They deploy very aggressive upsells to unsuspecting clients. If you take your car in to get the…read morewindow wipers replaced, they will then tell you that your mufflers are bad and "have" to be replaced. If you do take your car up there, be sure to take someone that knows cars to advise you what is bullcrap. Always tell them to ONLY do what you originally asked them to do!!!

Safe and comfortable place with coffee and snacks while I waited. Always honest and friendly.read more

Great service and friendly staff they get the job done right and cover there work toread more

Contacted Michael on the recommendation from a family member. He has now fixed my Mercedes twice…read more(different issues both times) and has done it at the fraction of the cost that the dealer quoted. I got it back today and it drives and runs like new. I'll continue to contact Michael when I need repairs completed.

Great service every time and they even give free tire rotations when you buy tires from them. The…read morecouch in their waiting area is comfy too!lol

I got a flat tire in my Tesla which had 20" rims on it. They didn't have the tires but called…read moreseveral places to help me locate some. Denise, Leland and two other gentleman went above above and beyond to help me get home. They called me a local tow truck which offered to give me a ride back to Gainesville. They even found me an auto shop in Gainesville to help me with my cars issues. They deserve 10 stars!

I had a recall on my Ford Explorer for toe link replacement. They were able to get me in to fix it…read morethe very same day. Richard was great in helping arrange it. Car was fixed within 3 hours. I would definitely make the drive for their help.

DO NOT BUY A CAR FROM HERE!…read more My experience with Jefferson Ford has been an absolute nightmare from day one. I purchased a Certified Pre-Owned vehicle, and it has been nothing but problems since the moment I drove it off the lot. The car was sold to me with a broken CV axle, warped rotors, multiple sensor issues, and even more problems that were never disclosed. They allowed this car to pass as "certified" and let me put my child in it knowing the condition it was in. I only learned what was wrong after I noticed the car shaking violently and asked about it. While the car was in their shop, the communication was completely nonexistent. Every time I called for an update, I got the same line: "We'll call you back." They never did. I even got the service manager (Chaz) personal number, and he repeatedly ignored my texts and questions. To make things worse, while my car was sitting on THEIR lot, they told me that the lawn crew kicked up a rock and shattered my back glass. This was after they had already kept my car for months, while I was still making payments on it. I have asked multiple times to be put into another vehicle or refunded so I can get something safe and reliable. They refuse. At this point, they have had my car for longer than I have. After keeping my car for three months, the sales manager Jason finally said it was "finished" and this was the "final product" they could offer me. I didn't even make it out of the parking lot before more problems started. The sensors were still going off, and the FIRST time we rolled the window down, it wouldn't go back up. This dealership has shown me nothing but negligence, poor communication, and complete disregard for customer safety. I will tell everyone I know: DO NOT buy a car from here. I will never purchase another vehicle from them again. I will be filing a complaint with the DMV dealer board and Attorney General!

The good -- My oil change was completed in the 10 minutes advertised (I was first in line) and the…read moreprice was about what I expected at around $45 for a synthetic blend. The so,so -- While checking out, I asked if they had rotated my tires, a service they supposedly include with their oil changes, but was informed that I hadn't asked for this free service. It didn't take a master mechanic to look at my tires and see that they needed it but I suppose the mechanic was right. I also didn't asked for a new oil filter so I guess I better go see if it looks shiny and new. There was no de-briefing on how my fluid levels checked, whether my brakes/tires looked shot or even if it was time for a new PCV valve. Bottom line -- Communicate your desires better than I did and ask lots of questions. I'll try them again to see if the mediocre service was a one time thing or a standard practice because I really, really want them to succeed! This area needs good businesses.

They did not put the drain plug back on my car properly, which caused my engine to seize up and my…read morecar to shut down in the middle of the interstate. Now, I'm out a car and I had to purchase a new vehicle and they don't want to work with me at all or give me their insurance information so I can make a claim. My car was towed to a Hyundai dealership and they advised me that the drain plug was not put back on properly. When I called to discuss this with the owner, he told me that it made more sense that somebody came to my house and drained the oil out of my car than them to have made a mistake I'll be taking them to small claims court.

I wanted to drop a thank you to RPM Automotive. I am not from the area but was nearby on business…read more I got into my car after an appointment and noticed oil leaking from my car. I found RPM about a mile from where I was at and pulled into their business to explain my situation. They dropped what they were doing to take a look. I had used a lube company to change my oil a few days prior to this leak. RPM discovered that the lube company didn't tighten the oil plug. It was a simple fix to what could have been a disaster for me. I was so appreciative they looked at my car immediately. Very kind and helpful folks at RPM.- Brian B.

Tawny B I am new to…read morethe state and am very happy to find a friendly and efficient car repair shop nearby. I have taken them three cars with different issues. All turned out well. Their prices are very good and they are very knowledgeable. Very nice to be welcomed with a friendly smile.

I don't عادة leave reviews unless a business truly stands out--but Car Craft of Watkinsville…read moreabsolutely deserves it. From the moment I walked in, the team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain what was going on with my vehicle, gave me an honest estimate upfront, and didn't try to upsell anything I didn't need--which is rare these days. What really impressed me was their efficiency and attention to detail. The work was completed quickly, and everything was done right the first time. It's obvious they take pride in what they do and genuinely care about their customers. Finding a trustworthy mechanic isn't easy, but these guys have earned my business for the long haul. If you're looking for honest, reliable, and top-quality auto service, I highly recommend them. -- Bob Hendrix

I went there for an oil change and found that they were running a special that included a trie…read morerotation free of charge. As a single (older) woman I was thrilled! I had had some issues with my previous car care, one of which was lack of trust and respect - in other words I had been "treated as an old woman who did not get it." At car craft I was treated with respect. Their waiting area was clean and inviting. I'm so happy that I found Car Craft of Watkinsville!!