioned having to pay for a third drink she just shrugged her shoulders at me. I get that I made a mistake when ordering but I tried to correct it immediately. They didn't have accurate contact information listed which made it impossible for me to do so. I reached out to their customer service to bring the issue to their attention and their response was to give me a 50% off and 25% off promo codes that needed to be used in 6 days. When I told them that wasn't a reasonable resolution, I didn't receive any further responses from them even though their messages message to me stated to reach back out to them if I needed anything else. It was a $11 drink, the money isn't the issue... it was the principle of the situation that pissed me off. read more

I'm not sure why this time i come and get my drink and they serve me less than before just because I have asked for no ice. Any Jamba juice I go to they always make my drink right and it's always full. But this time it's only half the cup. She suggested I put ice in and thats not ok but I do not want ice which is why I stated no ice. Wow read more

Jamba - Juice Bars & Smoothies Near Me - Livermore, California

I experience true customer service today. The sweet young woman who was making drinks was working so hard, but with a constant smile on her face and was incredibly helpful and welcoming. Great Jamba! read more

Love the service at this location. Ali was so friendly and nice. My smoothie was made perfectly and quickly! Great service! I will be back soon! read more

2/14/20 My valentines dinner was here. I ordered the peach goodness açaí bowl. Super tasty and yummy as always. I also ordered one of each of their to go shots: turmeric, wheatgrass, and ginger. Everything was great. The staff was friendly and helpful with my order. I'll be back to another Jamba Juice sooner than later read more

Jamba - Peach goodness açaí bowl - Juice Bars & Smoothies Near Me - Livermore, California

See all

Açaí bowl sucks ! I mean it's an açaí bowl but the Safeway in the same shopping center puts Jamba to shame !!!! Just a bowl of slip basically over priced ! Go to Safeway and they top it with fruit and plenty of granola or coconut while Jamba is twice the price with barely any of the toppings if any . Run away to Safeway because this Açaí sucks read more

Very rude white lady with brown short hair. She had attitude the minute I started to order and rolled her eyes. I will NOT be coming here again. There is no such thing as customer service at this Jamba location. read more

Kool friendly hello...top 40 music playing...ordered online gotta luv the in and out quick pick up...lots of outside seating... read more

See all

This place has only been open for a couple weeks. I noticed it when I was going to Safeway the other day and thought, "Oh boy! A new Jamba Juice! I HAVE TO GO THERE!" Being the basic girl I am, I thought I'd get myself a strawberry surf rider to celebrate the summer. I have food allergies so smoothies can sometimes be difficult because there can be a lot of ingredients to look at (sherbert, yogurt, fruit juice, etc.) but the employees who worked there were very nice. Just keep in mind that managers have to deal with food allergies personally so it might take a bit of extra time for them to come out to help you if they are busy. The manager here told me that they are pretty good about substituting and can take out sherbert or juice or anything you don't want. So instead of the sherbert in the surf rider, they gave me a lemonade base with extra strawberries. The thing weighed like five pounds when I got it! It's a bit pricey (my altered surf rider was almost $6), but I'm sure there's like 4 servings of fruit in there- and taking out the sherbert to add more fruit made it taste less sweet, which I like. I'm sure it's healthier too. I'm glad they're so accommodating about altering their menu items. They also have an allergen book but it didn't seem to contain the two that I'm allergic to- carrageenan and corn/modified foodstarch- so I guess if you have an unusual allergy and you're in doubt about whether what you're drinking is safe, it's better to just substitute out anything questionable. I will definitely be coming here again! :D read more

Jamba - Surf (rider)'s up! - Juice Bars & Smoothies Near Me - Livermore, California

I love Jamba Juice -- particularly this one. The service is always fast and friendly, and the smoothies always taste amazing! I love that it's right off the freeway so I can stop here on my way to work. Definitely worth going to. read more

