NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

I can't recommend Lindsey enough! From the very beginning, she was professional, responsive, and so…read moreeasy to communicate with. She was always on time, listened carefully to what I wanted, and really understood my style and vision. She helped organize and decorate my business studio in a way that feels both beautiful and functional. She had a great eye for detail and made the entire process feel effortless. I never felt like she was pushing her own ideas--instead, she took the time to understand my taste and brought it to life even better than I had imagined. Working with her was such a positive experience, and my studio is now a space that I genuinely love walking into every day. If you're looking for someone who is talented, organized, reliable, and truly cares about creating a space that reflects you, I highly recommend her!

Lindsey recently helped stage a listing of mine in Murrieta and she was such a delight to work…read morewith. She was friendly, communicative, thorough & incredibly detailed-oriented. She also went above and beyond the original scope of work after noticing a few additional items needing attention. She transformed the space and it was no surprise that we ended up with multiple offers within days of listing -- undoubtedly due to the transformation she made on the home - in a neighborhood where listings typically sit for weeks at a time. Not only did she impress me, but my client loved her as well - which makes me look great in the eyes of my client. I would 100% recommend her for design and staging services and will be calling her for all my local listings & client needs in the future.

We experienced minor water damage in our master bath and opted to replace the LVP flooring with…read moretile. Instead of having a restoration company do the repair, we decided to seek out a tiling specialist and stumbled across Harold White here on Yelp. From beginning to end, the process was seamless. Shortly after we contacted them, Nicole White came out and provided us with an estimate that was fair and very competitive. Come install week, Nicole was very communicative and everything went off without a hitch. The team showed up every day on time and there were no surprises. The work is quality and precise, the workspace was left clean, and everything looks fantastic. We are so glad we found Harold White and had them do all the work. We would 100% recommend.

We had 3 shower remodels and our downstairs flooring redone! Nicole and her crew were great! Great…read morepricing and good quality work. Would recommend them as they're very flexible.

Great customer service, went above and beyond what we asked for! On time and very professional.read more

Professional, polite, punctual and perfect job. One person did the moving of furniture, cleaning…read moredried and grouted and because he took photos of where everything was he put it back in its place! Thank you! I highly recommend the Groutsmith! Was well worth the $$$.

This is way overdue! We renovated the kitchen and bathroom in our tiny studio before we moved into…read moreit. Our daughter recommended visiting Emser Tile. When walked into the Emser showroom it was truly overwhelming! My head was spinning from selection overload. Thankfully, our daughter, who happens to be a FIDM graduate, accompanied us on this outing and was a huge help in narrowing down our choices. She has a superb design eye and worked well with the Emser rep. The staff was very friendly and we had the good fortune of having Krista help us. First, we tackled the kitchen design. We opted for shaker cabinets in a blue/gray color, quartz countertops, porcelain wood look flooring, and a geometric grayish backsplash that looked like jewelry. Next, we selected finishes for the bathroom with the same shaker cabinets and flooring but different backsplash. We were extremely pleased with the entire transaction and the experience. Krista was a true professional and very good at her job. We placed our order and it was received with no problems. Highly recommend Emser Tile!

Mikey was awesome. He found the tile I wanted and got it there when I was on a time constraint…read more Communication process was flawless. Highly recommend!

If you're looking for some appliances or any household items and you are on a budget, you should…read moreconsider this place. You can buy brand new items

I just purchased this adorable swivel chair for $85 including tax, from this store a few days ago…read more I own an AirBnB STR house in Temecula Wine Country, and wish I knew about this store before, when I was furnishing it, 3 years ago. A few days ago, they had several mid-century style pieces of furniture that were new. Seems like most of the furniture are manufacturer closeouts, or dent and scratches, This Habitat ReStore amazes me, because it is in a nice modern industrial building, which I have never seen Habitat occupy. The others I have been to , are in the oldest most run down buildings in low rent areas. However, as nice as this building is, you look way up at the ceiling, there is no AC or other cooling system. It was over 100 degrees when I bought this chair, outside temp. They leave the front door open for the breeze but you feel all the hot air, that is hotter than the temp inside the building. The employee at the cash register, near the open door where all the hot air was coming in, said "Yep, no AC". But if you didn't have air circulating, even hot air, it would be a greater hotter oven. They have a separate room, where they sell small stuff, not even related to building or home stuff, like bike helmets. The thing about this store, the things they sell here are newer, and not used and sometimes broken and chipped, like the other Habitat ReStores have. The donations come from manufacturers or commercial businesses rather than individual donors that are remodeling their homes, or got a new piece.

Repair Hero Handyman Services did an excellent job on several projects in our home. The owner…read moreinstalled a smart bathroom mirror, added several electrical outlets, replaced our kitchen sink faucet, and completed a few other smaller projects with great care and attention to detail. He was extremely knowledgeable, professional, and affordable, and the quality of his work was outstanding. Everything was installed correctly and looked great when completed. I highly recommend Repair Hero and will definitely use them again for future projects!

Requested assistance hanging a portrait. It was a last minute request for the weekend and Repair…read moreHero was able to oblige. They answered the project request promptly and quoted an up front price. Roger sent me a textthe day of and was able to arrive an hour earlier. He was polite and got straight to work. No complaints!

my experience with this company was absolutely horrible!…read morefirst of all to survey a property isn't the cheapest investment so you'd expect the service to be half way descent. This company took several hours to respond back to me to schedule appointment, that alone should have been a red flag but I still gave them another opportunity. Appointment time frame was 7:00am-7:30am, when he hadn't arrived by 8:30am I called them to see if he was late, they gave me BS that he was at the county getting info on my property. Then stated he'd arrive by 12:30-1:30pm again DID NOT SHOW! (keep in mind they already had my $1,500.00 deposit) Basically this went on all day didn't show up until 4:30 pm and the man that showed up had no idea what he was there for instead wanted to chat about his kids instead of getting the job done! I contacted there office and told them to just have him leave my property. waiting 9 hours is ridiculous. save your money and time stay away from this company!! unprofessional and unreliable, how people run there business like this is insane!

i have used kolibrien for my engineering needs for the past 5 years…read more honest, timely response, professional work when i needed my projects to move forward, john was there. the build it group thanks for being there john tim