Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Fuck these guys. I took 1lb 14kt gold to 3 places couldn't pay me out. They said they would…read more Asshat behind the counter weighed it under and said it was silver. Gold colored silver. Wtf. Stay away from these theivs.

I recently had a ring upsized and had a concern a few days later after wearing it. I went back to…read morehave my ring looked at and Michael handled my concern, efficiently, professionally, and kindly. His craftsmanship was outstanding. Michael was happy to help me and I was very pleased with the outcome. This business stood behind their work and all with a smile on their face willing to make sure the customer, me, was satisfied with the work. Thank you so much, Michael.

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given

Michael and his staff are top notch!!! Michael takes the time to ensure every detail is exactly how…read moreyou envisioned it. I bought a custom engagement ring from Michael and he guided me through everything seamlessly. He provided helpful information regarding what metal for the band, the cut, clarity, color and even carat size of the diamond. The difference between Michael and other jewelry stores is he cares about each customers unique reasoning for coming into the store. You can feel that each time you speak with him. I returned a second time to have an earring made into a ring that had sentimental value. After he showed us our options and we received the ring, we were blown away! It was more than what my fiancé and I could have dreamed of. If you want a team with expert knowledge around all things jewelry, great prices and welcoming staff, then Michael Szweds Jewlers is your place!!

I reached out to a good friend of mine to ask him who he used as a jeweler for his wife's ring…read more I've seen her ring before and it was magnificent. He raved about Michael and I took the 40 or so minute drive from Newington to begin the process. Michael was absolutely amazing during the entire shopping and purchasing of the ring. His patience showed and he wanted to make sure the diamond I chose was exactly what I wanted and within my budget. Once I moved on to the setting I chose a spectacular Simon G setting. I told him that rose gold was a must, but not just any rose gold. The color could not be too orange or yellow. We discussed this with the manufacturer and he assured me the risk of getting it the exact color without dipping it was worth it. Michael delivered BIG TIME. The ring is absolutely beautiful and my gf, now fiancé, is absolutely in love with it. It's the dream ring she didn't know she wanted. Thank you to Michael and his entire staff. From a avid reviewer - please choose Michael for your next engagement ring and/or fine jewelry. You will get quality jewelry with customer service to match!

Great visit. Tim expertly replaced my watch strap while I waited. Excellent friendly service. Staff…read morewas very friendly and helpful. I was only charged $10 for the service which I thought was a tremendous value. While I waited I had a chance to take a look at their large selection of Citizen watches - that brand has come a long way in the past 20 years. A beautiful collection of really good looking timepieces. Thank you Tim and the entire team for being simply excellent!

I'm very impressed with Hannoush Jewelers on Boston Rd Springfield, ma. Took in a tennis bracelet…read moreto shorten it, and it was done in 3 days ! They did a great job! Francesca

These people care. I was in their Holyoke Mall store in 2023 seated on a chair near the back of…read morethe store while my four wristwatches were having their batteries replaced. Suddenly a tall man flew past me, jacket flapping, and exited into the mall. Not long afterward he returned with the item the thief dropped after he realized he was being pursued. A female bystander had picked it up and handed it to the owner, but the thief disappeared. I returned in 2026 for another battery replacement and learned that the story was on TV and in the newspaper. Good job! Good store. Good people. Remember the name. Claire in Springfield.

I was created with the most polite, and handsome looking Jeweler that I've ever seen. He was…read morepolite shook my hand introduced himself like a professional would do! I love the attention that he gave and he helped me with the money that I was prepared to spend and guided me to the proper jewelry that I could select from to make my wife happy for Christmas! This jewelry store has been phenomenal I've only visited twice, and I've been treated with exceptional service each time. I had a wedding band resized for my wife and it came out phenomenal like it was brand new! I will definitely be returning customer 110%

Purchased my first Rolex here and it was an amazing experience. For those who don't know, you…read moregenerally can't walk in a purchase a Rolex, you must add your name to a list and wait for the specific watch you desire to arrive. This guarantees you'll be in store at least twice. While that's hard for someone who has little patience, they made it a pleasure. The staff are all very accommodating, patient, and add no pressure. From the first visit to I received my watch it was 3 months. The watch was everything I imagined. The store is beautiful and the staff so helpful. I will be back for my next Rolex purchase!!

Seriously, a huge thank you to Lorilil Jewelers for helping me find the perfect gifts. They were so…read moreincredibly kind and welcoming, making the whole experience a breeze. It's rare to find such genuinely helpful people these days. My wife and daughter are going to absolutely love what I picked out. I'll definitely be back for future occasions!

I had a couple of rings that were badly damaged from an accident. I was referred to him by a friend…read morethat said he works magic. I called Zin and set up an appointment to meet him and take a look at my wife's wedding rings. He calmly assured me that not only would be fix this but add 2 extra prongs on the engagement diamond because it had only 4 and the diamond could become loose and lose the diamond. I was amazed at the quality of work for short money and the rings were done in 2 days. Definitely go see him if you want a cherished ring or family heirloom restored. Mark M

Mr. Tokman is the epitime of a good business owner. He is warm and friendly and goes out of his…read moreway to provide the service you need, whether it be an appraisal, a repair, or to purchase a small trinket. His prices are reasonable, he does excellent work, and you leave his shop feeling as if you you had done business with a good friend. He is the best! Jacki B - Longmeadow MA

Walked in with an idea of trading in my ring for a different setting. Talked with a knowledgeable…read moresaleswoman and Brad yet again was helpful and able to work with a budget. Highly recommend!

A Great local business! Brad Matthews is the only master jeweler in this area. He is amazing at…read moremaking and creating special pieces! I went to him to get an appraisal, a new setting and bands. He went above and beyond to make sure my needs were met and he kept in contact with me during the process even staying late to finish the pieces! They came out absolutely GORGEOUS and I'll never go anywhere else but Brads! He also has a great approachable quality. Thanks again Brad Matthews! 5 stars!

A few months ago I needed a ring resized and I happened to be in the Ludlow area, so I decided to…read morestop in at this jewelry store. The ring I owned was made of Portuguese gold, so my thought was why not take it to a Portuguese jeweler. When I walked in the staff was warm and welcoming which was a plus. They looked at my ring, gave me a very reasonable price, and gave me a decent time line for my resizing. When I got the ring back it was perfect and they stuck to the quoted price. The store also had a ton of beautiful items which was nice but some of the prices were a bit high. That being said, since it is a small family owned business and not a chain jewelry store, I expected the slightly higher pricing. In the end, this was a great store and I would take any of my jewelry here to get repaired.