Serrano Family Flooring

(273 reviews)

I talked to several vendors and eventually I chose IZ Flooring…read more They did pretty good job and I'm very happy with them. I'd use them again if I have future needs

Customer service and follow up is not good. I was a previous customer 6 years ago and they did an…read moreexcellent job on my floors. I was looking to have my floors replaced in another section of my house and I contacted this company. The person did come to my house for a consult on a Friday. He said he would see if they had my previous floors in stock and if not would explore options for me and follow up with me. That was in June and I haven't heard anything back. This was a disappointing experience and I will not be using them again.

OP Flooring

(43 reviews)

OP flooring came out and gave me an estimate the same day. I was in a bind due to a slab leak. They…read morewere extremely helpful and gave me a very fair price. They were finished within the week. The owners are very honest and kind people. The floors turned out beautiful.

OP Flooring was amazing to work with - super responsive, genuinely kind people who clearly care…read moreabout their customers. The quality of their work is top-notch, and I'm sitting in my home now loving the final result. Highly recommend!

Elite Flooring Repair

(61 reviews)

Darwin and the crew was very nice and easy to deal with! Their work is pretty good and clean!! We…read moredefinitely recommend these guys!

Elite Flooring Repair was fantastic! They were able to come out same-day to replace my floorboards,…read moreand found a few more damaged boards than I initially noticed. They were quick, professional, and very competitive on price especially compared with some other quotes. Highly recommend them to anyone who needs work done!

Hemet Flooring

(100 reviews)

Hemet Flooring did an absolutely beautiful job on our flooring installation! We had a great…read moreexperience working with Ryan and his crew from start to finish. Ryan went above and beyond to help us match our existing floors. When an issue came up with the flooring order, he took the time to work with the manufacturer and even drove all the way to Cypress to exchange the material, making sure we received the correct flooring. The installation was quick and the floor looks amazing! Ryan truly cared about making sure everything was done right, and we really appreciate all of his extra effort. We highly recommend Hemet Flooring!

We used Hemet Flooring to replace and install around 2000 square feet of tile, an enormous job…read more They were professional, right on schedule, and treated my home as if it was theirs. The pricing was right on target with what I was willing to spend and the customer service and communication never failed. Great job Ryan and Austin and the rest of the Hemet Flooring Team. Will definitely use this company again for future projects!

Friendly Flooring

4.7

(350 reviews)

We've been customers of Friendly Flooring for a few years now, and Brock has consistently gone…read moreabove and beyond every single time. Whether we're placing a big order or just need something small, he's always just one text away and responds quickly. What really stands out is how he takes care of his customers he keeps you informed, walks you through the process, and makes sure you always know the next steps. There's never any confusion or guessing, which we really appreciate. Because of his top-tier service and reliability, we'll definitely continue to be loyal customers. Highly recommend working with Brock if you want someone dependable, responsive, and easy to work with.

Working with Jason and his team at Friendly Flooring has been an awesome experience. His pricing…read morewas fair and service top notch. Brock at the shop is very knowledgeable about all different flooring types; helping up choose our material and color and very generous checking out their samples. The flooring we chose was backordered (confirmed by another company we had a quote from) but Jason found a little extra supply and was able to hold it for us quickly which moved our renovation along faster than it otherwise would have! Our installer was Lester and he was great. Very nice, very skilled, and was glad to answer questions and ask us questions along the way that would affect our install. We installed the Opulux Grandeur laminate and love how it looks. Here's to hoping it holds up as well as the manufacturer says it will!

Direct Carpet Unlimited

(202 reviews)

Picking carpet felt like an intimidating choice, but Tommy made the whole process so smooth and…read morehelped me feel confident. He talked me through all my needs and preferences, helped me load a handful of samples into my car and didn't bat an eye when I kept them for a week. I wanted a fairly short turnaround time for measuring and installing and Direct Carpet had no issue with that. They ordered and received the carpet quickly and initially said our project may take a day and a half to install. My husband and I moved everything off our existing flooring so the Direct Carpet installers finished in just one day and we are so happy with the finished product!

