I purchased a new motorhome from Barrington Motor Sales last fall. A family run business that treats you like family! The sales process was excellent-no pushy sales people here! They gave me a good price and went through all the systems upon delivery so we didn't have to learn "on the fly". There were a couple of issues that needed fixing and their service department was just as welcoming and pleasant as the sales department was! Thanks to Sean (owner with brother Bryan, second generation), Hank, our down to earth excellent salesman and Vince and Monica in service-you're pro's! I highly recommend Barrington Motor Sales-they are and continue to be my first choice for buying/servicing our RV's! read more

Barrington Motor Sales RV - Our new "home on wheels"! - RV Dealers Near Me - Saint Charles, Illinois

The service to previous customers has left me feeling that it did not matter what issues there were after delivery of a brand new RV. After several attempts to have problems resolved either under warranty or call backs, spent 3 summers with the RV in service and handed an invoice that totaled an unbelievable amount. They have one of the worst after sale customer service help. read more

When a price is quoted at $220. And then changes to $390. And finally ends at $640. I wonder if they are crooks without integrity please consider this when doing business with liars. read more

Purchased a new motorhome from them. This is our 7th new RV we have purchased so know how things should go. Everything was as good or better than expected from the owners, salesman Rich and service dept. As others have said they really care both before and after sale. Very happy we found the motorhome we wanted at Barrington Motor Sales. read more

Worked with Sean and team! We were having issues with our RV that we purchased from another place. The other company would not resolve the problem. We brought it to Sean. They did a thorough inspection and found things the other company never brought to our attention. They communicated promptly with any concerns. Truly went above and beyond! Couldn't be happier with the service, attention to detail and their just great attitude! Thank you guys! Starting a long term relationship! read more

Almost 5 years ago we were pre looking for an upgrade to a rear diesel pusher looking ahead to retirement. We went to BMS to look at the new Sportscoach. Sitting next to it was what we thought a new Winnebago. We told the salesperson what we wanted and he pointed to what I thought was a new Winnebago. It was what we wanted but not being ready, we were ready to walk. Sean, one of the owners came in and talked to us. Gave us a price. We were sitting in the coach discussing for quite a while. He came in twice, giving us a better offer ( which was better than anything my wife could find on internet. ) we bought it. They serviced it for a fair price and took care of our warranty work. Sean was alway available to chat. Fast forward to last week. We had a life change and wanted to sell our rv and later downsize. ( things not being available or cheap) they offered to buy it at a fair price and stuck to it. But when we came in we told Sean to keep an eye out for particular rvs we may be interested in. He happened to have a class C ( sunseeker) just come in and suggested that we could save a ton on trading in. He gave us a great deal and is taking care of a few odds and ends before we pick it up. We are thrilled with them and know they will have our backs with our new rv. Thanks, Sean, Bryan, Rich, Monica and Vince read more

Barrington Motor Sales RV - My wife and I with our new 2022 Forest River Sunseeker. Our 6th rv but second with Barrington Motor Sales. - RV Dealers Near Me - Saint Charles, Illinois

Very rude employees is service... Like extremely rude. They will ignore you and there is lots of miscommunication. Sales men though were extremely nice and caring about there costumers. Waited for hours when issue could have been resolved much quicker. read more

Originally I was just going to let this go, but after thinking it all over, I would be doing a disservice to my fellow man by not providing this review. I brought two motorhomes in to Barrington RV to get an estimate on various repairs. The estimates we received were outrageous to say the least. All labor was billed at a rate of $109 per hour. It didn't take long for us to realize that we wouldn't be having the motorhomes repaired at Barrington RV. After speaking with Mark, the service manager, I let him know that we would be by later in the afternoon to pick up the motorhomes. When we went over to get them, they did not want to release the units to us stating that there was some sort of invoice due on each unit. Sean, one of the brothers who owns the place was very snotty to my drivers when they were there to pick up the motorhomes. Apparently he was upset with the fact that they lost the business. But really, who would pay almost EIGHT THOUSAND DOLLARS to caulk up a couple seams and replace a few rotted boards? And what type of business charges almost THREE HUNDRED DOLLARS to give an estimate? Mark was certain to let us know, however, that he was "doing us a favor" by bidding the jobs "so low". All I could do was laugh. After paying their ransom to get the motorhomes out of hock, we left. Any fellow RV'ers out there buying a motorhome or in need of motorhome repairs would be wise to steer well clear of Barrington RV. In an ironic twist, my mom and dad were at their dealership during this whole debacle and are in the market for a new motorhome to enjoy. I know one place where they won't be buying their next motorhome! For anyone reading this who is interested, I have retained copies of the written estimates (for which we were forced to pay almost $300 for if we wanted the motorhomes back) and have also taken an extensive set of photos of the actual repairs that were needed. I'd be happy to share it with anyone. Just send me a message. read more

[NOTE: I did not purchase or bring in an RV for repair. I do not currently own an RV. This review is only based on one look-around visit with one of the owners.] My husband and I have a dream of building a tiny house on a trailer or purchasing an RV and traveling in it. Since 2013 is the year we plan to focus on this dream, we decided to check out one of the nearby RV dealerships to learn a little bit more about RVs and see what was available. We met with one of the owners (one of the brothers) and explained up front that we were just looking and not planning to purchase anything in the super near future. Despite knowing that, he was still willing to give us his time -- walking us around the site, talking with us about what an RV would need for year-round living (especially in the winter), encouraging us to shop around (yes -- even at competitors), and answering any questions we had. On top of that, he told us about an RV show in Rosemont in the next few months and proceeded to give us two passes to the show -- fresh out of the box (which he opened in front of us as it had just arrived in the mail)! We left feeling a little more confident about our search. I'm not sure if we will be coming back here to purchase an RV because the prices are higher than we wanted to pay for one and we are looking for a fifth wheel -- this location has mostly travel trailers and Class A and Class C vehicles -- but I am glad we had a good learning experience there. read more

