I've been a loyal customer for about 10 years now and I've enjoyed just about every bit of it…read more Until now. My cat pictured in my original review passed away a few years ago and after she passed I decided I was ready for a dog and along came Georgie. A goofy, fluffy, loyal Goldendoodle. His fur is on the curly side taking after his poodle genes. I've taken him to Posh for a bath and haircut several times and he's been to daycare many many times. I've never really had a bad experience. However, this most recent time was extremely disappointing and quite literally heartbreaking. I made an appointment for a haircut and bath + daycare. When I arrived I was greeted by their friendly staff as always then by Jeanine. She was pleasant and friendly but had all of these additional charges that she added on at the beginning of my service. I'll break it down below and explain. Mattes: my dog had mattes on his legs and body. I was aware and was prepared to pay the fee to take them out. Poodle feet: she said there was an additional fee to shave his feet? However at the end I didn't see any sign of poodle feet. Flea bath: because of the itching she recommended a flea bath, granted she did find 1 singular flea on him so that's fair. I also mentioned to her that he is on a flea medication. I check him regularly and have yet to find a flea. Shave fee?: additional charge to shave him I guess Cancellation fee: I live 2 hours away (recently moved out of the area) but wanted to stay loyal to Poshpetcare. Unfortunately I had made an appointment in March and had to reschedule for the following day within the 24hr window so they charged me a cancellation fee. I've never canceled within 24 hours and have been loyal to them For many years. This really hurt my feelings. I wouldn't cancel last minute and mess with someone's money. I simply rescheduled for the following day. They had lots of availability too so it's not like the appointment time was in high demand. When my dog came out he literally looked like a rat. His beautiful fur had been vandalized. It broke my heart and I just felt so bad. Like how could someone do this to him? If this was going to be the outcome they should've turned me away or shown me pictures of the absolute horror I was not prepared for. The poor front desk man knew how devastated I was. I got into my car and literally wanted to like blow up but I had to keep my cool bc I'm an adult lol. I've put two pictures below. One of his haircut done by Puppy Prom on 3rd and another by Poshpetcare. I go between the two businesses because Puppy prom isn't open on weekends and Posh is. I spent $300 for him to be shaved and given an uneven head haircut. I'm absolutely devastated. He's still the same happy pup but I just feel so bad that I did this to him. I highly recommend any Doodle owners take their pups to Puppy Prom on 3rd st. It's less than a mile away. Ask for David. He's the owner and will make your pup look like an absolute show dog. Also, everything is included in their flat rate. No "poodle feet" or "extra shampoo" fees. I've learned my lesson and do not plan to return to Poshpetcare. After spending over $12k in services over the years, my heart is broken. If you're a cat owner, I highly recommend Sabina at Poshpetcare. She's an absolute doll and takes exceptional care of your precious babies. Attention Doodle Owners!!! Puppy Prom

The grooming appointment took significantly longer than expected, and unfortunately the quality did…read morenot reflect how long they took. My dog's fur was unevenly trimmed and it looked like a rushed job, especially around the face, and he was left with severe razor burn around his genitals. The irritation was bad enough that I had to take him to the vet, resulting in a $200 bill for treatment, medication, and a cone. Unfortunately, because of this experience, I won't be going back. I was very disappointed and expected much better care, but specially considering the cost and very generous tip.

These folks are great. They are so reliable, the pricing is very reasonable, and you can be…read moreconfident that they will take great care of your pet. Sundae never missed a beat. Our young dog tends to pull and she helped us work through that so he's much better behaved and she did it and only a few visits. We intend to use her at every opportunity from now on. We were so lucky to find these folks!!

I can't recommend Kat's Claws and Paws enough! As someone new to LA, I had been searching for a pet…read moresitter who could provide the same level of care my two cats were used to--and I finally found it with this team. Sundae has been amazing, not only with my cats but also in taking care of our fish. She's a true animal lover, and her daily texts and photo updates gave us peace of mind while we were away. We'll definitely be relying on them for years to come!

It was absolutely outstanding today. The customer service experience is truly excellent. I highly…read morerecommend this location. The staff is amazing.

I am extremely disappointed with how this situation was handled. Either an employee or a manager…read moreallowed a customer to park in a designated handicap parking space, and as a result, my disabled mother was unable to safely get out of our vehicle. Handicap spaces exist for a reason, and allowing unauthorized use shows a complete lack of respect and consideration for people with disabilities. Whether this was poor judgment or a failure to enforce basic accessibility rules, it created a serious inconvenience and hardship for my mother. Businesses should take accessibility seriously and ensure that handicap parking is reserved for those who actually need it.