We used Tommy and Direct Carpet last year. Very easy to work with and in fact he tried to sell us a…read morecheaper carpet that looked similar! He sources various brands and help us lock in on exactly what we wanted. We just had a water leak at the house and needed to carpet relaid and pad replaced and they were able to schedule with a few days. Very friendly and responsive. Definitely recommend!

West Coast Flooring Center

4.1

(156 reviews)

I came in with my 80 year old mother and we were looking for carpet for her house. David helped us…read moreand listened to our concerns, he helped us look at carpet and made recommendations. He helped ease my mom's anxiety about the carpet. We will be back to see him again! Thank you David!

I can't believe that I had not reviewed them all this time! We have gone through West Coast…read moreFlooring for all our flooring needs since we arrived here in 1997 for our first house in Vintage Hills and now our house in wine country. When we expanded our 450 sq ft studio to a 1300 square ft, 2 bedroom, 2 bath house we visited this store for our carpet and flooring. They gave us a lot of guidance, which we needed because there were so many options. They consistently have given us great deals, expert installation, and superb customer service. They also give back to the community. I highly recommend them.

The Epoxy Garage Guy

(363 reviews)

Drew and his team were great. They showed up on time every day of the job and were always…read moreprofessional. The quality of their work is also excellent the garage floors look amazing! If I remember correctly I think they were a couple of hundred dollars cheaper than the others I had contacted, but I would have probably used them even if they were a bit more because of all the great reviews on Yelp.

Bobby and his team did an Amazing job. They were timely and very transparent with the process. The…read morecorners and stem walls also look very sleek. We are very happy and would recommend!

Flooring Direct Temecula

4.2

(124 reviews)

I was putting my home up for sale and my realtors recommended Bill from Flooring Direct Temecula…read more They had used him before and said how reliable & what a great job he does. They were right on! I thought Bill went above & beyond. At one point the realtors had a question about the carpet and Bill came all the way from Temecula just to make certain that everything was correct. And it was! This is a person I would definitely hire again. I found him to be dependable and to do what he said he would do. His price was quite good too!

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

The Groutsmith

(42 reviews)

Great customer service, went above and beyond what we asked for! On time and very professional.read more

Professional, polite, punctual and perfect job. One person did the moving of furniture, cleaning…read moredried and grouted and because he took photos of where everything was he put it back in its place! Thank you! I highly recommend the Groutsmith! Was well worth the $$$.

The Refined Craftsman

(23 reviews)

This is long overdue, but we had a very positive experience working with Dave and his team. We had…read morea large, empty wall in our living room and wanted a built-in entertainment center, including ample storage for kids toys, a record player, and a few hundred records. I emailed Dave, and he quickly responded with a detailed design and quote. I collected two other quotes, and Dave's was the most competitive. Dave and his entire team were very easy to work with, which was a relief, as renovations are stressful, especially with young children. Start to finish, every person we interacted with was on time, friendly, and most importantly, skilled craftsmen. We will absolutely use Dave and his team for future cabinetry projects.

I hired the Refined Craftsman to custom build a window seat / bench in my kitchen. They did a…read morefabulous job! Dave came out, measured, he then sent me a mock-up of the design & a price quote and had it built and installed within weeks. Dave and his fabulous assistant Dennis did a great job of it and my whole family is loving it! I highly recommend them!!

