i really enjoy jamba juice in general. But in this location you would have to wait for at least 10 mins in line and another to wait for your drink. just observing the workers, i can tell someone was struggling which was a young man in the black shirt. i can tell he was really stressed but still handled the store like a total boss! the rest of the girls totally slacked off and let him do all the work.. this isn't how you cooperate in the store and give the instructions to one person handling 10 PEOPLE IN LINE. this store is very busy in general but im glad one of the workers could handle such a hassle! good job young man! Make jamba juice proud :) read more

Love this Jamba Juice to compliment my shopping adventures! The peeps that work here are very friendly and helpful in explaining any questions I may have. A short wait but well worth the yumminess break between outlet store shopping! I'll be back for sure! read more

Just like my quest for coffee, searching for a cool, refreshing smoothie turns up only chain stores as answers. I used to work for the little man (actually two men). Sadly, the little men are out of business. Damnit, I wanna support the local businesses! Ah, alas, time and again, we turn to Jamba Juice, This place has got it down. They train their workers right, who turn out consistently good smoothies, and you never taste the grit of the boosts. And they're fast, even though they can be overrun by tourists and locals alike on a hot, sweaty day, I've never waited more than 15 minutes (and I swear there were at least 15 other people in the store with me). I'm docking a star just because one drink equates to two meals. Happy drinking =) read more

This is the second visit in a row where they got my order wrong. This time, I came in a little before 7 am.. I was the only person there. I ordered a cold buster. They made it quick but probably because they weren't paying attention to what I ordered. She poured it into the cup and said it was an orange dream. Wtf. Smh. It's too early in the morning to deal with your incompetence. I'm your only customer, you haven't even been open for HALF AN HOUR and you mess this up, you guys need to retrain or find a different job. I had $3 off with the rewards so it was less than $2.. probably the only reason I didn't complain and didn't review this as 1 sad star. read more

I came in on 4/7/21 around 5pm or so. Clayton, the young man with blue eyes and the cross earrings (sorry if I misspelled his name or got it wrong) had AMAZING customer service. I did not know what drink I wanted to get and he was so attentive at helping me pick a flavor! He was so kind and patient and made the experience 10x better! Amazing work. I hope this message gets relayed to him and management! read more

I guess it depends who's working but sometimes my drinks are filled to the top like it should be and sometimes there's a CLEAR two inch space maybe even more from the lid. I'm paying $5-6 for this and I get empty space? Came here the other day and got something different, I got the matcha one and my bf ordered the white gummy. They have the 2 for $10 deal again. Waited for the order, the girl called out "matcha and mango a go go" and we thought it was someone else's order but they walked out, and we realized it was ours. Guess she saw the confusion on our face and asked the cashier and she was like oops they ordered the orange dream. Still wrong but whatever, she offered to make the "correct" drink by declined. Didn't bother to let her know we ordered the white gummy not orange dream or mango a go go. (Which I normally order but decided to try something new) but I'll stick to my usual the matcha tastes super powdery and leaves a weird feeling on my tongue. read more

Jamba - I didn't even drink my drink yet!!!!!!! Soooo disappointing - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

Last week my acai bowl was half the normal size. This week I watched her pour it out and thought it looked loose. I drove across the street, 4 minutes to my desk. I have acai soup. read more

My child is allergic to anything with citric acid so the only thing he can drink is chocolate mood but they won't make it in a kiddie size. Also asked for water and they charge for it...what the heck! They are not ver accommodating and the worker making the drinks has a major attitude!!!! Ugh! Never coming here again!!!!! read more

Ordered an acai primo bowl today. There were a few people before me. Waited about 5-10 mins to get my order. I was so excited to dive in but once my spoon went in, the acai was completely watery. I was very disappointed. I guess I'll put my acai bowl in the freezer. read more

Jamba - Walked in to this... How unsanitary... - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

Usually come here to buy a chocolate strawberry bowl and it's filled up to the top. Came to buy one today and it wasn't filled to the top and was kind of melted. Totally not worth paying almost 8 bucks for a melted and half filled bowl .It really depends on who is working and looked like the workers are new since I haven't seen them working before. read more

