Bought my first RV on Facebook Marketplace. I had no interest in buying from a dealership. I've…read moreheard the nightmare stories (no support, no service, lies, lemons, etc.). But when I was looking for a replacement for my Class A, Vacationland had the exact unit I was looking for listed at a great price. Worked with Noah and Joel to walk the unit. Had my own inspector come through. The gave us HOURS to pick through the unit with a fine-toothed comb; they never rushed us or hovered. Honestly, it was the integrity of the team that made the purchase a no-brainer Had to get some work done on it after purchase and worked with Mark and Mike. I don't have a single complaint. Mark treats me like an old friend every time he sees me; asks me about my kids, remembers their ages. Mike gave me a demonstration of the unit before I drove off in it. Can't say enough how Vacationland has redeemed my perspective on RV dealerships!

knowledgeable, friendly and energetic staff. We found our camper online and they were quick to…read morerespond getting us ready to hit the road a day later. Would highly recommend Vacationland.

Thiefs... They called us to do work for them (on one of their customer's units) since they were…read more"super busy" -then scammed us and didn't pay their bill to us. All of the bad reviews are true. Do not take your equipment to them, they are a bad business, they don't pay their bills, they ignore phone calls, and they even lied right to my face. They stole our product, sold it to a customer, and kept the money. Mandi and Frank "amanda" Wayeshi is their names. Not honest people.

We bought a new to us trailer and found an issue with the converter eventually determining it was…read moremissing. It is a fairly simple job to replace it I called 5 bears to find a replacement with the understanding that we were replacing the lead acid battery with LifePo. I called several times and described the issue and was told they would talk to service and get back to me. They did not. If they aren't going to say something simple like we don't have time to help you why should you think they will tell you what you need to hear if you do get your trailer in to be serviced?

Can't say enough good about these guys. Brian went out of his way to find what we needed in a…read moreshort window as we were leaving on a trip and he came through with quality products and quality service. All done in my driveway and very good communications. Do yourself a favor and use Bentley! Keith Foster

I had made an appointment for this last Sunday, a technician was scheduled through their own…read moreoffice. I gave my information and was assured that the technician works on Sunday. No phone call or text, no show. Reschedule an appointment for today between 3 and 5 pm, and again no show.

Most people that I talked to were very nice and helpful, with the exception of a couple drivers who…read moredidn't speak great English so it was a harder to communicate with each other. Price was reasonable and I was able to do guaranteed pickup and drop off on scheduled dates which was very helpful as I moved across the country and had very specific dates. I did feel pressured to book quickly in the beginning which only added to the stress of moving. My car was picked up and dropped off on time and without damage so I'm grateful for that. The biggest issue I had was the lack of communication from Montway to the dispatched carriers. My carrier was changed three times, which is fine and didn't bother me, but Montway did not effectively communicate these changes to all the carriers. I ended up getting calls from several different drivers on the day of pick up so it was very unclear who would actually be picking up my car. Overall, my experience was fine and the goal was achieved, but it could've been better.

Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

We're in Chicago and RM RV SERVICE does NOT service Chicago even though their service map clearly…read moreincludes Chicago. So that was very disappointing. Get that map updated! Everything worked out in the end since we asked our local mechanic if he knew anyone ... and a place less than one mile from us repaired our leaking rooftop AC for about the same price RV repair services charge for a service call!

Roman has helped me with my Airstream on two occasions. He could have charged me the first time to…read moredo a whole install but instead suggested a lower cost alternative. In the end he saved me lots of $$. Do not hesitate to call Roman for all your RV needs! he is very knowledgable and fair and also provides the best service!

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

Victor got my grandpas old truck from New Jersey to Texas safely and quickly. I couldn't just trust…read moreanyone to transport a family heirloom across multiple states but after speaking with him and seeing the type of vehicles he hauls I knew he was the man for the job. First class all the way. Highly recommend and would use his service again.

Picked up and safely delivered a car from Arizona to Wisconsin. Great communication, appreciate…read moreall the updates. Would use again if needed. Thank you!

Went to visit the place over the weekend to get some information. I existed my car to get my kids…read moreout and realized they were close. Someone with a truck which I believe who worked there started yelling that I cant park here. He stated to approach me which i thought he will continue telling but when he saw that I had a young child on a car chair he backed out. I think he thought I was visiting the other business next door. My two young boys were uncomfortable on the guy negative tone. They lost my business and my partners. Very unprofessional. Don't do business with them. Go somewhere else. If they treat potential customers like this I cant imagine how they will treat their current customer.