Harold White Tile Work

(131 reviews)

Great company, Howard and Nicole are friendly and professional owners.. they gave us a written bid…read morefor a good price, completed a complicated tile repair/install project as agreed and did a great job.. highly recommend them. Pat & Ken Falcone

We experienced minor water damage in our master bath and opted to replace the LVP flooring with…read moretile. Instead of having a restoration company do the repair, we decided to seek out a tiling specialist and stumbled across Harold White here on Yelp. From beginning to end, the process was seamless. Shortly after we contacted them, Nicole White came out and provided us with an estimate that was fair and very competitive. Come install week, Nicole was very communicative and everything went off without a hitch. The team showed up every day on time and there were no surprises. The work is quality and precise, the workspace was left clean, and everything looks fantastic. We are so glad we found Harold White and had them do all the work. We would 100% recommend.

JC & Sons Landscaping

(184 reviews)

This company provided excellent service and gave our yard the facelift it desperately needed…read more Giuseppe (Joe) is very professional, punctual and great person to deal with. He never pushed ideas and listed to our plans for the project. His crew was also punctual, clean and very respectful. All excess materials and trash were cleared at the completion of the project. This is a great company to do business with. Deal with Confidence! Thanks Joe!

Joe and his crew did fantastic work! Joe responded to us right away when we initially reached out…read more He communicated well with us throughout the process. Joe was very considerate of all of our concerns and questions during the process. We were extremely pleased with the final results. It came out really well!!

Patio Guy

(279 reviews)

Just had new patio completed from Patio Guy and could not be happier. From start to finish Adam,…read moreBrody and team were tremendous! Online quote was simple and easy to follow. Adam came down next day for a detailed quote and Brody and team build new patio up in less than two days a couple weeks later. Would have been one day but they had to remove my old leaking patio otherwise it would have been one day job. 40 ft × 11 ft are dimensions for new patio which adds significant amount of usable patio space for us. Only regret is that I didn't do this years ago. Price, professionalism, communication, demo, build and clean up were all amazing. Highly recommended and would absolutely use again.

After meeting with Adam and several other contractors, I decided to go with Patio Guy not only…read morebecause of his five-star rating, but several other factors that were important to me (and probably you as well): 1) He could deliver and install my new cover within a week vs. the other guys taking months; 2) I wasn't limited to just the AlumaWood product (which wasn't modern enough for me), and (3) his price to install with an upgraded cover (insulated) was far below his competitors constrained by higher overhead and slower delivery times. I ended up selecting a Duralum cover that his company also offers, and I'm glad I did. It's just the look I was going for. I was also impressed with Adam's business model, which is built on quality and efficiency at a very reasonable price without cutting corners or sacrificing customer service. Now for the best part: A guy named Brody, his lead installer. In addition to being a super nice guy, his work is meticulous. The back of my home isn't linear, so there are bump-outs and protrusions, making the installation more difficult and time consuming. This wasn't the slightest challenge for Brody and his team. The finished product is snuggled tightly against my stucco and professionally sealed on the roof to prevent any water dripping through when it rains. I watched him work, measuring and cutting the aluminum to match my home so the fit and finish is far greater than I imagined. As you can tell from the photos, I still have work to do (concrete coating, fence repairs, etc.) to match the beauty of my new cover.

Lindsey Allen Design

(10 reviews)

I can't recommend Lindsey enough! From the very beginning, she was professional, responsive, and so…read moreeasy to communicate with. She was always on time, listened carefully to what I wanted, and really understood my style and vision. She helped organize and decorate my business studio in a way that feels both beautiful and functional. She had a great eye for detail and made the entire process feel effortless. I never felt like she was pushing her own ideas--instead, she took the time to understand my taste and brought it to life even better than I had imagined. Working with her was such a positive experience, and my studio is now a space that I genuinely love walking into every day. If you're looking for someone who is talented, organized, reliable, and truly cares about creating a space that reflects you, I highly recommend her!

I had an outstanding experience working with Lindsay Allen Design for home staging in Temecula…read more Lindsay and her team delivered a beautifully staged property that truly elevated the entire presentation for listing photos and marketing. Every detail was thoughtfully curated to highlight the home's best features and appeal to today's buyers. As a real estate professional, timelines and budgets are critical--and Lindsay Allen Design exceeded expectations on both. The project was completed on time, within budget, and with a level of quality that made a noticeable impact on the overall look and feel of the home. If you're looking for professional home staging in Temecula that enhances your listing, attracts more buyers, and helps your property stand out online, I highly recommend Lindsay Allen Design. I will absolutely be using her services again for future listings.