I go here all the time and usually they slightly short me of my drink but this time it was extreme. We asked why they shorted my friend first and she said because she got a medium even though there was a lot left over in the blender. I was waiting for mine which I ordered before my friend and still had not received it. So I waited and they did every customer before me when I was there first and ordered first. I get my drink and noticed a lot was missing. Never coming here again. read more

Jamba - Juice Bars & Smoothies Near Me - Livermore, California

This location is great! The workers are kind, it was clean, it's not too busy and they did a great job on my smoothies and juices. I requested some extras and they made them to perfection! I was VERY pleased and they even brainstormed a way to accommodate me and make one of their new specialty coffee smoothies into a vegan version- I replaced the yoghurt with frozen banana and it was delish! Highly recommend this location. read more

Came here on a quick drive by, in and out within 5 minutes, I had the green tea matcha smoothie and my husband had the mango-a-go-go. The mango was relatively unchanged from previous places I've beEn but the greenn tea match was amazing!!!! 5 stars!!! read more

I order the larger juicer.And the guess give me the some size ...WTF cashier services read more

Jamba - Juice Bars & Smoothies Near Me - Livermore, California

This has been the only Jamba Juice location that has ever gotten my drink right. Kudos to Hailey for her excellent customer service! She knew exactly how I wanted my drink, and she delivered a quick and smooth service. Thank you! read more

Basic Jamba Juice place, you order your smoothies, juice, what have you, wait a bit and hit the road. Store is clean by my standards and staff is friendly/helpful. Usual snack and food offerings, can be a bit of a wait though. Really enjoy the outdoor seating. read more

I came to this Jamba Juice the worker that was helping me had a hair stuck on her shirt besides that her shirt was extremely filthy. While she was taking my order she was scratching her head then she went on and prepared my drinks. She did not wash her hands before making the drinks. I was not pleased with my visit here. Jamba Juice in general is a popular place to come and enjoy drinks. Workers should be more clean in taking orders, making drinks and overall making sure they look presentable at this type of work environment. read more

Really disappointed. I was craving a Jamba so came here on my lunch. I waited 15 minutes in a line of 5 people and never moved. There was two employees behind the counter and about 7 people waiting for their drinks. One employee disappeared into the back and left the other employee making all the drinks. No one was on the register. No one greeted us or said they would be right with us. I waited 15 minutes in line, never moved. I wasted my 1/2 hour lunch and ended up with nothing. read more

Horrible service and quality. Server was snotty and condescending. Drinks were not even close to be full. Sad when the one in Safeway is much better than a franchise. And the one is Safeway isn't exactly spectacular. Hope it will get better because the location is good. read more

I pay for my Jamba Juice and that part was good! But the only issue I had was when they made it.....they did everything fine but when they gave it to me there was a big gap like it wasn't filled up like it was supposed to. They argued with me and said it was full. Customer service wasn't good. Everyone had attitude . Not very friendly!! read more

Jamba - Juice Bars & Smoothies Near Me - Livermore, California

I have lived in several places and have been lucky to have a Jambe Juice close by. I enjoy a JJ regardless of the season. But, what I have found is that there are variances in the proportions of each ingredient based on who makes it. Wish they could develop flavor consistency. Despite this issue, I remain a JJ fan! read more

Love this place!! My go to drink use to be the apple and greens with whey protein boost, recently went on a matcha green tea blast binge but will be switching back. Also the orange c booster drink is pretty dang amazing too! read more

This review is for Austin, what an awesome employee he is! He welcomes us when we first walked in. Great customer service! The juice taste great! read more

Worst jamba juice around, they even argued among themselves, in front of customers, we waited more than 10 minutes to get our drinks, very disorganized....zzzzzz read more

Awesome service and staff! They are friendly and helpful! I love the menu selections! Everything tastes so yummy! I've tried several different items. I recommend the Acai Bowl! read more

