great service, easy and great price. Didn't even have to leave my neighborhood, it was so handyread more

I highly recommend. Very kind and informed. repaired my broken phone screen in under one hour with…read morea warranty. it's so convenient that they can come to you so you aren't stranded somewhere without your phone.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

I needed a soldered in fuse replaced on a circuit board. He communicated well through the entire…read moreprocess. Picked the part up at my house and dropped it off all while I was at work. He sent videos and pictures of the work and testing before he dropped it off. He even followed up later on to make sure everything went well. Would absolutely use his services again! Pricing was more than reasonable for the service provided. Thank you!

Highly recommend chill guy did a an excellent job screen looks brand new and excellent customer…read moreservice

Unusual location as he inside a INDIAN Grocery Store....in a small "room" off too far…read moreleft.......... My Pixel 7 Phone (at least 5 years old) had a 1st time problem as lint, tiny debris got into the charging port, so as I couldnt plug in my "C" cord.......... My charging port was cleaned in 10 minutes while I waited , at a fee of $40.00....... I have no other experience with "PIW" but recommend him .......

Sadly, my laptop wasn't able to be fixed due to a GPU failure, but these guys went above and beyond…read moreto try various diagnoses, and true to their word, didn't even charge me for their work since they couldn't repair things. Their quote for data recovery was also quite reasonable, even though I didn't end up needing it. I'll definitely be taking any devices that need help here from now on. Bonus tip: If you're waiting on a repair on a nice day, Gas Works park is literally a few blocks away!

PHENOMENAL!!! Saved the day!! Highly recommend!!! Was in a tight jam and a hour later had a working…read morephone. Reasonable prices and empathetic humans behind the counter. Will always come back!!

I recently sent in my Switch that had a badly damaged USB connector to be fixed. The owner charged…read morea minor fee to inspect the damage and repair the USB port if possible. He spent nearly 5 hours on it, repairing the motherboard thst was actually the cause of the damage (the copper pads were ripped). Unfortunately the board was beyond repair but he did his best and I appreciate the time he spent trying to help me save the data on the system. They are friendly, affordable and fast at what they do and highly skilled (Micro needling new pads is not easy).

10 stars if I could…read more My iPhone 13 Pro Max had a busted charging port and I refused to give up on it. Took a chance on iGSM Wireless and honestly? Best decision I made all week. They answered my questions over text fast, beat every competitor's price I found, and had my phone back in my hands in under 90 minutes. But here's what actually got me: one of their techs sat down with me afterward and walked me through how to get better performance out of my phone AND my battery. Unsolicited. Just because she wanted to. That's not customer service. That's the kind of care you don't expect anymore. I'll be back. No question.​​​​​​​​​​​​​​​​

Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

Great pricing, fast services, reliable, with high quality. I had researched 5 places before I found…read morethis business, it was noted as the best phone repair shop in the entire 20 mile radius.

Raina fixed my Puget Sound saltwater infused 12pro max at her Bellevue location a couple summers…read moreago. I recalled how impressed I was with her friendly, straightforward, no nonsense service and I was confident I would call on her again if I broke my phone again. Well, I did that recently-broken glass screen and charge port 90% inop. Took it to her at her new location in Burien tonight and it's all fixed up again. Same great no nonsense service and a pleasure to deal with. I recommend Payless. I'm making it my go to.

Brought in my Google phone because the screen went out. The owner right away found the screen and…read moreordered it and the job was completed in 2 days. Price was very reasonable and didn't have to buy a new phone which is good.

Excellent communication, price , quality and professionalism. Highly recommend if you have any…read morescreen issues for your device

Reached out via their messaging system and received a quick and detailed response…read more He was flexible with my availability and fixed my charging port faster than I was expecting and a fair pricing. Will be returning for any future repairs. Thank you Luis

My husband had met Luis through some business event, so when my Apple laptop screen unfortunately…read morebroke (note to self, always check your laptop for pens before you close the lid), he recommended I go to Evolv Device Repair. I requested an appt online and Luis was very communicative it getting back to me. He always was communicative while he had my laptop while it was being repaired. Luckily he was able to do everything same day, so we did somethings in Tacoma to stay occupied while we waited. I felt like the price was decent for what needed to be repaired, plus it was way cheaper than purchasing a new repair. I would recommend this business if you need a friendly computer repair person!

I had a great experience at Guaranteed phone repair shop. Their pricing was honest and transparent,…read morewhich immediately made me feel comfortable. The staff was incredibly knowledgeable and took the time to explain everything clearly, answering all my questions without rushing me. What stood out most was how helpful and trustworthy they were, I felt completely secure leaving my phone in their hands. On top of that, the repair was done quickly, which was a huge plus. Overall, excellent service and I would definitely recommend them to anyone needing phone repairs!

Strongly recommend everyone utilize the services of this business to seek repairs for your phones…read moreand computers. The technician was very professional, smart and quickly assessed the repairs to fix my Apple iPhone 7 Plus. The services were reasonable and quality of service in my opinion was better than what anyone will receive at any Apple Store. I will tell friends and associates about this excellent business and hope if you are reading this summary you will too! You will be happy you did! Annette