Emser Tile

4.6

(21 reviews)

This is way overdue! We renovated the kitchen and bathroom in our tiny studio before we moved into…read moreit. Our daughter recommended visiting Emser Tile. When walked into the Emser showroom it was truly overwhelming! My head was spinning from selection overload. Thankfully, our daughter, who happens to be a FIDM graduate, accompanied us on this outing and was a huge help in narrowing down our choices. She has a superb design eye and worked well with the Emser rep. The staff was very friendly and we had the good fortune of having Krista help us. First, we tackled the kitchen design. We opted for shaker cabinets in a blue/gray color, quartz countertops, porcelain wood look flooring, and a geometric grayish backsplash that looked like jewelry. Next, we selected finishes for the bathroom with the same shaker cabinets and flooring but different backsplash. We were extremely pleased with the entire transaction and the experience. Krista was a true professional and very good at her job. We placed our order and it was received with no problems. Highly recommend Emser Tile!

Mikey was awesome. He found the tile I wanted and got it there when I was on a time constraint…read more Communication process was flawless. Highly recommend!

American Renovation Network

4.7

(53 reviews)

Our son's bathroom really needed a face lift to keep up with the times. From start to finish the…read moreentire process was amazing. We went to the show room and picked out material for tile, flooring, and cabinets including trim. The entire crew at American Renovation were absolutely amazing. The attention to detail was fabulous, the communication was top notch. We are now planning to upgrade our master bathroom vanity. Great job everyone.

I wanted to provide an update since the owner's response below does not reflect what has happened…read moresince my original review. The company stated that the waterproofing work was completed and documented. However, after that response was posted, new leaks continued to appear, including leaks in areas that had never leaked before. Additional damage occurred to my home, including hardwood flooring and interior finishes. The company also stated that it does not reinstall unsafe components. Yet I personally documented damaged and broken pillars being reused, and multiple workers told me they had objected to reusing them. Most importantly, the company has since involved its insurance carrier regarding the conditions and damages at my property. Their insurance consultant inspected my home on March 18, 2026. If the work was completed properly and there were no issues related to the project, I find it difficult to understand why an insurance claim was necessary in the first place. Since then, I have been repeatedly told to wait for the insurance process. Months have passed, no meaningful testing has been performed to determine the source of the continuing leaks, no repair plan has been provided, no leaking doors have been repaired or replaced, and the missing railings and pillars remain uninstalled. The most frustrating part is that my home is still left looking like an unfinished construction site while the company points to an ongoing insurance review as the reason for delay. I do not believe a homeowner should be expected to live with continuing damage and an incomplete project indefinitely while waiting for an insurance determination. I genuinely hoped this matter would be resolved after meetings with the company's ownership and licensing representative. Unfortunately, despite promises that things would move forward, very little has actually happened. I will continue to update this review as events unfold so that potential customers can make an informed decision.

Your Favorite Cleaners

(240 reviews)

They were great! They were able to fit my schedule, arrived on time and followed all of my…read moreinstructions. The house looks amazing and I will definitely have the team back next time. Thank you!

Prompt, warm & positive reply from Lee at 7:07 am with a quote…read more I sent MULTIPLE messages, SIX, but Lee never responded, nor did he send anyone after I accepted his quote. After they offered, the quote, and I accepted, a highly effective business would message to inform the person that things changed, and in fact they will not be able, or they simply don't want to, provide cleaning service requested. Instead I received nothing.

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Nancy D.