This is by far the best option for dogs that get stressed when left in someone else's care, and for…read morethose usually groomed at home. You get all the comfort of a home routine, without the mess, plus access to the right tools to do it properly. All you need to bring is your dog and any special shampoo or treatment. They take care of everything else. I love having this option. Plus, since the dog is more comfortable than at home, and with their human, the experience promotes awesome bonding. The staff is kind, willing and of course, dog lovers!

I am extremely unhappy with the grooming experience my dog Louie had at Bowie Barker. After his…read moreappointment, BOTH of his ears became severely infected, leaving him in obvious pain and discomfort. He has been walking around with his head tilted to the side, crying, and even snapping when anyone tries to touch near his ears because of how painful they are. Watching him suffer like this has been awful. I had to rush him to the vet at 9am and spend an additional $400 for treatment, medication, and care due to the severity of the infections. What makes this even more upsetting is learning that your groomers are trained to bathe dogs without using cotton balls in their ears. That seems incredibly counterproductive and unsafe, especially considering how easily water can get trapped and lead to ear infections. Louie has never experienced anything like this before, and it is heartbreaking seeing him in so much pain over something that should have been a routine grooming appointment. I also have videos showing the condition he was in afterward, including the head tilt and discomfort he's been experiencing. I expected professional and safe care for my dog, and instead I was left with a traumatized dog, a stressful emergency vet visit, and hundreds of dollars in unexpected medical bills. I truly hope management takes this seriously so no other dog has to go through this.

After my disastrous experience with Collar & Comb, I took my fur babies to CityDog! Club at the…read morerecommendation of a friend, and Dara, our groomer, was terrific! Brody had some matting around his neck from his pull collar, and she did a remarkable job de-matting him without having to shave him. He also has some separation anxiety, and he was so comfortable with her. Both of them came out beautifully, and they have found a new home groomer place.

The staff was so great! Our super shy girl immediately warmed up to all of them and made new furry…read morefriends. They check the dogs to make sure they aren't aggressive and watch them carefully. She had such a good time that she hardly knew we were gone. They separate the little dogs from the big dogs, which most places don't. It's right on the corner so you can see them playing, and the dogs can watch the people and cars. We got a package on sale so we'll be coming back every week. So glad we found them!

We love Hot Dog on a Run! Tara is so responsible, communicative, and easy to work with. We've used…read morethe daycare around 20 times, and our dog is always excited to go. She does a great job keeping our energetic pup active and happy, and we always know he's in good hands. Highly recommend!

Hot Dog on a Run is the BEST out there. Reliable, responsive, flexible and just all around amazing…read moreto our two dogs. With our busy schedules, it gives us so much peace of mind knowing our dogs are in such trustworthy hands. Also--Tara, is an absolute gem. She's not only the most dependable, but she truly loves our dogs as if they were her own! They do pick-ups and drop-offs so we don't even have to worry about coordinating their schedule with ours and their online scheduling system makes it so easy to book/ make changes. HIGHLY RECOMMEND!

We've been taking our pup to vanderpump dogs for the vanderpuff haircut for years. Our pup is a…read morerescue and isn't always great with strangers but we always trust the staff at vanderpump and they do an amazing job Prices are pretty similar to other groomers but the profits go to help the rescue doggies in need which makes it even better

I appreciate when celebrities use their status to advocate for a worthy cause. Case in point: Lisa…read moreVanderpump established The Vanderpump Dog Foundation to rescue dogs in China from the Yulin Dog Meat Festival. The foundation also encourages more humane treatment for dogs worldwide and also assists dogs domestically. As part of this initiative, she opened the Vanderpump Dog Rescue & Retail center in Los Angeles. 100% of proceeds from sales & adoptions go to the foundation. They also offer grooming services. A few years ago, a friend of mine adopted a dog from here - a beautiful tripod chihuahua mix. She was happy with the adoption process and loves her little princess. I was having dinner next door and stopped in to check the store out. As expected, the place is meticulously perfect and the décor is bougie with lots of cute plush dog toys & merch. Off to the side is a section where the fur babies that are up for adoption reside in posh play pens with white picket fences. There is also a nice area on the rooftop where potential adopters can spend quality time with their future fur baby. The staff here are very friendly, and I got to meet one of the pups named Meatball as he was on his way out for a walk. Thank you LVP for your dedication to helping our furry friends. *Metered street parking

Been coming here for years to get fun bakery items for my dog. Just drove all the way there and…read morethey had ONE nasty looking cookie and that's it. The woman told me they've cut back their inventory. Sadly, there's no reason for me to ever come back now. Was fun while it lasted. Thanks for the memories!

This place has deteriorated fast, no more dog food? you can only buy via advance special order?…read more how is this a viable business strategy for a pet store. Good luck with that..