I went to the Springfield Jewelry & Diamond Exchange this morning to have them estimate the value…read moreof a gold ring. The owner identified the ring, (simple 14k ring with a few diamonds,) noted its features, and quickly gave me a price. Minutes later I was out the door with my cash - and satisfied with the price paid. I would definitely recommend this business if you: - Have a piece of jewelry you would like valued. - Would like more money than other gold traders. - Enjoy a riveting debate on the merits, and nature of golf. - Are looking for a decent establishment in Springfield to buy jewelry. Not to be disparaging, but I had first stopped at Gold Trader: Not only was the offer price 35% lower - the employee told me the diamonds in the ring were not real. Needless to say I sought a second opinion, and I am very happy I did so. Would recommend to friends and family. Will be returning myself. Thank you!

Fuck these guys. I took 1lb 14kt gold to 3 places couldn't pay me out. They said they would…read more Asshat behind the counter weighed it under and said it was silver. Gold colored silver. Wtf. Stay away from these theivs.

I had a complicated request to make a new ring...using large stones, diamonds and antique gems…read more Viola-Mia's creativity was astounding!She carefully and patiently listened and adjusted the design and then the fitting so that it looked great and fit so comfortably! Recommend her without hesitation!

I called Murduff's this morning, and was treated truly well. I asked if I could bring in some…read morediamonds to get a ball park of what they work. Having been a Jeweler/ metalsmith for 50 years, I realize that this is not the call you want. I went in, (without an appt.) and had my diamonds looked at, and found out exactly what they were, how much they were worth on the open market, and had a great exchange with the person I talked with. Some of it was brutal truth, but given/delivered in a very realistic and personal manner. -Very good honest and friendly people. Go there!

Super nice guy helped me fix my necklace that would've otherwise been unrepairable very…read moreknowledgeable and willing to go above and beyond to help cant recommend enough!

My first time at Aurora Jewelers, and I was there just to drop off something to get engraved for a…read moregraduation. I met Jimmy, and we nerded out on the Star Wars item I had - we talked for quite awhile about what I wanted on the item and our families. What a nice guy! A few days later I get a text telling me it was all finished. It looks great and I am so happy to support a local business with such amazing customer service! (And while I wasn't in the market right then, he has some beautiful rings in the store)

Purchased my first Rolex here and it was an amazing experience. For those who don't know, you…read moregenerally can't walk in a purchase a Rolex, you must add your name to a list and wait for the specific watch you desire to arrive. This guarantees you'll be in store at least twice. While that's hard for someone who has little patience, they made it a pleasure. The staff are all very accommodating, patient, and add no pressure. From the first visit to I received my watch it was 3 months. The watch was everything I imagined. The store is beautiful and the staff so helpful. I will be back for my next Rolex purchase!!

Seriously, a huge thank you to Lorilil Jewelers for helping me find the perfect gifts. They were so…read moreincredibly kind and welcoming, making the whole experience a breeze. It's rare to find such genuinely helpful people these days. My wife and daughter are going to absolutely love what I picked out. I'll definitely be back for future occasions!

There is a high standard that Block sets for their service. Whether I need repairs or looming for…read morenew jewelry and watches, the Block Team is ready to answer the call

Husbands gold wedding ring got stolen and sold to block jewelers . Owner claimed he melted it…read more(brand new 14k $1,000 ring).. has benchmark 14k in scripted on it- hopeful blocks records were inaccurate and someone brought it ! We have heard good reviews about blocks

These people care. I was in their Holyoke Mall store in 2023 seated on a chair near the back of…read morethe store while my four wristwatches were having their batteries replaced. Suddenly a tall man flew past me, jacket flapping, and exited into the mall. Not long afterward he returned with the item the thief dropped after he realized he was being pursued. A female bystander had picked it up and handed it to the owner, but the thief disappeared. I returned in 2026 for another battery replacement and learned that the story was on TV and in the newspaper. Good job! Good store. Good people. Remember the name. Claire in Springfield.

Great people, great prices, great selection…read more Joey helped me pick out a great gift for my wife, which she loved. No pressure was placed on me to buy, and he really gave me the rundown on the differences in quality. Don't buy from a giant jewelery store, as you will do BETTER with a local guy who CARES! I'LL BE BACK!

Michael and his staff are top notch!!! Michael takes the time to ensure every detail is exactly how…read moreyou envisioned it. I bought a custom engagement ring from Michael and he guided me through everything seamlessly. He provided helpful information regarding what metal for the band, the cut, clarity, color and even carat size of the diamond. The difference between Michael and other jewelry stores is he cares about each customers unique reasoning for coming into the store. You can feel that each time you speak with him. I returned a second time to have an earring made into a ring that had sentimental value. After he showed us our options and we received the ring, we were blown away! It was more than what my fiancé and I could have dreamed of. If you want a team with expert knowledge around all things jewelry, great prices and welcoming staff, then Michael Szweds Jewlers is your place!!

I reached out to a good friend of mine to ask him who he used as a jeweler for his wife's ring…read more I've seen her ring before and it was magnificent. He raved about Michael and I took the 40 or so minute drive from Newington to begin the process. Michael was absolutely amazing during the entire shopping and purchasing of the ring. His patience showed and he wanted to make sure the diamond I chose was exactly what I wanted and within my budget. Once I moved on to the setting I chose a spectacular Simon G setting. I told him that rose gold was a must, but not just any rose gold. The color could not be too orange or yellow. We discussed this with the manufacturer and he assured me the risk of getting it the exact color without dipping it was worth it. Michael delivered BIG TIME. The ring is absolutely beautiful and my gf, now fiancé, is absolutely in love with it. It's the dream ring she didn't know she wanted. Thank you to Michael and his entire staff. From a avid reviewer - please choose Michael for your next engagement ring and/or fine jewelry. You will get quality jewelry with customer service to match!

Really enjoyed meeting with the owner for him to look at a diamond ring I inherited. He was very…read moreprofessional and friendly as well as extremely knowledgeable. Beautiful store, I will be back.

I'm writing this review to bring awareness to the outstanding service I received at Stevens Diamond…read moreJewelers. I called the store to see if the sapphire studs I wanted were available. I spoke to Awushie who assured me they would be in the store within the week. Three days later my earrings were ready. I went to the store with a friend who needed a silver bracelet reshaped. We were greeted at the door by Awushie who gave us a delightful tour of the store and introduced us to her co worker Mary who assisted my friend with her repair. While I purchased the beautiful sapphire studs my friend's bracelet was quickly reshaped to perfection by Eric the store owner. We had a lovely conversation with Awushie, Mary and Eric and left feeling like we had discovered the best Jewelry store ever and three friends we look forward to seeing again soon. Thank you Awushie, Mary and Eric!