Purchased an Rv from Barrington in 2016. Called several times over the last 3 years with some issues. The last was recent while in an RV park in Vegas. Overloaded the electrical system. Each time the service dept. or a staff member took the time and concern to resolve my issues. It provides a great peace of mind that Barrington RV is always willing to assist me. I highly recommend an purchasing and servicing from Barrington RV. Dave G, Des Plaines Il. read more

Very helpful with my RV problems. They gave me ideas on what I should try before coming in. If they did not work they would fix it for sure, just let them know read more

$5,571.00 is how much it's going to cost to fix something that was supposedly impossible, couldn't happen at Barrington RV. Just great.... read more

I purchased a 2007 Itasca Navion in June, 2016, and I have felt like a special customer ever since. Matt is an amazing salesman extraordinaire. He helped me not only with my purchase, but he spent about seven hours with me one-on-one showing me every detail of my motorhome. He even offered for me to stay overnight in the lot just for practice! I've had many questions since my purchase, and he has always been available, kind, and helpful. He has an amazing sense of humor, and he made me feel comfortable with my investment as well as unafraid to ask for help whenever I've needed it. Every single person at Barrington Motor Sales has been welcoming, friendly, and top-notch with service. I feel like part of the family! read more

Barrington Motor Sales RV - My second home! - RV Dealers Near Me - Saint Charles, Illinois

Very honest. They really care! They took great care of my in-laws! I will always buy from these guys.

Came in to learn about RVs and wow! Richard helped us and gave us so much information so friendly and informative haven't been to a please with much a nice friendly sale men in a long time. Will definitely return. read more

Ok folks you want to hear a customer service story from a by gone era, well this is it. Bought a small 19 foot trailer from Sean in March of 2015. A small relatively inexpensive trailer but it was our little heaven on wheels. Used for the first year and enjoyed every trip. This year after the summer we ran into a problem that was quite disheartening . My wife and I took it back to Barrington motor sales and told our problem to Sean . Now check this out, after a lengthy discussion with Sean his main concern was to make us happy customers regardless of how much effort it took on his behalf. I mean he made us a customer for life and I have shared my story to countless people. Sean great job my friend and I hope that my story will have a positive impact on every person that reads this review. read more

Attended the customer appreciation event this weekend and thanks to Brian's good memory we found out that the original owners of our used RV had come down from Wisconsin and were also in attendance. Had a great time talking with them and making new friends. read more

Matt, Brian and Sean all great to deal with. Very professional no pressure. We have been in there a few times looking at RVs and always given courteous service. So, we finally decided to purchase an RV and this is the place we came back to. We have been to many other dealerships in the last year and they gave us the best deal. We look forward to working with them and the service & supplies department in the future. read more

Great service, but the service waiting area needs improvements.I purchased an Rv from them and they nice and treated us well, if I had questions after they were helpfull, have gone back to get service done after that and the service has been great. read more

If you are reading this have not yet signed a purchase agreement with Barrington Motor Sales RV you are lucky. DO NOT! I did. I was promised a delivery date, in fact allowed a 2 week window. Salesperson knew timing was important and enticed me to enter into the agreement stating that I will likely have it sooner but certainly no later. The RV was not ready so I agreed to an additional 2 week delay. Still no RV. They cannot tell me when it will be ready and they don't care. I asked for a refund of my deposit and they pulled the old "look at the fine print on the back of the agreement" even though it is counter to what they said and what was written on the agreement. They are not trustworthy and dishonest. When speaking to the President, Sean Bransky, on the telephone he lost his temper and yelled insults because I dared to ask for a refund. Classy. Do yourself a huge favor and go elsewhere. read more

I've read all the wonderful reviews that have been posted for this company & I am confused. We had a terrible experience with them. Our salesmen Rich was very incompetent. He and one of the owners lied about some of the features that were suppose to be on our RV and the service department ran us through the ringer every time we had to go in for repairs on our new RV. Many of the things they fixed we had to do again ourselves & some things took over a year to finally get fixed plus some issues have still not been resolved. We had to take it to them because they are the only dealer around us that could do the warranty work. read more

Bought my first travel trailer from them the other day. Not only did I get an excellent price, the customer service was impeccable. I got a two hour tutorial on the in's and outs of my new trailer, the sales man also offered me his cell phone number for any issues that may occur on the road, 24/7. They sell mostly high end class A motor homes and although I bought at the lower end of the price spectrum, the treated me as if I just dropped a half a million. I would recommend them to anyone who was in the market! read more

We just bought a RV from the most understanding and helpful owners of this place. After many YEARS of looking for the right one, we found one. Sean, Brian and Matt were so nice, helpful, and understanding of ALL of our questions. They REALLY appreciate your business and strive to make you happy.. I would definitely recommend and buy again from them. THANK YOU !!!!!! Judy Nieves read more

What a pleasure working with everyone at BMS. Sean Bransky owner was super during the sales and delivery process. Rich Gould is over the top. He is knowledgable about the RV and patience with my wife and I and our lack of knowledge. He took 5 hours explaining everything and how it works during the delivery. Can't say enough good about our experience at BMS. read more

having a mobile pet van, whenever anything goes wrong, it is an emergency as i'm not able to work. Every time I call these people they always manage to fit me in no matter how busy they are. They always do their best and are very knowledgeable. If your pert van needs servicing or if you own an RV that needs servicing, give these people a call! read more