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I bought my first boat ever at an outdoor show this past January, from Lake Holiday Marina. As I…read morehad no place to store a boat at that point in time, my salesman, Parker, indicated they would hold the boat for me until the weather broke. That gave me plenty of time to make room to park the boat at my property. There was no storage fee for this. A big advantage for me was that because they are a marina, when I went to pick up boat, Parker took me out on the lake and showed me the nuances and safety features of operating the boat. Again, this was my first time owning a boat, so being able to pick up my boat at the dock vs a dealer's show room was a big plus. As often happens with a new vehicle, weather it be a car or a boat, I had a couple minor problems, e.g. a defective battery. I had also broken a couple of the tire down clips and the winch was bent which made bringing the boat onto the trailer difficult. I contacted Parker, who introduced me to Greg the Service Manager. Greg is a great guy and really easy to get along with. He offered to fix everything, albeit much of the work was under warranty, with no fuss or condescending "how did YOU do this?", or otherwise implying everything was fault. I can't say enough about what great guys Parker and Greg are to work with. At no time did I feel pressured to buy anything. Both guys are eager to help and readily available to answer questions. Parker was extremely patient in dealing with my "newbie" phone calls! One while actually on a lake fishing! If you are in the market for a new boat, definitely check these guys out.

This business is awful. The owner Tom called me and accused us of picking up our boat without…read morepaying for it and threatened us with legal action! I told him we'd paid for it and hadn't picked up the boat and that he needed to find our property and HE LAUGHED AT ME and said he wasn't interested in finding my property. He then had his secretary or office manager call me back to tell me that everything was paid WEEKS ago and to confirm that we picked up the boat. I told her we hadn't and about Tom's response. She ultimately found our boat and we have it now, but we will NEVER do business with them again. Stay away from this place unless you want to be threatened, laughed at and have your property lost-when you are in the right.

Our experience with Pan Man and Todd was a fantastic experience, and we will wholeheartedly both…read morerecommend him and/or utilize his services in the future. I have a 2000 Grand Prix with 70k miles which over the years was very well cared for and babied (garaged, never driven long distances, etc). However, the past few years the car has not been garaged and naturally been subjected to all of the weather elements like rain and snow. While doing oil changes, over time I would notice lots of rust under the door frames and in what I thought were precarious locations, such as the wheel axels. Also, the place where it would usually be parked became badly stained with rust. I thought the car was slowly rusting away and after speaking with several of our family mechanics, they suggested that professional "crafty" type welders or steel workers may be able to bring some life back to the frame of my car. I previously had an old Camaro whos frame became so rusted out the car was not safe to drive, and I was forced to sell it. However, that car had 170k miles. Around February, I ran a simple ad in Craigslist seeking out any professional welders who had experience working on or restoring car frames. I was contacted by 3 different people, one of them being Todd from PanMan. While the other 2 people were much closer and the photos they showed me of their work looked great, I mainly kept in touch with Todd because he seemed very knowledgeable and had an actual accredited shop/yard to do the work, whereas these other people wanted to do it out of their own driveways, and I just wasn't keen on leaving my car at somebody else's house if needed. Todd and I kept in touch the past few months until I had the availability and could arrange driving the car out to his shop. Based on some BASIC photos I sent to him, he gave me a rough estimate of about $500 to do some patch work, and the price seemed fair especially if I was going to be able to get a few more years out of the car. Long story short, I took the car out to Todd and he gave the entire bottom of my car a complete inspection, and found that it didn't need any patchwork whatsoever, and most of what I was looking at was simply residual door rust or just general rust which did not affect any aspect of the actual car frame. Some of the rusty areas by the wheel axels I was looking at were just some sway bar brackets - easily replaceable and not at all a danger to general driving. Todd said the car was in too good of shape to even do any patchwork with, and I was only charged a diagnostic fee of $90 (about average any shop charges just to look at your car these days). Needless to say, I was pleasantly surprised. Todd spent a half hour talking to me, going over every aspect of the frame of my car; actually pointing to things as he was explaining them to me. I was impressed by his honesty and knowledge of things - he could have just as easily done some unnecessary welding or patchwork on benign parts of my car, charged me $500, and I would have never known the difference. I am overly happy with the service Todd and PanMan provided me, and as stated can undoubtedly recommend him if you need any kind of crafty welding or projects done to your big rigs, general trucks or even family cars. He stresses that if you are ever told the car you love is "rusted out" and "needs to be junked", BRING IT TO HIM FIRST so he can at least look at it and tell you how much life actually may be left to it - or - give it a few more years of life if needed. Highly recommended!