0

6

0

10 years ago

We have been regular customers at Marmol Export, usually buying natural stone for our own projects. This time we ordered Limestone tiles from Marmol, had it installed by Serrano Family Flooring, and after installation noticedvproblems with the look of the tiles. Some tiles looked as it they had not been completely polished. We received a recommendation from Marmol Export for Serrano Family Flooring & Design, Inc. for installation. Angel Serrano and his crew were punctual, and completed the job in a timely manner., even in pouring rain! When we contacted Angel to ask about the white deposit and dullness of a large number of the tiles (every 3 or 4 tiles had an edge or corner that was rough and white), he was immediately willing, together with Sandra and Frank from Marmol, to come take a look to make sure everything was to our satisfaction. It was decided there was no installation issue (thank you Angel!), but instead that the tile had to be re-polished. Sandra and Frank recommended Stone Masters Inc., and Juan and his team came out a couple of weeks later, did a full assessment of what needed to be done, and within a few hours had our tile looking as it should. All in all, this was an easy fix to what could have been a very frustrating purchase. Instead everyone was friendly, professional, and made sure we ended up with the product we wanted, at no extra charge to us. We are very happy customers at the Marmol store and we definitely will have Marmol, Angel Serrano, and Juan at Stone Masters Inc, in mind for our next project. read more

Nicole B.

0

2

0

2 months ago

I absolutely loved working with Angel, Melissa, and their family. They paid close attention to every detail, communicated clearly throughout the entire process, and went above and beyond to ensure we were completely satisfied. I'm obsessed with my new Cambria quartz countertops and herringbone tile backsplash--they turned out even better than I imagined! I highly recommend working with this family-owned business for anyone looking for quality craftsmanship, professionalism, and exceptional customer service. read more

Claire M.

14

3

0

10 years ago

Serrano Family Flooring installed wood flooring throughout our home and remodeled two full bathrooms with new tile floors and wall tiles. In addition they completed a whole kitchen redesign with floor tile,custom wall tiles throughout the kitchen and installed granite counter tops. The skill and care demonstrated by Angel and his team is always a subject of positive comments by guests to our home. Quality work with an artists hand. read more

Serrano Family Flooring - countertopinstall - Updated July 2026

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(43 reviews)

OP flooring came out and gave me an estimate the same day. I was in a bind due to a slab leak. They…read morewere extremely helpful and gave me a very fair price. They were finished within the week. The owners are very honest and kind people. The floors turned out beautiful.

OP Flooring was amazing to work with - super responsive, genuinely kind people who clearly care…read moreabout their customers. The quality of their work is top-notch, and I'm sitting in my home now loving the final result. Highly recommend!

Langdon Floorcovering

(110 reviews)

This is the second time we have used Nick and his team…read more The fit was for hardwood flooring (see my other review) and this time for carpeting on stairs and 2nd level. Excellent flexibility to schedule, prompt work done, and the finish looks fantastic. Great rates as well. If I need any more floor work, I'll be sure to contact him again. Highly recommend Nick

Langdon Floor Covering did a fantastic job of replacing carpets in our rental. Being a rental, we…read morewere not looking for anything expensive and most others showed us some really cheap/ builder grade options at a much steeper price than Langdon Floor Coverings. Nick and his team not only came in better priced but the quality of their work is exceptional. We are extremely satisfied and would absolutely recommend Langdon Floors to anyone looking for quality, professionalism, and fair pricing!

Southland Carpet

4.4

(89 reviews)

We are very happy with Southland Carpet and Flooring! After living in our home for 25 years, it was…read moretime to upgrade and replace our old flooring. The finished product is beyond our original imagination of what it would be! The crews that did the demo of our old flooring and installation of our new luxury vinyl plank and new carpet were exceptionally talented and we couldn't be happier. Rainee, Liz, and Bryce guided us through each step of the process and made the project as simple as possible. We highly recommend Southland Carpet and Flooring to anyone who is looking for good quality flooring, expert knowledge and craftsmanship, and everything at a fair price. Thank you all very much at Southland Carpet and Flooring for your service and making our home look beautiful! We truly appreciate you and the service you offer!

