The technicians were honest and professional, performing a simple fix that saved me money instead…read moreof overcharging me, which they could have easily done without my knowledge. He was referred to me by my neighbor, I highly recommend Maurice and his team.

A long time customer .! & friend…read more Great value for the money Delivery and installation

I was shopping around for a new dishwasher recently and was looking at offers from Lowe's , Home…read moreDepot, and Best Buy. All had pretty good pricing but their installation and delivery times were farther out than I would have liked. I then remembered Rosner's, where I had purchased a couple of appliances in the past. Reached out to them, explained my situation and they basically guaranteed me installation within 24 hours and the same price as from the big box stores. On delivery day everything went well, they showed up exactly as promised and got the unit installed quickly, I was really happy with the service. I definitely have to remember to use them in the future and not reflexively go with the chain stores. Overall I'd give them a solid five stars.

I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

This place will take advantage of you and your money. Not only they over charged for an used…read morerefrigerator but charged a fee for delivery and they DID NOT deliver, they just dropped off the item with no one being home in front of the door. Which it could have been stolen and they don't care. Mind you they gave an estimate time of 2 days and no specific time. They are careless and unprofessional.

From the owner: We have specialized in appliance sales, service and parts since 1999. Visit us today for…read moreunparalleled customer service!Saturday’s by appointment only

I was buying appliances from this guy for and Most of his Appliances breakdown within 2 to 6…read moremonths!!!!!! not once Did he ever try to repair fix replace or do anything his response is go to Home Depot!!!!!!!! his prices are almost the same as most appliance stores do not use this guy. He is disrespectful ,sells , a bunch of crap, and I made a mistake to continue using him. I never should've continued using him, but I kept thinking it would get better and he would change, but he never did. I stayed way too long. If I could save you guys the headache don't even bother going to this guy he couldn't care less and he sells a bunch of secondhand crap

Great Prices! Great service! A little out of the way. Will definitely recommend and continue to get…read moremy Appliance Parts from them.

Great job by Leo! Had me up and running quickly and fairly priced. Would recommend for dryer repair…read moreand such.

Leo Sobolev was awesome especially after the horrible service I got from Berne Repair. He was a…read moregreat technician who took his time to look into everything and discussed all of his findings. He was there for quite awhile. He ordered the needed part after existing all other avenues and was back in like 2 days. Very happy with this service and will use them in the future.

much to my amazement, came out on the 4th of July to repair my dryer. on time, did a great job,…read morevery reasonable. perfect, which is unusual in this day and age. 100% satisfied and 100% recommended.

I hit the jackpot with this company. Owner Ron tried to help me over the phone before coming out. I…read morecalled Fri at 4 Ron came out Saturday repaired my washer and the charge was reasonable. Will use this company again 100%. Accent Appliance Service LLC

Worst timing ever--our oven's preheat feature died just 5 days before we were set to host holiday…read moredinners for 20 people and our kids and grandkids for a week! Eyal Hubara, owner of Aviv Appliances, came through for us. He showed up the very next day, quickly diagnosed the issue, ordered the part, and had it fully fixed within an hour of picking it up himself. He was professional, knowledgeable, friendly, and fairly priced. We're so grateful--and we'll definitely call him again. Highly recommend!

I have had to call Aviv Appliance repair two times once for my washing machine, and yesterday for…read moremy dryer. Eyal, the owner came the same day to fix the problem. He is knowledgeable, on time, and a pleasure to deal with. I recommend Aviv highly, and if you have an appliance problem, just give him a call. A great service

JR diagnosed my washer dryer immediately and I asked him to check dishwasher…read more It just needed a pump. Very nice and will use him again.

Our 4 yrs. LG smart French door refrigerator stopped cooling. I spent hours throwing away spoiled…read morefoods & condiments from the refrigerator & freezer. Neighbors recommended Ultimate, it was in our BBB book as a 5 yr. recommended business. I checked the 5 five star Yelp, google, Angi and Next Door reviews, I called at 10 AM and RJ arrived at 6 PM. RJ was personable, professional and very neat. I was happy he showed up when he said he would and solved the issue. He assessed our appliance and diagnosed a faulty compressor. Repairs were 1/3 of the price of a new refrigerator, we all felt it was a worthwhile repair. On line, I checked Home Depot and a local appliance shop, his pricing was accurate. The refrigerator is now 2x the price we paid 4 yrs. ago. When scheduling the appointment, I received a confirmation email. I was asked to text a picture of the model & serial number from the appliance in advance. RJ came with all the parts & equipment needed to do the repair. He spent 2 1/2 hours replacing , soldering & cleaning out the lines. He accepted credit cards & we received an email receipt. RJ left his card & told us not to fill the frig for 24 hours. RJ followed up with us the following day. He believes the service contract companies aren't worthwhile as they don't hire quality technicians. As wonderful as RJ & Ultimate were, I hope I won't see them for many more years!