Visited this location this morning at 7:45am. The girl who seem to either be the manager or shift leader was extremely rude!!! I went into the bathroom and immediately turned around it was soooo disgusting. I informed her and her response "well people keep coming in so I haven't had the chance to go into there." Why would you open a store in the morning and have a nasty bathroom? Why was the bathroom not cleaned at closing? Anyway it was the worst Jamb experience and we are huge fans. read more

This is a new jumba juice and service isn't the best but it's getting better. Just need a little more time before those smoothies are perfect. read more

I came to the place with my mom and oh my gosh I'm never coming back again! The lady taking our order yelled at her because she wasn't finished ordering. I asked for an application to work there because I'm looking for a job and they said I couldn't apply because they didn't know me?! While she said that she was giving me a dirty look like I was a piece of trash she didn't want to pick up. How else are you suppose to hire? Just your friends working there? Not a good place at all. read more

The lady that took our order was very unprofessional. She yelled at me because I wasn't finished ordering yet. Worst service ever! She didn't even fill my cup all the way. Never coming here again! read more

The service here was so rude. The cashier sounded like she hated her job and wanted nothing to do with being there. We ordered 4 drinks and she gave off a negative tone because of it. She was the only one on the floor when ordering and her supervisor came out shortly after with no hat or apron on. I ordered a Pomegranate Pick-Me-Up and when the order was called it was called quietly and negatively. I let the supervisor on shift know I asked for a Pom Pick-Me-Up when she handed me a Pomegranate Paradise. She assured me that it was a Pick-Me-Up and I told her it was not. She offered to remake it but was really negative about remaking it and also seemed like she didn't want to be there. I watched as she remade my drink and she still made it incorrectly. There are not supposed to be mangos in this drink. Despite knowing my smoothie was made incorrectly for the second time I took it and left. I'm from out of town visiting and I work at the Jamba Juice where I live. I was so disgusted with the attitudes of these employees and negativity they had in the store. I hope the general manager retrains these employees because they definitely need to be retrained about the attitudes they carry and the recipes. read more

Horrible service! They had me standing there and giving people that were behind me there drinks before mine! They never offered a smile, it was a total disturbing vibe when I first walked in. If I'm going to pay that much for a smoothie then I need it to come with good customer service and a smile! I would choose another Jamba Juice! read more

I was just at this Jamba Juice yesterday and the staff is nice but the manager or team lead is extremely RUDE!!! They charge me for the tumbler when they didn't have any and then I had to wait a very long time for the refund just for that girl to be freaking rude!!! She is absolutely ridiculous!! read more

I was so excited when this location opened because I always had to go to the portola location, which is not very convincente. Since they opened I have here only; it's off the freeway and close to my house. I call in and order ahead or use the app so I don't have to wait, I had a few problems with the way the drinks tasted time to time, but nothing that couldn't be forgiven by the quick service and convenient location. A few weeks ago I ordered my drink with chia seeds and it was fine, I could see the little black/brown seeds in my drink and I could also feel them. Today I ordered the same drink again and when I picked it up I asked the girl if my drink had chia seeds because I could not see any seeds in the drink and she said "yeah", I figured maybe it wasn't mixed well or something and left. I finished my drink and there ZERO chia seeds in my drink. It bothers me more that she probably didn't even know if the drink had the seeds but because just said yeah to get me out of there instead of making sure. I wouldn't care if it wasn't because I pay extra for it! I will probably go back to the portola location where I have never had any problems. read more

Ordered razzmattaz and Caribbean passion. I was helped quickly and efficiently. Both smoothies were delicious. Place looked clean.

Went there yesterday and got mango with orange and it tasted delicious with ginger! So I ordered another one for myself because it was just sooo good! read more

WOW. By far favorite Jamba I've ever been to. The drinks are made flawlessly, and all the employees are so friendly! Especially the girls Elizabeth and R?(I forgot her name but I know it started with an R), They make a great team and always put a smile on my face! I will only be going to this location from now on! read more