My battery was at the end of its life and I was able to get my car in same day and relatively fast…read more Huge thank you for helping me out in a pinch. I've come here in the past for oil changes and they always do quick and reliable work! I've moved so don't get to come here much but started a new job down the road from this location so it was very quick for them to look me up and help me out! The prices are what you'd expect from a chain but they're fast so it's worth the price.

I've been a lifelong Valvoline IOC customer, but their service has been degrading fast the past few…read moreyears; coming to Tolsdorf's was a much better experience than anything I've had with VIOC in years. They were actually fast, courteous, and their waiting line (I was able to drive right in because they have 3 bays vs always 2 at VIOC) was much better setup and organized. VIOC always seems to choose the worst locations making getting in a hassle I would highly recommend giving Tolsdorf's a try - I can't imagine you'd be disappointed

I needed an oil change and needed my oil drain plug rethreaded, and Joe did an excellent job! He…read morecame right to my house, which was incredibly convenient. Throughout the service he clearly explained what he was doing and what was going on with my vehicle. The price was very reasonable, and his communication and professionalism were outstanding. I'll definitely be calling him again for future maintenance and highly recommend him to anyone looking for honest, quality service.

From the owner: Fast roadside assistance and Mobile auto services ! read more

Recently had an issue that was still covered under their guarantee. No hassles approving the repair…read moreand it was completed well at no cost. Great, highly recommended repair shop.

Everyone here is absolutely awesome. Joe was always professional with me trying to get my car into…read morethe shop. Dylan was polite and professional taking us to and from the shop. Justin took care of us with the coupon I asked about. They have the best warranty, even without having a membership. We will definitely be going back here and spread the word. Thank you

Last week and this week I had a very frustrating experience at the Pep Boys in Exton, PA (Store…read more0158), and I want to share this as a cautionary note for others scheduling services here. I ordered tires online and had them delivered to this location, along with an oil change. Unfortunately, they didn't place an oil-change reminder sticker on my car, claiming they had run out. Then, I scheduled a vehicle inspection for 9:00 a.m 10/7 and rearranged my work schedule (I'm a nurse, so this was not easy). At the last minute, I was told the inspector called out and I'd need to come back the following day. I was promised a small discount and rescheduled again. When I showed up this morning, they had no record of my appointment and no emissions stickers available. The staff was unprofessional and unsympathetic. Overall, this location's communication and customer service were very disappointing. If you plan to use this Pep Boys, I'd strongly recommend double-checking your appointment and having a backup plan. Currently I am driving around with outdated inspection stickers but plan on finding another place today.

Dropped my van off for inspection knowing it was going to need suspension work because of a rattle…read morethat started in the front about 6 months back and tires needed replacing....They called me back in a few hours and said the bracket on one of the struts was compromised But it was not bad enough to fail inspection And my tires would pass but probably not last until the next inspection....Love their Honesty and the fact that they did not rush to sell me parts... I had them do All the work anyway which they did in a timely manner Over the Labor day weekend ...Also a strut Rod broke upon them removing it and they put on a new one Free of charge....Super happy with their work and the rattle is gone and I should have No problems in the snow this coming season...Highly Recommend!!!!

Within 48 hours of receiving my inspection, my check engine light came on. When I called to ask how…read morethis could happen, I was immediately offered to come back in for a diagnostic check for $115. Absolutely disgusting business model - I don't believe it was a coincidence that the light came on after they were in my car, and then the first offer is to have me pay more money for them to re-inspect it! By the way, the car is a year old. Do not come here!!!

Horrible customer service. Service manager talked over me the whole conversation. Our car wouldn't…read morestart took it in for them to tell us what was wrong. Told us it was the battery. Paid $800 for a battery, new wipers, top off some fluids and replaced a sensor. Went to pick the car up still wouldn't start. Same problem we brought the car in for. Had it for 2 days again saying it was starting fine. Once again when we came to pick it up wouldn't start again. Another day without the car and now they want another $800 for a starter. Now up to $1,600 to get the car fixed. Also, been without a car for a week now. When called they were very combative took no ownership of any wrong doing and very unprofessional. Now we will take our car somewhere else to get it fixed because we have no confidence they will get it fixed. I highly recommend not going there for any car problems. Audubon NJ location.

