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    James M Saul, OD

    4.4 (7 reviews)
    Closed 10:30 am - 7:00 pm

    Services - James M Saul, OD

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Oakbrook Eyecare

    Oakbrook Eyecare

    4.3(18 reviews)
    2.8 mi
    $$

    First - they deleted by Google review :) I came in as a new…read morepatient based on the positive reviews and had a great experience with the doctor, he was prompt, kind, and informative. However, my experience with the staff, particularly Collette, was disappointing. After my exam, I worked with Collette to try on frames for my low prescription. I found a pair I liked but decided to hold off until I felt better and could return with a second opinion. Collette made a subtle remark under her breath about hoping the frames would still be there, which struck me as unnecessary. Two days later, she called to ask if I was coming back for the frames. When I explained that I was still deciding and had requested a copy of my prescription, her tone noticeably shifted. She sounded curt and dismissive, and told me getting my prescription wasn't her department, even though the front desk is only steps away. When I later called back for an update, she answered again and was just as dismissive. I didn't feel confident my request would be followed through, and asked to speak with someone else. Her response made it clear that helping me was a burden. Ultimately, I had to make a third contact and visit the office in person to get my prescription. Even then, it wasn't signed by the doctor, and no one, including Collette, acknowledged the confusion or offered an apology. I've worked in customer service and wouldn't speak to any customer the way I was spoken to. I expected more from an office with such strong reviews and designer branding. Unfortunately, due to the unprofessional behavior I experienced, I won't be returning.

    I have fairly poor eyesight and have seen a variety of optometrists in my life but this practice is…read moremy favorite! All of the staff is incredibly helpful and knowledgeable. Service is quick. And they are taking their COVID precautions very seriously. I felt safe the entire time

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    Oakbrook Eyecare
    Oakbrook Eyecare
    Oakbrook Eyecare

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    For Eyes at Walgreens -Villa Park

    For Eyes at Walgreens -Villa Park

    4.5(8 reviews)
    1.9 mi

    Great customer service. Dr. Malik and her staff are very professional. I had an eye exam for…read moreglasses and contacts here and Dr. Malik was very thorough and patient with me even though I did not get my eyes dilated. I haven't worn contacts in over 2 years so she suggested 2 choices since I wear progressive glasses. The first pair of contacts she gave me, I exchanged after a day but they were really the best for me. She let me try 2 different pairs over a few days and she was right about the first pair. I will purchase the ones she recommended. Would definitely recommend her and the services offered. This was my 3rd exam this year and she said this exam prescription was totally different from what I had. Walgreens Optical is very affordable, no surprise at payment time. The only set back for me was that it takes up to 2 weeks to receive glasses and I'm from out of state. I would have to return to Chicago which I would love to but I'll wait.

    Worse service ever! First time customer. I came in December for my annual exam on the…read morerecommendation of a friend. Not only did I have the exam for glasses I asked for contact lense exam. I was told that they had to order my trial lenses that was early December. Today is February 1st. I called the store and spoke with Tanya who informed me that my contact lens order was still being processed. My blood was boiling at this point. I demanded a refund. Next thing I know I'm on hold and the woman I spoke with said that they have my trial lenses. Wtf! Then she says I will throw in an extra pair for the inconvenience. How did they magically find an extra pair. They handed me a bag and that was it. No trying them on to make sure I was able to see. Never again!

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    For Eyes at Walgreens -Villa Park
    For Eyes at Walgreens -Villa Park
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    James M Saul, OD - optometrists - Updated June 2026

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