I was getting an alignment done on my daughter-in-law's car up Warrenton road and my glasses' nose…read morepiece broke while waiting for the car work to finish. I am out here in VA getting to do childcare for my 10 month old grandson from birth so I wasn't relishing the thought of finding/searching for my ugly backup glasses for the remainder of my visit. Fields Family Eye care was the closest optometrist so I went straight there for help. Not only were they THE friendliest business I've had the pleasure to have visited...they put new nose pads on, cleaned the glasses & tightened all the micro-screws too. We visited a bit and there was NO charge. I asked them what they wanted for Christmas and was on my way in just a few short moments. This staff was so wonderfully proactive, beautiful office I can only say that I've already recommended them to my son & his entire family! WOW does NOT even start to say it. THANK YOU SO MUCH!!!

I got caught in a traffic incident on I-95 and ended up arriving just one minute past the 15-minute…read moregrace period. I was on the phone with the staff while pulling into the parking lot and asked if they could still accommodate me. I genuinely hoped for a little flexibility, especially after waiting three months for this appointment. But they refused and were told to reschedule. The next available is 1.5 months out. This was already a rescheduled appointment, since my first appointment had been cancelled when the doctor suddenly became unavailable. Very frustrating experience.

I've been coming here for the last few years for my annual eye exam and glasses. I have found them…read moreto be professional. The office is in decent shape, seems clean, and the eye Dr. Is knowledgable. Overall, the people there have been friendly. This is all I require when I'm looking for glasses. 4 Stars

The services provided and staff are outstanding but there is ONE company policy that makes me want…read moreto find another provider simply out of principle. They encourage purchasing their eye glasses -- got it. However, if you wish to purchase your eye glasses elsewhere they retain your Pupillary Distance (PD) number (two-digit millimeter measurement) from your prescription and charge $35 for this information. Mind you, this process takes them no more than 2 minutes and is part of your appointment regardless. And this number is part of MY PRESCRIPTION. This would be like your primary care provider retaining the dosage from your prescribed medication if you do not purchase from their pharmacy and charging you outside of your insurance coverage as an extra fee. This should be illegal or something. ABSOLUTELY RIDICULOUS!!!

Ultimately, the staff of any business is what has customers/patients returning. First impressions…read moreare always important and this office made an awesome first impression. I already knew Dr. Bradley Church, but the rest of the staff was new to me. In the span of my visit, not only did they assist me, but they managed to fit a patient in who had arrived on the wrong day and moved a car for a patient who had difficulty getting out of her parking space. These people genuinely care for those who walk in their front door. I have recommended Dr. Church many times over the years, but I have already mentioned Premiere Eyecare to friends who are looking for a new eye doctor. Fantastic office.

Only 4 Stars because this was our first visit. My two children and I (ages 4 and 10, one with…read moreAutism) were seen by Dr. Church for the first time. When we arrived the office was busy but we were able to check-in and be seen in a reasonable amount of time. Allie (spelling) was wonderful working with kids; she was extremely patient and tolerant. Dr. Church was excellent. He took his time, was thorough, and took care to explain everything. Dr. Church was extremely patient with my kids who were beginning to get antsy towards the end of our appointment. My daughter required glasses and the Optometric staff were very helpful dealing with the fashion whims of a four year old. I would have given 5 stars but this was only our first appointment.

Dr. Binoy Jani was the third ophthalmologist I consulted. The first two told me my cataracts were…read morenot advanced enough for surgery, despite severe glare and starbursts, especially while driving at night. Dr. Jani listened carefully, performed a thorough evaluation, and understood how much my vision affected my quality of life. As a Ph.D.-trained, licensed mental health professional with over 30 years of experience, I appreciate physicians who combine exceptional skill with genuine compassion. Dr. Jani does exactly that. From my first visit through both surgeries and every follow-up appointment, he answered every question, never rushed me, and inspired complete confidence. My night vision has improved dramatically, my starbursts are gone, and my quality of life is much better. I recommend Dr. Jani without reservation.

Super friendly staff! Explained everything in detail. Highly recommend for cataract surgeryread more

I have been with Vista Eye Specialist for about two years and find both Dr Jani and Dr Bradshaw to…read morebe very patient and helpful in explaining what's happening with my eyes. Although they are clearly very busy they always take time to answer my questions and explain things to help me understand, I have never felt rushed by either of them. My experience with the staff has always been professional and very positive as well. Getting an appointment can be a challenge sometimes, but they will get you booked. I would recommend them to others.

It was proven yet again to me how circumspect Dr. Jani is with us patients! When I mentioned I was…read morea research librarian, he advised me to try 1.5 reading glasses for very small print. I saw a pair I liked and tried them but they were not as clear as I need. Then I saw that they were 2.5 magnification At first I thought, oh no, I need stronger! But my husband suggested I try the strength recommended by Dr. Jani, 1.5, so I did. PERFECT!! I just cannot advise you strongly enough to utilize this outstanding doctor for eye surgeries. I am walking around in a daze of happiness -- NO GLASSES after a lifetime of myopia and astigmatism. A dream come true, truly.

I had an extremely frustrating experience with their optical dept. I ordered a pair of glasses but…read morewhen I tried them on, they were markedly crooked and ill-fitting. I had tried the same frames on in-store and they had fit perfectly. These, however, were way off. When I explained this to the fitter, my concerns were completely ignored. I was told my face was "asymmetrical". While that may be true, I have worn glasses since childhood and am not manifestly deformed in any significant way. This ridiculous clerk continued to tell me that the lenses had deformed the frames so this was how they were supposed to fit. I've bought $5 readers from COSTCO that fit better. After a few rounds of further gaslighting, I gave up. No offer to adjust the frames was made. No other solution was offered. No real customer service was offered. The "manager" was of zero help, except to walk me to the counter to refund my money. Just a complete waste of time. It's a shame because Dr. Rose is lovely and as good as they come but the optical dept is a tire fire. Avoid at all costs.

Everything about them is great. I have been going for years and always have great customer service.read more

The choices for eye wear are amazing. I also love there system for taking care of you. Very…read moreprofessional and process oriented with the customer in mind.

Dr. Lambertson provides excellent care; however, the billing staff continues to be a major issue. I…read morebelieved the problems we experienced in the past had been corrected, but unfortunately, it is clear there is still a serious lack of training. Once again, I was significantly overcharged for a contact lens fitting because the wrong billing codes were used. This has happened before, and the insurance company had to intervene to correct the errors. We are now back in the same situation. I even directed the staff to the proper billing information, yet I was told they had no idea what I was referring to. This lack of understanding of CPT codes and the insurance provider manual is the root cause of these repeated mistakes. Because of this, I was unable to complete my contact lens fitting and have to involve the insurance company once again to correct the billing. On top of that, I now have to take additional time off work to address an issue that should have been handled correctly the first time.

Great service and very professional. The location is convenient and close to home. Highly…read morerecommended!!

Dr. Nguyen's office is between Costco and LensCrafters in Potomac Mills. Her staff is professional,…read moreand aren't frustrated about performing the puff test multiple times because I can't stop blinking. Dr. Nguyen is a personable and knowledgeable doctor, with clear explanations and a patient demeanor. The eye exam is stress free and she always prescribes disposable contacts for me that fit well and are easy for my schedule. I've been seeing her for several years and wouldn't dare go back to my previous optometrist who tried to convince me that I needed to wear hard contacts for eternity. Her hours are flexible and include Saturday appointments. I think the location is great since you can still shop at outlets with dilated pupils for hours (while barely seeing the pricetag)!