Jamba - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

Was excited to try the new Impossible sandwhich (vegan patty) and also wanted to see if it was like the Starbucks Impossible Sandwhich. Ordered and was disappointed we got a egg spinach sandwhich thing. Called jamba and told them the order was wrong & the girl answered because new cashier etc. and so come in to get the right order. Sent my aunt in to retrieve the right order and opened the bag when we got home & got the same egg sandwhich. Got home called them and corrected whoever answered at jamba that the Impossible Sandwhich is supposed to have a vegan patty in it and said that they shouldnt say the impossible sandwhich has an egg in it and thats how it comes and also if they dont have the impossible sandwhich they shouldnt say they hv it. Then called the jamba juice in kunia and asked the worker if they hv the impossible sandwhich and he answered yes the sandwhich with the vegan patty. Will be going kunia jamba juice from now on.2 stars for waikele for the right order of jamba juice at least. read more

Not one to write reviews especially because it's partially my fault for not noticing, but they somehow gave me a (sorry) gross pineapple coconut drink, yellow, instead of a tropical dragon, bright pink. Didn't notice till I came home and started handing out the drinks. It was a large as well and no one in my family enjoys coconut... $7 wasted. read more

Worst service! This place is a joke. I ended up walking out bc it took them so long to even assist me. Never going here again.

I was looking forward to get the acai bowl only to be let down. I'm not sure if it's always like this because I hardly ever order an acai bowl here but the acai was extremely ICY. As I'm writing this review I'm letting it sit hoping it will melt quickly. The only positive thing was the customer service. read more

First of all, the cashier didnt put my coupon on so she over charged me and then made one of my smoothies watery. It wasn't thick as usual. I wasn't gonna go back to make the coupon right, but since I was unhappy with smoothies, I went back. The cashier made corrections with my coupon, therefore I got some money back and made a new smoothy for me. Although the workers were kind about it, this whole process took nearly 30min. of my time. read more

Since I work near by, I will return to this location. But one morning on a Starbucks/Jamba run for work I ordered the 16oz oatmeal. That bowl was half full, the workers looked at me wondering if I was gonna say anything, but I couldn't because I was in a rush to get back to work and since I was in a good mood I didn't want to be the b*tchy customer that starts everyones day off. Don't know if the bowl is suppose to be half full when I could've just stick to my usual 12oz? But I'm dissapointed in the co-workers for not communicating to each other that there's not enough oatmeal, and could've given me a refund or since I was in a rush write down my name and the next time I return give me credit for something else? Other than that their customer service is great read more

Tropical dragon, tastes amazing! Unlike other reviews, I didn't get ripped off on the portion. But the flat bread. Let's just say it looks nothing like the picture and is about an entire fist smaller than it looked. A little burnt, but good taste. Young lady at the counter was very friendly and informative. The store was clean and music was not too loud. They really don't deserve a 4 nor a 5. But I'd say 4.5 is fair. Unfortunately I don't have that option. Overall, fast, good for you.m breakfast on the go. read more

I got a strawberry acai bowl was very disappointed. First of all the portion size was very small than usual and secondly it was so watered down it felt like I was eating soup. read more

Waited 15 mins to order, under staff then waited another 15 min for my drink sucks my wife was looking forward to her jamba juuce

Worst Jamba Juice ever. Slowest service. Everyone looked all confused. I've gotten meals at Ruth's Chris served to me faster than one smoothie from here. Not coming here again. read more

Jamba Juice is Jamba Juice, service is just so bad here I'd rather drive the 20 minutes instead of the few just to get better service, girls were slow and very sloppy even wasteful and I'm usually not one to complain but they could have at least made some samples for other people my gosh! I wouldn't come here just because they suck so bad, and just to throw it out there... If you get something heated up instead of letting it lay in the bag and waiting you should ask for it right away unless you want it to be re heated again because they take so long to make your drink ! read more

Don't order the acai bowl here! I guess you can if you never had it before... It would probably taste good to you.. However, if you make your own or had it from other places you'll be very dissapointed. The presentation looked great but taste was like acai colored rasberry sherbet or something similar... read more

This Jamba Juice is right down the road from my house so it's very convenient. The staff is very friendly whenever I go there which is like every other day! Thanks for the great quick service. read more

4pm in the afternoon ... Can't go wrong with Jamba Juice but giving this location 2 stars because of the service I got. Margaret who rang me up was not professional and rude when taking my order. I merely asked about the jamba rewards and she said they don't do it there with any explanations and kept cutting me off. Bad experience. Definitely the worse customer service I have had at any Jamba Juice. read more

I have been standing and waiting for my drink for 20 minutes along with 15 other people. It would go a bit faster if all 3 employees worked and not just throw a pile of orders onto 1 person. Also, I have no idea how many people have complained and they still aren't assisting the other employee. I'm sorry doesn't go so far if the customers do not see any action being taken. read more

