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    JC Services

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Thompson Creek Window - new front entry door and windows

    Thompson Creek Window

    (559 reviews)

    To begin, this company provides a very good window. They represent themselves as providing…read more Superior Selection, Expert Installation, No-Hassle Warranty. Safety and Accessibility, Beautiful By Design, One Day Installation, Easy Maintenance. and Long-Last Materials. Having just had 13 windows installed, I have no reason to refute any of these claims. From my experience their primary focus is on making the sale and not ensuring a high quality customer experience. Pricing transparency? Clear as mud. They gladly apply discounts to reduce the "actual cost" that are pulled out of an I pad. Smoke and mirrors. Even greater savings are available if you "just sign today --- but no pressure". Expect to learn everything about the construction of the window and their "design, build, install" model. Do NOT expect them to share any details about the installation process or provide firm timeframes. How so? We ordered custom windows, and they explained those take longer. Makes sense. The we received an installation date longer than we were told to expect. OK. Friday morning before the installation the following Monday we received a text message confirming our installation would be the following Tuesday, as we had been told weeks earlier. It asked us to confirm, which we did. At 4:58 pm that same Friday I receive a voice mail message : "Because your windows are painted I have been advised by our factory there will be a delay. I am tentatively scheduling a new date of ....17 days later." The windows were always to be painted, and the installation date was already moved back 2 weeks as a result. After our order we learned we'd also need to remove all the blinds beforehand. Makes sense - and we were glad we asked. "But there is no need to remove the brackets to the blinds" was the guidance provided. Whew. On the day of installation, the installers removed all the brackets. Because they had to. Installation day: we did not think to ask how much interior access to our home would be needed. All windows needed to be brought through our house (installers asked for access through the longest route possible, oddly), all old windows removed using that same route. Shabby cloth runners were placed on our floors, which at least somewhat reduced the grime from work boots traveling across our floors all day. Alas, at the end of the day after the drop cloths were removed, an installer had to go back through our home with no floor coverings left to retrieve tools and a drop cloth that were left behind upstairs. Enter new grime in places that had dodged that day's grime. Additionally, about a quarter of our window sills were full of grime left over from the installation. Brackets could not be reinstalled (by us) for 24 hours so the caulk could dry. While none of these many annoyances represent deal breakers, Thompson Creek's "expert technicians" who meet with you to pitch their products make an effort to help prospective customers understand "what to expect". Finally --- after providing a check for my deposit there was likely something in the sales agreement indicating the balance would be electronically swept from that same bank account upon completion. What makes me think that? Because upon completion I asked the installer if I could provide him my credit card information to pay the balance owed. "No the office will be in contact with you." Expecting a call, I instead received an alert from my bank app within the hour that the balance owed was being taken from my checking account --- the same one I paid the deposit from. A nice last surprise from this company. This company provides a good product. Their competitors are few, which they well know. That may explain why their "after the sale" process consistently demonstrated they prioritize making the sale over the total experience of their customers.

    Despite the setbacks, the installers were professional and the finished door looks very nice. Once…read morethe installation was finally completed correctly, the quality of the product itself met my expectations. However, the overall process was far more stressful than it should have been. My original appointment was scheduled back in February, but no one showed up, and when I called, I was told the appointment was not even in the system so they had to rescehdule. Then on installation day, the crew arrived with the wrong size and wrong color door, which delayed the installation and caused me to miss work. Communication throughout the process was slow, and I had to repeatedly call and request escalation before receiving consistent updates. Ironically, communication became much quicker when it came time to collect the final payment. While compensation was eventually offered, it felt like the minimum possible amount considering the inconvenience and lost time involved. In the end, the final product turned out well, but the scheduling, communication, and ordering issues made the experience frustrating overall.

    Supreme Window - Historic Wood Windows

    Supreme Window

    (16 reviews)

    Ever since an HD employee recommended Supreme Windows, I have used and recommended them to all my…read moreclients. Had I known about SW, I never would have used one of those window companies that come to your house to sell you the same thing you can get from SW for half the price...I could have saved 5k and spent 6k instead of 11k. Now I pass what I know on to my clients so they can enjoy new windows without the sticker shock. The waiting time can be long-it was at times during and right after the pandemic, due to material shortage, but that was the same everywhere else. The wait was always worth it. Customer service is excellent, as is the communication. Quotes are thorough and easy to understand: please note that you need to provide the rough opening size, and they will make sure to select the correct window size. Pick-up is simple and everyone is helpful and giving a hand to get you loaded. I do need to mention that the contractor I work with does the installation. I have only ordered the windows, never had SW install them. This is my go-to for anything window-related.

