Wonderful customer service. I called to order a walker and was given all the information needed…read morefor my dr to write a prescription for the walker. I didn't have to pick it up. The walker was delivered to my home the next day and adjusted to my height and weight. Best Aid Medical Supply took care of submitting claim information to Medicare and supplemental insurance. They made everything so easy. Impressive.

My mom needed a better bed after a mth between the hospital and rehab after a fall. I rented a full…read moreelectric half rail hospital bed. Delivery was quick and precise (was given an estimate), and bed is comfortable! Payment and delivery set up a breeze. Look nowhere else but Mark Drug Medical Supply!

An employee named Patrick was very abrupt, terse and rude…read more At a time when someone is in need of medical equipment, understanding, patience and professionalism is needed.

Man what a wonderful company!!!! I am from out of town and called them up to set up a scooter in…read moreShramsberg. They were great. I had an issue with a scooter very poor battery life. The owner came out on a weekend and took care of me. He was so nice got me the right scooter and I was set. That scooter was great and Amigo. Wow love Lang and the people there. O highly recommend them and will use them again.

Outstanding service for my parents. Would highly recommend them. Jacob was awesome to deal with.read more

needed a nebulizer for mom. Medicare doesn't cover unless you obtain the equipment from an…read moreapproved medical supply house. After calling 4 of the medical supply houses on the Medicare list found US Medical Equipment who said yes. Outlined the process and made things easy. Hurray for people who work there who care and know their business.

I'm very satisfied with US Medical Equipment. Sarah went above and beyond to make sure I was able…read moreto walk with my knee brace. She was super friendly and very helpful with my injury. Sarah provided excellent customer service. Highly recommended.

I've been coming to Van Driel since I was a kid to get my compression garments. Claudia and the…read moreentire team are absolutely fantastic. We are so grateful for all that they do.

Well it would appear that I have some issues with some small veins and blood flow around my ankles…read moreand was told that that needed to wear some compression hose for the next 4 months as a way to avoid a surgical outcome for now. My doctor (Dr. Z) strongly recommended Van Driel's out of all the possible (and closer) locations I could have gone to. This definitely was not the closest location, but I am so glad I made the trip. Also another important factor was that Van Driel's does Saturday appointments, so that was wonderful as I didn't have to worry about leaving work early to get there or deal with rush hour traffic. This was new territory for me as I didn't even know you needed a prescription or had to get measured/fitted for compression stockings, so this was a very informative visit for me. Claudia was absolutely wonderful as was the second woman (didn't get a name) who took my information upon arrival. After taking my measurements, Claudia explained to me the way the compression stockings worked, how they were designed and fitted and how to put them on/take them off. I had no idea it was that involved. Claudia explained the process for putting the stockings on properly as well as covered what not to do when putting them on, which is just as important it would seem. After the explanation, she went through step by step on putting then stocking on, then had me do it so she could watch my technique, while giving me tips and pointers during my attempt to put one on. She went through the process again on how to remove the stocking as well as the proper height to pull it up on the leg. She also discussed options with me as to what type I could get (toes covered or toes out). Claudia also covered my options as far as insurance goes in covering the purchases, so that was helpful. I wasn't sure what to expect in terms of look and feel for the stockings, but they were not as tight as I thought they would be and looked fine. COVID-wise, both Claudia and the other woman were wearing masks (as was I) and there was hand sanitizer available. While I was being fitted, Claudia had clean disposable pads on the floor as well as on the angled platform where my foot was place for the fitting of the stocking. While being fitted, Claudia mentioned that she knew my doctor very well as he had recommended many a patient to her location. I laughed because although Dr. Z said I could go to any of the locations on his the list he provided, he made a point of circling Van Driel's on the paper in a bold black circle. She mentioned that Dr. Z said many years ago that he trusted Van Driel's for fittings because it meant he wouldn't have to check the fitting later. Claudia mentioned that most doctor's most likely wouldn't check the fitting once you purchase the compression stockings, but knowing Dr. Z, he would most definitely do that if he didn't have complete trust in the vendor I had purchased them from. That speaks volumes for me. So if you or a loved one needs to purchase compression stockings, I would recommend this place highly. I also noticed that they offer other compression equipment for wrists, legs, etc., so it looks like one stop shopping for all of your compression needs.