I love this place. I mostly order the apple and greens. I add all the good for you add ins. Everyone is so friendly an know me by name. That's always a nice touch. Even when there busy the 2 guys that mix the drinks always make time to say hello an ask how my day is. :) very awesome customer service. I dined at Buffalo Wild Wings tonight an the hostess recognized me from here as well. she also works here. how cool is that. Thanks you very much for making my morning start off with a smile. read more

Came here for a cold buster smoothie. The cashier told a customer before me about a promotion (If you do it, you'll get a discount on the next visit) skipped me about the promotion, and told the customer after me about it! I was kind of pissed because first of all I'm sick, second... I like promos like this, and third... My drink took over 10mins to make! read more

I frequent Jamba Juice religiously, really had a bad visit today though. First they got drink order incorrect after I re verified it, then I got a sausage burrito and it was still frozen. I would have still gave 4 stars but then she put my half eaten burrito into the microwave. Not only do I think I should have just gotten a new one but I don't think you should put half eaten food into a place where everyone's current food is going to be placed. Just for sanitary reasons. I will keep going to Jamba because 99 out of 100 I have a good experience, I was just thrown a curve ball on this visit. read more

I give this rating five stars because my family & I absolutely love love love this place! Although I wish they stayed open longer it's still good! My family's favorites are either the Strawberry Dream or the Orange Dream. & we ALWAYS order a large & split some into two keiki cups for our little ones while the rest fits into a small regular cup. That way we only pay for one smoothie but we all get to have some! I really love how they have keiki (kids) cups! That is so convenient! I wish all places had this... read more

So I live right up the road from here and I'm somewhat partial to it. Everytime I go in I'm greeted and nothing but smiles from the employees. Anytime I have a question about something they're always helpful; and I like to pick brains about what I'm paying for. Especially if I could just go buy my own fruit and make my own delicious, nutritious, and scrumptious frozen treat. So, I'm always having them make something that is twisted from the menu and possibly not even on it. They make it like a champ and don't even think twice about it! How is that for customer service and satisfaction? read more

Service is horrible. Walked in with no greeting. Walked up to register and employee didn't say one word, she just stared with an annoyed look. Sensed a strong and unpleasant attitude while taking and making my order. read more

It's a convenient location, in the middle of the waikele shopping center. Seems like there's always a line when I come in. Workers are quick it's just the order taking that takes a while. The smoothies taste a little watered down compared to other places. read more

20 plus minutes for my drink auwe! People that just came in got their drinks, thats when i stood up. No Sorry nothing from any of the workers! Just looks read more

I ordered two Hawaiian Acai Bowls with no coconut, and thirty minutes later, I was still standing in the restaurant waiting for the order to be filled. Four patrons who arrived after me, received multiple drink orders and left, while my order was barely started. I, finally, spoke to the young lady who took my order regarding the extreme amount of time I had waited and the other young woman working with her commenced to making the bowls. Unfortunately, she put coconut in them, so they threw them away and start over again. The young woman who took my order told me I could get a refund and I explained to her that I didn't want a refund I want my food. They finally made the bowls and I spoke with their manager who apologized. Worst customer service ever! read more

I usually review places that are 5 stars and awesome but I just had to review this place as the WORST Jamba Juice I have ever been to. It's not only that I have been waiting 30 minutes for one drink but every single customer in front of me has had a complaint. What's going on?!?! Workers try to be apologetic but they all seem to hate their jobs. Not coming back to this one! Wish I could give 0 stars' read more

I normally love Jamba Juice, but this is the first time I went to the location in the Waikele Shopping Center. The wait was very long once I ordered, and it was NOT worth it. I ordered an Acai Bowl, but it was brown instead of purple like it should be. Once I tasted it, I understood why it was brown - the fruit was rotten and it tasted horrible! I definitely will not be visiting this location again. read more

Ordered a Acai Primo Bowl. Got a half bowl of granola. When I asked why, the guy informed me that they have to use measured scoops now. Too bad. read more

Service is poor. The woman helping asked me in a sassy way "is that all you want today?" Yeah because paying $15 for a mediocre acai bowl and a small jam a juice wasn't asking enough! They only asked for cash only btw read more

Terrible customer service. They will be losing my business. You will be waiting at least 15 minutes for your drink while the employees talk to each other and ignore the line of customers and the people who are waiting. And they will forget the rest of your order and say "oh sorry" read more

The service here was slow and horrible. We waited for about 45 minutes for our acai bowls while people who came in after us got their orders first. When we were in the car, one of the customers came to us to check our bowls because her acai was very watery. Also, when we got home, we even noticed that THEY DID NOT EVEN PUT GRANOLA IN OUR BOWLS. read more