They are experts and found somethings wrong with our second HVAC unit which was upstairs in an…read moreattic area. They fixed it and now everything is working perfect. The house was fairly new, built ins 2018 and we never knew about the issues with the performance until they showed us. Very reasonable cost

Excellent customer service. I had initially considered converting to a heat pump for efficiency…read more Eric came, assessed our situation, and offered a few options. We came to the conclusion that upgrading wouldn't be worth it. A heat pump would require a new electrical panel, there were no incentives as I'm propane & not electric, and the duct work is not set up for AC. I wasn't pressured or upsold to a system that would be of no benefit to me but would have made them a tidy profit. We did however, decide that my 25 year old furnace was on it's last legs & needed to be replaced. An appropriate sized unit was chosen. The installers arrived on Monday and finished it in one day. There was a glitch in the exhaust plumbing that was discovered a few days later. I called and since it was late in the day, said that tomorrow would be OK. A technician was there in an hour. He called the office and told them it would take a couple of hours to fix. Once again, I said tomorrow would be OK as we have wood heat too. He got it all fixed then had to run off to another call. The thermostat wasn't working right and they sent someone all the way out to reprogram it. I couldn't ask for better service. Maybe I could have gotten a better price, I didn't check but for what they've done it was worth what I paid. Good solid company after the sale.

We've had them out to service our again heat pump twice. Up front about the work needed and prices…read more Recommended.

Billy Buckhannon came out 3 times last Winter to work on my furnace - the last time in March 2022…read more I only use my furnace when it's very cold as I have a gas fireplace. I turned on my furnace this year and it didn't work - again. So I called another company to look at my furnace this time. I was told that the ignitor put in last March was the wrong voltage - that it was an 80V instead of 120V. After doing some research I discovered that the 120V was the correct voltage because the furnace's board was replaced (by Billy) in December; otherwise the 80V would have been correct. Seemed like an honest mistake, so I called Billy to ask him to install the correct part. Instead of apologizing for installing the wrong part, he took no responsibility for the error. He said it was an honest mistake that he was given the wrong part. I agreed, but explained that I shouldn't have to pay for the same service again because he installed the wrong part and that he should make it right. By this time, he was SHOUTING at me over the phone that it wasn't his fault and that it was over the 30 day labor warranty. He was yelling at me and acting as though I was being unreasonable by asking him to install the correct part. He finally yelled that if it would "appease" me, I could send him the bill for the labor for the repairs and he would reimburse me for the labor. That I could send the wrong part that he installed back to the parts company as it was under warranty. By this time I told him I didn't like how he was speaking to me and hung up. It is inconceivable to me that an HVAC professional would install the wrong part and then become angry when asked to correct his mistake. I would recommend that you use another company if you need HVAC work and ensure that they stand by their work. People make mistakes, we all do, but how you react in those instances is a matter of character. Billy reacted poorly.

Here are the facts-…read more I requested to be called by the manager, and received an email from a customer service instead. No attempt to resolve my issue was made. I think this speaks volumes about the company. They closed my claim without finishing the repair or my knowledge. The service call record (as in the email below) indicates they looked at my right oven (I have a double oven), but it was the left oven with the issue. I was present when the service tech was there. He quickly diagnosed the issue (I believe he said it was a faulty ignition pan that was firing to early, and said he would need to order a new one). The truth is that this company has trouble following through with service calls. They've wasted enough of my time with Pro-serve, but I suggest you never let them start wasting yours. (email below) Dear Mr. Waters, Thank you for contacting us today. We apologize for the inconvenience and intend to clarify our records and the Home Warranty service procedures. Below is a copy of our records regarding our last visit to your home: **10/30 BM out-Went to home spoke w/ customer about gas smell. Found gas smell to be in right oven. BM found igniter works, it just takes about 15 to 20 seconds to ignite burner. No gas leak and oven works within specs. No deductible, no repairs needed at this time. If there are problems with the oven at this time, the procedure is to place a work order with your home warranty; and they will assign us or another company to diagnose the unit under warranty. Regarding parts being ordered that would be up to your warranty company in this case. We suggest you contact them for coverage inquiries. Our technician communicates findings to them, and they are responsible for discussing their options with you. I apologize if this is the case and recommend contacting them to inquire about your coverage and/or place a work order for the stove issue. At this time, in our end, this claim is closed with American Home Shield; if you would like a technician to inspect, diagnose and orders parts for this repair without a work order from your home warranty company, you would be responsible for any repair parts & labor charges. Either way we would be glad to assist you! You may contact our office via email or phone to schedule a retail visit or contact AHS and place a work order; then, they will dispatch us or other company that will contact you for scheduling a technician visit. Thank you, Sincerely, Countrywide ProServ, Inc.