Pharmaceutical advertising is some of the best comedy on television. I always laugh out loud…read moreknowing that "Shingles Doesn't Care" or watching a bevy of statuesque spokesmodels thrive in a Club Med inspired bacchanal despite the scourge of psoriasis and exema. However, my sense of the absurd is truly triggered when a well remembered rock song is mangled in the service of public health and blatant commerce. Fleetwood Mac, Bad Company... even the Beatles have sold out to the siren song and deep pockets of Big Pharma. But nothing has made me laugh out loud more than the new Macular Degeneration drug, Izervay, who grooves their needle in the eye cure for impending blindnees to the urban downbeat of WAR's 1975 chart topper, Low Rider. God, I love that song. Detaching retinas, and a whole host of potentially ghoulish side effects melt away into the ether as I couldn't resist dancing my azz off and bouncing my 1964 Impala off the pavement. Who cares about my eyesight when all I care about is my hearing and listening to that perfect paen to eternal youth and badazz rebellion that I hope never stops. Good thing they didn't choose Blinded By The Light. Five Impala thumping stars.

Were very helpful in getting me a commode and wheelchair thru Medicare. About the only supply house…read morethat worked with Medicare. Great prompt service.

Order was wrong and products left in hall in plastic bag and bag broke - Lysol can sprayed the hall…read moreand all the products- I called to report this and was disappointed they did not offer to replace so I cancelled service

Communicative and helpful was able to help me get a wheelchair for my mom in a very quick time…read moreperiod

Very disappointing service from this company. I had purchased a product via eBay and it was an…read moreokay transaction. I decided that i would do some repeat business and purchased two ankle braces from them. I received the braces and used them for about 4-5 hours. The design of the brace made it intolerable to wear any longer and i asked for my options to return the product. My options were to exchange for a returned product that someone else had worn or take a 20% discount on my next purchase. I felt that this was not sufficient and let the owner Dan know and to be fair to him i was strong with my response. Dan responded and explained that he could not give away free product to me since i did not purchase thousands of dollars worth of merchandise from him. He had had two people searching for most of the day to find a replacement in the return bin but they could not find anything. He apparently spent a lot of time working on my issue as well so i ate up any profit that he would have made on the sale to me. I am not sure why it would have taken most of the day to figure out that they did not have a replacement. It sounds to me like the return bin is a box in the back of the warehouse and not very organized. I am a believer in small business and my philosophy has been to take care of all customers regardless of how much money they spend. The owner helped me to understand that even though i had sent him over $40.00 of my money for a defective product, that he was not concerned with my problems. His profits are the important issue and who was I to bother him? Simply amazing.

Baxter splits its deliveries between UPS and its own people. UPS dumps boxes in front of patients…read morehomes. we cannot carry those boxes inside or upstairs. if you ask Baxter they will give a stock reply " schedule with Baxter to have the boxes lifted". they refuse to understand that boxes continue to lie outside till scheduled. secondly they put the responsibility on the patient. This is a logistics issue which they don't want to solve and cause inconvenience to patients. shameful.

This company deal with life saving supplies and couldn't me more dismissive and unhelpful. The…read moremarket PD dialysis as a less restrictive option that allows travel and unparalleled freedom. But, they literally cannot get one travel order right. Every trip I've taken has resulted in countless hours on the phone and extra payments so they can get my products to me late or not at all. They have an emergency line that closed at 5p on Fridays. You are required to request your supplies 60 days in advance of a trip or pay shipping in boxes that are 30lbs each. If a company that ships day and day out can't get your supplies somewhere, how are you supposed to do it, I'll tell you what they told me, fed ex or ups ($700) or carry it with you. That would be me the dialysis patient traveling with 120lbs of luggage by myself for a work trip to Canada. And zero support. This company sucks. I'd say use another but there is one for my life saving care. Baxter is a billion dollar medical supply company and they can't get shipping right.