Terrible service. We walked in and the guy that works there was MIA. He was elsewhere and walked in from outside the store. The next time we came here he made our smoothies with mostly ice and there was no flavor and he gave me a bad time about remaking it. Said he'd have to call the district manager blah blah blah....not coming back here ever. Their smoothies are overpriced as is and to be treated poorly. I think not! read more

The place was empty when I went so no issues with waiting. Staff was friendly and knowledgeable and the drinks taste as good as I remember! I used to work in the same parking lot when this place opened and came here all the time. My only complaint was the temperature. It was a hot day outside and there was no air or ventilation inside, so waiting for our drinks was uncomfortably warm. Thankfully the drinks were cold! read more

Customer service is horrible l!!! Odessa and Reina are two of the most incompetent, and rude women I've ever seen. Apparently, they were out of the marina sauce for the mozzarella bites but didn't say anything and proceeded to give me the marina-less bites. Ok, no problem. I ask for sauce they say they're out. No worries ... refund please? Odessa looked disturbed and offended. This was likely because she didn't know how to refund. She asked Reina who had to call some guy over the phone. I had to wait until they could reach someone to walk th Through the refund process. I seemed to have ruined their day and they didn't not hide it. I see now why the have low stars: Don't visit this location read more

I asked for a strawberry whirl, i removed the banana and asking for more strawberries, which is what i normally order. Once i get my drink i then realize this tastes funny not what i ordered at all. i even asked my mom to try it and she agreed it didnt taste right. i asked the girl who made my drink if she could remake it bc it tasted funny and it doesn't taste like what i normally order. she then laughed at my face and said thats what was on the order but okay....no apology. the manager came and he was equally as rude. no apology no nothing just here's your drink. my drink still wasn't correct. i am unhappy with the service i received. read more

I always go to the Jamba Juice in Redlands Citrus Plaza. The staff is excellent, courtesy, friendly, fast and efficient! My favorite go to smoothie spot! read more

Ordered online this morning for a mobile pick up at 9:35 am. Hours show they are open online and on the store door. The order was accepted and when I went to pick it up the store was still closed. I've tried calling and it's going to a personal voicemail. I hope they credit my gift card back since my order was not able to be picked up! If I could submit with 0 stars I would. read more

Great experience the other day. The manager that was there is very professional. He had a grey collared shirt and left with a black back pack. He's doing a great job as well as team member Kiana I believe her name was. They made my day for me and my son, on my birthday. Thank you. read more

Very very very bad attitude and rude alot the girl over night shift there she make every one feel she dont wanna be there and work wtf!!!! read more

Three weeks ago I came here and they stated the Orange Juice machine was not working, I was like ok, cool. I come back and again the Orange Juice machine is not working. So is this the new McDonald's trend? Employees to lazy to clean it so they state it's not working? read more

Delicious good for you. It makes a great meal. This always hits the spot! Service fast. Smoothie s an easy pickup order.

Came in today 06/27 in the morning waited about 5 mins before anyone came out to the front, when the lady did come out she was rude and attitude was poor I believe Yesenia was her name? More customers were behind us and she gave them the same rude attitude I get it's 9:30am but if you can't have a good attitude in the morning pick a new shift read more

he lied and was too lazy to help me at 9:18pm when they close until 10pm. wtf do not go here they clean up at 9 and treat everyone after that like trash read more

Jamba - WTF just came back to double check and it says they close at 10!so he lied - Juice Bars & Smoothies Near Me - Redlands, California

Ordered online and saw no bananas available I ordered the strawberry bowl and added blueberries, extra strawberries, and pineapple and of course was charged extra for each item. When I went into store to pick up my bowl i was told no pineapple and the blueberries were frozen. So he asked me if I would like extra strawberries. I said ok and I watched him cut up one strawberry. I was not offered any payment difference back for the other items that weren't available. I get home and the strawberry mixture was watery. I could have had it with a straw. I was so bummed and will Not go back there again. Should have gone to nectar! read more

Stood at the counter for ten minutes with a long line and the two employees never said a word much less took my order. Finally walked out without so much as a hello read more

Came by to grab a drink and just relax to take a moment and enjoy my Sunday morning. I requested for the immunity boost in my drink because nothing is better than keeping your immune system up still. I love the strawberry green flavor in this refreshing drink to rejuvenate my day. Support your local businesses. read more

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The ambiance is great. I love all the different varieties, not to mention. The drinks are very refreshing

I've ordered here 3 times. Once online, and when I got there, they were closed. Never got my money back. Second time, waited about 25 minutes for one drink!!! Third time, ordered ahead again and took 25 minutes for my 1 drink to be ready. Waited in store for 15 min. Why management schedules one new worker for a whole shift by herself? No idea, but it's bad business. Learned my lesson too late, never returning. It's not that difficult. read more