I am very upset with this company because I did not get the padding I was told and promised I would…read moreget! After the job was finished and paid for then they were honest about not using the soft memory foam pad we chose and wanted. They never mentioned they were using a different pad, not on the phone or when we went to the showroom and spoke to them in person. They assured us we would be getting the same memory foam as we had purchased before. I still do not believe that the pad, they chose to put in was a memory pad because it is as hard as a cement floor. It is like walking around in the most uncomfortable and painful shoes and you can never take them off. All I wanted was soft padding and they failed me! There is no way to rip it out and replace it at this point. We rented two storage containers and paid a moving company to take everything out of the house and put it all back. Who is going to pay for that?

Murrieta Flooring

4.5

(35 reviews)

Great place. The lady in there is super helpful and patient, ( I believe her name is Sherrie?)…read more I had a hard time deciding on the color I wanted and I took awhile deciding, she didn't show any annoyance hahaha Great selection! The crew that came to install were very nice and friendly as wall. Overall great experience

We recently had the entire first floor of our home replaced with LVP from Murrieta Flooring. From…read morestart to finish Sherrill was amazing. Our floors were installed quickly and look beautiful. They did not have the product we wanted but were able to special order it. The price was extremely competitive vs o the local flooring companies. There was a slight delay but Sherry kept us informed the entire time. Highly recommend and can't wait to do our stairs and 2nd floor with Murrieta Flooring.

Sav-On Carpet & Tile

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We are new to the area and found Sav-on carpet through yelp. Our first time in the store we were…read moremet by Pierre and Leonard the sales guys they were very helpful and friendly! We selected a carpet and agreed on a very affordable price. The installer's were great, on time , clean and gentle with our freshly painted baseboards ! Could not ask for more. Thanks Sav-on.

Danny and Pierre were phenomenal. I had actually hired a big box store right next to Sav-on carpet…read morebut they wanted 2 weeks to get a call to schedule. They also said that schedules needed at least 2 weeks for install afterwards. In total at least a month. SAV-ON needed a couple days. I was super pleased with the work they did and Oscar along with his team just made quick work of my carpet install. I have more carpet to install and guess am going to Sav-on. Pierre, Danny, Oscar and team... you guys ROCK!!! Thank you guys for great Pricing and great service, and excellent attitude.

Flatout Flooring

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My parents originally scheduled a carpet installation with Empire Carpet and had an install date…read moreconfirmed. Empire even called the day before to confirm, only to call again on the day of installation and say the carpet was on backorder. This happened three separate times. After the third time, my parents had enough, so I suggested they call Flatout Flooring. (I had also recommended them to my grandparents a few years ago.) From start to finish, Flatout Flooring was incredibly easy to work with. My parents ended up getting a beautiful high-end carpet with quality padding, and everything was installed exactly as promised on the scheduled date. The installers were professional and pleasant, and the finished product looks phenomenal. The quality is far better than what they were originally planning to get. If you're in the market for new flooring, I definitely recommend giving Flatout Flooring a call. They'll save you a lot of stress, frustration, and headaches.

Amazing service and quality. The guys are polite and nice to…read morework with. The product they put out is top notch and very attentive to detail I will never hire another fluorine company again they are definitely the best

Giza Granite and Quartz

(20 reviews)

Daniel and his team did an outstanding job start to finish. They installed quartz countertops,…read moreherringbone tile backsplash a farm sink with the faucet as well as under counter lighting. Every member of his team was very professional. They arrived on time, did excellent work and was finished by a agreed date. Highly recommend!