Their website doesn't list prices on many of their tires, just "Request a Quote". Normally that's…read morewhere I stop and leave a website, but this time I followed the "Request" link, filled out the form, and the auto-response told me to expect a reply within 24-48 hours. That was on the 14th, it's now the 25 and I've received no quote. No worries though, i've already booked service elsewhere.

Great service and very affordable. Oil changes are fast and easy. Great people to work with.read more

I was looking for a place that does inspections near my office in Exton, PA. A co-worker uses Tires…read morePlus, which happens to be walking distance from the office so I chose them. I dropped it off in the morning and received a call that it passed inspection but recommendations for the next year. I love places that recommend situations, but do not insist it is necessary right there and then.

Wait times much longer than they should be. Made the mistake of paying for lifetime alignment…read more They canceled my appointment on several occasions. Other times they do not even start the alignment for an hour or more after the scheduled time. Staff is professional and courteous, but poorly managed.

My car's alignment had issues ever since I got new tires from Pep Boys (who completely fumbled…read morethrough it all). Took it in for an alignment. A check was conducted first, I was then called and informed about what's wrong and that we should do an alignment. Cost etc was discussed up front at time of arrival. Incidentally, the alignment was not 100% right and requested the Palmers at Meineke Exton to take a look again. Not only did they fully agree to take a look, they also did not charge for the redo. Bill Palmer, the shop manager, is extremely polite, professional and patient, taking the time to explain everything and answering every question I had. I want Exton & nearby areas folks in need of any auto care to know that this Meineke location operated by the Palmers is GREAT. Customer experience is top priority and you can feel it first hand. There are a lot of auto care shops around but this one steals the show. I personally would continue coming here for all my needs and would recommend the same to all friends and family including at work.

I scheduled an appointment through the Meineke website, and I was turned away when I showed up for…read moremy appointment. I drove 20 minutes this morning for this place because I remember having a good experience here before. I was told that service was walk-in only. Staff said my appointment "wasn't in the system." I double checked that my appointment was indeed for the day and time that I arrived. It was confirmed through email. Why was I confirmed for an appointment when there was no intention of honoring it? This was an enormous waste of my time.

I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

I had been hearing good things about Maclane's in Thorndale so I wanted to give them a try when it…read morecame time to get my car inspected and have some other needed work done. I explained to them that I've had some less than stellar experiences with other local establishments and I was looking for a good experience this time. The repair that I needed on my Genesis involved a part that is unavailable through Hyundai. I had been told by another establishment that they could not obtain the part and that my only choice was to replace the entire drive shaft. My own online research proved the part was damn near impossible to find and I was staring at the possibility of an unnecessarily expensive repair because of a hard to find part. I fully explained all of this when I brought my car in with my fingers crossed that they would be able to come through for me. Well, Maclane's came through!! They were able to source the hard to find part, faced down a couple curve balls that Genesis tends to throw at mechanics when they work on them and the repair was completed. When I brought my car in, I put it in no uncertain terms that I needed them to communicate with me regarding any findings or issues as they went along. They assured me that would be the case. They came through spectacularly in this regard (!!!) with phone calls and text messages to keep me updated as the work progressed. They gave me with a ride home when I dropped off my car and picked me up at my house when it was ready. What I paid for the work was more than fair, considering some of the challenges that my car presented. In closing, (finally, right?) I can honestly say that this was the single best experience I've ever had with ANY establishment. They have earned my business - and my respect.

Very friendly and reasonably priced and had financing available. It continued to work on what they…read morecould find until it was correct..

Amazing work at reasonable prices! Arty replaced an alternator and even took us early!read more