Pan Man used to be somebody I trusted. I've used his services for over 3 years. He did good work,…read morea bit on the pricey side @ $95 hr plus materials. But, I will pay more for quality work. I've used other welders during my 25 years in business. I don't require a TON of work, but, when something needs to be fabricated a good welder is a must! Until this last go-around, the Pan Man did good work. This time, I needed 2 spare tire holders added to a flatbed semi trailer I bought. The Pan Man said "No problem, I know what to do, bring it over!" When it was finished, he mentioned that one of holders was "tight" getting the tire in place. He knew it still needed to be mounted on a rim and fill with air. He said if it was going to be an issue, bring it back, he'd figure something else out. He marveled at how "cool" the holder was, completely hidden up between the frame rails. But, it wasn't practical and NOT something I asked for. I simply wanted a place to store 2 mounted tires under the trailer. He seemed agitated about me not liking his "creation"...but said he'd fix it, which he never did. STRIKE ONE. The other tire was visible. I could see it had a very cheap looking one inch ratchet strap presumably holding it. I didn't like the looks of that, usually spare tires are held in with a safety chain, but, the Pan Man ASSURED me that the way he fabricated it, the tire would never fall out. He said the strap was there to appease the DOT in case I got pulled over. OK, I thought. 3 weeks later, while going 70 MPH, that tire fell OFF! Thank GOD it went off to the right and out into a farm field, it didn't take a different direction, hurt or kill anybody, but, on the way out, it damaged the spare holder beyond repair and took out 2 air lines which caused one of the tires (a super-single) to lock up on the trailer! Fortunately, I was empty, but, ruined that tire too as well as the lost spare and wheel. STRIKE TWO!!! I told him what happened and that I was upset, this is NOT how I operate! In 25 years, I have never had anything fall off. We were lucky it didn't do any more damage, injure or kill anyone! I was also mad because I had JUST paid for a job and now had NO spare tires on my trailer, but, I kept my cool and just said we need to FIX this ASAP! He told to drop it off the following Thursday. I was in St. Louis on Wed and, rather than getting a paying load out, I purposefully DEADHEADED from there to make it back Wed night. After getting the news of the problem, the Pan Man refused to return my calls...only responded via text messages. The tone of those messages from him got worse as they went on. It was evident he wasn't accepting responsibility for what happened, he acted like I TOLD him to secure the spare with a cheap ratchet...why would I do that? I wanted it done right, not cheap. I implored him to pick up the phone and PLEASE call me back so we could talk about this calmly and rational in person, not via text. He refused to do that. When I was done in St Louis, I called, left a voice mail and sent a text to verify he knew I was on my way to drop the trailer at his shop....his response to me, via text message, was LITERALLY "I don't like your attitude, go F*** yourself!" I called him, left another voice mail and text message imploring him to be rationale and calm, that if he didn't want to do the job, I completely understood, just return my money...I got ZERO response. I assured him I would write this review, as well as with Google and The BBB. He seemingly didn't care. It has now cost me a second spare tire holder, a re-do on the welding job, 2 super-single tires, a super-single rim and repairing the broken air lines. In total, about $2,500. I did manage to find a much better welder, Jerry's Welding in Elgin...I HIGHLY recommend people go there. They charge LESS per hour! The guys at Jerry's said the welds the Pan Man did where good, BUT, he put the holder facing the WRONG way, and, as well, didn't secure the tire properly. They assured me, they are extra cautious when it comes to fabricating things like this knowing what risks are at stake. We (Jerry's and I) both agreed, we don't want to have stuff like this on our conscience or end up in prison due to the fact that someone got killed. The Pan Man seems oblivious to that. The fact the Pan Man invented an argument, turned the tables on me so he could then tell me to go "F***" myself should tell you everything you need to know about him. He is a shyster and a crook, takes people's money but when things go bad, he invents a reason to get mad at you so he doesn't have to stand behind his work. He plays games. He wasn't always like this. I don't know what has happened to him lately, maybe he has inhaled too much welding fumes, but, whatever, thanks to social media, I can share this story and tell you to stay FAR away from his shop!