    I will say the customer service is good but the installation was the worst experience that I've had…read morewith a contractor. I purchased my windows a few years ago. During the installation I should have known there was a problem when the installer took several hours installing the windows in my bedroom on an entire house installation. Just a few weeks after installing my wife and I could feel the wind from outside. I called the company and they sent someone to review. Needless to say after several rounds and years of this calling and someone coming to look, I realized that this is apart of the scam. Now will have to invest in new windows from another company.

    Windows on Washington

    Windows on Washington

    (232 reviews)

    I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

    I needed an insulated picture window replacement. I believe we used that business a few years ago…read morewhen we replaced uninsulated picture windows on the front side of the house. The sales representative did not believe that WW did that kind of thing anymore, but had a very difficult time understanding the kind of window I was describing. I spoke with that person 3 times to try to help him understand this is not a typical window, but one that is fixed in place. To no avail, I chose another company. I would give WW a 2 star rating.

    Window Nation Maryland & DC

    Window Nation Maryland & DC

    (269 reviews)

    The from beginning to the end there was no problem with the work that has been done. I called in…read moreFeb 2026 to report a crack in a window. The gentleman came out took the measurement. I called two weeks ago to find out the progress. I was told the scheduler was busy and would get back with me. Today 5/26 called again to get an update. Was told the scheduler was in a meeting and would get back with me today. Okay no phone call. Yet my product is in. Are we short staff of installers ? No return phone call is unprofessional. Sorry that this is the only way to get attention and service. Ms. Brooks

    **FINAL UPDATE** A solid 5 out of 5 Stars…read more The day before installation, I received a text from Vytex. This was to confirm my appointment on the 21st of November, as well as the ETA window for their installation team, which was 0830-1130. On the day of installation, the installation team arrived at 08:21. The Team Lead (Ahwner) introduced himself, and we walked to the windows that were to be replaced. He explained that before beginning the installation, he would need to confirm the measurement for accuracy. Once he completed the remeasurements, he advised me that they would start the installation. Including the TL (Ahwner), there were four members on this install team. They quickly began setting up their work areas. They placed tarps over my laminate floors, entryways, furniture, and even the grass outside. This was to ensure that no debris or loose materials would be left behind. All the work was completed by 09:43. Upon completion, the TL asked me to walk the project with him to confirm my satisfaction. He asked if I had any questions about the completed project, then asked me to sign the order of completion sheet. Part of this process included a link/QR code to scan for the final balance payment. There was an issue with the QR code, so he suggested I call their customer service for assistance. Once on the phone with their customer service, they provided an email link that I used to resolve the remaining balance. What can be said that hasn't already been said? Overall, I am delighted with Window Nation's service. Their quality workmanship, customer service, and follow-up in addressing any questions or concerns I may have had throughout this process.

    American Home Contractors - Roofing, Windows, Siding, Gutters, Doors, Solar | Exterior Contractor Near Me | Maryland, Virginia, DC

    American Home Contractors

    (178 reviews)

    I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

    I had squirrels getting into my attic from an opening they made on my roof. My technician Isiah G…read more came over and assessed the situation and closed the opening right away. I thought he was going to find the opening and schedule me for a later date to fix it. To my surprise it was done ASAP. I'm so happy he was able to assist in me evicting the furry squatters also known as Sasha the squirrel and her friends.

    Winfield Builders

    Winfield Builders

    (43 reviews)

    I hired Winfield Builders to replace two old skylights in my Rockville home, and Zach and his team…read morewent above and beyond. My project was complicated because my 1980s drywall shafts were the wrong size for modern solar blinds. Instead of just "making it work" or creating a huge mess with drywall dust, Zach proposed a brilliant custom solution: building a clean birch veneer box with custom trim. It looks stunning and kept my house completely dust-free. What impressed me most was Zach's integrity. During the install, a small piece of my old plastic molding snapped. Instead of ignoring it, Zach took full ownership and replaced the trim on both skylights with upgraded foam-backed wood molding at his own expense to ensure everything was airtight and uniform. It is not a simple fix but an upgrade, for free. See the attached before/after pictures and the broken plastic. Like most customers, I contacted a few contractors before selecting Winfield Builders. Their price is VERY reasonable, and the communication through Yelp was professional and transparent. It is rare to find a contractor who cares this much about the details. If you want a crew that is honest, skilled, and delivers a beautiful finish, call Zach. 1000% recommendation!

    I've hired Winfield Builders twice, once to replace my roof in summer 2021 and again in summer 2022…read moreto replace my gutters. Zach made a strong impression from the start--when he came out to inspect my roof and I told him of a problem area, he went up on the roof to look at it! Replacing the roof took only one day, the crew arrived early and worked very hard. I also had the gutters replaced, opting for 6" gutters. The larger size has made a huge difference, as they're less likely to get clogged. My home is in good shape thanks to Winfield Builders!

    JC Services - roofing - Updated May 2026

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