Went to get a quote for fixes due to an accident,I was not the one At fault. Reception was friendly…read moreand service was fast while I waited. They drew up my quote and had me in my way within fifteen minutes.

This was our first experience with the Brownsburg Caliber Collision Body Shop. Our vehicle was…read morestruck by another vehicle, it was suggested by the insurers insurance to go to Caliber Collision based upon the proximity near our home. We were quite pleased with the work done. The vehicle work was completed within the expected time frame stated. Everyone from customer service, to "Bob" were extremely nice, making the whole process worry free. Unexpectedly, even thoroughly cleaning the inside our car! We have nothing but high thanks for taking care of our car! This was worry free! Charlotte D

This auto body shop has destroyed my Ford Taurus in a fire at their outbuildings that are not…read morecovered by Insurance. They have refused to reimburse me. I took them to small claims and they never showed up to take responsibility. Their names are Marco Martinez the shop owner his brother owns the property, Jose Martinez Margarito. The contact sales person is Alma Utrera. They took payments for the car parts and never returned any money to me. I did contact the BBB. Careful with these greasy Mexican crooks.

My car had a broken side view mirror. I bought a replacement and took it in for installation…read more They were fast and professional and it works like new. I will definitely go back for some paint touch ups to a few nicks and scratches when I have the time.

My service was great! They kept in contact with me throughout the process by phone and text. My…read morerepair was finished really quickly and Alec and Megan were super friendly. Everything looks good. Thank you!

Long story short. They do a really good job with their work, they do. But they have very poor…read morecommunication skills on keeping you updated on changes. That was the most frustrating part. Was suppose to be a 2-4 day job and they had my car for almost a month. So I came out thousand bucks in rental fees. This was after the parts were pushed back 30 days from original date. So you would think they would want to over communicate with me but no, I had to call them every single time to see what's going on with my car. I do not want to take the great job of fixing it but I will never bring my vehicle here again because of the poor customer service.

awesome to deal with. Quick service communication great! I made an appt they gave me an estimate…read moreand then brought it in. Was done in a week and did exactly what I wanted even though I supplied some of the parts. Great work and appreciate the quick service.

This did an outstanding job repairing my husband's car after it hit a tree. The outside looked…read morebrand new.

Customer service is A+ Extremely reliable and friendly…read more Really good and reasonable price. I would highly recommend. We are lucky we live downtown but even if we didn't live here I would travel to have our cars worked on here if needed.

My vehicle was broken into downtown in June of 2022. I took it to this location because I had work…read moredone here when it was the previous owner/business - Golden Chassis. I assumed that they retained some of the same staff and/or standards. I was so disappointed with my vehicle repair. I wasn't going to leave this review because I had a lot going on in my life. My marriage was ending. I worked for, basically, satan. I was overwhelmed and I was just trying to have a lot of grace. The repaired vehicle was picked up by my then ex-husband who me, and I him, so he probably didn't put a lot of care into looking it over and refused to return it after I pointed out my concerns. The plastic trim on the outside has some kind of solvent used on it that damaged the finish. It looks like it was on a rag and then pressed against the car like a 90s HGTV faux finish. The same piece of trim was not fastened correctly and was popping out and away from the car. The leather seat had glass ground into from where the kind people stepped into it to get in and out of the car without setting off the alarm. It was left completely untouched, no repair. The real rub was that there was a pile of glass left underneath the seat. No attention to detail at all. Why now? Why leave a negative review a year later? Because yesterday when I was lifting a few things out of my car, I found another huge piece of glass in the seat crevice. These people do the bare minimum and their attention to detail is shite.