Our washer is leaking, so I searched around Yelp on Appliance Repair for someone in the Hillsboro…read morearea, and landed on Proserv Portland. Upon calling them, I was shocked to hear that, while their address says Hillsboro, OR and the ad banner says serving Hillsboro, the lady on the phone told me that currently they do NOT serve the Hillsboro area! What a disappointment :-(! Benjamin

My heat went out just as the cold weather started. I called Jerry and told him I was working but…read morecould be home by 4:oopm that evening. Tony called from Tualatin about 4:15pm, he said he could be out to Beavercreek in about 45 minutes. He arrived right at 5:00. 2 hrs. later the failed part was replaced and we were warm again. The customer service, diligence in finding the problem, and craftsmanship, were better than a 5 star review. The value was unbelievable, I was thinking the cost would be 5 times what it was. I am a customer for life, and will refer to all. Scott D. Beavercreek

Called and got "voice mailbox full", went to their website and filled out their online form to be…read morecontacted and never heard from them (it's been 2.5 weeks). I guess they don't need my business, but they have my phone number and email information which is annoying

My A/C went out mid-August and made my house miserable. I was super anxious about choosing a…read morecompany and scared of being ripped off so I spent hours trying to research an honest, reliable company and then had to hope for the best. O'Leary Air turned out to be amazing. Tanner came out and did the work within 2 two hours of my call, identified and fixed the problem, and didn't try to upsell me on stuff I didn't need. AND the service cost nowhere near what I thought it might! I am so glad I went with O'Leary and will be calling them again for my next projects!

O'Leary is honest, fast, and knowledgeable. Kevin helped me get the best unit for the price point…read moreand helped me navigate the process maintaining cost. The unit cools the entire house and when it wouldn't start at first, they arrived to troubleshoot and remedy the issue that was no fault of theirs in 15 minutes flat! Go with them and get the personal treatment of a local family owned company.

Called and they came quickly got the job done very fast very friendly and knowledgeable. Would…read morerecommend and use again.

I called OMNI Electrical to rule out a suspected hazardous electrical problem with a 240 line to my…read moreclothes dryer. The phone was answered professionally and quickly, by a real human being. I explained the problem and my concerns briefly, and after consulting with an electrician, I was given an approximate time to expect an electrician the following day. The electrician called thirty minutes before the scheduled time, informed me he would be at my house in about a half-hour. He arrived, took off his shoes without having to be asked, given the current Coronavirus restrictions, he was already wearing a mask. The electrician was professional, knowledgeable, courteous, friendly, and efficient. I explained my concerns and he listened attentively, asking questions and told me what he would do to investigate the suspected problem. He welcomed me to observe and explained patiently and thoroughly what he was doing at each step, and thoroughly eliminated the possibility the problem was with the electrical system in my house. I HIGHLY and ENTHUSIASTICALLY recommend OMNI Electrical for any household electrical need. I have used them in the past and will definitely use them again.

I recently called Fredy for a second opinion after another firm tried to sell me and relocate a new…read morefurnace because they said my current one was too difficult to make large repairs to. They then "condemned" and shut it down based on a CO reading of 1 ppm. After they presented me with an incredibly expensive estimate and applied rushed sales pressure, Fredy came, said the furnace was fine and that the CO reading was not dangerous; furthermore, he didn't even charge me for his visit. When a third company completely confirmed Fredy's opinion and found no CO, I can highly recommend Fredy for his obvious knowledge and honesty! Martha

This is the second time I've hired Fredy and it was another great experience. He bids the job…read morehimself (doesn't waste a ton of money on sales/marketing), and is totally straight with you and not pushy. His work is top notch and usually a lot less expensive than the big guys. This time he installed a mini-split heat pump for my garage office reno and was super accommodating, allowing me to find ideal placement and the exact unit I wanted (most other companies just had one you have to go with). Prior to this job he helped me with an urgent water heater replacement which was also great and still going strong. Highly recommend.

I have been relying on Rubi Heating and Cooling for several years now. From the first emergency…read morephone call to regular maintenance, staff and technicians have been friendly, professional, and caring about providing excellent service. They explained everything in a way I could understand and made the whole process easy. I've never hesitated in recommending them to family and friends. Tobey S.

I had Rubi Heating and Cooling come to my house to inspect the HVAC ducts in my crawlspace. They…read morefound that one duct was laying on the ground and it was broken rendering it useless. We made an appointment for two days later for them to come and install a new duct. They arrived on time, made the repair within two hours and did a great job keeping the surrounding area above the crawlspace entry clean. The technician (Oscar) was friendly and polite. I would highly recommend this local company for any HVAC needs!