Don't even bother , the employees are super rude and this location is either never open , only taking cash or app only orders I've come on threw different occasions and walked out with nothing It should be closed read more

So, we had ordered four drinks & my mom ordered an acai bowl, but asked for it without the acai, and asked to replace it with yogurt instead. She even tried to clarify what she wanted because it seemed like the guy taking her order didn't quite understand what she wanted. He assured her he knew what she was asking for. And charged her two extra items!!! He did not understand the assignment ‍ Total was over $60!!! She asked for money back on those two extra items she did not ask for & they said it would take two weeks to get her money back!! Then after already waiting 15 minutes on what we ordered, they tell us they dont currently have the ingredients to make 2 drinks we had ordered! (Why didn't they tell us that when we first ordered it???) It was terribly annoying. They offered us a full refund on everything and now we have to wait about 4 days to see if thats even true. Place sucked. read more

5 stars to the girls that work there (sorry haven't seen any boys). Even when they are the not friendliest I completely understand why.....management staff your location appropriately!!! There should never ever be one girl working on a Saturday at any point....hell any day at this location should never have one girl or person working!!! It's citrus plaza!! Busy everyday!!! Putting the amount of pressure and stress on one person that is probably working a first or second job ever. GET YOUR STORE STAFFED APPROPRIATELY!! And GET YOUR PHONE CONNECTED! read more

I went into citrus plaza (Redlands, ca) Jamba Juice today planned on ordering something but needed to use the restroom. I asked the girl behind counter THREE times if I could please use the restroom and she flat out ignored me. Finally she turns to me and very rudely says "give me just a sec" I waited and waited and she never handed me the key. It would have taken half of a second to get me the key. I'm on a 15 min break and her rude behavior led to my walking out and never returning. It is 2:30 pm on December 19, 2023 and she worked behind counter making drinks etc. she needs training in customer service.l. read more

Terrible customer service we showed up craving a smoothie but they told us they didn't have any ingredients to make any smoothies. There was a guy before us that warned us that they didn't have any, he was clearly upset. Apparently he settled and got a juice but they made it "disgusting". He tried to complain but the girls at the front said he couldn't and to leave his number so that they could call him back later. Obviously that's not how things work so he left irritated. I also left irritated because I was unable to get my smoothie. read more

Will change stars once I get a refund! I accidentally mobile ordered a drink here and tried to call for a refund but it only went straight to voicemail. I went in person to request a refund but the person at the counter could not help me with a refund and there is no manager present either. Their drinks are usually made pretty watery which is why I never order from here anymore. If planning on doing mobile orders at this location, don't expect a refund. I contacted customer service and they said they will issue a refund for me but I never got it. If you don't mind getting scammed, this is the place for you. read more

Limited choices due to "out of that..." 1 worker by herself taking/making orders. Recommended another location if possible.

I wouldn't even give this place one star see i played my girl 1v1 on halo and lost so she really wanted jamba juice and she's vegan and she really wanted a drink but when we walked in ever single item is out of stock how is this place even open just close down and make room for a wingstop read more

Jamba - EVERY SINGLE ITEM IS SOLD OUT. - Juice Bars & Smoothies Near Me - Redlands, California

Wow this store is so fun! I love walking into the store after work to such an energized environment! The music is always on point at this location. The girls, not sure what their names are but I see them often in the afternoon/evenings are nice and helpful. They always recommend tasty smoothies. a girl with blonde hair recommended me a strawberry surf rider double blended and it takes like a slushee, it was so refreshing. read more

Jamba - Juice Bars & Smoothies Near Me - Redlands, California

On the way home, my girlfriend and I were craving smoothies after a long day if shopping. We needed Jamba! I haven't had a Jamba Juice in a while and was glad to be able to get my White Gummy fix. :) We stopped into this location and it is a cool spot with lots of other retailers in the plaza including Barnes & Noble, Chick Fil A and Macaroni Grill. Love all these spots. This location is pretty easy to spot and next to Starbucks. It's bright and clean. All precautions were adhered to: masks, partitions, social distancing & capacity max of 5 customers. Service was quick and friendly. Love the water feature with the statues of kids playing in the outdoor area. Lots of parking available in the lot. Recommended. read more

This place needs some seats! Very unwelcoming atmosphere...the smoothies are alright, but nothing really spectacular...