Wow, what a great company this is! We had Moudy come out to fo the estimate. He was very meticulous…read moreon his measurements, explanations for questions, and genuinely listened to our concerns. We've used three different tile/granite co's in the past and were very disappointed with demo, tile work and poor cleanup, and housekeeping. We immediately liked Moudy and read reviews on Google and Yelp. It was quick for scheduling maybe a week or so lead time. We were only going to do one bathroom countertop at a time, but Moudy pointed out we would use and waste half a slab. The demo team was so gentle in dismantling our countertops. They papered off the cabinet facing and the mirror frame. They made a great effort to be clean and gentle, and always nice and tidy at the end of the dau. We've had some very rough demos in the past where they knocked giant holes in the drywall. The result was that we had to replace all the drywall where they removed tile. With Giza, we didn't have to repair any drywall. As it turns out, the demo team is the installer as well. They were such nice guys. They asked questions on my preferences for things such as caulking, etc. Very, very nice job. They even did the first sealing for me. I highly recommend Giza and will only call them for my future work.

Flooring Direct Temecula

4.2

(124 reviews)

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NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Precision Flooring

4.3

(49 reviews)

I came to Precision Flooring for LVP after I had a misunderstanding with a contractor about the…read morecolor of my flooring. Nash greeted us and was very helpful and friendly. There was only one option in the store for the color I was looking for, but it was from a reputable company and had a 50-year warranty! Wow! I was impressed! We made an appointment with John (the owner) who came out within a couple of days and was on time. John was very professional and easy to work with. He provided an offer immediately and we told him we wanted to move forward. We provided the deposit and John ordered the LVP. We were leaving on vacation for a week and by the time we got back, it was another week before installation. It was perfect timing as we needed to remove furniture so they could work. We left the larger furniture in each room and the installers move them around as they installed the floor. On installation day, the crew showed up on time and ready to work! They were professional and hard working! They were also courteous and respectful. They did the floating floor over the existing tile and added wood where there was carpet. They explained how the glue would need to dry before we could walk on it, which was very helpful. After the 3rd day, the floors were done and they started on the baseboard and door casings. Jason worked hard to complete all the work, clean up after the install, and the entire project was done in one week. I am so impressed with this crew and Precison's communication with us. I would highly recommend using them and will definitely work with them in the future, if the need arises. Thank you John, Nash, Jason, Ryan, and crew for all your hard work! I am very grateful for all of you!

Subject: Exceptional Flooring Installation Experience with Precision Flooring…read more I am writing to share our outstanding experience with Precision Flooring, owned by John. Our flooring installation, managed by contractors Edgar and Adrian, was exemplary and one of the best interactions we've had with a contractor and flooring company. We suffered water damage in our master bedroom and decided to replace the flooring in all our bedrooms, including the master bathroom and closet. Unfortunately, the original flooring, installed by the home builders, was discontinued, making it challenging to find a match. Initially, we approached Home Depot, which turned out to be stressful and costly. They required full upfront payment for the flooring and installation, plus hidden fees that significantly increased the estimate. Our experience transformed when we found Precision Flooring. John and his team, including Nash, provided a seamless and pleasant process. At their store, we explored hundreds of samples, taking several home to find the best match. Unlike Home Depot, Precision Flooring required only a 50% deposit, as per California laws. John, the owner, was transparent and straightforward, while Nash made the selection process enjoyable. They were patient, never making us feel rushed despite the time it took to make a decision. John promptly measured our house the day after our store visit, and the flooring installation wait time was only a few weeks, depending on stock availability. Working with Edgar and Adrian was remarkable. They exemplified professionalism and skill, setting high standards for the industry. Their dedication and craftsmanship were evident throughout the project. We are grateful for the excellent customer service, responsiveness, and high-quality work provided by Precision Flooring and its contractors. To future customers, we recommend taking care of your installers. During our project, Edgar and Adrian worked diligently, even on the hottest days. Offering them a shady area, air conditioning, cold drinks, and a tip goes a long way in showing appreciation for their hard work. Precision Flooring also provides military, law enforcement and first responder discounts. They will also price match if you bring in an estimate from another contractor.

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