I can't give enough accolades to these people! Caring professionals from start to finish!…read more Louie and his staff answered all our questions prior to and during the sale. They spent an inordinate amount of time providing information about our new (to us) motorhome. Made us feel like they were caring for a family member. Dave went through the rig and patiently explained the function of each button. He made sure we understood and provided time to answer our questions. His expertise and caring attitude made us confident that our rig was safe and ready for us. Gary made sure we were happy with our purchase and that the additions we requested were up to our expectations. The work Chris did was exceptional. The wood was matched well and the shelves he installed were just what we wanted. So many exceptional interactions from the entire company. Care provided before and after our purchase was as exceptional. I wish all businesses were as customer service oriented and dedicated to perfection.

Unprofessional to say the least. Contacted Louie about a coach on consignment. Told him I had plans…read moreto fly next week to purchase another one but ran across his ad and would purchase it instead if the deal was right. Told him I didn't care for the colors but for the right price I could forgo my color preferences. Offered 250k on a 299k asking price. His respond was "good luck" and "have a nice flight". Then proceeded to tell me they don't sell entegra cornerstone because their quality is junk. Seems pretty laughable that a used dealer that does primarily consignment wouldn't consign one of the top tier brands if someone wanted them too. Especially since entegra is owned by the same company as the Tiffin I was inquiring about (owned by Thor industries and is well known to have major quality/support issues since the buyout from Bob tiffin). I have no heartburn about not being able to come to terms on a deal, especially on a coach I clearly expressed upfront that I wasn't in love with, however the manor in which Louie responded was completely unnecessary and unprofessional. He could've easily said the owner wouldn't accept that offer or even told me about other coaches they have available that I might be interested in where owners were more motivated to sell. Either way, there's a way to reject an offer and he chose to be disrespectful in his response thus losing a customer forever and as someone looking for their 4th coach, I'll definitely be sharing this feedback with everyone I meet along the way. Side note.... Really makes you think about the nice demeanor in their YouTube sales videos must just be the salesman in them not who they truly are. I say buyer beware if you're dealing with them as there's definitely another side you might not see. Final thoughts, my last coach I purchased from Beaver Coach in Bend OR, worked with Travis Tuma who was first class all the way and was my first call when I decided to purchase another, unfortunately he didn't have what I was looking for. Instead of rolling the dice with these jokers, give Travis a call and you won't regret it!

Courtesy and expedient quite surprised of the multi-levels of interviews not only from home but…read morealso out of state!

next to impossible to get your RV serviced here. I'm sure the Staff is great, but good luck…read morereaching anyone that actually works at the location. Here is the one week and counting bureaucracy: (1) fill out service request on their website because calling is worthless (2) an "Ai" assistant responds to you. (3) the inquiry is outsourced and you talk to someone in another state to explain exactly what you already put on their online form. (4) someone calls you back a day later to ask you the situation again and tries to troubleshoot over the phone ... what!? (5) you are told someone will call you to set up an appointment which they either do so in a week or not at all. I decided to take my RV 125 miles away in Bend because a human from the dealership immediately answers the phone and sets up the appointment (5 minutes versus over 5 days "and counting". sorry to complain, but I tried Bish's twice, never again. I really tried to keep my business local. If they only knew how much business they are losing!

First time RV buyers here. There was an RV at a dealer in Eugene we were interested in. Being new…read moreto this we felt we really needed a professional to do a pre-buy inspection. Someone recommended Bobby for this and we really couldn't be happier. Easy to schedule, efficient and very professional. He found a few items that I'm sure we wouldn't have noticed ourselves, and the dealer agreed to fix once they were pointed out. He's great at sharing his knowledge and experience, very educational for us. Highly recommend.

Charged $3300 to defraud me over camper trailer with rotten wood and installed non automotive…read morebolts. Did not fix and lied to me about it.

I am so disappointed that the decision made by Winnebago to close the repair facility in Junction…read moreCity! I found the facility to be very good and I spent thousands there making my Country Coach perfect! For that reason I will never look at or consider buying anything from Winnebago in the future and I will not recommend to anyone that they consider the junk brand of the company! I hear nothing good about all their brands and workman! It's a disgrace to the LEE brothers brand! Greg H

Drove our Winnebago Journey from the San Diego area to have work done on our coach at the Winnebago…read moreservice center. Awesome service, awesome people (Mike, you're the bomb), went out of their way to make us feel welcome. Work done in a timely (recommend reservations) manner with speedy parts delivery. Highly recommend.

Love these guys. Easy to work with, honest, hard working. They stand by their work, happy to…read moreanswer any type of questions. And they will do repairs needed, not inflate the work order. We purchased an older coach and have thank you to Elite it is amazing! Thank you!

Another older Monaco joined the family recently. A 2007 Signature with issues, but which motor…read morehomes don't have issues. This is our third we have brought back up to almost new standards, or better. After three attempts with other businesses to solve some tough issues, we are back on the road without any major issues. One the way out of Oregon we found we had running water across the floor. Stopping in at Elite Renovation and Repairs the quicky discovered the leak was from the sink drain which on these coaches is buried behind all kinds of panels and is the result of poor quality plastic pipe used during manufacturer. Same issue with previous Windsor as the plastic gets old and brittle, and runs between the slideout and frame, it is bound to break from slide movement. Mark quickly disassembled the cabinets, removed the defective piping, and installed newer, higher quality piping, and we were back on the road in a couple of days. The way the piping runs, hidden from inspecting eyes, it was surprising how quickly he found the leak, fixed it with something that won't break again, and got us out ahead of yet another wet messy storm. Thanks Mark.

Went in on a recommendation from a family friend while our son & his family were looking for the…read moreperfect trailer and wow, just wow!!! within an hour we were so pleased with the salesman, his knowledge and his ability to pick the "perfect" trailer. The condition excellent & price perfect for his budget so SOLD!! Process quick & easy and they said we'd have it in a weekish. Then, in the middle of the night the motel they were staying in caught fire, they were safe but now homeless. One call to Kevin & his crew and they had it ready for pickup by the next afternoon and our grandson was able to ride his little bike home to a safe place. A perfect ending to a tragic day that was made possible by Summit RV.. thank you for helping our family this mom/nana is beyond grateful for your hard work making it happen. 5 stars isn't even enough!

In 2016 we were in the market for a Class C RV. We did the JC tour and were not impressed with…read morethe pricing, you could buy a house for that kind of money, so we started looking at pre owned campers. As luck would have it, we went out looking in January and it was raining like crazy.... which was good for us! One dealership we went to had water dripping out of the light fixtures, vents and down the walls of every single camper we looked at. We finally went to Summit and met Ray. It was still raining, but after looking through a few models, not one had a leak. I asked about that and was told that they like to seal the roof and edges for that very reason. We found a nice 23' that had been previously owned and was in good shape. We purchased that unit and enjoyed it for years, now, fast forward to present day.... As needs change, we found it prudent to list this camper for sale and we plan to get another in a couple years, but for now, we have other goals. We took the camper back to Summit and discussed doing a consignment sale with them. They made it so easy as we owned the camper free and clear AND we kept a folder of all the add ons and maintenance work we had done. We simply gave them a price that we wanted to get for it and that was it! After they ran through their quality and mechanical assessments and listed it on their web site, I received a call a few days ago that it had been sold and they have a check waiting for me! A little over two weeks and it was done! Ray and Jerry made buying AND selling through them so easy and painless that I can't imagine going anywhere else in the future! It seems that the smaller lots charge less than the larger lots due to overhead. Thank you Ray and Jerry, we will be back when we are ready for the van conversion!