First time here and will not return. How can you mess up a Jamba Juice PB and banana protein smoothie?! We ordered 3 of the same and the young man couldn't seem to get it straight. Took about 25 minutes for 3 smoothies, with only 2 people waiting in front of us who had already ordered. Although all of the smoothies ordered were the same, they all tasted different and one was unable to be drank through the straw. It was as if there was only PB and banana, with no milk or anything to liquify it enough to drink. Horrible service and not the tastiest smoothies. read more

The Drinks are not made correct, always watery and lacking flavor. There is usually always just ONE worker & it's extremely hot inside no AC & drinks come out room temperature. For the price you pay it is definitely not worth it. Will not be returning to this location again & would NEVER recommend this place to anyone else. read more

Probably the worst service I have ever gotten, they take forever to make your drinks because they're always in the back, I tried to call regarding a pick up and she said she couldn't do it because it was only her in store, I came in and it was sooo dead. They put signs and stuff on the door, one day they're open one day they're closed. They need to get better employees read more

I have gone to this place for years and have had fairly good experiences, but since the pandemic they have refused to open the bathroom to customers. (I have usually been on the road for an hour when I get there and usually need to use it) They have said it is due to the pandemic and it isn't safe because of the surrounding area. They are quick to send you to surrounding businesses and a even given me the code to the Starbucks bathroom a couple of times. Really? Surrounding businesses have their bathrooms open, so you put your responsibility on them and inconvenience your customers?? They have been rude when I have asked about it. It appears to be just laziness, lack of care for the customers, and a since of entitlement that nearby businesses should take on your customers. I will not go back! read more

I'm not gonna lie. This place doesn't even look like it's open. They have no open sign and the inside is dark. I'm not sure if the pandemic is to blame but this place had many items out of stock, no restroom available, do not use this door it's jammed and don't sit here it's not a bench. Pretty negative vibe upon entering. Lol I'm not sure if Nektar and Juice it up are taking there business to be so drab now but I will say, I may choose juice it up for a overly sweet smoothie, Nektar for a legit Juice and Badger Bowl is my go-to for Açaí Bowls. Sorry they get 3 stars because our drinks were actually good. read more

Bad service. No great hospitality or energy. Drinks weren't made to liking. No lights were turned on inside seemed and looked closed.

No customer service at all. No Apple Pay No restrooms Add cost for switching out one item while other jambas dont... Ghetto ran down. Go the drive to hospitality instead of here. read more

It was my first time at Jamba Juice and it was a bad first impression. My wife and I walk in and complete silence. Not one employee standing behind the bad nor register said hello or what can we help you with. Will not be coming back to Jamba Juice. read more

Jamba - two cups of smoothie on a table - Juice Bars & Smoothies Near Me - Redlands, California

Last night exactly at 21:09pm, I walked into this place with my husband and sister. We were excited because Jamba is open till 10pm. I saw the front girl was cleaning the front desk area, so with respects I asked if she is still opens for business? (Since We all know at times online hours might be wrong or there's new hours listed and there wasn't any sign at the front of their door/ location regarding their hours). Long story short, the front girl (Vanessa) was all mad dog face without greed nicely or even kindly ask "what would you like to order? Anything I can help you? Any questions?" As customer service 101 manners!? Then I asked if I can order one of the drinks without certain things on it and substitute with something else, all she said "uh hu, uh hu.. anything else???" With an attitude and my husband also just ordered a drink then she charged us, gave back the receipt with her eyes rolling and grumpy face while we were just like "thank you". What disgusted me and pissed me off, not that I understand you're closing in an hour.. you don't have any other customer besides 3 of us and only 2 of us ordered, it was simple orders too! Then... the other worker while she made the drinks and went back to get something, Vanessa (AGAIN) had a nerve NOT WASHING HER HANDS after touched the mop and register, she wasn't patience enough for the other girl so she decided to pour our drinks and literally said "here it's ready!". Well Vanessa, thank you for making Jamba Juice looks so bad. I came here for 10+ years, never been experienced anything like this nor other Jamba Juice locations. I would not ever come back here again. I can't trust employee who doesn't follow Public Health code. I'm not sure if this is a place for you to work. Health Education for you "WASH YOUR HANDS LADY" perhaps recheck the manner and attitude. Truly disappointed! read more

always so yummy and consistent! customer service is so so but when the juice and smoothies are good it's all that matters

The website says they close at 10 pm. We walked in at 830 and it was super dark, we thought it was closed. When we walked in the music was blasting loud. No one was in site. About 5 minutes later a girl walked in from the back and said I'm about to mop so you need to wait until the floor is dry. We said ok can we order first since you haven't started mopping and she said but I'm about to mop and also we are out of everything, all I can make is boba or strawberry banana. We decided to not even give this place our business. They clearly do not have anyone properly managing this place and I hope the owners pay attention to these reviews because the kids they have working there are losing business for them. Let me add that it smelled like weed and sewage. read more

Horrible Horrible Horrible service!!!!!! These workers are the worse I've ever encountered. Rude and disrespectful and lie about being managers and give out fake names. My order was wrong my item which was a supposed to be what I'm assuming a bread with cheese and sauce inside of it was hard as a pretzel they tried to blame that on my DoorDash delivery person. So when i called back 7+ hours later to speak to another manager about the issue god was she just an idiot. Her name is CLAUDIA the dumbest mangers ever doesn't know how handle situations that mangers should be able to handle. Plus there two corporate numbers are out of service lol this company is a joke! read more